Dreamforce 2026
Salesforce's annual flagship in San Francisco; the agentic AI roadmap, pricing, and CRM platform strategy set the enterprise agenda for 2027.

The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.
Christopher Carey · 5 Aug 2026
Zoom is bringing its AI receptionist to any phone system, helping businesses answer calls, book appointments and route customers faster.
Christopher Carey · 3 Aug 2026
Uber’s latest support-team cuts add to evidence that AI is replacing routine customer-service work, with wider implications.
Christopher Carey · 31 Jul 2026
Meta Q2 results saw shares fall as investors questioned whether its vast AI infrastructure spending can deliver new revenue.
Christopher Carey · 30 Jul 2026
Bolt brings ride-hailing to ChatGPT. What the AI integration means for travel automation, service discovery and enterprise productivity.
Alex Cole · 29 Jul 2026
Meta AI is adding recurring task automation, calendar-based daily briefings and multi-step planning, with WhatsApp expansion planned.
Christopher Carey · 27 Jul 2026
Volkswagen is using AI to accelerate vehicle engineering. Can GenAI cut development time without compromising safety, quality or control?
Alex Cole · 27 Jul 2026
AI collaboration is moving beyond meeting notes. Daniel Burrus explains how agentic AI can coordinate work, and why human oversight matters.
Christopher Carey · 27 Jul 2026
Microsoft and Mistral bring sovereign AI options to Copilot Studio, giving regulated enterprises more control over AI agents and data.
Alex Cole · 23 Jul 2026
OpenAI’s rogue AI agents show why enterprise AI security now needs least privilege, sandboxing and human approval, with Hugging Face targ
Alex Cole · 22 Jul 2026
Philip Huthwaite, CEO at 5app, explores how AI is reshaping leadership development – from measuring soft skills to who's responsible when technology shapes how leaders grow
Christopher Carey · 22 Jul 2026
Deploying Microsoft 365 Copilot in Teams? Learn the governance, data and adoption steps that turn AI features into collaboration value.
Alex Cole · 22 Jul 2026
Starbucks' AI software push signals a new phase in the enterprise AI build vs buy debate and raises pressure on app vendors.
Sophie Wilson · 21 Jul 2026
ASML shares are up 60% in 2026 as AI chip demand soars. Here's what a potential trillion-dollar valuation means for AI infrastructure.
Alex Cole · 20 Jul 2026
Moonshot AI's Kimi K3 is the world's largest open-source AI model. Here's what it means for enterprise AI strategy.
Alex Cole · 20 Jul 2026
Mozilla's State of Open Source AI 2026 report finds open models now match proprietary rivals on most tasks.
Christopher Carey · 20 Jul 2026
OpenAI's first hardware device is a screenless AI speaker. Here's what the enterprise data and UC implications actually mean for IT leaders.
Alex Cole · 16 Jul 2026
A new study finds just 7% of senior leaders have established ROI from AI. QuantSpark's Adam Hadley explains what businesses are getting wrong
Christopher Carey · 16 Jul 2026
The Work AI Index UK 2026 finds workers save 12 hours a week with AI – but lose 6.3 back to bot sitting. Here's how to fix it.
Christopher Carey · 14 Jul 2026
OpenAI has launched ChatGPT Work, an autonomous AI agent powered by GPT-5.6. We examine what it means for enterprise adoption.
Christopher Carey · 13 Jul 2026
Every organisation has an AI strategy. Far fewer have results to show for it. The barrier isn't the technology – it's everything underneath it
Christopher Carey · 9 Jul 2026
The NHS AI rollout has produced real-world automation benchmarks every enterprise leader should know. Here's what the numbers actually mean.
Alex Cole · 9 Jul 2026
Marc Benioff co-chairs the new AI for Good Global Commission – but with the US, China and EU absent, can it deliver anything real?
Christopher Carey · 6 Jul 2026
KPMG's Q2 2026 Global AI Pulse survey finds that enterprises scaling AI without cost visibility are missing out on ROI
Christopher Carey · 2 Jul 2026
Tech prices are rising. Learn why AI chip demand is driving up costs and what IT leaders should do to protect their procurement budgets.
Alex Cole · 2 Jul 2026
At Gamma's GX 2026, enterprise IT leaders from across every major sector gathered with one thing in common: an AI strategy that wasn't moving fast enough. Here's what the day revealed
Christopher Carey · 2 Jul 2026
Google has launched Gemini Spark on macOS with AI file management, real-time tracking, and third-party integrations.
