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GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?
Explainermost read

GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?

GoTo CX Complete promises companies a UCaaS and CCaaS layer that can evaluate 100% of interactions. Here's what buyers need to know.

Rebekah Carter · 13 Aug 2026
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From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace
Case Studymost read

From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace

Zoom Spaces brings AI-powered meeting rooms, displays and workflow context together as Zoom expands its intelligent workplace strategy.

Sophie Wilson · 12 Aug 2026
Still Using Teams Live Chat? Microsoft Just Gave You Until October to Find a Replacement
Newsmost read

Still Using Teams Live Chat? Microsoft Just Gave You Until October to Find a Replacement

Microsoft is retiring Teams Live Chat in October 2026, just months after expanding it, pointing customers to Copilot Studio instead

Marcus Law · 10 Aug 2026
8x8 AI Adoption More Than Doubles as Usage-Based Revenue Hits Record Q1 FY27 High
Newstrending

8x8 AI Adoption More Than Doubles as Usage-Based Revenue Hits Record Q1 FY27 High

8x8 posted record Q1 FY27 revenue as AI adoption doubled and usage-based services grew to a quarter of service revenue

Marcus Law · 10 Aug 2026
Copilot's Weekly Engagement Now Matches Outlook and Teams. Here's What Changed to Get There
Feature

Copilot's Weekly Engagement Now Matches Outlook and Teams. Here's What Changed to Get There

Microsoft says Copilot's weekly engagement now rivals Outlook and Teams, months after a leadership overhaul aimed at fixing weak adoption

Marcus Law · 1 Aug 2026
Gamma Communications’ UCaaS Innovation Arc: From Cloud Phones to AI-Ready Operations
Explainer

Gamma Communications’ UCaaS Innovation Arc: From Cloud Phones to AI-Ready Operations

Gamma Communications UCaaS is giving the UK UCaaS market a way forward in 2026, here's why it's worth paying attention to the pitch

Rebekah Carter · 30 Jul 2026
Microsoft 365 Copilot Passes 30 Million Paid Seats as Cloud and AI Growth Power Record Quarter
Newstrending

Microsoft 365 Copilot Passes 30 Million Paid Seats as Cloud and AI Growth Power Record Quarter

Microsoft 365 Copilot has passed 30 million paid seats as Q4 FY26 earnings show accelerating enterprise AI adoption across every industry

Marcus Law · 30 Jul 2026
monday.com Cuts 20% of Its Workforce as Its AI Work Platform Bet Deepens
News

monday.com Cuts 20% of Its Workforce as Its AI Work Platform Bet Deepens

Why it matters: monday.com is cutting 20% of staff to deepen its AI work platform push, with Claude, Microsoft 365 Copilot, ChatGPT and Gemini.

Marcus Law · 29 Jul 2026
Poly vs Yealink: Which Microsoft Teams Certified Devices Win in 2026?
Explainertrending

Poly vs Yealink: Which Microsoft Teams Certified Devices Win in 2026?

Poly vs Yealink, which one offers the best ecosystem setup for companies investing in Microsoft Teams meeting solutions?

Rebekah Carter · 28 Jul 2026
Microsoft Quietly Cancels Two Teams and Outlook Features Before They Ever Reached a Single User
Newstrending

Microsoft Quietly Cancels Two Teams and Outlook Features Before They Ever Reached a Single User

Microsoft has cancelled a planned Teams inline search tool and a Copilot search feature for Outlook before either reached users. Here's what it means.

Marcus Law · 28 Jul 2026
NVIDIA Omniverse is Free. But Is Its Roadmap Really Built for the Immersive Workplace?
Explainertrending

NVIDIA Omniverse is Free. But Is Its Roadmap Really Built for the Immersive Workplace?

Nvidia Omniverse is now free, and the company seems to be building a roadmap that could benefit businesses investing in XR.

Rebekah Carter · 26 Jul 2026
Is AI Changing What It Means to Be a Leader?
Interviewtrending

Is AI Changing What It Means to Be a Leader?

