Geopolitical Tensions Are Reshaping European Tech Decisions, Study Finds
European businesses are increasingly factoring geopolitical tensions into technology decisions, with many now viewing the loss of access to US technology providers as a risk on par with cyberattacks and ransomware
Kristian McCann · 6 Aug 2026
Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
Cisco, Microsoft, RingCentral and Zoom retain Leader status in Gartner's 2026 UCaaS Magic Quadrant, as the vendor field narrows to nine
Marcus Law · 4 Aug 2026
Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event
Your Dreamforce 2026 guide: dates, location, confirmed speakers, themes, registration, agenda planning, and questions for Salesforce experts.
Sean Nolan · 4 Aug 2026
ASC Expands Webex Calling Compliance Recording Across the Americas
ASC Technologies has expanded its Webex Calling compliance recording and AI analytics solution across the Americas. Here's why that matters.
Sean Nolan · 28 Jul 2026
Cisco Webex vs 8x8: The Enterprise Platform Fight Behind UC and CX
Cisco Webex vs 8x8, which platform should you be choosing if you want a unified ecosystem for unified communications and contact center tools.
Rebekah Carter · 24 Jul 2026
Microsoft and Mistral Are Bringing Sovereign AI to Copilot Studio
Microsoft and Mistral bring sovereign AI options to Copilot Studio, giving regulated enterprises more control over AI agents and data.
Alex Cole · 23 Jul 2026
Zoho Workplace and WorkDrive 6.0: Zoho is Building the AI Work Layer for Regulated Industries
Zoho Workplace and WorkDrive could be giving regulated industries the work layer they need for safer AI and human work.
Rebekah Carter · 22 Jul 2026
Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
Will Morey on Gamma’s channel-first AI, data sovereignty, PSTN switch-off and UC for SMEs.
Christopher Carey · 15 Jul 2026
Salesforce CEO Co-Chairs Global AI Commission: "Trust Is the Foundation"
Marc Benioff co-chairs the new AI for Good Global Commission – but with the US, China and EU absent, can it deliver anything real?
Christopher Carey · 6 Jul 2026
Enterprise AI in Europe: IDA Ireland on Regulation, Talent & What's Driving Global Investment
John Durcan, Chief Technologist at IDA Ireland, shares why Europe's regulatory environment is an enterprise AI advantage.
Christopher Carey · 1 Jul 2026
Anthropic in the EU? Austrian Minister Asks Commission to Explore Company Move
Austria has urged the European Commission to explore establishing Anthropic within the EU after new US restrictions cut off foreign access to the company's most advanced AI models
Kristian McCann · 30 Jun 2026
Cisco TMS Sunset: Why the Obvious Next Step Isn’t Always "the Cloud"
As Cisco prepares to retire TMS, enterprises face a pivotal decision about how to manage video infrastructure—balancing cloud innovation with security, control, and operational continuity
Kristian McCann · 29 Jun 2026
Microsoft Teams Is Getting a Dedicated Meeting Recap App This Month. Here's What IT Teams Need to Do Before It Arrives.
Teams gets a dedicated Meeting Recap app this month alongside Video Recap and AI recap without transcript. Here's what IT teams need to review before it rolls out.
Marcus Law · 15 Jun 2026
When Every Second Counts: Embedding Communications into Frontline Workflows
Frontline comms must be embedded in workflows to speed alarm-to-action. Published on UC Today, Mitel, AI summarisation, voice, edge and hybrid help healthcare,
Christopher Carey · 11 Jun 2026
Conflict and the Cloud: Why Geopolitics Is Forcing a Communications Resilience Rethink
As geopolitical instability begins to impact physical cloud infrastructure, enterprises are being forced to rethink long-held assumptions about business continuity, resilience, and the risks of relying too heavily on centralized hyperscale platforms for critical communications services
Kristian McCann · 9 Jun 2026
Why Frontline-First Communications Are Becoming Operational Infrastructure
Frontline communications are now operational infrastructure. Published on UC Today, Mitel says voice, AI, GDPR and SOC 2 matter for frontline work.
Christopher Carey · 4 Jun 2026
Meta Launches AI Business Agent Inside WhatsApp to Take on Enterprise Rivals
Meta has launched its AI Business Agent globally inside WhatsApp. Here's what it does, how it works, and what IT leaders need to consider.
Christopher Carey · 4 Jun 2026
Zoom Launches ZoomMate – an AI Agent That Finishes the Work Your Meetings Start
Zoom launches ZoomMate, an agentic AI tool that connects meeting conversations to enterprise workflows across Salesforce, Jira, and Slack.
Christopher Carey · 1 Jun 2026
Microsoft's new Surface devices put AI on the device, not the cloud
Microsoft has launched new Intel Core Ultra Series 3-powered Surface Pro and Laptop for Business devices, targeting enterprise AI security
Christopher Carey · 26 May 2026
What If Every New Collaboration Platform You Adopt Breaks Your Voice Infrastructure All Over Again?
