User Experience
HeyGen Reveals AI Avatars That Can Attend Zoom Meetings For You
HeyGen’s AI avatars can attend Zoom meetings, summarise and decide for you, with OpenAI Realtime Voice and Google Calendar. Published on UC Today.
Kieran Devlin · 23 Oct 2024
Zoom AI Companion 2.0 Now Generally Available To Boost Collaboration
Zoom has announced that the enhanced version of its AI-powered productivity and assistant, AI Companion 2.0, is now generally available.
Kieran Devlin · 23 Oct 2024
Innovation and Functionality Trump Price as UC Differentiators – UC Today Report
Innovation and product functionality now beat price in UC buying decisions. Published on UC Today, the State of UC 2024 report covers portfolios, service, CX an
Tom Wright · 23 Oct 2024
WebexOne 2024: Webex Unveils Spatial Meetings For Immersive Experiences
Cisco Webex has announced spatial meetings for more immersive meeting experiences.
Kieran Devlin · 23 Oct 2024
Zoom vs. Microsoft Teams: The AI Showdown Heating Up the Future of Work
Zoom AI Companion beats Microsoft Teams Copilot in third-party testing, cutting transcription errors 36% and sharpening summaries. Published on UC Today.
Rob Scott · 21 Oct 2024
How monday.com Plans To Excel In Europe's Work Management Market
In 2024, project and workplace management tools like monday.com have become critical for businesses navigating the complexities of hybrid work and global…
Kieran Devlin · 17 Oct 2024
Crestron Opens Modern Work Experience Centre In New York
Crestron’s New York Experience Centre shows why buyers should care: hands-on UC, AV-over-IP and control demos with Flex, DM NVX, AirMedia, Zoom and Teams.
Kieran Devlin · 17 Oct 2024
Two-thirds of UC Leaders Cite Economic Headwinds as Top Threat
67% of UC leaders cite economic headwinds as the top 2024 threat, with State of UC 2024 from UC Today also flagging customer wins, skills and supply chain risk.
Tom Wright · 16 Oct 2024
Can Your UC Team Manage A Multi-Vendor Workplace?
Navigating the new normal: multiple vendors for your communication and collaboration tools.
Rebekah Carter · 16 Oct 2024
Lightware, Genelec Partner On Advanced AV Control Integration
Lightware and Genelec’s LARA and Smart IP PoE integration gives corporate buyers precise AV control, faster setup and no third-party system. Published on UC Tod
Kieran Devlin · 16 Oct 2024
Audio: Why Call Quality Enhancement is Worth Shouting About
Noise is a nuisance. It distracts us and interrupts our concentration. During a conversation, it can throw us off course or, worse still, cause us to…
Simon Wright · 15 Oct 2024
My Top Takeaways from Zoomtopia 2024: 3,000 Features and the AI-Powered Future
Zoomtopia 2024 was an exciting showcase of cutting-edge innovation, as Zoom continues to push the boundaries of unified communications and contact center…
Rob Scott · 14 Oct 2024
Building the Perfect Video Collaboration Ecosystem
If you’ve been looking at video collaboration tools, you’ve probably noticed that there are many different solutions and offerings on the market, and no…
Robbie Pleasant · 14 Oct 2024
Big UC News from Zoom, ServiceNow, Miro, Barco, and Yealink
Zoom AI Companion 2.0, ServiceNow NowAssist, Miro Innovation Workspace and Barco ClickShare could reshape workplace productivity. Published on UC Today.
Kieran Devlin · 11 Oct 2024
The New Google Meet Note Companion: Take Notes for Me
Why Google Meet’s Gemini Take Notes for Me matters: automate meeting notes and action items, with Workspace Labs, Google Workspace and AI Meetings add-on.
Rebekah Carter · 11 Oct 2024
Teams Time Machine: Microsoft Might Let You Record Meetings Retroactively
Microsoft may let Teams users record meetings retroactively, with transcription and consent controls, plus a patent for reconnecting attendees. Published on UC
Tom Wright · 11 Oct 2024
Zoom's CEO and the Future of Work: Could AI Unlock a 4-Day Work Week?
Zoom's Eric Yuan says AI Companion 2.0 could reshape productivity and enable a four-day work week, with Zoom Workplace, Jira and ServiceNow. Published on UC Tod
Rob Scott · 10 Oct 2024
Zoomtopia: Zoom Announces 'Next-Generation' AI Companion 2.0
Zoom AI Companion 2.0 in Zoom Workplace adds side-panel summaries, Tasks and custom add-on integrations. Published on UC Today.
Kieran Devlin · 9 Oct 2024
Google Workspace for Nonprofits: Pricing, Features and More
Google Workspace for Nonprofits adds Gmail, Meet, Drive and 100TB storage, with free and discounted Google Gemini-ready plans.
Rebekah Carter · 4 Oct 2024
What Next For Avocor After Its Acquisition By AUO Display?
Watch on YouTube. UC Today's Kieran Devlin speaks to Scott Hix, CEO and Founder of Avocor .