Philip Huthwaite, CEO at 5app, explores how AI is reshaping leadership development – from measuring soft skills to who's responsible when technology shapes how leaders grow

Christopher Carey · 22 Jul 2026
Why Starbucks' AI Software Strategy Should Worry Enterprise App Vendors
News

Why Starbucks' AI Software Strategy Should Worry Enterprise App Vendors

Starbucks' AI software push signals a new phase in the enterprise AI build vs buy debate and raises pressure on app vendors.

Sophie Wilson · 21 Jul 2026
What Zoom's Common Room Acquisition Says About Its AI Strategy
Newsmost read

What Zoom's Common Room Acquisition Says About Its AI Strategy

Zoom has agreed to acquire Common Room, extending Zoom Revenue Accelerator into buyer research and prospecting ahead of sales calls

Marcus Law · 6 Jul 2026
The AI Meeting Room: How Intelligent Cameras, Audio and Assistants Are Changing the Hybrid Experience
Feature

The AI Meeting Room: How Intelligent Cameras, Audio and Assistants Are Changing the Hybrid Experience

How intelligent cameras, audio and AI assistants are reshaping hybrid meetings in 2026, where they improve meeting equity, and where the accuracy risks sit

Marcus Law · 30 Jun 2026
Claude Tag Lands in Slack, and Project Teams Get an AI That Owns the Task
News

Claude Tag Lands in Slack, and Project Teams Get an AI That Owns the Task

Anthropic's Claude Tag turns Slack into a home for a persistent AI teammate that owns delegated project tasks

Marcus Law · 30 Jun 2026
Why The New Meeting Room War Is Interoperability
News

Why The New Meeting Room War Is Interoperability

InfoComm 2026 turned meeting room interoperability into a user experience battle, as Cisco, Zoom and Logitech respond to enterprise demand

Marcus Law · 29 Jun 2026
From Zoom Classrooms to Pro-Level Arenas: Why Higher Ed Is Testing the Future of UC Rooms
Newsrising

From Zoom Classrooms to Pro-Level Arenas: Why Higher Ed Is Testing the Future of UC Rooms

Why higher education is the toughest test for UC rooms, from Utah State's Zoom Rooms to St. Thomas' Panasonic arena

Marcus Law · 25 Jun 2026
Inside InfoComm 2026’s Smart Workplace Experience
Interview

Inside InfoComm 2026’s Smart Workplace Experience

Keith Yandell of FORTÉ joins UC Today at InfoComm 2026 to discuss AVIXA’s Smart Workplace Experience, AI, hybrid work, and meeting room innovation

Marcus Law · 24 Jun 2026
From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026
News

From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026

InfoComm 2026 showed AV moving beyond rooms, with smarter spaces, interoperability, AV/IT convergence and meeting equity shaping the future of workplace experience

Marcus Law · 19 Jun 2026
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
Interviewrising

InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC

InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.

Marcus Law · 19 Jun 2026
InfoComm 2026: Mariana Atencio on Trust, AI, and Hybrid Work
Interview

InfoComm 2026: Mariana Atencio on Trust, AI, and Hybrid Work

Mariana Atencio says trust now underpins hybrid work, AI, ProAV and collaboration tech, from AVIXA to secure meeting rooms.

Marcus Law · 19 Jun 2026
Why Enter The UC Awards 2026? Where Workplace Technology Outcomes Are Proven
News

Why Enter The UC Awards 2026? Where Workplace Technology Outcomes Are Proven

Register for the UC Awards 2026 to showcase how your technology drives workplace productivity and elevates the employee experience.

Rob Scott · 18 Jun 2026
Infocomm 2026: Logitech on AI-Enabled Meeting Rooms and Interoperability
Interview

Infocomm 2026: Logitech on AI-Enabled Meeting Rooms and Interoperability

AI-enabled meeting rooms are becoming a practical priority for buyers. Published on UC Today, Logitech highlights interoperability across Microsoft Teams, Zoom,

Marcus Law · 18 Jun 2026
Building The Smart Workplace: Why Collaboration Technology Is Driving AI ROI
Sponsored · Shure

Building The Smart Workplace: Why Collaboration Technology Is Driving AI ROI

AI is reshaping the way organizations work, but the focus is shifting from adoption to impact.

