Google Buys Spirit's Teams Data: What If Your Company Folds?
Google has won a bankruptcy auction for a chunk of defunct Spirit Airlines' internal data, including 500 million Microsoft Teams chats. The deal puts a price on enterprise collaboration history and raises fresh governance questions for anyone running Teams inside a regulated business
Marcus Law · 20 Aug 2026
Zoom Guides Lower for Q2 as Webex Posts Best Ever Quarter
Zoom reports Q2 FY27 on 25 August, with guidance pointing to slower growth than Q1, as Cisco's Webex business and RingCentral have both outpaced it. AI Companion usage is surging, but revenue hasn't caught up, and a new APAC hire focused on CX and SMB growth suggests where Zoom thinks the fix lies
Marcus Law · 18 Aug 2026
Is Webex Cisco's Growth Story Again? Collaboration Just Had Its Best Quarter in Seven Years
Cisco's Collaboration business had its best quarter in seven years in Q4 FY26, with Webex, devices and contact center all growing
Marcus Law · 13 Aug 2026
The 365-Day Stadium: How Crestron Powers Matchday at Espai Barça
What does it take to deliver a seamless hospitality experience when thousands of fans arrive for a major match?
Marcus Law · 12 Aug 2026
AI Governance Is Already Reshaping Enterprise Communications Compliance
AI summaries, recommendations, and responses are becoming part of everyday business communications, and compliance teams now need to govern them with the same rigour as anything a human produces
Marcus Law · 11 Aug 2026
Still Using Teams Live Chat? Microsoft Just Gave You Until October to Find a Replacement
Microsoft is retiring Teams Live Chat in October 2026, just months after expanding it, pointing customers to Copilot Studio instead
Marcus Law · 10 Aug 2026
The Future of UC Onboarding Is Self-Service
Learn why self-service UC onboarding matters: NUWAVE Communications, Launchpad, white-label cloud communications, faster activation.
Marcus Law · 10 Aug 2026
8x8 AI Adoption More Than Doubles as Usage-Based Revenue Hits Record Q1 FY27 High
8x8 posted record Q1 FY27 revenue as AI adoption doubled and usage-based services grew to a quarter of service revenue
Marcus Law · 10 Aug 2026
Jeff Clarke Replaces Patrick Dennis as Avaya CEO Amid Contact Centre Shake-Up
Avaya has appointed Jeff Clarke as CEO, succeeding Patrick Dennis, as the vendor navigates its cloud contact centre and AI transition
Marcus Law · 6 Aug 2026
Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
Cisco, Microsoft, RingCentral and Zoom retain Leader status in Gartner's 2026 UCaaS Magic Quadrant, as the vendor field narrows to nine
Marcus Law · 4 Aug 2026
Vonage Gets a New CEO as Ericsson's Own Chief Admits the Business "Has Not Been Contributing"
Christophe Van de Weyer becomes Vonage CEO on 15 August, as Ericsson's Börje Ekholm admits the business "has not been contributing."
Marcus Law · 4 Aug 2026
UC Onboarding Is Still Too Slow, and Partners Are Paying the Price
Slow UC onboarding is hitting partners’ margins and CX. NUWAVE, Teams Phone and cloud calling need automation.
Marcus Law · 3 Aug 2026
Copilot's Weekly Engagement Now Matches Outlook and Teams. Here's What Changed to Get There
Microsoft says Copilot's weekly engagement now rivals Outlook and Teams, months after a leadership overhaul aimed at fixing weak adoption
Marcus Law · 1 Aug 2026
Microsoft 365 Copilot Passes 30 Million Paid Seats as Cloud and AI Growth Power Record Quarter
Microsoft 365 Copilot has passed 30 million paid seats as Q4 FY26 earnings show accelerating enterprise AI adoption across every industry
Marcus Law · 30 Jul 2026
monday.com Cuts 20% of Its Workforce as Its AI Work Platform Bet Deepens
Why it matters: monday.com is cutting 20% of staff to deepen its AI work platform push, with Claude, Microsoft 365 Copilot, ChatGPT and Gemini.
