This Week in UC&C: Cisco Goes Open at WebexOne 2026
Cisco used WebexOne 2026 in Austin to open Webex to Anthropic's Claude and its room devices to Google Meet. Here is what Amit Barave and Espen Løberg told UC Today about governing agents and running mixed estates, plus a campus case study and the Teams deadlines landing this month
Marcus Law · 4h
This Week: Cisco's AI Workplace Push Meets New Devices
Cisco has brought AI agents, room devices and workplace data together at WebexOne, while Microsoft and HP have launched new systems designed for local AI. This week's updates show how workplace technology is becoming more capable, but also more complex for IT teams to manage.
Christopher Carey · 7h
Cyber in Review: Meddling Agents, Breaches and Critical Flaw
AI agents may be grabbing the headlines, but this week’s cyber developments show security teams still face familiar threats, from a critical Atlassian flaw and email compromises to rising business email compromise activity, highlighting the breadth of today’s security challenges
Kristian McCann · 10h
Do Audio-Only Glasses Solve Meta’s ‘Pervert Glasses’ Problem?
Can Meta’s new audio-only AI glasses finally shake off the ‘pervert glasses’ stigma and find a place in the workplace? With no camera, discreet styling, and hands-free AI, they could redefine how we work. But do they solve the privacy problem, or simply make AI surveillance harder to spot?
Rob Scott · 8 Oct 2026
Google Just Wired Gemini Into Everyone Else's Stack
Google is turning Gemini into something that can work across project systems rather than merely read from them. MCP connectors, Workspace Studio, and Skills can pull current context from Asana, Jira, monday.com, and elsewhere, with more scope to act on that information.
Rebekah Carter · 8 Oct 2026
WebexOne 2026: Amit Barave on Claude, Agents & the New Webex
Amit Barave, VP and GM of Webex Suite and AI at Cisco, tells UC Today how the new Webex App puts long-running AI agents, including Claude Managed Agents, inside spaces, meetings and calls, and why governance will decide how far enterprises are willing to let them go
Marcus Law · 7 Oct 2026
This Week: Employee Experience Faces AI’s Big Reset
Amazon is reportedly recruiting former employees for AI and cloud roles after extensive layoffs. The move raises a defining employee engagement question: can companies rebuild trust, career confidence, and loyalty when specialist talent is needed again?
Sophie Wilson · 7 Oct 2026
OpenAI DevDay 2026 and the Agent Race in Task Management
DevDay 2026 moved OpenAI’s agents from helping with project work toward carrying more of it. Dots can keep responsibilities moving, while ChatGPT Space gives teams and agents common working context. The opportunity is obvious. So are the governance questions.
Rebekah Carter · 7 Oct 2026
This Week: AI Gets Serious About Running Workflows
Workplace AI is moving beyond writing and summarising towards running workflows, resolving IT issues and connecting business processes. Meta, Omnissa and JAAM show that the real productivity race is now about context, control and accountability - not autonomy for its own sake.
Sophie Wilson · 5 Oct 2026
How Brandeis University Moved Its Campus Comms to Zoom
Brandeis University has moved its phones, meetings and IT contact centre onto Zoom and put an AI virtual agent on its help desk, and Eli Jacobson explains what consolidation has changed for his team, how the AI is being judged and what comes next for campus video
Marcus Law · 5 Oct 2026
Notion AI Project Management: Custom Agents and Productivity
Rakuten France runs more than 80 Notion Custom Agents to check its backlog overnight and route exceptions before stand-up. Notion says a million agents have now been built, though the accuracy data buyers need before granting write access still comes from Notion.
Rebekah Carter · 1 Oct 2026
WebexOne 2026: Cisco Brings AI Collaboration to Austin
Cisco will host WebexOne in Austin from 5–8 October 2026, bringing together collaboration, CX and IT leaders. Sessions will cover AI-powered collaboration, Webex Calling, contact centres, workplace technology, security and deployment, with customer speakers from AMD, Airlines, RBC and more
Marcus Law · 1 Oct 2026
Meta Muse: What Personal AI Agents Means for Productivity
Meta Muse moves AI beyond chat by taking action across browsers, email, and connected services. Its secure virtual-machine model aims to make personal automation safer, but early testing shows why reliability, access controls, and user trust will determine its value.
Sophie Wilson · 1 Oct 2026
Amazon Boomerang Hiring Tests Employee Trust After Layoffs
Amazon is reportedly reconnecting with former employees for AI, cloud and machine learning roles after major corporate layoffs. The outreach could speed access to scarce skills, but it also tests whether returning workers trust Amazon’s leadership, career prospects and workplace expectations.