Kristian McCann · 17 Jun 2026
How Poor Workspace Tech Design Is Quietly Undermining Employee Focus
Explainerrising

How Poor Workspace Tech Design Is Quietly Undermining Employee Focus

Poor workspace technology design quietly drains employee productivity. Here's what's causing the friction and how to fix it.

Sophie Wilson · 17 Jun 2026
What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads
News

What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads

Discover how negative maintenance and workplace ITSM automation improve productivity and enhance proactive service management for businesses.

Sean Nolan · 15 Jun 2026
Microsoft Teams Is Getting a Dedicated Meeting Recap App This Month. Here's What IT Teams Need to Do Before It Arrives.
News

Microsoft Teams Is Getting a Dedicated Meeting Recap App This Month. Here's What IT Teams Need to Do Before It Arrives.

Teams gets a dedicated Meeting Recap app this month alongside Video Recap and AI recap without transcript. Here's what IT teams need to review before it rolls out.

Marcus Law · 15 Jun 2026
InfoComm 2026: The UC Trends You’ll Be Chasing Next Year
Interview

InfoComm 2026: The UC Trends You’ll Be Chasing Next Year

AVIXA’s Jenn Heinold previews InfoComm 2026, covering AI, smart workplace hubs, UC interoperability, Microsoft, Cisco, and the future of work.

Marcus Law · 11 Jun 2026
Logitech's First Foldable Mouse Is Built for the Bag, Not the Desk
News

Logitech's First Foldable Mouse Is Built for the Bag, Not the Desk

Logitech has launched Mobi Fold, its first foldable mouse designed for hybrid workers, offering portability and multi-device support.

Christopher Carey · 10 Jun 2026
Can the Smart Meeting Room Finally Deliver on Meeting Equity? InfoComm 2026 Is Where That Question Gets Answered
News

Can the Smart Meeting Room Finally Deliver on Meeting Equity? InfoComm 2026 Is Where That Question Gets Answered

InfoComm 2026 puts meeting equity at the centre of its collaboration agenda. Here's what the industry is being asked to prove, and whether the technology can deliver it.

Marcus Law · 10 Jun 2026
Salesforce Summer '26: Slack Is Now the Default for Every New Customer. Here's What That Changes.
News

Salesforce Summer '26: Slack Is Now the Default for Every New Customer. Here's What That Changes.

Salesforce Summer '26 makes Slack the default for all new Enterprise and Unlimited orgs. Here's what that means for IT buyers already running Teams or Zoom.

Marcus Law · 10 Jun 2026
What Does a Smart Meeting Room Actually Cost to Run in 2026? Why Hardware Is the Easy Part
News

What Does a Smart Meeting Room Actually Cost to Run in 2026? Why Hardware Is the Easy Part

Platform licences, AI assistant add-ons, workflow tools: the software stack running above your meeting room hardware costs more than most IT budgets plan for. Here's what it actually adds up to.

Marcus Law · 9 Jun 2026
Why Do Employees Resist XR Workspaces Even When the Technology Works Perfectly?
Explainer

Why Do Employees Resist XR Workspaces Even When the Technology Works Perfectly?

Employees resist XR workspaces due to discomfort, cognitive load, and usability friction. Here’s how IT leaders design for adoption.

Alex Cole · 9 Jun 2026
UC Awards 2026 - Recognizing the Future of Work
News

UC Awards 2026 - Recognizing the Future of Work

UC Awards 2026 returns to recognize the platforms, leaders, and innovations shaping workplace technology, employee experience & modern work.

Rob Scott · 8 Jun 2026
Only 5% of Companies Are Closing the AI Productivity Gap. Asana Thinks It Knows Why.
News

Only 5% of Companies Are Closing the AI Productivity Gap. Asana Thinks It Knows Why.

Asana's new Agentic Work Management platform puts humans and AI agents on the same plan, with the same context, under unified governance.

