User Experience
Webex Pushes for Upgraded Usability with Applause Partnership
Applause and Webex have announced an expansion of their partnership aimed at improving experience and accessibility for users.
Kristian McCann · 6 Feb 2025
Moving From Microsoft Teams To Slack: 10 Crucial Tips for a Seamless Migration
Shifting from Microsoft Teams to Slack as your organisation’s UC and collaboration platform is a momentous move.
Kieran Devlin · 6 Feb 2025
Neat Select: Neat Launch BYOD Solution for Flexible Video Collaboration
Neat Select brings BYOD to Neat Bar and Neat Bar 2, letting buyers support flexible video collaboration, Neat Pulse and multiple platforms. Published on UC Toda
Kristian McCann · 5 Feb 2025
TeamViewer Integrates Google Meet to Reduce Barriers in Remote Support
TeamViewer has integrated its remote support capabilities directly into Google Meet in efforts to enhance collaboration and simplify its IT…
Kristian McCann · 5 Feb 2025
Why Empowering EMEA Customers Is Zoom's Next Great North Star
Zoom is pushing EMEA growth with AI Companion 2.0, Zoom Models Only, Docs and Contact Centre, as it expands beyond video on UC Today.
Kieran Devlin · 4 Feb 2025
Gamma Partner with CSG for Pricing Agility in Bid to Fuel Growth
Gamma partners with CSG on SaaS CPQ to speed pricing agility, improve customer experience and grow UCaaS and channel sales. Published on UC Today.
Kristian McCann · 4 Feb 2025
Big UC News From Microsoft, Intermedia and DeepSeek
Teams phishing alerts, Microsoft 365 price hikes and Intermedia’s UC/CX for Teams show why buyers should watch Microsoft and DeepSeek. Published on UC Today.
Kieran Devlin · 31 Jan 2025
Studio: RingCentral Events Launch AI-Powered Virtual Events Solution
RingCentral Events Studio adds AI virtual events production, clips and engagement tools, helping buyers cut agency costs. Published on UC Today.
Kristian McCann · 30 Jan 2025
Webex Expands Presence and Capabilities with New South Africa PoP
Webex’s Cape Town PoP boosts calling and contact centre quality for South Africa, using AWS to improve latency, security and compliance. Published on UC Today.
Kristian McCann · 30 Jan 2025
UC All-Stars is back for 2025: Join The UC Community
UC All-Stars returns for 2025, giving UC Today readers a community hub for experts, peer insights and recognition across unified communications, hybrid work and
David Dungay · 28 Jan 2025
Owl Labs Boosts Seamless Hybrid Work With Microsoft Teams Certifications
Why it matters: Owl Labs’ Meeting Owl 3 and Owl Bar are now Microsoft Teams certified, with Meeting Owl 4+ next, boosting hybrid work for UC Today buyers.
Kieran Devlin · 28 Jan 2025
Finally Kill That Annoying Teams Classic Toggle: The One Fix Microsoft Won't Tell You About
Discover the permanent fix for Teams' persistent Classic toggle prompt. Learn how to eliminate version-switching notifications with this proven solution that goes beyond Microsoft's official guidance. #MicrosoftTeams #Productivity
Rob Scott · 24 Jan 2025
Zoom Brings AI Companion and Customisation Enhancements to Zoom Team Chat
Zoom has unveiled updates to its Team Chat, including a redesigned sidebar that aims to improve user experience and productivity through AI tools and…
Kristian McCann · 16 Jan 2025
Google Makes AI Free For All Workspace Subscribers As AI Race Heats Up
Why it matters: Google is bundling Gemini AI into Workspace, lifting prices to $14 and giving Meet, Docs, Gmail and Sheets users AI access. Published on UC Toda
Kieran Devlin · 16 Jan 2025
AudioCodes Unveils AI-First Intelligent Meeting Room to Transform Hybrid Meetings
AudioCodes’ AI-first Intelligent Meeting Room brings generative AI, Meeting Insights and RXV series to hybrid meetings. Published on UC Today.