Sophie Wilson · 30 Sept 2026
Can AI Run Your Network Without Taking Control Away?
Network-as-a-service provider Zayo says agentic networking can help teams investigate incidents, correlate network data and streamline operations. But its approach keeps people in charge of network changes as enterprises weigh automation’s benefits against security, integration and governance risks
Christopher Carey · 29 Sept 2026
What Does Meta Muse Mean for the Immersive Workplace?
Meta Connect’s Muse Charm may be a consumer device, but its always-available AI model points to a workplace future where agents move with employees across screens, smart glasses and real-world settings, turning immersive technology into an ambient, always-on layer of work
Lily Jemmett · 29 Sept 2026
Zoom's Linda Lian on Replacing the Sales Frankenstack
Two months after Common Room joined Zoom, GM Linda Lian tells UC Today why sales teams juggling a dozen disconnected tools are badly placed for AI, and how Zoom's new revenue OS aims to pull buyer signals, customer conversations and forecasting into one platform.
Marcus Law · 28 Sept 2026
Cyber Roundup: Cut-Price AI, Intel Gaps, Expanded Monitoring
Anthropic makes its flagship model cheaper as Australia investigates an alleged agent breach; EU states are still failing to share cyber intelligence at speed, while Dubai and Microsoft move government security towards continuous monitoring across government agencies
Kristian McCann · 26 Sept 2026
AI Is Coming for Management, but Could the Savings Backfire?
As AI absorbs reporting, coordination and routine decision support, businesses are reassessing expensive management layers, but the bigger opportunity is to redesign managers as coaches, interpreters and accountable leaders for hybrid human-agent teams rather than simply remove them
Kristian McCann · 23 Sept 2026
AI Is Testing Whether Enterprise Networks Can Deliver
Riverbed, Nokia and Lumen have each introduced new approaches to network operations and connectivity. Their announcements reflect an enterprise challenge: AI workloads demand more visibility, automation and capacity, while teams still need control over how networks perform
Christopher Carey · 23 Sept 2026
Logitech Spot Now Integrates With 10 Workplace Platforms
Logitech's presence and environmental sensor can now integrate with 10 workplace management platforms, including Zoom, VergeSense, and Robin. This will give enterprises more ways to automate rooms and analyze space - helping them to optimize their office.
Sean Nolan · 22 Sept 2026
Slack Is Now Salesforce's Front Door for AI and Productivity
Irwin Lazar, President and Principal Analyst at Metrigy, tells UC Today that Salesforce has finally given Slack a clear job inside its AI strategy. He explains why Slackforce, AIforce, and the shift toward a headless CRM represent a renewed direction for the collaboration platform.
Sean Nolan · 22 Sept 2026
This Week in UC&C: AI Agents, Revenue Tools, New Defaults
RingCentral, Google and Microsoft all deepened their ties to the MCP ecosystem this week, Zoom's Common Room acquisition went live inside Revenue Accelerator, Google flipped a default setting in Meet, and Cisco expanded Webex Calling's AI features ahead of WebexOne
Marcus Law · 21 Sept 2026
Cyber Round Up: AI Risks Get Real, Agents Take On More
This week’s cybersecurity developments show how quickly the technology is moving from experimentation into higher-risk applications, while organizations are also embedding AI deeper into security operations and adding stronger controls around autonomous actions
Kristian McCann · 19 Sept 2026
Round Up: Snap’s Workplace XR Move Before Meta Connect
Snap has announced enterprise partnerships for SPECS, bringing AI guidance, remote expertise and workflow tools to its AR glasses. With Meta Connect set for next week, the latest XR news highlights the race to make smart glasses practical for frontline workers.
Christopher Carey · 18 Sept 2026
Dreamforce Roundup: 5 Takeaways on AIforce, Slack, and Agent Trust
As Dreamforce 2026 comes to a close in San Francisco, five announcements stand out for showing just how far Salesforce is willing to push CRM beyond its own interface, from a new Slack workspace strategy to a fresh governance framework built to keep it all in check.
Sean Nolan · 17 Sept 2026
Is Enterprise AI Productivity Becoming Operational?
Enterprise AI is moving from personal assistance to coordinated work, but the companies that benefit most will be those that connect trusted data, workflow controls, and clear human accountability before they attempt to scale intelligent automation across their core operations
Lily Jemmett · 17 Sept 2026
HCM Round Up: AI Investment, Workplace Data and Pay Rules
This week’s developments show how the impact of AI is extending beyond tech investment, with Salesforce backing HiBob’s workforce data strategy, Accenture highlighting the shift toward skills, California targeting emotion-recognition tools and a UK pay ruling testing the limits of workplace pay
Kristian McCann · 16 Sept 2026
One Size Doesn't Fit All: The Case for Role-Based Headsets
Desk-based callers, open-office professionals, and hybrid workers face fundamentally different communication challenges. With voice now driving AI tools across the workplace, a one-size-fits-all approach to headsets is starting to cost organizations more than they realise.