Marcus Law · 8 Jun 2026
Microsoft Scout and the Agentic Upgrade Coming to Teams and M365
News

Microsoft Scout and the Agentic Upgrade Coming to Teams and M365

Microsoft unveiled Scout at Build 2026, an always-on AI agent for Teams, Outlook and M365 that acts autonomously, with Agent 365 and one-click Teams publishing also announced

Marcus Law · 3 Jun 2026
From Note-Taker to Co-Worker: How Infocomm 2026 Marks AI's Next Step in UC
News

From Note-Taker to Co-Worker: How Infocomm 2026 Marks AI's Next Step in UC

Ahead of Infocomm 2026, Microsoft, Cisco, and Zoom are reframing AI not as a meeting tool, but as a workflow participant. Here's what that shift means for enterprise IT.

Marcus Law · 2 Jun 2026
Why Is AI-Generated Content Taking Over the Workplace?
Explainer

Why Is AI-Generated Content Taking Over the Workplace?

AI was supposed to streamline workplace comms. Instead, it's flooding inboxes with content nobody reads and nobody trusts.

Thomas Walker · 1 Jun 2026
Asana Acquires StackAI for $75M to Power Cross-System AI Agent Workflows
News

Asana Acquires StackAI for $75M to Power Cross-System AI Agent Workflows

Asana has acquired no-code AI workflow platform StackAI for $75M, adding cross-system agent execution to its human-agent teams strategy

Marcus Law · 29 May 2026
Your Collaboration Culture Isn’t Transparent. It’s Making Accountability Impossible to Enforce
Explainer

Your Collaboration Culture Isn’t Transparent. It’s Making Accountability Impossible to Enforce

Your UC software and communication strategy might be causing more problems with collaboration accountability than you think.

Rebekah Carter · 26 May 2026
Is Your Workspace Tech Stack Creating More Friction Than Productivity Gains?
Explainer

Is Your Workspace Tech Stack Creating More Friction Than Productivity Gains?

Workspace technology should reduce effort. Learn how to spot friction, simplify your stack, and improve productivity fast.

Sophie Wilson · 26 May 2026
Microsoft Teams Admits Its Meeting Controls Are Broken. Here's How It's Fixing Them.
News

Microsoft Teams Admits Its Meeting Controls Are Broken. Here's How It's Fixing Them.

Microsoft Teams is redesigning its meeting controls and share panel from July 2026, with a centred toolbar, live previews, and two-step share confirmation.

Marcus Law · 26 May 2026
Zoom Reports $1.24bn Q1 Revenue as AI Companion Users Surge 184%
News

Zoom Reports $1.24bn Q1 Revenue as AI Companion Users Surge 184%

Zoom reports $1.24bn Q1 FY2027 revenue, up 5.5% YoY. AI Companion paid users jump 184% as enterprise and Contact Center growth accelerates.

Marcus Law · 26 May 2026
AI Not Optional: Fintech Lendi Brings Employee AI Agent Use Into Performance Reviews
News

AI Not Optional: Fintech Lendi Brings Employee AI Agent Use Into Performance Reviews

Australian fintech Lendi Group is making AI agent usage and orchestration part of employee performance reviews, signaling a broader shift toward AI-native workplaces

Kristian McCann · 26 May 2026
Is Your Immersive Workplace Strategy Creating Friction Instead of Reducing It?
Explainer

Is Your Immersive Workplace Strategy Creating Friction Instead of Reducing It?

Many immersive workplace programmes fail due to XR usability challenges. Learn how CIOs can cut friction and improve adoption.

Alex Cole · 26 May 2026
Monday.com Interview: How AI Agents Are Changing Sales
Interview

Monday.com Interview: How AI Agents Are Changing Sales

AI agents could cut sales admin and logging, helping monday.com shift sellers back to customers. Published on UC Today, with monday CRM and Gartner.

Marcus Law · 21 May 2026
Microsoft 365 Prices Rise on 1 July: What IT Teams Need to Do Before the Deadline
News

Microsoft 365 Prices Rise on 1 July: What IT Teams Need to Do Before the Deadline

Microsoft 365 prices rise on 1 July 2026. Here's what's changing, who gets hit hardest, and what IT teams should do before the deadline.

