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How Atlassian’s AMP Brings AI Agents Into Team Workflows

Atlassian has unveiled AMP to bring AI agents into everyday team workflows with shared context, visible ownership, and human oversight. Its Teamwork Graph, updated MCP server, and expanded OpenAI partnership aim to make AI work more connected, traceable, and secure.

Why AI Agents Need an Incident Plan, Not Just Guardrails

As AI agents move from generating answers to taking autonomous actions across enterprise systems, security teams face a new challenge: guardrails alone cannot prevent every failure, making the ability to detect, contain, investigate and recover from agent incidents increasingly critical

Oracle Turns AI Agents Loose on Talent Management Tasks

Oracle has launched new AI agents for talent management, aiming to automate skills tracking and workforce planning tasks.

Anthropic and OpenAI AI Agents Used Fake Identities in UK Cyber Tests

Anthropic and OpenAI AI agents used fake identities in UK cyber tests, raising fresh enterprise AI security and governance concerns.

LeapXpert Raises $180 Million to Build AI Agents Into Governed Enterprise Messaging

LeapXpert raises $180M from Riverwood Capital to put AI agents inside governed messaging. CEO Dima Gutzeit tells UC Today exclusively why.

Workday And Google Cloud Bring AI Agents Into HR Workflows With Gemini Enterprise Integration

Workday and Google Cloud expand partnership to put AI agents for HR and finance into Gemini Enterprise with built-in governance.

Monday.com Interview: How AI Agents Are Changing Sales

AI agents could cut sales admin and logging, helping monday.com shift sellers back to customers. Published on UC Today, with monday CRM and Gartner.

Employees Are Forming Relationships With AI Agents at Work. That Should Concern Enterprise Leaders

Employees are forming relationships with AI agents at work. Here’s why enterprise leaders need psychological safety.

New Sinch Data Reveals 74% of Enterprises Have Rolled Back AI Agents

New research from Sinch claims 74 percent of enterprises have rolled back live AI agents, with rollback rates highest among the most governance-mature organisations.

The Visibility Layer: How AI Agents Are Finally Solving the Manager's Blind Spot

72% of managers can't see their team's real workload in real time. AI agents are changing that by seeing what work is being done.

Salesforce: Enterprises Are Running Dozens of AI Agents, and Half of Them Are Invisible to Each Other

Salesforce's 2026 Connectivity Benchmark finds 89% of enterprises run AI agents, but only 54% have a governance framework in place.

8x8: Can Building AI Agents in Plain English Close the Gap Between Ambition and Reality?

8x8 AI Studio is now in early availability, letting any employee build and deploy AI agents in plain language without developers.

8,000 Staff. Custom AI Agents. Is Your Microsoft 365 Copilot Strategy This Far Along?

Manchester University NHS Foundation Trust is rolling out Microsoft 365 Copilot to 8,000 staff and building its own AI agents in-house.

monday.com Opens Its Platform to AI Agents: Here's What That Means for Project Teams

monday.com has built dedicated infrastructure for AI agents to sign up, access project data, and execute work alongside human teams

Solving Finance’s Speed-to-Lead Problem – How AI Agents Help Firms Respond Faster and Close More Deals

AI agents in UCaaS help financial services firms speed-to-lead, qualify mortgage and insurance prospects, and stay compliant.

OpenAI’s Sam Altman Warns of Rising Cyber Risks from AI Agents

OpenAI CEO Sam Altman has cautioned that increasingly autonomous AI agents could expose organizations to new cybersecurity risks as their capabilities rapidly advance.

Microsoft Ignite 2025: The Rise of AI Agents and Copilot in Security, Identity, and Data

Microsoft Ignite 2025 announcements on AI agents, Copilot updates and enterprise security solutions shaping IT operations and productivity.

Google Bets on AI Agents to Transform Enterprise Workflows

Google launches Gemini Enterprise, a no-code AI platform that lets IT teams deploy agents, automate workflows, and maintain security across the business.

WebexOne 2026: Why Cisco Is Putting AI Agents to Work

Snorre Kjesbu, SVP and GM of Cisco's Collaboration business, tells UC Today why agents entering the workforce ties together Cisco's WebexOne 2026 announcements across Webex, the contact centre and devices, and why he believes trust will decide who wins the agentic era

NVIDIA Wants to Put AI Agents to Work in the Physical World

NVIDIA has released an open source collection of physical AI agent tools and skills spanning robotics, autonomous vehicles and digital twins.