Christopher Carey · 1 Jul 2026
John Durcan, Chief Technologist at IDA Ireland, shares why Europe's regulatory environment is an enterprise AI advantage.
Christopher Carey · 1 Jul 2026
Tool sprawl is draining employee focus. Learn how to reduce cognitive load and build a productivity stack that actually simplifies work.
Alex Cole · 1 Jul 2026
New Cisco research of 2,500 CEOs finds 91% are more optimistic about AI than a year ago – but 65% now fear they're underinvesting
Christopher Carey · 29 Jun 2026
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
Why it matters: UC Today says activity metrics hide real performance, so enterprise buyers should measure output, not messages, meetings or hours logged.
Alex Cole · 18 Jun 2026
Microsoft's Brad Smith thought leadership piece raises a question the tech industry keeps avoiding: who is actually responsible?
Christopher Carey · 12 Jun 2026
Even fully automated tasks stall when decisions stay manual. Learn how to cut approval bottlenecks and speed up enterprise workflows.
Alex Cole · 11 Jun 2026
Why it matters: CallTower’s eSIM for Microsoft Teams Mobile and Webex Go adds network-level spam blocking and secure native dialling, published on UC Today.
Kristian McCann · 10 Jun 2026
Cisco launched Cloud Control at Cisco Live 2026, a unified platform for humans and AI agents to manage enterprise infrastructure together.
Christopher Carey · 5 Jun 2026
Many automation programmes speed up workflows that should not exist. Learn how to eliminate work first and unlock real ROI.
Alex Cole · 3 Jun 2026
New IDC research commissioned by Expereo reveals UK businesses are investing heavily in AI while network infrastructure lags behind
Christopher Carey · 2 Jun 2026
Apple’s iOS 27 Siri overhaul could turn iPhones into enterprise AI endpoints, reshaping collaboration workflows and mobile governance.
Alex Cole · 2 Jun 2026
Russell Tilsed, VP of International Sales at RingCentral, explains why UK businesses trail the US on AI deployment and how to close the gap.
Christopher Carey · 2 Jun 2026
Zoom launches ZoomMate, an agentic AI tool that connects meeting conversations to enterprise workflows across Salesforce, Jira, and Slack.
Christopher Carey · 1 Jun 2026
You think your automation strategy should be paying off. The reason it isn't could be the automation exceptions you've overlooked.
Rebekah Carter · 1 Jun 2026
NVIDIA has released an open source collection of physical AI agent tools and skills spanning robotics, autonomous vehicles and digital twins.
Christopher Carey · 1 Jun 2026
Meta launches Instagram, Facebook and WhatsApp subscriptions, reshaping how communication, identity and AI capacity get priced.
Alex Cole · 29 May 2026
ClickUp has laid off 22% of its workforce as part of restructuring, but also promised remaining staff up to $1 million for top performers.
Christopher Carey · 29 May 2026
Slack has launched a Generate AI Response step in Workflow Builder, letting teams summarise, translate and draft automatically.
Christopher Carey · 27 May 2026
Many productivity strategies add tools and alerts, raising cognitive load. Learn how to design for focus and cognitive efficiency.
Alex Cole · 27 May 2026
Poor audio is undermining AI meeting summaries and transcription. Published on UC Today, Jabra says headsets, ANC and clean capture matter.
Christopher Carey · 21 May 2026
Standard Chartered plans major AI-driven job cuts. Here is what it means for entry level jobs, workflow design, and enterprise productivity.
Alex Cole · 20 May 2026
Workflow automation redesign is the step most enterprises skip. They identify a manual process, build an automation layer, and declare success when cycle…
Alex Cole · 20 May 2026
Anthropic has acquired SDK and MCP server startup Stainless for $300M. Here's what the deal means for enterprise AI agent connectivity.
Marcus Law · 19 May 2026
AI will not replace you, but it will raise the productivity baseline. Learn how to master AI without losing critical thinking.
Alex Cole · 19 May 2026
New research from Sinch claims 74 percent of enterprises have rolled back live AI agents, with rollback rates highest among the most governance-mature organisations.
Christopher Carey · 15 May 2026
As collaboration stacks become the norm, UC observability is the neutral layer IT teams need to close the visibility gap.
Christopher Carey · 14 May 2026Salesforce's annual flagship in San Francisco; the agentic AI roadmap, pricing, and CRM platform strategy set the enterprise agenda for 2027.
HubSpot's annual marketing and sales conference; go-to-market platform updates and AI feature announcements for the SMB end of the market.
A one-day gathering for senior HR leaders near Stansted, covering workforce strategy, employee experience, and people analytics.