Marcus Law · 19 May 2026
Jabra Launches PanaCast U30 to Bring BYOD Video Into Small Rooms
Explainerrising

Jabra Launches PanaCast U30 to Bring BYOD Video Into Small Rooms

Jabra has launched the PanaCast U30, a USB video bar designed to simplify BYOD video collaboration in small meeting rooms.

Sophie Wilson · 18 May 2026
Googlebook Signals Google’s Big AI Laptop Bet for the Future of Work
News

Googlebook Signals Google’s Big AI Laptop Bet for the Future of Work

Googlebook is Google’s new Gemini-first laptop line, signalling a bigger push into AI-native enterprise devices.

Sophie Wilson · 14 May 2026
AI Project Management Tools Are Everywhere. The Productivity Gains Are Not.
News

AI Project Management Tools Are Everywhere. The Productivity Gains Are Not.

Every major project management vendor now ships AI agents. Deloitte's data shows most enterprises can't demonstrate ROI. Here's what IT buyers need to know.

Marcus Law · 14 May 2026
How Did Rakuten’s Shift to English Transform Its Workforce Culture?
News

How Did Rakuten’s Shift to English Transform Its Workforce Culture?

Rakuten’s English strategy is emerging as a future-of-work play, helping the company diversify talent and support workforce engagement.

Sophie Wilson · 12 May 2026
Why Are Employees Blaming “The System” When Your Devices Are the Real Problem?
Explainer

Why Are Employees Blaming “The System” When Your Devices Are the Real Problem?

Employees blame “the system,” but device performance is often the real cause. Learn how IT device management fixes workplace tech issues.

Sophie Wilson · 12 May 2026
The Rise of the Megamanager: How AI Is Rewriting Management Roles
News

The Rise of the Megamanager: How AI Is Rewriting Management Roles

AI is reshaping middle management as companies cut pure manager roles and create megamanagers. Why this shift matters for enterprise leaders.

Sophie Wilson · 11 May 2026
Why Does Every XR Pilot Look Impressive but Fail to Scale Across the Business?
Explainer

Why Does Every XR Pilot Look Impressive but Fail to Scale Across the Business?

Immersive collaboration won’t replace meetings – yet. Here’s when XR boosts outcomes, what you need to deploy it, and what to skip.

Alex Cole · 11 May 2026
One Day in 2030 — Part 10: The Day You Turn It Off
Feature

One Day in 2030 — Part 10: The Day You Turn It Off

Part 10 of One Day in 2030 explores the future of work when disconnecting from AI systems becomes the most difficult decision of all.

Rob Scott · 9 May 2026
InfoComm 2026: The Complete UC Today Attendee Guide
Guide

InfoComm 2026: The Complete UC Today Attendee Guide

Everything you need for InfoComm 2026: Keynotes from Microsoft and Cisco, priority sessions, show floor exhibitors, and what to watch for.

Marcus Law · 8 May 2026
Conversations At UCX Manchester: AI, Women In Tech, Inclusion And The Human Future Of Employee Engagement
Explainer

Conversations At UCX Manchester: AI, Women In Tech, Inclusion And The Human Future Of Employee Engagement

Employee engagement is changing as AI, hybrid work and DEI reshape leadership, inclusion and women’s progression in tech.

Sophie Wilson · 8 May 2026
Q-SYS + Microsoft: Why Your Teams Rooms Investment Is Only Half the Story
Sponsored · QSC

Q-SYS + Microsoft: Why Your Teams Rooms Investment Is Only Half the Story

Learn why Microsoft Teams Rooms is only half the story: Q-SYS unifies lobbies, huddle spaces and venues.

Marcus Law · 7 May 2026
Is Your ITSM AI Pilot Stuck? ServiceNow and Accenture's Forward Deployed Engineering Programme Can Scale It
News

Is Your ITSM AI Pilot Stuck? ServiceNow and Accenture's Forward Deployed Engineering Programme Can Scale It

ServiceNow and Accenture's new FDE programme targets the 95% of enterprise ITSM agentic AI pilots that never reach production

Marcus Law · 7 May 2026