Christopher Carey · 16 Sept 2026
Microsoft Teams & Copilot: What's New in September 2026
UC Today's monthly look at what's changed across Microsoft Teams and Copilot: Facilitator now searches the web mid-meeting without being asked, third-party agents such as GitHub Copilot get a proper home in the Teams admin centre, and Rooms devices are rebranded as intelligent spaces
Marcus Law · 14 Sept 2026
Cyber Round Up: AI Safety, Agent Risks and Model Security
From OpenAI’s harder-to-monitor Astra rollout to a whistleblower’s warning from inside the AI race, DeepMind’s research into self-policing agents and US claims of Chinese model distillation, this week’s developments show that controlling powerful systems is becoming as important as building them
Kristian McCann · 12 Sept 2026
UC&C This Week: Cisco, Zoom, Google and Microsoft Updates
Cisco and Zoom set out competing AI platform strategies at Goldman Sachs Communacopia this week, Google made it easier to join meetings across Teams, Zoom and Webex in Google Calendar, and Microsoft pushed out Teams updates covering meeting rooms, agent admin controls and device authentication
Marcus Law · 10 Sept 2026
Dreamforce 2026: 5 Productivity & Automation Topics to Watch
Salesforce is bringing record Agentforce growth to Dreamforce 2026. But productivity and automation leaders should consider whether Claudeforce, Headless 360, and Slack's expanded role hold up as real infrastructure, not just headline numbers. Here are 5 points to consider.
Sean Nolan · 10 Sept 2026
Can Logitech MX Keypad Simplify AI Coding Workflows?
Logitech MX Keypad gives developers programmable physical controls for AI coding workflows, with shortcuts for prompts, agents, scripts, and GitHub Copilot. The $99.99 device aims to reduce app switching across an increasingly fragmented developer tool stack.
Sophie Wilson · 10 Sept 2026
Why Salesforce’s $166M HiBob Bet Matters for Enterprise AI
Salesforce’s $166 million investment in HiBob points to a bigger enterprise AI question: as AI agents move into daily workflows, how well do business systems understand the employees, teams, reporting lines, permissions, skills, responsibilities, and organizational context behind the work?
Sophie Wilson · 9 Sept 2026
Round Up: Service Management and Connectivity's AI Shift
The latest service management and connectivity news shows how Equinix, Cisco, XVOLV and Xurrent are using AI to reshape network operations, incident response and accountability, as enterprises demand greater control, observability and proof of performance
Christopher Carey · 9 Sept 2026
How FNBO Cut Financial Crime Review Time 50% with Agentic AI
A look inside one bank's rollout of agentic AI for sanctions and due diligence reviews reveals a bigger shift already underway: financial institutions are being forced to adopt autonomous systems faster than their governance models were built to handle
Sean Nolan · 8 Sept 2026
Uber’s Layoffs Could Show Where AI Job Cuts Will Hit Hardest
Uber is cutting 3,300 jobs in a move that it says will flatten its organizational structure, but the focus on management and smaller teams could offer an early indication of where AI-driven workforce changes may hit hardest as companies rethink how work is organized
Kristian McCann · 4 Sept 2026
Why AI Agents Need an Incident Plan, Not Just Guardrails
As AI agents move from generating answers to taking autonomous actions across enterprise systems, security teams face a new challenge: guardrails alone cannot prevent every failure, making the ability to detect, contain, investigate and recover from agent incidents increasingly critical
Kristian McCann · 4 Sept 2026
Workday Earnings Show Why It is Focusing on Better AI
Workday’s second-quarter results show AI becoming a more significant part of its growth, with the company reporting strong customer adoption of its agents while investing in research, development and partnerships designed to make enterprise AI more reliable and easier to deploy at scale
Kristian McCann · 2 Sept 2026
Why Employers Want Your Slack DMs Where AI Can See Them
As UK regulators move to tighten oversight of workplace monitoring, a growing number of employers are pursuing the same outcome by different means, encouraging staff to default to public Slack channels so AI agents can learn from what used to be private conversation
Marcus Law · 2 Sept 2026
Gemini for Google Workspace Moves From Copilot to Action
Ask Gemini in Chat, Workspace Studio skills and Sheets canvas push Gemini out of the side panel and into a context-aware layer across Workspace. Google has a billion monthly users to point at, but no public proof isolating what the newest features actually remove.