BT UC Edge gives multinationals a single vendor-agnostic voice layer across every UC platform they run, without rebuilding infrastructure each time
Marcus Law · 13 May 2026
What Is OpenAI Trusted Access for Cyber? Europe Prepares for Tighter Enterprise AI Governance
OpenAI is expanding Trusted Access for Cyber across Europe, giving verified organisations access to GPT-5.5-Cyber.
Alex Cole · 12 May 2026
Twilio Unveils Next-Gen Platform Targeting the "Agentic Era" of Customer Engagement
Twilio has announced four new platform capabilities at SIGNAL 2026 – Conversation Memory, Orchestrator, Intelligence, and Agent Connect
Christopher Carey · 7 May 2026
AI Risk Mitigation Due Diligence: The IT and CX Leader Checklist
The business tech space is currently awash with breathless promises around AI's possibilities.
Kieran Devlin · 5 May 2026
BT Launches 'First Full Suite of Sovereign' Voice, AI and Cloud Solutions in UK: Key Takeaways
BT UK launches the first full sovereign cloud, AI, voice, and connectivity portfolio. Here's what enterprise and UC buyers need to know.
Kieran Devlin · 28 Apr 2026
DeepSeek V4 is Here. What Does it Mean for Enterprise Productivity?
DeepSeek V4 launched on 24 April 2026 with a 1 million-token context window, MIT licence, and API pricing far below OpenAI and Anthropic.
Marcus Law · 27 Apr 2026
Cisco Expands Sovereign Infrastructure Push Across EMEA
Cisco expands its Sovereign Critical Infrastructure portfolio across EMEA, helping organisations gain greater control over data and security.
Christopher Carey · 24 Apr 2026
Should Enterprises Standardize or Diversify Collaboration Platforms?
Should you standardize or diversify enterprise collaboration platforms? Here's how you figure it out without getting confused.
Rebekah Carter · 23 Apr 2026
Salesforce Expands Agent Fabric as AI Agents Multiply
Salesforce expands Agent Fabric with a central control plane for AI agent discovery, orchestration, governance, and LLM cost control.
Sophie Wilson · 22 Apr 2026
Apple’s CEO Succession: What John Ternus Means for the Future of Enterprise IT and Edge AI
What does John Ternus becoming Apple CEO mean for enterprise IT? Here's how his engineering focus will shape communications, edge AI and XR.
Kieran Devlin · 21 Apr 2026
AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery
Join UC Today host Kieran Devlin as he sits down with William Rubio, Chief Revenue Officer at CallTower , and Elka Popova, Vice President and Senior…
Kieran Devlin · 20 Apr 2026
Big UC Update: Smarsh's Simon Peters on CallCabinet Acquisition and Strengths of Unified Compliance
Smarsh’s CallCabinet acquisition boosts unified voice capture, AI governance and compliance across Microsoft Teams, Zoom, Cisco and RingC
Kristian McCann · 16 Apr 2026
Are XR Workspaces Creating Risks Your Security Can’t Handle?
XR security is now an enterprise priority. Learn how to manage biometric and spatial data risks, secure XR devices with MDM, evaluate vendors, and build governance that scales immersive work safely.
Alex Cole · 16 Apr 2026
The Cloud Advantage: Scaling Compliance for the AI Era
The race for AI has moved beyond software development into heavy infrastructure.
Kieran Devlin · 16 Apr 2026
OpenAI’s London Office Signals More Than Growth: What It Means for UC and AI Productivity Leaders
OpenAI London office signals bigger UK AI ambition and new implications for UC, compliance, productivity, and enterprise deployment.
Alex Cole · 14 Apr 2026
Zscaler Sounds Alarm on Security Threats as Enterprise AI Usage Surges
Zscaler highlights that organizations are using thousands of AI apps - exposing new security risks that can't be ignored.
Sean Nolan · 13 Apr 2026
Is Your Cloud Communications Stack Breaking Compliance Laws?
Avoid hidden enterprise communications regulation risks. Learn GDPR communications compliance basics and secure your communications fast.
Sean Nolan · 9 Apr 2026
The Data Sovereignty Surge: What Are Customers Now Asking Vendors For?
Mark Duff of Mitel explains how data sovereignty is reshaping enterprise UC, driving hybrid strategies and changing risk strategy.
Kristian McCann · 8 Apr 2026
Still Treating UCaaS and CCaaS Separately? Why That Decision Is Costing You in 2026
2026 is the official year of UCaaS CCaaS convergence. If you're still dealing with disconnected tools, you're already falling behind.
Rebekah Carter · 1 Apr 2026
What Do the Best AI Productivity Reports Reveal in 2026? The Data on Team Productivity, ROI and Enterprise Adoption
AI productivity research, ROI benchmarks, and workplace AI adoption data shaping enterprise collaboration and digital workplace strategy.