Kristian McCann · 15 Jan 2025
Microsoft Boosts Productivity With 365 Copilot Chat Pay-As-You-Go Agents
Microsoft 365 Copilot Chat adds pay-as-you-go agents, GPT-4o and IT controls, giving buyers a free AI entry point before Microsoft 365 Copilot. Published on UC
Kieran Devlin · 15 Jan 2025
Tactic Booking Software Review: Hybrid Workplace Management
Looking for a better way to manage your teams and resources? The Tactic booking software suite could have everything you need.
Rebekah Carter · 14 Jan 2025
Meta Looks Poised To Bring An AI Revolution To WhatsApp
Meta could add AI-powered chats and custom chatbots to WhatsApp, boosting enterprise communications against Teams and Zoom.
Kieran Devlin · 14 Jan 2025
Achievers To Boost Employee Experience With Microsoft Teams App
Achievers boosts employee experience in Microsoft Teams with in-meeting recognition, custom branding and a Copilot agent plan. Published on UC Today.
Kieran Devlin · 10 Jan 2025
Microsoft Teams News January Update (2025)
To kick off the year, David Dungay was joined by Tom Arbuthnot of Empowering.Cloud, and Graham Walsh from Neat to explore the latest news from the Teams…
David Dungay · 9 Jan 2025
Nureva New Exec Appointments Point to Pursuit of Product Innovation
Nureva has announced a shot in the arm to its leadership by announcing two promotions to key executive positions.
Kristian McCann · 9 Jan 2025
Samsung, TD SYNNEX Maverick Sign UK Collaboration Display Deal
Why it matters: Samsung’s enterprise displays and VXT reach more UK and Ireland partners via TD SYNNEX Maverick, strengthening digital signage, LED and IFP acce
Kieran Devlin · 9 Jan 2025
DTEN Reveals New Collaboration Configurations For Seamless Hybrid Meetings
DTEN has unveiled several new collaboration service configurations for seamless hybrid meeting experiences.
Kieran Devlin · 9 Jan 2025
HP Reveals Advanced Docks To Enhance Flexible Workspaces
HP’s CES 2025 docks aim to cut setup friction for hybrid work, with Thunderbolt 4 G6, Poly Lens, Wolf Security and Quick Connect.
Kieran Devlin · 7 Jan 2025
Big UC News From Microsoft, Google, HP Poly, TD SYNNEX and Newline Interactive
Microsoft 365 Copilot, Google Chat migration, HP Poly and TD SYNNEX UK distribution, and Newline Signage Pro show why UC buyers should care, on UC Today.
Kieran Devlin · 3 Jan 2025
Federating Microsoft Teams: Pros and Cons to Consider for Your Organisation
Federating Microsoft Teams can speed external collaboration and cut tool sprawl, but buyers must weigh security, compliance and admin overhead. Published on UC
Kieran Devlin · 3 Jan 2025
All Microsoft Teams Android Devices To Receive 'Mandatory' Update In February
Microsoft Teams Android devices face a mandatory February update, with admins needing the latest app via Teams admin centre as firmware rules tighten. Published
Kieran Devlin · 2 Jan 2025
Zoom Meeting Links Are Being Impersonated For Phishing Attacks
Why it matters: fake Zoom meeting links are stealing crypto and credentials, exposing UCaaS risk for Zoom, Telegram and malware-aware buyers. Published on UC To
Kieran Devlin · 2 Jan 2025
Newline Interactive To Enhance Digital Signage With 'Signage Pro' Service
Newline Signage Pro simplifies digital signage for buyers, with admin portal control, drag-and-drop content, Google Slides and Q Pro displays. Published on UC T
Kieran Devlin · 23 Dec 2024
Google Can Now Migrate Microsoft Teams Messages To Google Chat
Google has empowered Google Workspace admins to migrate Microsoft Teams messages to Google Chat.
