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As businesses look to AI to reduce costs amid economic uncertainty, workforce reductions are becoming a more prominent part of the debate, but research suggests the technology’s impact remains uneven, leaving leaders with a choice between using productivity gains to cut headcount or reinvesting them
AI is changing tasks faster than many employers can explain what that means for individual careers. Workday Work Intelligence aims to make the shift visible, connecting changing tasks to skills and learning paths. The idea is compelling, but early-access evidence remains limited.
Gartner’s 2027 technology trends have plenty to say about smarter automation and decision-making. Its latest CIO research tells a less encouraging story about AI returns. So, which projects are still worth funding, where are teams running short on capacity, and how much will next year’s tools cost?
Freshworks plans to extend Freshservice into software and AI-spend governance through its acquisition of Torii, while Lumen and Snowflake are targeting private connections between data and AI workloads. USU has also launched an IT service-management platform built around governed AI agents
Enterprise XR is moving from promising pilots to practical workplace tools. This week’s stories show how AR wayfinding, AI-powered guidance, reusable 3D data and enterprise device management are reshaping the role immersive technology could play in frontline operations
Hybrid work is blurring the boundaries between physical security and cybersecurity, creating new vulnerabilities for businesses and increasing the need for joined-up access controls, clearer accountability and reliable evidence to meet evolving security and compliance demands
AI may be getting faster, but work is becoming harder to design. Workday’s task-level workforce intelligence, Josh Bersin’s new HR partnership and Anthropic’s internal data point to the same uncomfortable truth: saved time is not productivity until leaders decide what people do next.
UNLEASH Paris arrives as HR leaders move from AI experiments to harder questions about skills, governance, job design, and human agency. With 8,500-plus attendees expected, UC Today heads to the event for the first time to explore what leaders can take back to work.
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