User Experience
Microsoft Reveals Dates for Major Annual Events
Microsoft has announced the dates for its major 2024 events, including Microsoft Ignite, Build and AI Tour.
Kieran Devlin · 29 Feb 2024
Zoom AI Companion Launches Automatic Language Detection
Zoom has announced that its AI Companion productivity assistant now automatically detects supported languages when producing meeting summaries.
Kieran Devlin · 28 Feb 2024
University of Greenwich's Digital Learning Transformed By AV Leaders
The University of Greenwich has strategically partnered with Sennheiser and AVer to elevate its hybrid learning experience.
Kieran Devlin · 27 Feb 2024
X Expands Audio and Video Calls to All Users
Why it matters: X has opened audio and video calls to all users on iOS and Android, boosting its DM-based “everything app” pitch against Teams and Zoom. Publish
Kieran Devlin · 26 Feb 2024
Big UC News From Google, RingCentral, Microsoft, Vonage and AWS
Google Gemini, RingCentral, Microsoft, Vonage and AWS updates could reshape UC and automation. Published on UC Today.
Kieran Devlin · 23 Feb 2024
GoTo Launches GoPilot AI Assistant for Resolve Platform
GoTo is launching GoPilot, an AI assistant for its Resolve platform, to enhance and simplify IT management.
Kieran Devlin · 23 Feb 2024
Microsoft's Power Automate Update Could Turbocharge Copilot
Microsoft’s Power Automate plugin in Copilot in Windows adds Excel, PDF and file automation, boosting Copilot for Microsoft 365 users. Published on UC Today.
Kieran Devlin · 22 Feb 2024
Google Unveils Gemini Business and Enterprise AIs for Workspace
Google’s Gemini Business and Enterprise bring Ultra to Workspace, giving buyers AI writing, Sheets, Slides and secure enterprise chat. Published on UC Today.
Kieran Devlin · 22 Feb 2024
Sennheiser, Q-SYS Certified to Bring Advanced Meetings to Cisco Devices
Why it matters: Sennheiser, Q-SYS and Cisco Collaboration Devices now offer certified AV&C for meeting rooms, lecture halls and video bars. Published on UC Toda
Kieran Devlin · 20 Feb 2024
Vonage, AWS Partner on Comms APIs to Foster Innovation
Vonage and AWS have partnered on communications and networking Application Programming Interfaces (APIs) to foster innovation.
Kieran Devlin · 19 Feb 2024
Big UC News From Cisco, Slack, Microsoft and OpenAI
Cisco Confirms Staff Layoffs as Collaboration Sales Grow Again Cisco confirmed that five percent of its workforce would be laid off in its most recent…
Kieran Devlin · 16 Feb 2024
7 Reasons to Invest in the Future of Voice in 2024
BT’s PSTN switch-off makes cloud telephony vital. Published on UC Today, see why voice, Microsoft Teams, CPaaS and voice AI cut costs.
Rebekah Carter · 16 Feb 2024
How to Compare Cloud Voice Tech in 2024
Cloud voice is now essential as BT PSTN switch-off nears. Published on UC Today, compare security, Teams integration, scalability and AI in 2024.
Rebekah Carter · 16 Feb 2024
Microsoft to Merge All Teams Versions Into One App
Microsoft plans to update Teams on Windows and Mac to support every version of a Teams account within one desktop app.
Kieran Devlin · 16 Feb 2024
Slack AI is Now Generally Available To Boost Productivity
Slack AI is now generally available, giving Enterprise users AI search, channel recaps and thread summaries in Slack. Published on UC Today.
Kieran Devlin · 14 Feb 2024
ChatGPT Will Soon Remember Who You Are
OpenAI’s ChatGPT Memory could cut repeat prompts and improve work output for Team and Enterprise users. Published on UC Today.
Kieran Devlin · 14 Feb 2024
Microsoft Unveils the New Copilot in Teams Experience
Why it matters: Microsoft has improved Copilot in Teams for Microsoft 365 subscribers with smarter prompts, chat history and a better UI. Published on UC Today.
Kieran Devlin · 13 Feb 2024
Microsoft Launches Teams HR App for Annual Leave Requests
Microsoft’s Teams Human Resources app streamlines annual leave requests in Dynamics 365 Human Resources for managers and employees.
Kieran Devlin · 12 Feb 2024
Microsoft to Enable Teams Chat in New Outlook App
Microsoft is introducing a new feature that will allow Teams chat in the new Outlook for Windows app.
Kieran Devlin · 12 Feb 2024
Microsoft to Shutter Windows 11 Mail and Calendar Apps
Microsoft is set to shutter the Windows 11 Mail and Calendar apps by the end of 2024.
Kieran Devlin · 8 Feb 2024
Five Key Takeaways From ISE 2024
ISE 2024 showed why buyers need simpler UC, Owl Labs, Shure and Microsoft AI for hybrid meetings, AV and rooms.