Marcus Law · 29 Jul 2026
Logitech Marks Tenth Straight Quarter of Growth, But Warns of Supply Chain Hit Ahead
Logitech’s tenth straight quarter of growth lifts Video Collaboration and Pointing Devices, but a semiconductor supplier hit may curb sup
Marcus Law · 29 Jul 2026
Microsoft Quietly Cancels Two Teams and Outlook Features Before They Ever Reached a Single User
Microsoft has cancelled a planned Teams inline search tool and a Copilot search feature for Outlook before either reached users. Here's what it means.
Marcus Law · 28 Jul 2026
Amazon Files for 5,105 Satellites to Keep Frontline Workers' Phones Connected Beyond Cell Coverage
What Amazon's 5,105-satellite FCC filing for direct-to-device connectivity means for businesses still locked into Starlink as their only LEO option
Marcus Law · 28 Jul 2026
Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle
Zoom Revenue Accelerator's Sales Assist, Ask ZRA and Sales Roleplay go GA, completing AI coverage across the sales cycle. Here's what it means for buyers.
Marcus Law · 27 Jul 2026
Inside the Smart Stadium That Never Sleeps
Why it matters: Spotify Camp Nou’s Crestron AV-over-IP, DM NVX, DM NAX, Teams, XiO Cloud and Virtual Control turn Espai Barça into a 365-day venue. Published on
Marcus Law · 21 Jul 2026
Why Your Meeting Room Data Is Lying to You, And How to Fix It
If your understanding of meeting room performance is built on booking data alone, you are measuring the wrong thing.
Marcus Law · 15 Jul 2026
Big UC Update: Theta Lake’s Governance Playbook
Theta Lake explains why compliance teams need smarter governance for Zoom, Teams and Webex as AI and archiving risks grow.
Marcus Law · 8 Jul 2026
Understanding the Invisible Workplace: Why Meeting Room Analytics Must Go Beyond Bookings
Meeting room analytics beyond bookings help buyers spot empty rooms, poor acoustics, hot spots and hybrid AV use with VOSS data.
Marcus Law · 8 Jul 2026
Cisco and McLaren F1 Extend Webex Partnership Into AI Observability
Cisco and McLaren F1's partnership began with Webex in 2021 and has evolved into AI-powered observability, folding in Splunk
Marcus Law · 7 Jul 2026
What Zoom's Common Room Acquisition Says About Its AI Strategy
Zoom has agreed to acquire Common Room, extending Zoom Revenue Accelerator into buyer research and prospecting ahead of sales calls
Marcus Law · 6 Jul 2026
BT and Ivanti Launch Telco-First Remote eSIM Installation for Managed Android Devices
BT Business and Ivanti have launched a telco-first way to remotely install and activate eSIMs on managed Android devices at scale
Marcus Law · 3 Jul 2026
The Invisible Workplace: What Meeting Room Behaviour Reveals About Hybrid Work
In this UC Today interview, Marcus Law speaks with Bill Dellara, Chief Product Officer at VOSS , about why meeting room analytics has become a critical…
Marcus Law · 1 Jul 2026
The Phone Call Is the Easy Part: Governing Cloud Voice in a Multi-Modal World
Cloud voice migration changes compliance as voice, chat, video and AI summaries replace legacy call recording. Published on UC Today, with Theta Lake.
Marcus Law · 1 Jul 2026
Inside Neat CEO Javed Khan’s Vision for the AI-Powered Meeting Room
Javed Khan, CEO of Neat, joins UC Today to discuss AI at the edge, intelligent meeting rooms, enterprise collaboration, and Neat’s next phase of growth
Marcus Law · 1 Jul 2026
LeapXpert Raises $180 Million to Build AI Agents Into Governed Enterprise Messaging
LeapXpert raises $180M from Riverwood Capital to put AI agents inside governed messaging. CEO Dima Gutzeit tells UC Today exclusively why.
