reporter

Sophie Wilson

Tech Journalist · @sophie

Content Marketing Executive at Today Digital, specialising in B2B storytelling that connects technology, innovation, and enterprise audiences. I craft data-driven content strategies that elevate brand authority across UC, CX and digital transformation sectors.

Recent work90 stories

Newsrising

This Week: AI Gets Serious About Running Workflows

Workplace AI is moving beyond writing and summarising towards running workflows, resolving IT issues and connecting business processes. Meta, Omnissa and JAAM show that the real productivity race is now about context, control and accountability - not autonomy for its own sake.

Sophie Wilson · 10h

Featuretrending

Meta Muse: What Personal AI Agents Means for Productivity

Meta Muse moves AI beyond chat by taking action across browsers, email, and connected services. Its secure virtual-machine model aims to make personal automation safer, but early testing shows why reliability, access controls, and user trust will determine its value.

Sophie Wilson · 1 Oct 2026

Newstrending

Amazon Boomerang Hiring Tests Employee Trust After Layoffs

Amazon is reportedly reconnecting with former employees for AI, cloud and machine learning roles after major corporate layoffs. The outreach could speed access to scarce skills, but it also tests whether returning workers trust Amazon’s leadership, career prospects and workplace expectations.

Sophie Wilson · 30 Sept 2026

Newsmost read

Automation This Week: Agentic AI Is Clocking In for Business

Meta’s Muse and Microsoft Copilot Autopilot signal a shift from chat-based AI to agents that can act across workplace tools. As automation takes on more tasks, businesses must balance productivity gains with clear accountability, controls and human oversight.

Sophie Wilson · 28 Sept 2026

Explainertrending

Deloitte: Shadow AI Is an Employee Engagement Problem

Deloitte’s new workforce survey shows employees are adopting GenAI faster than employers can govern it. As shadow AI grows, organizations face an employee engagement challenge shaped by unclear guidance, limited training, personal spending, and fears about job security.

Sophie Wilson · 23 Sept 2026

Newsmost read

HR Updates: Oracle Layoffs, Deskless Workers, and HR Tech

This week’s employee experience news spans Oracle’s reported layoffs, a growing recognition gap for deskless workers, Globalli’s new Workday payroll integration, and HiBob’s people leadership award. Together, the stories show how trust, visibility, and reliable operations shape work.

Sophie Wilson · 21 Sept 2026

Roundtablerising

The Future Is Female (and Technical): Next-Gen Leaders

The final Women in Telecoms podcast explores why representation matters, how leadership is becoming more human, and the skills women need to shape the industry’s future. The panel discusses AI, strategy, collaboration, communication, and career paths for tomorrow’s telecoms leaders.

Sophie Wilson · 17 Sept 2026

Newsrising

Google Gemini Live Expands Voice AI Across Workspace

Google is expanding Gemini Live across Gmail, Docs, and Keep, allowing users to search inboxes, turn spoken ideas into drafts, and organise notes through natural conversation. The rollout starts with eligible consumer AI subscribers, while business access is due soon.

Sophie Wilson · 17 Sept 2026

News

Globalli Launches Workday Global Payroll Integration

Globalli’s newly certified Workday Marketplace app is designed to help multinational employers retain Workday as their workforce system of record while connecting it to payroll processing, tax, reporting and compliance workflows across more than 125 countries.

Sophie Wilson · 16 Sept 2026

Explainerrising

Round Up: Voice AI, Smart Glasses and Office Noise

Google is bringing voice AI to Workspace, HTC is making privacy a smart-glasses feature, and new office research highlights the cost of noise. Together, the shifts show workplace technology moving closer to employees, and deeper into the spaces where they work.

Sophie Wilson · 14 Sept 2026

Explainertrending

Can Logitech MX Keypad Simplify AI Coding Workflows?

Logitech MX Keypad gives developers programmable physical controls for AI coding workflows, with shortcuts for prompts, agents, scripts, and GitHub Copilot. The $99.99 device aims to reduce app switching across an increasingly fragmented developer tool stack.

Sophie Wilson · 10 Sept 2026

Newstrending

Why Salesforce’s $166M HiBob Bet Matters for Enterprise AI

Salesforce’s $166 million investment in HiBob points to a bigger enterprise AI question: as AI agents move into daily workflows, how well do business systems understand the employees, teams, reporting lines, permissions, skills, responsibilities, and organizational context behind the work?

Sophie Wilson · 9 Sept 2026

Roundtabletrendingreaders rated 3.0

Money Talks: Getting Paid What You’re Worth in Telecoms

A practical discussion on closing the gender pay gap in telecoms, understanding salary, commission, bonuses and equity, and gaining the confidence to negotiate fair reward. The panel shares actionable advice on researching benchmarks, challenging unfair targets and building a strong business case.

Sophie Wilson · 4 Sept 2026

Roundtablemost readreaders rated 4.0

Women In Telecoms Beyond Balance: Navigating Family Life

Women in Telecoms explores the realities of balancing parenthood and career progression, from childcare costs and travel to flexible work and parental leave. Industry voices discuss why trust, shared responsibility and tailored support are essential to retaining talented professionals in telecoms.