Kieran Devlin · 1 Oct 2024
Optimizing Healthcare: The Critical Role of UC&C Monitoring
Healthcare buyers need UC&C monitoring as telehealth, hospital consolidation and 100% uptime strain IT. Published on UC Today, IR helps.
Linoy Doron · 1 Oct 2024
Mersive Aims To Elevate Smart TVs Into Collaboration Hubs With New App
Mersive Smart turns Android smart TVs into collaboration hubs, giving SMEs secure wireless content sharing. Published on UC Today.
Kieran Devlin · 30 Sept 2024
Zoom Workplace, Workvivo Land On AWS Marketplace
Zoom Workplace and Workvivo are now on AWS Marketplace, helping buyers consolidate procurement for Meetings, Team Chat, Phone, Contact Center and more. Publishe
Kieran Devlin · 30 Sept 2024
How to Create Zoom Virtual Backgrounds with AI Companion
Zoom virtual backgrounds bring a dynamic experience to video meetings, allowing you to replace your cluttered home office or workspace with various images…
Rebekah Carter · 27 Sept 2024
Big UC News from Intermedia, NEC, HP Poly, Slack, Microsoft and Avocor
Why it matters: Intermedia, HP Poly, Microsoft Teams and Avocor deals reshape UCaaS, CCaaS and employee experience. Published on UC Today.
Kieran Devlin · 27 Sept 2024
The Google Meet Time Limit and How to Extend It
Google Meet’s 60-minute free plan limit can disrupt all-hands and training; paid Google Workspace gives 24 hours.
Rebekah Carter · 27 Sept 2024
Appspace Boosts Workplace Management With Marketplace Launch
Appspace launches Marketplace and AI-powered Intelligence to simplify workplace management, integrations, digital signage and Microsoft Teams Rooms. Published o
Kieran Devlin · 27 Sept 2024
HP Unveils Swathe Of AI-Powered Poly Solutions For Next-Gen Collaboration
HP expands Poly AI video bars, VideoOS 4.4, Poly Labs and Vyopta to improve hybrid collaboration, Zoom Rooms and employee experience. Published on UC Today.
Kieran Devlin · 26 Sept 2024
How IT Automation Empowers UC Managers
Why UC managers need IT automation now: published on UC Today, it unifies Cisco, Microsoft, Zoom and Avaya provisioning, security and compliance.
Rebekah Carter · 25 Sept 2024
Microsoft Has 'Equivalent Of 34K Engineers' Working On Security Projects
Microsoft has "the equivalent of 34,000 full-time engineers" working on its Secure Future Initiative (SFI) project to significantly bolster its security…
Kieran Devlin · 24 Sept 2024
Airtame Launches Virtual Platform To Enhance Collaboration
Virtual Airtame lets organisations use existing Windows and Android displays for collaboration, Teams, Zoom, Google Meet, Webex and signage. UC Today
Kieran Devlin · 23 Sept 2024
Disney Says Let It Go To Slack, Will Go The Distance With Microsoft Teams
Disney is moving from Slack to Microsoft Teams after a major leak, a shift workplace buyers should note for security and collaboration. Published on UC Today.
Kieran Devlin · 23 Sept 2024
Is WhatsApp Quietly The Most Popular Enterprise Comms Platform?
Vodafone released a study a few weeks ago examining the technology habits and investments of small and medium enterprises (SMEs).
Kieran Devlin · 19 Sept 2024
Zoom Named Mitel's Exclusive UCaaS Partner After RingCentral Break
Zoom becomes Mitel’s exclusive UCaaS partner after RingCentral, bringing Zoom Workplace, AI Companion and hybrid cloud UC to enterprises.
Kieran Devlin · 18 Sept 2024
Microsoft Announces Copilot 'Pages' For AI-Powered Collaboration
Microsoft Copilot Pages turns AI output into shared Microsoft 365 collaboration, with BizChat, Teams, Excel, OneDrive and Outlook updates. Published on UC Today
Kieran Devlin · 16 Sept 2024
Simple, Powerful, Secure: Yealink Launches the A40 MeetingBar
Earlier this month, Yealink launched its brand-new, Android 13-based A40 Meeting Bar .
Linoy Doron · 16 Sept 2024
Zoom To Offer Vyopta Solutions Through ISV Exchange Partnership
Why it matters: Zoom will sell Vyopta collaboration analytics through its ISV Exchange, giving buyers unified Zoom and Vyopta insights. Published on UC Today.
Kieran Devlin · 16 Sept 2024
Big UC News from Meta, WhatsApp, Sennheiser, Q-SYS and Dubber
Meta’s WhatsApp third-party messaging update, Sennheiser Q-SYS plugin and Dubber CEO change matter for UC buyers.
Kieran Devlin · 13 Sept 2024
UC Round Table: Flexible Workspaces Technology
Flexible workspaces now need easy AI, interoperability and collaboration data. Published on UC Today, Zoom, Nureva, Lightware, Vyopta and Logitech explain why.