Marcus Law · 1 Jul 2026
The AI Meeting Room: How Intelligent Cameras, Audio and Assistants Are Changing the Hybrid Experience
How intelligent cameras, audio and AI assistants are reshaping hybrid meetings in 2026, where they improve meeting equity, and where the accuracy risks sit
Marcus Law · 30 Jun 2026
Claude Tag Lands in Slack, and Project Teams Get an AI That Owns the Task
Anthropic's Claude Tag turns Slack into a home for a persistent AI teammate that owns delegated project tasks
Marcus Law · 30 Jun 2026
Microsoft Teams to Block External Bots Automatically as AI Notetaker Crackdown Hardens
Microsoft Teams will let admins automatically block all detected external AI bots from meetings, with rollout starting August 2026
Marcus Law · 30 Jun 2026
Why The New Meeting Room War Is Interoperability
InfoComm 2026 turned meeting room interoperability into a user experience battle, as Cisco, Zoom and Logitech respond to enterprise demand
Marcus Law · 29 Jun 2026
InfoComm 2026: Q-SYS Exposes the Biggest Meeting Room Trap
In this InfoComm 2026 interview, Josh Arnold, Director of Collaboration Product Strategy at Q-SYS, discusses the Biggest Meeting Room Trap.
Marcus Law · 29 Jun 2026
The AI Meeting Room Is Becoming an Enterprise Data Problem
InfoComm 2026 showed AI meeting rooms are now an enterprise data problem, depending on context, signal quality, and trust
Marcus Law · 26 Jun 2026
Cisco SD-WAN Manager Zero-Day Turns the Network's Control Plane Into the Target
Cisco SD-WAN Manager zero-day CVE-2026-20245 turns the control plane into the target. Published on UC Today, see why buyers should patch Cisco now.
Marcus Law · 25 Jun 2026
From Zoom Classrooms to Pro-Level Arenas: Why Higher Ed Is Testing the Future of UC Rooms
Why higher education is the toughest test for UC rooms, from Utah State's Zoom Rooms to St. Thomas' Panasonic arena
Marcus Law · 25 Jun 2026
The Webex by Cisco Compliance Blueprint
Early compliance sign-off keeps Webex deployments moving and unlocks ROI. Published on UC Today, Theta Lake and Cisco cover retention, supervision and AI.
Marcus Law · 24 Jun 2026
InfoComm 2026: Microsoft, Q-SYS, and the AI Meeting Room Reckoning
Q-SYS and Microsoft discuss AI-ready meeting rooms, Teams Rooms, Copilot, Facilitator, and the future of intelligent workplace AV at InfoComm 2026
Marcus Law · 24 Jun 2026
InfoComm 2026: Why St. Thomas Chose Panasonic for Its New Arena
St. Thomas chose Panasonic Projector & Display Americas for a new arena, showing why pro AV supports sport, campus events and 24/7 use.
Marcus Law · 24 Jun 2026
InfoComm 2026: Utah State University’s Zoom Rooms Strategy for Higher Education
Utah State University shows why Zoom Rooms, Canvas LTI and AI Companion matter for scalable higher education AV.
Marcus Law · 24 Jun 2026
Inside InfoComm 2026’s Smart Workplace Experience
Keith Yandell of FORTÉ joins UC Today at InfoComm 2026 to discuss AVIXA’s Smart Workplace Experience, AI, hybrid work, and meeting room innovation
Marcus Law · 24 Jun 2026
Cisco and Zoom Have a Problem to Solve Together. Here's What That Actually Looks Like.
Cisco and Zoom's expanded partnership goes deeper than a hardware launch. Here's what it means for enterprise IT teams managing multi-platform room estates.
Marcus Law · 23 Jun 2026
From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026
InfoComm 2026 showed AV moving beyond rooms, with smarter spaces, interoperability, AV/IT convergence and meeting equity shaping the future of workplace experience
Marcus Law · 19 Jun 2026
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.