Kieran Devlin · 7 Feb 2024
Evolve IP Announces New CEO
Evolve IP has appointed Jeff Coursen as its new Chief Executive Officer . Coursen will oversee a "new phase of leadership" for the remote solutions…
Kieran Devlin · 7 Feb 2024
Rumours of Windows 12 Release Escalate After Qualcomm Hint
Qualcomm’s Windows 12 hint could speed Microsoft AI PCs, Snapdragon X Elite and Windows 11 24H2 planning for buyers.
Kieran Devlin · 6 Feb 2024
Cisco Webex Apple Vision Pro App is Now Available
Why it matters: Cisco Webex is now on Apple Vision Pro, bringing immersive meetings to visionOS with Personas, Spatial Audio, AI noise removal and more. Publish
Kieran Devlin · 6 Feb 2024
Cisco Announces Swathe of AI Assistant Features Now Available
Cisco has announced that a swathe of AI Assistant features are now generally available for Webex Suite and Contact Center customers.
Kieran Devlin · 6 Feb 2024
Google's Bard AI To Be Rebranded as Google Gemini
Google’s Bard is set to become Gemini, simplifying Google AI and signalling new Gemini Pro, Android, Gmail and Workspace changes. Published on UC Today.
Kieran Devlin · 5 Feb 2024
How to Compare Team Collaboration Tools: The Complete Guide
Compare team collaboration tools and choose the right mix of Microsoft Teams, Zoom, Slack, Google Workspace and Asana for hybrid work.
Rebekah Carter · 2 Feb 2024
Microsoft Teams Rooms on Windows to Receive 4K Display Support
Why it matters: Microsoft Teams Rooms on Windows gets native 4K display support and the new Teams client, improving room experience for Teams and Surface device
Kieran Devlin · 1 Feb 2024
Microsoft Teams and 365 Apps Coming To Apple Vision Pro
Microsoft Teams and 365 apps come to Apple Vision Pro, bringing Personas, Copilot, Word, Excel, PowerPoint and Outlook.
Kieran Devlin · 1 Feb 2024
ISE 2024: Why Modular Design Matters
Why modular design matters in 2024: Avocor’s new X display, usability and all-in-one device features from ISE 2024. Published on UC Today.
Kieran Devlin · 30 Jan 2024
Microsoft Mesh for Teams Now Generally Available
Microsoft Mesh for Teams is generally available, bringing XR meetings, Meta Quest VR, 3D immersive spaces and no-code events to hybrid work. Published on UC Tod
Kieran Devlin · 25 Jan 2024
Microsoft Enhances Collaborative Notes for Teams Meeting Participants
Microsoft is enhancing its collaborative notes capabilities for Teams to boost productivity before, during and after calls.
Kieran Devlin · 23 Jan 2024
Five Key Cybersecurity Challenges Facing UC in 2024 and Beyond
Why UC buyers should care: deepfakes, ransomware, AI threats and quantum computing are reshaping UC and collaboration security in 2024. Published on UC Today.
Kieran Devlin · 23 Jan 2024
Maximizing Hybrid Collaboration in Conferencing with Shure MXA902 Integrated Conferencing Ceiling Array
Shure MXA902 boosts hybrid collaboration with Teams, Zoom Rooms and Google Meet certification for small meeting rooms.
George Malim · 23 Jan 2024
Cisco, OECD Launch Research Initiative on Digital Well-being
Cisco and OECD launch research on digital well-being, showing how AI and digital transformation affect work, security and inclusion. Published on UC Today.
Kieran Devlin · 22 Jan 2024
Elevate Customer Support with CPaaS Integration - UC Trends 2024
CPaaS can lift customer support with RingCentral, instant messaging, voice and video. Published on UC Today, see UC Trends 2024.
David Dungay · 22 Jan 2024
Big UC Update: VOSS Solutions
See what changed for UC buyers: VOSS shares 2023 highlights and 2024 roadmap for product features, benefits and updates, as discussed on UC Today.
Kieran Devlin · 22 Jan 2024
Your Guide to Comparing Innovative Collaboration Tools
Why it matters: the right collaboration tools can improve productivity, engagement and retention. Published on UC Today, compare Microsoft Copilot, Zoom, Google
Rebekah Carter · 19 Jan 2024
Big UC News from Microsoft, Slack, Salesforce, Poly and Project Audio Visual
Microsoft Opens Up Copilot 365 To Businesses of Any Size Microsoft has removed the seat minimum for Copilot for Microsoft 365, opening up its…
Kieran Devlin · 19 Jan 2024
Jabra Releases Updates to Elite 8 Active and Elite 10
Jabra’s Elite 8 Active and Elite 10 get ANC, HearThrough and call-clarity updates, showing why UC buyers should track Sound+ app over-the-air upgrades. Publishe
James Stephen · 17 Jan 2024
UC Round Table: Next-Gen Collaboration
Why next-gen collaboration matters: Zoom, 8x8, Vonage and Black Box on AI, AR, unified UC, CRM integration and security. Published on UC Today.