Alex Cole · 30 Mar 2026
How Can Business Leaders Improve Team Productivity with AI in 2026? The Key Workplace Trends Explained
AI in the workplace is entering a very different phase. Last year, the market was still dominated by feature launches, pilots, and vendor excitement…
Alex Cole · 26 Mar 2026
Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control
In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera , to unpack a critical shift in the…
Kieran Devlin · 25 Mar 2026
Finally a Frictionless Microsoft Teams Mobile Experience? Breaking Down the New iOS, Android Update
The new Microsoft Teams iOS and Android update uses edge processing to eliminate mobile VDI latency and transform communications.
Kieran Devlin · 25 Mar 2026
Are You Governing AI Yet? Why Theta Lake’s China Launch Represents a Market Shift
Theta Lake adds over 140 new customers and launches dedicated data centers in China as it expands its AI-native compliance platform globally.
Marcus Law · 24 Mar 2026
Avaya's Nexus Aims to Bridge Legacy Communications and Cloud Voice for Regulated Sectors
Avaya unveils its new communications solution, Nexus , to bring AI and zero-downtime reliability to mission-critical environments.
Kieran Devlin · 23 Mar 2026
How to Close the Empathy Gap With Real-Time Translation: DeepL on the Future of Voice
DeepL Voice API brings real-time voice translation to contact centers, helping agents preserve tone, empathy, and compliance.
Kieran Devlin · 20 Mar 2026
Problems with UC Governance Alignment? They’re Costing You More Than You Think
If security, privacy and compliance strategies still aren't paying off for your team, the problem could be with UC governance alignment.
Rebekah Carter · 16 Mar 2026
Enterprise Connect Reflections 2026: What Tech Leaders Need to Take Away
We asked 10 of the industry's top UC voices the questions everyone's thinking at EC 2026. AI ROI, trust, voice, and what comes next. Watch now.
Rob Scott · 13 Mar 2026
What Does the Rise of Digital Sovereignty Mean for UC Tech Dominance?
Digital sovereignty could reshape UC tech as France backs state platforms, challenging Microsoft, Zoom, Zoho, the Cloud Act and EU AI rul
Kieran Devlin · 11 Mar 2026
The Security Peril in the Pipes: Why Collaboration Interoperability is the New Shadow IT
As enterprises bridge Teams and Slack, they risk a governance nightmare. What are the security blind spots in collaboration interoperability?
Kieran Devlin · 5 Mar 2026
2026 Is Here: The Security and Compliance Shifts You Cannot Afford to Miss
Learn how UC security trends impacts Teams, Zoom, and modern UC governance. Explore UC compliance regulations, security controls, and more.
Sean Nolan · 2 Mar 2026
8x8 Taps KCOM Infrastructure to Challenge UK Enterprise Comms Market
8x8 teams up with KCOM to provide UK businesses and the public-sector with an integrated, secure, and reliable cloud communications platform.
Christopher Carey · 26 Feb 2026
Workday Brings AI-Driven CLM Features to the EU with New Frankfurt Data Center
Workday moves AI-native CLM to Frankfurt, adding GDPR-ready EU data residency, Evisort AI, agents and multilingual support.
Kristian McCann · 26 Feb 2026
Is the Era of US Tech Dominance Over? Templafy on the Rise of Digital Sovereignty
Digital sovereignty is reshaping AI procurement. Learn how multi-model strategies and supply chain scrutiny are changing enterprise AI.
Kieran Devlin · 23 Feb 2026
The UC Security & Compliance Buyer’s Checklist: 20 Questions to Ask Before You Sign
Use this UC security checklist to pressure-test vendors on identity, chat phishing protection, file scanning, and incident response.
Sean Nolan · 21 Feb 2026
If You’re Not Tracking UC Compliance KPIs, You’re Missing Out on Major Metrics
Are you keeping up with compliance in unified communications? These UC compliance KPIs will show you where you stand.
Rebekah Carter · 20 Feb 2026
France Ditches Teams, Calls Get Meets Interoperability, Duanex CEO talks Ditching Slack for Teams
In this Microsoft Teams show, UC Today explores security enhancements, market momentum, and France's move towards a sovereign UC platform.
Kristian McCann · 11 Feb 2026
The Retreat to Hybrid Is a Complexity Trap, Unified SaaS Is the Compliance Fix
Why hybrid can become a compliance trap: published on UC Today, Arctera and Opimas show how unified SaaS, AI policies and 130+ sources improve data sovereignty,
Kieran Devlin · 9 Feb 2026
Global Collaboration Is Creating New Risk Around UC Data Residency
Where does data really live in your UC environment? Protect yourself with this guide to UC data residency and compliance.
Rebekah Carter · 9 Feb 2026
Microsoft Hands US Gov't Encryption Keys Amid a Backdrop of European Data Sovereignty Sentiments
Microsoft's compliance with a US warrant to hand over BitLocker keys has thrown data security fears back into focus just as Europe ramps up its migration away from US collaboration tools.
Kristian McCann · 28 Jan 2026