Marcus Law · 19 Jun 2026
InfoComm 2026: Mariana Atencio on Trust, AI, and Hybrid Work
Mariana Atencio says trust now underpins hybrid work, AI, ProAV and collaboration tech, from AVIXA to secure meeting rooms.
Marcus Law · 19 Jun 2026
Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace
Cisco's Espen Løberg and Zoom's Jeff Smith discuss the Cisco Devices for Zoom Rooms launch and what it means for enterprise customers at InfoComm 2026
Marcus Law · 18 Jun 2026
Infocomm 2026: Logitech on AI-Enabled Meeting Rooms and Interoperability
AI-enabled meeting rooms are becoming a practical priority for buyers. Published on UC Today, Logitech highlights interoperability across Microsoft Teams, Zoom,
Marcus Law · 18 Jun 2026
Your UC Platform Is Already Running AI. Your Compliance Tools Have No Idea
As AI embeds itself into every layer of enterprise UC, the firms that will stay ahead of regulators are not the ones slowing down adoption. They are the ones building governance fast enough to keep pace with it
Marcus Law · 16 Jun 2026
Microsoft Teams Is Getting a Dedicated Meeting Recap App This Month. Here's What IT Teams Need to Do Before It Arrives.
Teams gets a dedicated Meeting Recap app this month alongside Video Recap and AI recap without transcript. Here's what IT teams need to review before it rolls out.
Marcus Law · 15 Jun 2026
InfoComm 2026: The UC Trends You’ll Be Chasing Next Year
AVIXA’s Jenn Heinold previews InfoComm 2026, covering AI, smart workplace hubs, UC interoperability, Microsoft, Cisco, and the future of work.
Marcus Law · 11 Jun 2026
Can the Smart Meeting Room Finally Deliver on Meeting Equity? InfoComm 2026 Is Where That Question Gets Answered
InfoComm 2026 puts meeting equity at the centre of its collaboration agenda. Here's what the industry is being asked to prove, and whether the technology can deliver it.
Marcus Law · 10 Jun 2026
Salesforce Summer '26: Slack Is Now the Default for Every New Customer. Here's What That Changes.
Salesforce Summer '26 makes Slack the default for all new Enterprise and Unlimited orgs. Here's what that means for IT buyers already running Teams or Zoom.
Marcus Law · 10 Jun 2026
What Does a Smart Meeting Room Actually Cost to Run in 2026? Why Hardware Is the Easy Part
Platform licences, AI assistant add-ons, workflow tools: the software stack running above your meeting room hardware costs more than most IT budgets plan for. Here's what it actually adds up to.
Marcus Law · 9 Jun 2026
Only 5% of Companies Are Closing the AI Productivity Gap. Asana Thinks It Knows Why.
Asana's new Agentic Work Management platform puts humans and AI agents on the same plan, with the same context, under unified governance.
Marcus Law · 8 Jun 2026
Microsoft Scout and the Agentic Upgrade Coming to Teams and M365
Microsoft unveiled Scout at Build 2026, an always-on AI agent for Teams, Outlook and M365 that acts autonomously, with Agent 365 and one-click Teams publishing also announced
Marcus Law · 3 Jun 2026
Ricoh Europe: Admin Burden, AI, and Employee Experience Are Reshaping Workplace Productivity
Ricoh Europe’s Michael Vavakis explains how admin overload affects productivity, retention, and culture, and how AI can reduce low-value work.
Marcus Law · 3 Jun 2026
From Note-Taker to Co-Worker: How Infocomm 2026 Marks AI's Next Step in UC
Ahead of Infocomm 2026, Microsoft, Cisco, and Zoom are reframing AI not as a meeting tool, but as a workflow participant. Here's what that shift means for enterprise IT.
Marcus Law · 2 Jun 2026
Microsoft Teams Rooms on Android Can Soon Join Zoom and Webex via SIP: Here's What Admins Need to Enable
Microsoft is rolling out SIP-based cross-platform join for Teams Rooms on Android. Here's what it means, what it replaces, and how to prepare before August.
Marcus Law · 1 Jun 2026