Sophie Wilson · 20 Aug 2026

Case Studyrising

From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace

Zoom Spaces brings AI-powered meeting rooms, displays and workflow context together as Zoom expands its intelligent workplace strategy.

Sophie Wilson

This Week: AI Gets Serious About Running Workflows

Meta Muse: What Personal AI Agents Means for Productivity

Amazon Boomerang Hiring Tests Employee Trust After Layoffs

Automation This Week: Agentic AI Is Clocking In for Business

Deloitte: Shadow AI Is an Employee Engagement Problem

HR Updates: Oracle Layoffs, Deskless Workers, and HR Tech

The Future Is Female (and Technical): Next-Gen Leaders

Google Gemini Live Expands Voice AI Across Workspace

Globalli Launches Workday Global Payroll Integration

Round Up: Voice AI, Smart Glasses and Office Noise

Can Logitech MX Keypad Simplify AI Coding Workflows?

Why Salesforce’s $166M HiBob Bet Matters for Enterprise AI

Money Talks: Getting Paid What You’re Worth in Telecoms

Women In Telecoms Beyond Balance: Navigating Family Life

From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace

Workvivo HQ: How an AI-Native Employee Experience Could Change the Digital Workplace

From Engineer to Executive: How Women Are Redefining Technical Leadership in Telecoms

How Unilever’s U-Work Model Connects Flexible Work and the Digital Workplace

Women In Telecoms Podcast Episode 2: The Mentorship Gap - and How We Close It

Women in Telecoms Podcast: Breaking Barriers and Building Careers

Why Starbucks' AI Software Strategy Should Worry Enterprise App Vendors

New Women in Telecoms Podcast Series Explores Leadership, Mentoring and Career Progression

Is Your Device Strategy a Hidden Risk Layer in Your Entire Digital Workplace?

Is Employee Engagement Failing Because No One Actually Owns It?

How Poor Workspace Tech Design Is Quietly Undermining Employee Focus

Your Wellbeing Strategy Isn't Reducing Burnout - It's Ignoring the Work Causing It

Is Your Device Strategy Creating More Complexity Than It Solves?

Why Tech Is Still Losing Women - And What It Will Take to Change That

Why Does Employee Recognition Feel Meaningless Even When It Happens Constantly?

Your Engagement Scores Are Rising - So Why Is Performance Flat?

Motive Launches Driver Rewards to Rethink Frontline Workforce Engagement

The Employee Engagement and Wellbeing Buying Framework That Prevents Wasted HR Technology Investment

Is Your Workspace Tech Stack Creating More Friction Than Productivity Gains?

Is Your Wellbeing Strategy Quietly Increasing Burnout Instead of Reducing It?

Employees Are Forming Relationships With AI Agents at Work. That Should Concern Enterprise Leaders

How to Design a Workspace Device Strategy That Actually Supports Hybrid Work

Jabra Launches PanaCast U30 to Bring BYOD Video Into Small Rooms

How to Design Recognition Systems That Drive Behaviour Change Instead of Performative Engagement

Googlebook Signals Google’s Big AI Laptop Bet for the Future of Work

How Did Rakuten’s Shift to English Transform Its Workforce Culture?

Why Are Employees Blaming “The System” When Your Devices Are the Real Problem?

The Rise of the Megamanager: How AI Is Rewriting Management Roles

Why Are High-Performing Employees Quietly Disengaging While Your Engagement Data Looks Strong?

Conversations At UCX Manchester: AI, Women In Tech, Inclusion And The Human Future Of Employee Engagement

Why EDI Pushback Is Becoming a Workforce Engagement Problem

Microsoft Teams Voice and Face Enrollment: What IT Leaders Need to Know Right Now

Your Workplace Devices Aren’t Failing - They’re Quietly Training Employees to Work Slower

Your Employee Engagement Strategy Is Optimising Sentiment While Performance Quietly Declines

Are You Waiting Too Long to Address Employee Burnout?

Apple Eyes 10 New Product Categories as John Ternus Prepares to Become CEO

Global Intergenerational Week: The Companies Turning Age Diversity Into Advantage

Are Personal Devices Replacing Meeting Rooms Faster Than Expected?

Salesforce Expands Agent Fabric as AI Agents Multiply

Are Annual Engagement Surveys Already Obsolete?

What Does It Take to Earn Most Loved Workplace Status? Plume Figured It Out in 12 Months

Are Hidden Device Costs Destroying Your Workspace Budget?

Framework CEO Warns the AI Boom Could Kill Personal Computing - What Does This Mean for Workplace Devices?

Can You Prove Inclusion Technology Drives Business Performance?

What Does Gina Vargiu-Breuer's Contract Renewal Mean for SAP's AI Strategy?

Microsoft Warns on AI Jobs Impact as SAP Backs Early-Talent Shift