Kieran Devlin · 12 Sept 2024
Sennheiser Launches Q-SYS Control Plugin for TeamConnect Ceiling Medium
Sennheiser’s Q-SYS Control Plugin for TeamConnect Ceiling Medium simplifies mid-sized meeting room audio, with Q-SYS Designer Asset Manager support. Published o
James Stephen · 11 Sept 2024
Yealink Launches MeetingBar A40 For Secure Hybrid Meetings
Yealink has launched the MeetingBar A40 to deliver secure, streamlined and robust hybrid meetings.
Kieran Devlin · 9 Sept 2024
Meta's WhatsApp Is Almost Ready For Third-Party Messaging
Meta has said that WhatsApp is almost ready to send messages to third-party apps for EU-based users, revealing details about the upcoming update's new…
Kieran Devlin · 9 Sept 2024
Should UC And Collaboration Businesses Charge For AI?
Why UC buyers should care: Zoom AI Companion is free with paid plans, while Microsoft Copilot for 365 charges extra for AI. Published on UC Today.
Kieran Devlin · 3 Sept 2024
Envoy and Logitech Combine Meeting Room Management Technologies
Envoy and Logitech combine Rooms with Tap Scheduler to cut admin and improve meeting space management for hybrid workplaces. Published on UC Today.
James Stephen · 30 Aug 2024
Nureva Releases Advanced Control App For HDL Pro Systems
Nureva has released its advanced control app for HDL Pro series systems. The web-based Nureva app was first announced at Infocomm 2024 and acts as a…
Kieran Devlin · 28 Aug 2024
X Seemingly Plans To Enter The Video Conferencing Race
X is testing video conferencing to challenge Teams, Zoom and Google Meet, with iOS meetings and AI features in view.
Kieran Devlin · 28 Aug 2024
Zoom Aims To Boost Meeting Engagement With Smart Name Tags
Zoom has announced the addition of AI-powered smart name tags intended to enhance meeting engagement and inclusivity.
Kieran Devlin · 28 Aug 2024
GoTo Miradore+ Boosts User Management With Google Workspace Integration
GoTo is boosting user management with significant new integrations for its Miradore+ solution, including Google Workspace and Entra ID.
Kieran Devlin · 27 Aug 2024
Over 4/5ths Of Workers Feel More Productive In Hybrid/Remote Setups
Why it matters: Zoom and Reworked INSIGHTS show 84% of workers feel more productive in hybrid or remote work, with AI and workplace tools needing improvement. P
Kieran Devlin · 27 Aug 2024
Microsoft Teams Custom Emoji: Making Custom Emojis for Teams
Why it matters: Microsoft Teams custom emojis let admins add branded reactions across web, desktop and mobile. Published on UC Today.
Rebekah Carter · 27 Aug 2024
How to Remove Emoticons from Microsoft Teams
Learn why Microsoft Teams emoticons can disrupt professional chat and how admins can manage GIFs, stickers and custom emojis.
Rebekah Carter · 26 Aug 2024
How to Search for a Message in Slack: Using Slack Search
Learn how Slack Search cuts clutter in hybrid work, using modifiers, filters, channels, files and messages to find what matters.
Rebekah Carter · 23 Aug 2024
Big UC News from Zoom, Microsoft and Avaya
Zoom, Microsoft Teams and Avaya updates matter for buyers: AI Companion, a 1 million-attendee webinar option, unified Teams and EMEA grow
Kieran Devlin · 23 Aug 2024
How to Fix Bad Call Quality on Google Meet
Bad call quality on Google Meet? We’ve all been there. Any meeting app (no matter how powerful) can occasionally struggle with issues like echoes…
Rebekah Carter · 23 Aug 2024
Microsoft Releases Unified Teams App For Work And Personal Accounts
Microsoft’s unified Teams app now brings work, personal and education accounts into one desktop app. Published on UC Today, for Windows, Mac and mobile.
Kieran Devlin · 22 Aug 2024
Zoom CEO Calls Out Vendors Charging 'A Lot' For AI Features
Zoom celebrated AI's impact across its portfolio in its latest earnings call at "no additional cost" while calling out "other vendors who have to charge…
Kieran Devlin · 22 Aug 2024
AI in UC: Taking Collaboration and Productivity to New Heights
Over the past year, AI has been quick to sneak into various aspects of Unified Communications solutions.
Linoy Doron · 21 Aug 2024
Contact Centre: How to Boost Customer Satisfaction and Agent Experience
Why CCaaS now matters: Daisy Corporate Services says Microsoft Teams, WhatsApp, Meta, X and AI can lift C-SAT, revenue and agent experience. Published on UC Tod
Simon Wright · 21 Aug 2024
GoTo Boosts Connect With A New Webinar Experience And CX Upgrades
GoTo has enhanced its Connect platform with over 40 new features, including a new Webinar experience and several new compelling CX capabilities.
Kieran Devlin · 20 Aug 2024
Microsoft To Add a Central Hub For Teams Channels And Chats
Microsoft is set to add a centralised hub for Teams channels and chats in October.
Kieran Devlin · 20 Aug 2024