Kieran Devlin · 23 Dec 2024
Planar Expands CarbonLight LED Display Portfolio For Next-Level AV
Planar’s new CarbonLight LED displays boost visual performance for AV buyers, with faster setup for rental, staging, virtual production and broadcast. Published
Kieran Devlin · 16 Dec 2024
Zoom Boosts School, University Collaboration With Workplace For Education
Zoom has announced Zoom Workplace for Education, a new UCaaS solution to enhance collaboration in schools and universities.
Kieran Devlin · 16 Dec 2024
GoTo Enhances Resolve With AI Productivity & Management Features
GoTo has added a swathe of new AI-powered management and productivity features to its GoTo Resolve and LogMeIn Rescue solutions.
Kieran Devlin · 12 Dec 2024
Genelec Turbocharges AV Systems Of Finnish F1 Racing Simulator
Genelec’s AV audio helps Cave Oy’s Finnish F1 simulator sound like the real track, with Absen LED and GLM calibration.
James Stephen · 10 Dec 2024
Zoom Empowers Channel Partners With Video SDK Resale Service
Zoom’s Video SDK resale service gives channel partners a new route to sell programmable video, audio, screen sharing and chat. Published on UC Today.
Kieran Devlin · 9 Dec 2024
Neat Names Tormod Ree Its New Chief Product & Engineering Officer
Why Neat’s product and engineering push matters: Tormod Ree joins as CP&EO, as the UC vendor expands Norway R&D, Board Pro and App Hub.
Kieran Devlin · 5 Dec 2024
Asana, MindCloud Partner To Elevate And Streamline User Workflows
Asana users can now automate workflows with MindCloud’s low-code integrations for Slack, Google Workspace and Salesforce. Published on UC Today.
Kieran Devlin · 2 Dec 2024
Big UC News From Microsoft, Zoom, Google, Cisco Webex and Tango Networks
Microsoft Reportedly Being Investigated By FTC In Sweeping Probe, Teams and Outlook Experiences Major Outage Following a momentous Microsoft Ignite last…
Kieran Devlin · 29 Nov 2024
Zoom Drops 'Video' From Company Name, Secures Largest Workvivo Deal
Zoom drops Video for Zoom Communications as AI-first strategy, Workvivo and Contact Center wins grow. Published on UC Today.
Kieran Devlin · 26 Nov 2024
Microsoft Teams And Outlook Currently Down For Many Users
Microsoft Teams, Outlook and Exchange are down for many users worldwide. Published on UC Today, the outage shows why Microsoft 365 reliability matters.
Kieran Devlin · 25 Nov 2024
WhatsApp Becomes More Enterprise-Friendly With Voice Message Transcripts
WhatsApp voice message transcripts improve accessibility and search for businesses, as Meta adds on-device transcribing and more enterprise features. Published
Kieran Devlin · 25 Nov 2024
UC Migration Hell - Why Legacy Systems Are Costing You More Than You Think
Legacy PBX migrations are costing UC buyers time and money. Published on UC Today, see how Nuwave Teleport automates Teams, Webex and voice transfer.
Rob Scott · 25 Nov 2024
How The Queen Elizabeth II Centre Reigns Supreme In AV Support
Royal demand for reliable hybrid AV at Queen Elizabeth II Centre: Sennheiser, D&B, Yamaha, Panasonic, NEC and more. Published on UC Today.
Kieran Devlin · 21 Nov 2024
Microsoft Teams Users Can Soon Use Voice Cloning Technology
Microsoft unveiled its new Interpreter agent earlier this week at Microsoft Ignite.
James Stephen · 21 Nov 2024
Alight Worklife Launches On Microsoft Teams To Boost Employee Experience
Alight Worklife launches on Microsoft Teams with Avanade, bringing benefits, well-being, AI and IVA support to employees.
