Workday Eyes AI Agent Issues With New Research Team
Workday is turning to research to address the technical challenges that could determine whether AI agents can scale reliably across the enterprise, with a new research team that is focused on areas including agent memory, multi-agent collaboration, governance, and trust
Kristian McCann · 20 Aug 2026
Cornerstone Finds HR and IT Need to Coordinate on AI as Employees Struggle to Prepare for Change
Cornerstone’s latest research finds HR and IT leaders recognise the need for closer coordination on AI, but a lack of joint planning is leaving employees unprepared for technological change
Kristian McCann · 13 Aug 2026
Oracle Mulls More Layoffs to Fund AI Ambitions—Is This the Real AI Job Threat?
Oracle’s reported workforce cuts come as it pours billions into AI infrastructure, raising a new question for workers: Are jobs being lost not only to automation, but to fund the AI race itself?
Kristian McCann · 12 Aug 2026
OpenAI Expands Daybreak With GPT-5.6-Cyber as Autonomous Threats Grow
OpenAI is expanding controlled access to its cyber models as organizations prepare for a new era of increasingly autonomous AI-driven attacks
Kristian McCann · 11 Aug 2026
Cloudflare Q2 Earnings Beat Expectations as AI Growth Meets Workforce Cuts
Cloudflare raised its full-year forecast after a strong Q2, as AI-driven demand accelerates while the company continues to operate with a significantly smaller workforce
Kristian McCann · 10 Aug 2026
Why Talent Decisions Have Become Financial Decisions in the Age of AI
As AI reshapes work, hiring is no longer just an HR responsibility. Draup's Chief Data Officer, Vishnu Shankar, explains why workforce planning has become a financial strategy that reaches the boardroom
Kristian McCann · 10 Aug 2026
Deloitte Acquires One of Canada’s Largest Dayforce Practices: Is Workday Facing a Challenger?
Deloitte’s latest workforce technology investment strengthens Dayforce’s presence in Canada, raising questions about how the expanding ecosystem could reshape competition across the HCM market
Kristian McCann · 7 Aug 2026
Geopolitical Tensions Are Reshaping European Tech Decisions, Study Finds
European businesses are increasingly factoring geopolitical tensions into technology decisions, with many now viewing the loss of access to US technology providers as a risk on par with cyberattacks and ransomware
Kristian McCann · 6 Aug 2026
Why Financial Firms Are Missing the Intelligence Hidden in Every AI Interaction
Financial firms are missing AI interaction data that can improve auditability, analytics and ROI. Smarsh explains why.
Kristian McCann · 6 Aug 2026
Microsoft Scraps Its Internal Feedback Tool Perspectives: Is This the End of Formal Employee Feedback?
Microsoft is retiring Perspectives as it shifts towards real-time performance conversations, raising fresh questions about whether formal feedback platforms still work in the age of AI-generated responses
Kristian McCann · 5 Aug 2026
Could the UK Tighten AI Regulation? Why Vendors Should Watch Closely
The UK could reconsider its light-touch approach to AI regulation following recent safety incidents involving OpenAI and Anthropic, raising questions about the future of AI investment, adoption, and oversight
Kristian McCann · 4 Aug 2026
EU AI Act Enters Enforcement: What CCaaS Leaders Need To Know
New EU AI Act rules require businesses using AI-powered customer experiences to disclose when customers are interacting with technology rather than humans
Kristian McCann · 3 Aug 2026
The Completion Trap: Why Completion Metrics Are Stalling AI Rollouts
Businesses have long relied on course completion rates to measure the success of workplace learning, but that approach is creating a dangerous disconnect between training and real business outcomes
Kristian McCann · 3 Aug 2026
OpenAI, Now Anthropic: Claude Models Attacked Companies in Testing, Raising Trust Questions
Weeks after OpenAI's Hugging Face incident, Anthropic disclosed that three Claude models interacted with real organizations during testing that was supposed to remain isolated
Kristian McCann · 3 Aug 2026
AI to Outpace Cybersecurity Systems in "Months": How Can CISOs Prepare?
