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Workplace AI is moving beyond writing and summarising towards running workflows, resolving IT issues and connecting business processes. Meta, Omnissa and JAAM show that the real productivity race is now about context, control and accountability - not autonomy for its own sake.
Brandeis University has moved its phones, meetings and IT contact centre onto Zoom and put an AI virtual agent on its help desk, and Eli Jacobson explains what consolidation has changed for his team, how the AI is being judged and what comes next for campus video
Snap’s SPECS glasses put hands-free, spatial computing at the centre of the workplace. But their $2,195 price, conspicuous design and dependence on enterprise infrastructure raise a harder question: can the device move beyond demonstrations to everyday use?
A Data agent, task analytics, and research on workers doing jobs outside their roles: OpenAI rebuilt the work stack piece by piece while everyone watched the DevDay countdown. We round up the fortnight's shipping spree, the incumbents' response, and the bills coming due.
Microsoft finished moving Teams Android device management into the Pro Management Portal, Neat and Shure shipped new MDEP devices, Zoom put native Zoom Rooms on Cisco hardware a week before WebexOne, and two more Teams deadlines landed on IT calendars before the end of the week
Logitech has launched a managed hybrid-work headset, Samsung is preparing Gemini-powered AI glasses and HP has unveiled new AI-ready laptops for consumers and SMBs. Together, the announcements show how workplace devices are becoming lighter, smarter and easier for IT to support
New research exposes a previously unknown weakness in some older RSA systems, while an AI-assisted OpenAI security test and reported limits on UK model access show how rapidly cybersecurity, frontier AI and government oversight are becoming intertwined
Rakuten France runs more than 80 Notion Custom Agents to check its backlog overnight and route exceptions before stand-up. Notion says a million agents have now been built, though the accuracy data buyers need before granting write access still comes from Notion.
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