Rebekah Carter · 1 Sept 2026
G-P Opens Data to AI With MCP, Expanding HR Workflows
G-P has launched an MCP Server that connects its global workforce data with leading AI tools and enterprise HR platforms, giving businesses a way to bring employment information into existing workflows while laying the groundwork for more automated and context-aware approaches to global workforce ma
Kristian McCann · 27 Aug 2026
Google Takes Gemini Enterprise to Law Firms With New AI
Google Cloud has launched Gemini Enterprise for Legal, a new AI platform designed to help law firms automate legal workflows, connect securely to their existing systems and manage governance, as it intensifies its push into the growing enterprise legal technology market
Christopher Carey · 26 Aug 2026
Workday Eyes AI Agent Issues With New Research Team
Workday is turning to research to address the technical challenges that could determine whether AI agents can scale reliably across the enterprise, with a new research team that is focused on areas including agent memory, multi-agent collaboration, governance, and trust
Kristian McCann · 20 Aug 2026
Is Webex Cisco's Growth Story Again? Collaboration Just Had Its Best Quarter in Seven Years
Cisco's Collaboration business had its best quarter in seven years in Q4 FY26, with Webex, devices and contact center all growing
Marcus Law · 13 Aug 2026
Oracle Turns AI Agents Loose on Talent Management Tasks
Oracle has launched new AI agents for talent management, aiming to automate skills tracking and workforce planning tasks.
Christopher Carey · 13 Aug 2026
KPMG’s AI Productivity System Goes Global
KPMG expands Microsoft 365 Copilot to 276,000 staff, pairing Microsoft Agent 365, Fabric and Workbench for governed AI productivity.
Alex Cole · 12 Aug 2026
OpenAI Expands Daybreak With GPT-5.6-Cyber as Autonomous Threats Grow
OpenAI is expanding controlled access to its cyber models as organizations prepare for a new era of increasingly autonomous AI-driven attacks
Kristian McCann · 11 Aug 2026
Can Better Integration Save Customer Trust? Xurrent Is Betting on It
New research shows 60% of customers leave after 3 outages. Read how Xurrent is looking to address this with upgrades to its interoperability.
Sean Nolan · 11 Aug 2026
Cloudflare Q2 Earnings Beat Expectations as AI Growth Meets Workforce Cuts
Cloudflare raised its full-year forecast after a strong Q2, as AI-driven demand accelerates while the company continues to operate with a significantly smaller workforce
Kristian McCann · 10 Aug 2026
8x8 AI Adoption More Than Doubles as Usage-Based Revenue Hits Record Q1 FY27 High
8x8 posted record Q1 FY27 revenue as AI adoption doubled and usage-based services grew to a quarter of service revenue
Marcus Law · 10 Aug 2026
Why Talent Decisions Have Become Financial Decisions in the Age of AI
As AI reshapes work, hiring is no longer just an HR responsibility. Draup's Chief Data Officer, Vishnu Shankar, explains why workforce planning has become a financial strategy that reaches the boardroom
Kristian McCann · 10 Aug 2026
Bending Spoons’ $2.25bn Airtable Deal Puts AI Workflows in Focus
Bending Spoons will acquire Airtable in a deal implying a $2.25bn equity value, putting the no-code platform’s AI workflow strategy in focus.
Christopher Carey · 7 Aug 2026
Can HiBob Bob End HR’s Spreadsheet Chaos?
Can HiBob Bob replace HR spreadsheet chaos? Our review examines its data, workflows, AI, integrations, and best-fit buyers.
Alex Cole · 6 Aug 2026
Anthropic and OpenAI AI Agents Used Fake Identities in UK Cyber Tests
Anthropic and OpenAI AI agents used fake identities in UK cyber tests, raising fresh enterprise AI security and governance concerns.
Alex Cole · 5 Aug 2026
Behavox Quantum: What the Real Compliance Adoption Journey Looks Like
Most compliance adoption journeys are harder than expected. See what a rollout process actually requires, and where most firms go wrong.
Sean Nolan · 5 Aug 2026
OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security
The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.
Christopher Carey · 5 Aug 2026
Aryaka: How The Enterprise Network Can Unlock AI Success
See how enterprises are using secure, high-performance networks like Aryaka's Unified SASE to unlock AI potential across the hybrid workforce.
Sean Nolan · 4 Aug 2026
Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event
Dreamforce 2026 brings Salesforce customers, AI leaders, and partners to San Francisco to assess Agentforce, Claude, Slack, Data 360, and the next phase of enterprise AI. This guide covers what to watch, who should attend, and how to prepare for this massive event.
Sean Nolan · 4 Aug 2026