Five Eyes says frontier AI could outpace today's cyber defenses within months, and CISOs now face a narrowing window to strengthen security before attackers gain the upper hand
Kristian McCann · 3 Aug 2026
Hidden Prompt Can Make Microsoft Copilot Spread Through Word Docs: What Businesses Should Know
A hidden prompt injection technique can turn Microsoft Copilot Word documents into carriers for malicious instructions, creating new security risks for enterprises using AI assistants
Kristian McCann · 31 Jul 2026
Workday Integrates EarnIn, Broadening Its Appeal to High-Turnover Workforces
Workday has integrated EarnIn's financial wellness tools into its HR platform, potentially strengthening its appeal among employers with large hourly and high-turnover workforces
Kristian McCann · 30 Jul 2026
Why AI Governance Without Interaction Capture Is Just Good Intentions
The debate about whether AI belongs in financial services is over: a 2026 Cambridge University study found 81% are adopting it at some level.
Kristian McCann · 30 Jul 2026
The Hackett Group Study Finds AI Recruiting Platforms Deliver Faster Hiring, Yet Use Remains Fragmented
Organizations using AI recruitment tools are seeing significant efficiency gains, but research suggests many are still early in their journey toward full-scale adoption
Kristian McCann · 29 Jul 2026
Cyber Apocalypse Overblown? Study Shows AI-Found Vulnerabilities Are Rarely Exploited
New research from VulnCheck suggests AI-assisted vulnerability discovery is not yet driving a surge in real-world cyberattacks, challenging fears sparked by frontier models such as Anthropic's Mythos
Kristian McCann · 29 Jul 2026
Microsoft Debuts MAI-Cyber-1-Flash: Are Smaller, Cheaper Models the New AI Cybersecurity Standard?
With MAI-Cyber-1-Flash and an expanded MDASH platform, Microsoft is making the case that affordable AI will be key to scaling cybersecurity operations
Kristian McCann · 28 Jul 2026
Google Previews Gemini 3.5 Flash Cyber: Will its Lower Cost Accelerate Enterprise AI Cybersecurity?
Google has unveiled a cost-optimized AI cybersecurity model, joining Anthropic and Microsoft in the race to secure software with AI
Kristian McCann · 27 Jul 2026
HiBob Launches AI Skills Framework to Address AI Adoption Challenges Across Enterprises
As businesses invest heavily in AI, HiBob’s new framework aims to help organisations close the skills gap preventing employees from turning adoption into measurable value
Kristian McCann · 24 Jul 2026
How to Simplify Contact Center AI Operations So You Can Focus on Service Delivery
The question is no longer whether AI belongs in the contact center . The numbers have already answered that.
Kristian McCann · 23 Jul 2026
Alphabet's Historic Profit Highlights AI's Success, but Also Its Growing Cost
Google's parent company posted record earnings, but Wall Street is looking beyond the headline numbers to the long-term economics of AI
Kristian McCann · 23 Jul 2026
Why AI Capture Is the Foundation of Compliance and Intelligence
In this episode of UC Today, host Kristian McCann sits down with Eric Wiggins, Product Marketing Director at Smarsh , to explore why AI capture is…
Kristian McCann · 23 Jul 2026
Workday Learning Now Generally Available, Bringing AI-Powered Personalized Learning to Enterprises
Workday has made its Sana-powered learning platform generally available, using AI to deliver personalized employee training, automate content creation and connect learning to workforce outcomes
Kristian McCann · 22 Jul 2026
8x8 Launches Small Business Plan to Help Partners Win More Through SMB Flexibility
8x8’s new consumption-based offering removes fixed commitments for smaller businesses while giving resellers a more flexible way to win and support SMB customers
Kristian McCann · 21 Jul 2026
Cisco Launches Antares: What the New AI Security Models Mean for Enterprises
Cisco has unveiled Antares, a new family of open-weight AI security models designed to help organizations pinpoint vulnerable code more efficiently while reducing the cost and complexity of AI-assisted vulnerability detection
Kristian McCann · 21 Jul 2026
What Is Microsoft's Project Perception and Can It Match Anthropic's Mythos?