Security & Compliance | Securing the Enterprise in the Age of AI Agents

In this roundtable, a panel of experts discusses the speed at which agentic AI is rolling out and how companies can match that acceleration with adequate security

Salesforce Expands Agent Fabric as AI Agents Multiply

Salesforce expands Agent Fabric with a central control plane for AI agent discovery, orchestration, governance, and LLM cost control.

AI Agent Offboarding: You Switched AI Agents On, Can You Safely Turn Them Off Again?

Deploying an AI agent is simple enough; turning it off again is harder. How are you going to safely approach AI agent offboarding?

Claude MCP Apps: Why Enterprise AI Agents Need Governance

Claude adds interactive MCP apps for Slack and Canva. But enterprise AI agent governance is the real challenge: identity, permissions & audit trails.

Meta Muse: What Personal AI Agents Means for Productivity

Meta Muse moves AI beyond chat by taking action across browsers, email, and connected services. Its secure virtual-machine model aims to make personal automation safer, but early testing shows why reliability, access controls, and user trust will determine its value.

This Week in UC&C: AI Agents, Revenue Tools, New Defaults

RingCentral, Google and Microsoft all deepened their ties to the MCP ecosystem this week, Zoom's Common Room acquisition went live inside Revenue Accelerator, Google flipped a default setting in Meet, and Cisco expanded Webex Calling's AI features ahead of WebexOne

How Can Companies Build Trust in AI Agents Handling Core Operations?

In this UC Today interview, Andre Scott, AI Expert at CoraLogix, explores the growing challenges of trust in AI systems.

This Week: AI Spend, Private Data and Service Agents

Freshworks plans to extend Freshservice into software and AI-spend governance through its acquisition of Torii, while Lumen and Snowflake are targeting private connections between data and AI workloads. USU has also launched an IT service-management platform built around governed AI agents

monday.com Repositions as AI Work Platform, Putting Agents at the Centre of Project Execution

monday.com has rebuilt its platform around native AI agents that execute work autonomously. Here is what it means for project and task management buyers.

Workday Eyes AI Agent Issues With New Research Team

Workday is turning to research to address the technical challenges that could determine whether AI agents can scale reliably across the enterprise, with a new research team that is focused on areas including agent memory, multi-agent collaboration, governance, and trust

NVIDIA Brings AI Agents Into the 3D Workflow – But There's a Hardware Catch

NVIDIA formalised its Omniverse libraries under the Agent Toolkit at SIGGRAPH 2026. The tools are free and open source, but here's the catch.

Cisco's 90,000-Employee AI Agent Rollout Could Become Enterprise AI's Biggest Trust Test

Cisco is rolling out personal AI agents to all 90,000 employees, but after thousands of AI-linked layoffs, the bigger challenge may be earning workforce trust

Zscaler Unveils AI Agent Security Platform to Plug Governance Gap Amid Rapid Enterprise Adoption

Enterprises are deploying AI agents faster than they can govern them, and Zscaler's latest platform update is a direct response to that gap

Cisco overhauls its infrastructure stack as the agentic AI race heats up

Cisco launched Cloud Control at Cisco Live 2026, a unified platform for humans and AI agents to manage enterprise infrastructure together.

Enterprise Software Giants Are Changing the Rules on AI Agent Access

ServiceNow, SAP and Workday are changing how external AI agents access their platforms. Here's what IT leaders need to know about the costs.

Will AI Agents Break the Project Management Software Model?

As the SaaSPocalypse wipes $285 billion from SaaS valuations, we examine whether project management software vendors can survive.

Enterprise Connect 2026: Dialpad Targets the AI Execution Gap with New Agentic Platform Tools

Dialpad unveils new Agentic AI capabilities at Enterprise Connect 2026, helping enterprises move AI agents from pilot to production.

OpenAI Hires OpenClaw Creator: What UC Leaders Need to Know About the AI Agent Moment

OpenAI hired OpenClaw creator Peter Steinberger to build AI agents. Here's what it means for UC platforms, enterprise collaboration & governance.

AI Agents Are Moving Onto the Business Phone Number: Is UCaaS Becoming the Delivery Layer?

For much of the last decade, customer-facing automation in enterprise communications was defined by narrow, isolated touchpoints.

Slack Code Brings AI Coding Agents Into Team Channels

Slack has launched Code Channels, a workspace where AI coding agents from Anthropic, Cognition, GitHub and Vercel work alongside engineers. Diffs, live previews and planning documents now appear directly in shared channels, replacing isolated agent sessions hidden from the rest of the team

Is Your UC Platform AI-Ready? How Copilots, Agents, and Workflow Orchestration Really Work

Learn how AI copilots, agents, and workflow orchestration work in unified communications, with insight on integrations, governance and ROI.

