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WebexOne 2026: Cisco Bets on AI to Redefine the Meeting Room

Speaking to UC Today at WebexOne 2026, Cisco's Espen Løberg explains how RoomOS 27, native Google Meet support, a multilingual AI assistant and the new Ceiling Speaker Pro fit Cisco's plan to extend intelligence from the meeting room across the wider workplace

Four months ago at InfoComm, Cisco was talking up its deal to run Zoom Rooms natively on its collaboration devices. At WebexOne 2026 in Austin, it closed the set. Through a new partnership with Google, Cisco hardware will run fully featured Google Meet alongside Webex, Microsoft Teams and Zoom. The new support arrives as part of RoomOS 27, the next version of the operating system behind its room and desk devices, due in November.

Espen Løberg, VP and GM of Collaboration Devices at Cisco, tells UC Today that RoomOS 27 focuses on three areas: expanding edge AI inferencing, opening up the ecosystem further, and adding more advanced manageability and assurance. He frames the release around a larger ambition for the platform.

The workplace needs a trusted operating system, and RoomOS is that operating system.

Native Google Meet Completes Cisco's Multi-Platform Room Strategy

Løberg says platform choice has to be settled before the agentic workplace story can land with buyers. Cisco already counts itself the fastest-growing Microsoft Teams Rooms ecosystem partner, and he says the Zoom Rooms integration is going live for general availability this month. Google Meet is the final piece across the four major meeting platforms.

When it comes to our ambition of being the operating system for the agentic workplace, the meeting service cannot be a barrier to adoption.

For IT teams running mixed estates, which describes most large enterprises, that removes one of the main reasons to standardise on different hardware for different platforms. One device fleet, managed centrally through Cisco, can now boot into whichever service a given room or team relies on.

Cisco AI Assistant Brings Natural Language Control to the Room

Cisco says the new AI assistant in RoomOS 27 understands natural language and intent in 32 languages. Løberg says the bigger shift is the workplace context the assistant carries. Organisations can customise it with the services available in their environment, so users can ask it for help with location and room services as well as meeting controls, on devices in meeting rooms and hallways.

He says the aim is to replace the hunt through on-screen menus with a conversation, so people "get to outcomes in the workplace quicker" using an interface they already know.

Ceiling Speaker Pro Targets Meeting Equity in Larger Rooms

Customers and partners have been asking Cisco to build a speaker for years, Løberg says, so Cisco could offer a complete solution for the whole room. The resulting Ceiling Speaker Pro connects over a single Ethernet cable and works alongside Cisco's ceiling microphones, cameras and room devices, completing the company's audio-over-IP architecture.

Løberg says the goal in medium and large rooms was to make every voice equal, whether it comes from remote participants, a presenter at the front, or someone at the far end of the table.

If you have a softly spoken person at the back of the room, the person at the front of the room will be able to pick that up easily.

Workplace Designer Extends Cisco Intelligence Beyond the Meeting Room

Løberg says the bigger theme for the devices team this year is moving from the individual space to the whole workplace, connecting the intelligence in each room into a wider fabric of data that helps employees navigate and gives operators deeper insight. Workplace Designer, the successor to Cisco's Workspace Designer, is the first step. It lets customers plan an entire floor, building or campus, covering collaboration devices along with the network infrastructure and wireless access points they depend on.

Cisco is pairing it with Smart Room Assurance to calibrate and validate rooms, and Workplace Advisor to show how spaces are performing. That ties Cisco's collaboration story more tightly to its networking business than rivals focused purely on room devices can match, and it raises the stakes on how well those layers work together once deployed.

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