Microsoft is entering the AI security race with Project Perception, a platform designed to make advanced vulnerability discovery more affordable and accessible for enterprises
Kristian McCann · 20 Jul 2026
Global Employee Engagement Drops to 20%, With New Research Pointing to a Deeper Problem
Gallup’s latest research reveals global employee engagement has fallen to 20%, with a key factor behind the workforce disconnect
Kristian McCann · 17 Jul 2026
Contact Center AI: How to Find the Right Starting Point
Why contact centres should start AI with agent support first, then scale automation. Published on UC Today with New Era Technology and Chris Scimone.
Kristian McCann · 16 Jul 2026
Zoom Warns of Critical Windows Vulnerability: What Enterprises Need to Know
Zoom has released urgent security updates after uncovering a critical Windows vulnerability that could enable account takeover
Kristian McCann · 16 Jul 2026
CISA Sounds Alarm Over Active Microsoft SharePoint Attacks
The agency says multiple Microsoft SharePoint vulnerabilities are being actively exploited as AI compresses the window for defenders to respond
Kristian McCann · 15 Jul 2026
Cisco President Says AI Will Create Jobs, but the Reality Is More Complicated
Jeetu Patel says AI will expand employment over the next five years, even as the industry continues to cut jobs
Kristian McCann · 15 Jul 2026
It's Coming Home? How Employers Can Manage Their Workforce If England Wins the World Cup
As England edges closer to World Cup glory, new UKG research suggests employers should prepare for a spike in absenteeism, fatigue, and flexible working requests
Kristian McCann · 14 Jul 2026
PwC Cuts Audit Jobs, Highlighting New Workforce Planning Challenge at Enterprises
PwC has become the latest Big Four firm to cut audit jobs, reflecting how lower employee turnover and shifting market conditions are changing workforce planning
Kristian McCann · 13 Jul 2026
China Calls Claude Code a Security Risk Amid Deepening Anthropic-Alibaba Dispute
China's vulnerability database has urged users to uninstall affected versions of Claude Code, while Anthropic insists the disputed functionality was an anti-abuse experiment, not a backdoor
Kristian McCann · 10 Jul 2026
Salesforce Deepens Slackbot Integration to Position Slack as the Enterprise AI Orchestration Layer
Salesforce has expanded Slackbot with deeper access across its platform, marking a strategic push to turn Slack into the conversational layer where employees interact with enterprise applications, data, and AI
Kristian McCann · 9 Jul 2026
The Contact Center AI Gap: Why Ambition Isn't Translating into Results
There has never been more confidence in AI's potential to transform the contact center.
Kristian McCann · 9 Jul 2026
Accenture Confirms Breach After Threat Actor Claims Source Code Theft
Accenture reveals it suffered a security breach after hackers claimed to steal 35GB of data, including source code and internal information
Kristian McCann · 8 Jul 2026
Microsoft Lays Off 4,800 in Fresh Cuts That Highlight a New Enterprise Trend
Microsoft's latest round of layoffs is the latest sign that workforce reductions are becoming a strategic tool for reshaping organizations and redirecting investment toward future growth
Kristian McCann · 8 Jul 2026
Industry Alarmed as First Agentic AI Ransomware Attack Is Discovered, but There’s a Catch
Sysdig researchers have uncovered a landmark AI-powered ransomware attack, offering a glimpse into the future of cybercrime
Kristian McCann · 7 Jul 2026
Cisco's 90,000-Employee AI Agent Rollout Could Become Enterprise AI's Biggest Trust Test
Cisco is rolling out personal AI agents to all 90,000 employees, but after thousands of AI-linked layoffs, the bigger challenge may be earning workforce trust
Kristian McCann · 6 Jul 2026
The Hidden Risks of Hybrid Work for UC Security
As hybrid work continues to reshape modern business, organizations are facing growing pressure to secure the collaboration tools that keep employees connected
Kristian McCann · 6 Jul 2026
Should You Ditch Your HR Team? Lessons From the Bolt CEO's Move
Ryan Breslow's decision to cut Bolt's HR department has reignited debate over whether HR creates friction or prevents bigger problems
Kristian McCann · 6 Jul 2026
What Is Holiday Hoarding, and How Can Companies Stop It Before It Leads to Burnout?