AI Expiry Week: GPT-5.5 Exposes the AI Lifecycle Problem

AI agents are taking on more project work across Jira, Wrike, and Google, just as GPT-5.5 heads for retirement on October 14. It's a good reason to check who's running each recurring task, which model it depends on, and who signs off on changes. Finding out after a workflow stops won't be much fun.

The Context Graph Fight: Who Owns Your Agent’s Memory?

Project-management vendors have years of task histories and decisions sitting in their systems; now they’re giving that information to AI agents. Now vendors entering the context graph fight have to prove they're handling permissions, accountability, and portability properly.

This Week: Cisco's AI Workplace Push Meets New Devices

Cisco has brought AI agents, room devices and workplace data together at WebexOne, while Microsoft and HP have launched new systems designed for local AI. This week's updates show how workplace technology is becoming more capable, but also more complex for IT teams to manage.

Cyber in Review: Meddling Agents, Breaches and Critical Flaw

AI agents may be grabbing the headlines, but this week’s cyber developments show security teams still face familiar threats, from a critical Atlassian flaw and email compromises to rising business email compromise activity, highlighting the breadth of today’s security challenges

WebexOne 2026: Amit Barave on Claude, Agents & the New Webex

Amit Barave, VP and GM of Webex Suite and AI at Cisco, tells UC Today how the new Webex App puts long-running AI agents, including Claude Managed Agents, inside spaces, meetings and calls, and why governance will decide how far enterprises are willing to let them go

Automation This Week: Agentic AI Is Clocking In for Business

Meta’s Muse and Microsoft Copilot Autopilot signal a shift from chat-based AI to agents that can act across workplace tools. As automation takes on more tasks, businesses must balance productivity gains with clear accountability, controls and human oversight.

Why Salesforce’s $166M HiBob Bet Matters for Enterprise AI

Salesforce’s $166 million investment in HiBob points to a bigger enterprise AI question: as AI agents move into daily workflows, how well do business systems understand the employees, teams, reporting lines, permissions, skills, responsibilities, and organizational context behind the work?

Why Employers Want Your Slack DMs Where AI Can See Them

As UK regulators move to tighten oversight of workplace monitoring, a growing number of employers are pursuing the same outcome by different means, encouraging staff to default to public Slack channels so AI agents can learn from what used to be private conversation

Enterprise Connect 2026: RingCentral Unveils AIR Pro to Bring Voice Agents to Its CCaaS

RingCentral’s AIR Pro brings voice AI agents to CCaaS, with no-code Studio, multilingual support and healthcare templates.

Notion AI Project Management: Custom Agents and Productivity

Rakuten France runs more than 80 Notion Custom Agents to check its backlog overnight and route exceptions before stand-up. Notion says a million agents have now been built, though the accuracy data buyers need before granting write access still comes from Notion.

Cyber Round Up: AI Risks Get Real, Agents Take On More

This week’s cybersecurity developments show how quickly the technology is moving from experimentation into higher-risk applications, while organizations are also embedding AI deeper into security operations and adding stronger controls around autonomous actions

How FNBO Cut Financial Crime Review Time 50% with Agentic AI

A look inside one bank's rollout of agentic AI for sanctions and due diligence reviews reveals a bigger shift already underway: financial institutions are being forced to adopt autonomous systems faster than their governance models were built to handle

OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security

The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.

AI Is No Longer Just Assisting Agents – It's Replacing Jobs

Uber’s latest support-team cuts add to evidence that AI is replacing routine customer-service work, with wider implications.

Zoom Launches ZoomMate – an AI Agent That Finishes the Work Your Meetings Start

Zoom launches ZoomMate, an agentic AI tool that connects meeting conversations to enterprise workflows across Salesforce, Jira, and Slack.

AI Not Optional: Fintech Lendi Brings Employee AI Agent Use Into Performance Reviews

Australian fintech Lendi Group is making AI agent usage and orchestration part of employee performance reviews, signaling a broader shift toward AI-native workplaces

Google Brings Agentic AI Browsing to Android – What IT Leaders Need to Know

Google is rolling out Gemini in Chrome for Android from late June, bringing AI-powered auto browse and agentic browsing to mobile devices.

Meet Remy: Google's Answer to the AI Agent Race

Google is internally testing an AI agent codenamed "Remy" inside Gemini. Here's what we know about the project — and what it means for AI

Ivanti's Latest Release Puts Agentic AI ITSM Into Commercial Deployment

Ivanti's 2026 Neurons release introduces an IT service desk AI agent for autonomous resolution. Here's what it means for ITSM teams.