James Stephen · 20 Nov 2024
Microsoft Ignite 2024: Five Key Takeaways From Satya Nadella's Keynote
This week, at Microsoft Ignite 2024, CEO Satya Nadella unveiled a Microsoft future powered by and dedicated to advanced AI, focusing on innovations…
Kieran Devlin · 19 Nov 2024
AI Show - Scaling AI for Success and Avoiding ‘Flat Squirrel’ Indecision
BCG report shows why most firms fail to scale AI; Published on UC Today, Elizabeth Bieniek shares how teams can drive value with AI.
Rob Scott · 8 Nov 2024
Customer Engagement With Microsoft Teams - UC Round Table
This Round Table shows why Microsoft Teams, Teams Phone, Operator Connect, Copilot and contact centre integrations now matter for CX.
Kieran Devlin · 6 Nov 2024
What Could Be In Store At Microsoft Ignite 2024?
Microsoft Ignite 2024 could bring Copilot, AI agents, Teams layout changes, Teams Phone and Teams Rooms updates.
Kieran Devlin · 5 Nov 2024
Cisco Board Pro G2 Review: Intelligent Collaboration
Ensuring your hybrid team thrives requires more than just the right software. Teams also need hardware designed to bridge the gaps between distributed…
Rebekah Carter · 1 Nov 2024
Almost 3/4s of Microsoft Teams Enterprise Customers Buy Premium, Phone or Rooms
Almost three-quarters of Microsoft Teams Enterprise customers also subscribe to the vendor's Teams Premium, Teams Phone or Teams Rooms solutions.
Kieran Devlin · 31 Oct 2024
Akixi Just the Job for Highly Distributed Recruitment Agencies
Akixi gives distributed recruitment agencies live call visibility and real-time data to improve service, staff use and revenue.
George Malim · 30 Oct 2024
Lenovo, Cisco Expand Partnership To Bolster Digital Transformation
Lenovo and Cisco have expanded their partnership to simplify hybrid work, Cisco Collaboration Devices, Truscale Meeting Room as a Service, AI and networking. Pu
Kieran Devlin · 29 Oct 2024
Microsoft Unveils New Teams Layout To Boost Collaboration
Microsoft’s new Teams chat and channels layout could streamline collaboration and productivity for buyers, with Copilot, Microsoft Places and Outlook Calendar.
Kieran Devlin · 29 Oct 2024
DisplayNote To Enhance Display Screen Sharing With Platform Update
DisplayNote’s platform update improves screen sharing control, device discovery and infrared remote support on collaboration displays. Published on UC Today.
Kieran Devlin · 28 Oct 2024
Big UC News from Zoom, HeyGen, Cisco Webex, Salesforce and Microsoft
Zoom AI Companion 2.0 goes live, HeyGen adds AI avatars for Zoom, and Webex, Salesforce and Microsoft ramp up workplace AI on UC Today.
Kieran Devlin · 25 Oct 2024
Spatial Meetings to Ceiling Microphone Pro: All the Collab News from WebexOne
UC Today’s Tom Wright hosts Cisco’s Snorre Kjesbu . In this session we discuss the following: 1) Cisco's deepened relationship with Apple 2) The new…
Tom Wright · 25 Oct 2024
Crestron To Streamline Comms And Digital Signage With New Decoder/Encoder
Crestron’s DM NVX 384 decoder/encoder adds USB-C, multi-input switching and 5K support for AVoIP, UC and signage.
Kieran Devlin · 24 Oct 2024
'We've Chosen Cisco Twice' - Why Akamai Came Back for More
UC Today's Tom Wright hosts Cisco's Aruna Ravichandran and Akamai's Nikki Parsons .
Tom Wright · 23 Oct 2024
Cisco VP's Top 3 AI Announcements from WebexOne 24
Cisco’s WebexOne AI updates show why open LLM integration and private data matter for workplace tech buyers. Published on UC Today.
Tom Wright · 23 Oct 2024