As more employees leave vacation time unused, experts warn that "holiday hoarding" is becoming a growing leadership challenge that can fuel burnout, absenteeism, and lower productivity
Kristian McCann · 3 Jul 2026
Kyndryl: AI Ambitions Outpace Workforce Readiness, Putting Business Outcomes at Risk
New Kyndryl research finds AI adoption is accelerating, but workforce readiness and governance are preventing many organizations from realizing the full business value of their investments
Kristian McCann · 2 Jul 2026
Korn Ferry Agrees $1.1bn Acquisition of AMS in Recruitment Outsourcing Deal
Korn Ferry has agreed a $1.1 billion deal to acquire AMS, in a move that underscores how recruitment outsourcing is adapting as AI transforms hiring practices
Kristian McCann · 1 Jul 2026
Hybrid Work, AI Workplace: Why Collaboration Infrastructure Is the Missing Link
In this UC Today interview, host Kristian McCann sits down with Irwin Lazar, President and Principal Analyst at Metrigy , and Josh Blalock, Global…
Kristian McCann · 1 Jul 2026
Anthropic Restores Fable 5 and Mythos: What Enterprises Need to Know
Anthropic has restored Claude Fable 5 and Mythos after a 19-day global suspension, but new safeguards and access changes mean enterprises should not expect a simple return to business as usual
Kristian McCann · 1 Jul 2026
PwC Finds AI Is Reshaping Entry-Level Roles, Forcing Firms to Rethink Hiring and Training
PwC’s latest AI Jobs Barometer shows entry-level roles are being reshaped as AI automates routine work, forcing companies to rethink how they hire, train, and develop junior talent
Kristian McCann · 30 Jun 2026
Anthropic in the EU? Austrian Minister Asks Commission to Explore Company Move
Austria has urged the European Commission to explore establishing Anthropic within the EU after new US restrictions cut off foreign access to the company's most advanced AI models
Kristian McCann · 30 Jun 2026
Cisco TMS Sunset: Why the Obvious Next Step Isn’t Always "the Cloud"
As Cisco prepares to retire TMS, enterprises face a pivotal decision about how to manage video infrastructure—balancing cloud innovation with security, control, and operational continuity
Kristian McCann · 29 Jun 2026
Watercooler Moments Are Fading, and Meetings Are Left to Carry Workplace Connection
Meetings are increasingly becoming the main point of employee interaction as traditional “watercooler” conversations fade, according to new research from Kahoot!
Kristian McCann · 26 Jun 2026
Google Talent Moves to Anthropic, Raising Prospect of Scientific AI Push
Senior researchers from Google DeepMind are set to join Anthropic, adding to a growing wave of high-profile AI talent moves across leading labs
Kristian McCann · 25 Jun 2026
Anthropic Seeks US Action Over Alibaba's Alleged AI Distillation Campaign
Anthropic has urged US lawmakers to act against Alibaba over an alleged large-scale AI distillation campaign that it claims extracted capabilities from its Claude model
Kristian McCann · 25 Jun 2026
The Path to More Effective AI Starts with Better Meeting Experiences
Better meeting rooms improve AI assistants, transcription, summaries and speaker attribution in Microsoft Teams and Shure AV.
Kristian McCann · 24 Jun 2026
Five Eyes Warning: AI Set to Outpace Cybersecurity Systems in Months
A joint Five Eyes advisory warns that rapidly advancing AI could outpace current cybersecurity defenses within months, increasing the speed and sophistication of cyberattacks
Kristian McCann · 24 Jun 2026
AI Creating Jobs? Lloyds Bank Plans to Hire 300 AI Specialists
As many businesses look to AI to reduce costs and automate work, Lloyds' latest recruitment drive suggests successful deployment still depends heavily on human expertise
Kristian McCann · 23 Jun 2026