Kieran Devlin · 16 Jan 2024
Poly Google Meet Devices Now Work With Zoom and Webex
Poly Studio X30, X50, X52 and X70 now join Zoom and Cisco Webex on Google Meet hardware, boosting interoperability.
Kieran Devlin · 15 Jan 2024
Big UC News from Microsoft, RingCentral and OpenAI
Microsoft Teams Lands on Android Auto Soon, While Microsoft and OneMeta Partner on Teams Translation Service Microsoft Teams is coming to Android Auto in…
Kieran Devlin · 12 Jan 2024
Microsoft, OneMeta Partner on Teams Translation Service
Microsoft and OneMeta bring Verbum AI translation and transcription to Teams, enabling 140-language meetings via Azure Marketplace.
Kieran Devlin · 10 Jan 2024
How Voice Wholesalers Can Wow Their Enterprise Customers
Why voice wholesalers need automation now: Cataleya’s CEO Andreas Hipp on serving enterprise customers, resellers and channel partners. Published on UC Today.
Kieran Devlin · 10 Jan 2024
Enhancing User Experience: A Deep Dive into UC Performance Management
Digital transformation has become a strategic imperative for virtually every business in recent years.
Rebekah Carter · 10 Jan 2024
Nuwave Empowers Partners with Cloud Connect for Webex Calling
Watch on YouTube Nuwave and Webex by Cisco have announced a strategic partnership to simplify the certification and onboarding process for Webex Calling…
Rob Scott · 8 Jan 2024
Big UC News from Microsoft, OpenAI and WhatsApp
Microsoft’s Copilot updates, OpenAI funding talks and WhatsApp for Windows device controls show what changes for Teams and AI buyers.
Kieran Devlin · 5 Jan 2024
WhatsApp for Windows Spotlights More Enterprise-Friendly Features
WhatsApp for Windows Beta lets users pick speakers, mic and camera in-app, strengthening Meta's enterprise-friendly messaging and calling tools. Published on UC
Kieran Devlin · 5 Jan 2024
Microsoft to Release Windows Keyboards with Copilot Key
Microsoft is releasing Windows keyboards that will include a key for Copilot — representing the first major change to its keyboard design in 30 years.
Kieran Devlin · 4 Jan 2024
Microsoft Launches Easy Message Forwarding in Teams
Microsoft Teams now lets users forward messages with one right click, adding context for 1:1 and group chats.
Kieran Devlin · 4 Jan 2024
Optimising Microsoft Teams Rooms for the Flexible Workspace: A Seamless Integration of Software and Hardware
Flexible work needs Microsoft Teams Rooms that boost adoption and ROI. DTEN all-in-one hardware, wireless sharing and central management help.
Linoy Doron · 2 Jan 2024
What is Teams 2.0? The Guide to Microsoft Teams 2.0
Why Teams 2.0 matters: Microsoft has rebuilt Teams on WebView2 for faster performance, lower memory use and Copilot AI. Published on UC Today.
Rebekah Carter · 29 Dec 2023
Leaders More AI-Positive Than Employees, Zoom Research Says
Zoom research says leaders are far more AI-positive than employees, highlighting training needs, adoption gaps and workplace concerns.
Kieran Devlin · 28 Dec 2023
Big UC News from Microsoft, Logitech, Sennheiser and Crestron
Why it matters: Microsoft OneDrive for Teams, Teams group tagging, Logitech Sight certification and Sennheiser TeamConnect with Crestron Automate VX update coll
Kieran Devlin · 22 Dec 2023
Sennheiser TeamConnect Mic Certified for Crestron Automate VX
Sennheiser TeamConnect Ceiling Medium now works with Crestron Automate VX, improving audio, multi-camera switching and inclusivity.
Kieran Devlin · 18 Dec 2023
Microsoft Launches OneDrive for Teams App
Why it matters: Microsoft is replacing Teams Files with OneDrive for Teams in the new Teams client, adding unified file views, SharePoint and Copilot.
Kieran Devlin · 18 Dec 2023
Big UC News from RingCentral, Microsoft, OpenAI and NEC
RingCentral’s CEO return, Microsoft/OpenAI CMA probe, NEC’s UNIVERGE BLUE AI Assistant and the EU AI Act reshape UC. Published on UC Today.
Kieran Devlin · 15 Dec 2023
Survey Says: What is Zoom Surveys? The Complete Guide
Zoom Surveys lets Zoom Contact Center and Zoom One users create branded polls and surveys in-meeting or via link.
Rebekah Carter · 15 Dec 2023
WhatsApp Adds Another Enterprise Feature in Message Pinning
WhatsApp’s message pinning could aid business chats, with Meta adding 30-day pins for text, voice notes, polls and video as it grows more enterprise-friendly. P
Kieran Devlin · 13 Dec 2023