Snom: Europeans Still Love Their Deskphones
Snom says deskphones still matter in Europe, with 83.5% preferring fixed phones as VoIP adoption rises on cost, quality and mobility. Published on UC Today.
Rebekah Carter · 1 Nov 2019
RingOver Continues to Gain Ground in Flexible Calling
UC Today caught up with RingOver's CEO, Renaud Charvet, to learn a little more about what the company is doing to drive growth in the current marketplace
Rob Scott · 30 Oct 2019
Expert Speakers Wanted for UC Summit 2020
The UC Summit 2020 is our pioneering new digital-only event, designed to give attendees an exciting way of tailoring their education to suit their needs. Our virtual event gives anyone and everyone the chance to explore endless amazing content, in a way that makes it accessible for everyone
Rob Scott · 29 Oct 2019
Enhanced Connectivity Equals Better UK Productivity
According to recent research from O2 Business, companies throughout the UK could potentially benefit from £34.1 billion in gains from enhanced…
Rebekah Carter · 28 Oct 2019
Inside Centile's Any³ Architecture
Any service, over any network, on any terminal. This is how Centile addresses the needs of mobile operators and enterprises who want to deliver advanced enterprise-grade communications
Ian Taylor · 25 Oct 2019
Remote Working Trends 2020: The Future is Flexible
Remote working is truly coming of age as we prepare to enter the third decade of this millennium, and as it matures some important trends and themes are developing
Maya Middlemiss · 25 Oct 2019
Soluno: Mobile First is Key to Cloud PBX Success
With a particular focus on enterprise telephony, Soluno's solutions offer flexibility, cost-savings, and integrations that make call handling more manageable
Ian Taylor · 24 Oct 2019
Keeping Your Collaboration Secure
Cequence Security is a US-based security startup that pays extra attention to the security of applications, researchers there designed and automated a bot…
Ian Taylor · 24 Oct 2019
Spectralink Smartphone Achieves New Certification
Spectralink, a market leader in the delivery of innovative mobile solutions, recently announced that it's Spectralink Versity smartphone is now Android…
Rebekah Carter · 21 Oct 2019
Three Ways to Embrace Workplace Mobility
No matter how you power your enterprise communications, you want the system, be it on-premises, hybrid, or Cloud-based, to extend the use of powerful…
Ian Taylor · 16 Oct 2019
Why IS Device Management Important?
Device management helps IT spot meeting room and BYOD issues early, push security updates, and protect enterprise devices with MDM. Published on UC Today.
Ian Taylor · 15 Oct 2019
Introducing MOMO board: The Innovative Message Board
MOMO Board could help dispersed teams collaborate better with boards, chat and cloud storage. Published on UC Today, it supports mobile and desktop sharing.
Rebekah Carter · 10 Oct 2019
Yamaha YVC-300 / YVC-330 Review: Collaborate Anywhere
For professionals eager to embrace any time, anywhere collaboration, Yamaha YVC-300 / YVC-330 is definitely the way to go
Anwesha Roy · 9 Oct 2019
AudioCodes Introduces Room Experience Suite
We recently visited one of Israel’s hubs of innovation, AudioCodes HQ, just outside of Tel Aviv to sit down with Nimrode Borovsky
Ian Taylor · 9 Oct 2019
UCaaS Starts with UX
Why UCaaS adoption depends on UX: Published on UC Today with PGi, this webinar covers user experience, user interface and emerging tech.
Patrick Watson · 2 Oct 2019
Introducing UC Trends 2020 - Silicon Valley Tour
UC Trends 2020 spotlights Twilio, Zoom, Microsoft and more from Silicon Valley, helping UC and CX buyers track 2020 collaboration, CPaaS and CX shifts. Publishe
Rob Scott · 1 Oct 2019
Major Updates to Centile ISTRA
With its latest update to ISTRA, Centile sought to advance the evolution of workplace collaboration, adding a worthwhile business feature to its UC offering, ‘ISTRA Collab Business’
Ian Taylor · 19 Sept 2019
An Enterprise Guide to UC Management – Part 2
In part 1 of this blog post , I introduced the concept of UC management. In this post, we dive into more detail about the value that a UC management can…
Guest Blogger · 19 Sept 2019
TeleSign Expands Services with RCS Messaging
Since 2005, TeleSign has been at the forefront of innovation in the CPaaS arena.
Ian Taylor · 28 Aug 2019
ClearOne Enhances Cloud Collaboration Platform
ClearOne upgrades COLLABORATE Space with multi-screen classroom support, stronger security and 100-user meetings, helping education buyers. Published on UC Toda
Rebekah Carter · 23 Aug 2019
MessageBird Enhances Two-Way-Business Texting
MessageBird’s Programmable Conversations unifies WhatsApp, WeChat, Facebook Messenger and SMS, helping contact centres cut CX friction. Published on UC Today.
Ian Taylor · 23 Aug 2019
Snom Brings Flexible DECT to Business Environments
With DECT, Snom can provide today's businesses with the freedom of movement they need, without forcing them to compromise on call quality or performance
Rebekah Carter · 21 Aug 2019
Grandstream GWN7600 WiFi Access Point Review - Advanced APs
For businesses to run a successful communication stack, they need more than just the right combination of software and hardware.
Rebekah Carter · 20 Aug 2019
Aragon 2019 Research Globe Revealed
Aragon’s UC&C Globe shows Cisco, Microsoft and Google driving cloud, UCaaS, CPaaS, APIs, AI and collaboration.
Rebekah Carter · 9 Aug 2019
The Future is Flexible: Equip Workers for the Revolution
Flexible working is reshaping UK offices, remote collaboration and video conferencing; Logitech says buyers should equip workers and spaces for productivity.
Guest Blogger · 8 Aug 2019
Pragma Introduces iPECS Cloud Mobile
Why it matters: Pragma’s iPECS Cloud Mobile with Tango Networks brings PBX features, hunt groups, call recording and transfer to UK mobile users. Published on U
Rebekah Carter · 8 Aug 2019
Phone Masking: Q&A with a 2600Hz Architectural Engineer
His official title is Architectural Engineer at 2600Hz , and given his background, James Aimonetti lives up to that title.
Ian Taylor · 7 Aug 2019
Bringing New Generation Cloud Comms to EMEA
RingCentral and Westcon’s EMEA partnership matters for buyers needing UCaaS, cloud communications and collaboration, with 1,500 apps and 9,000 partners. Publish
Maya Middlemiss · 6 Aug 2019
Revealing The Ultralight New Snom A150 Wireless DECT Headset
The A150 DECT headset features a stylish over-ear design that combines premium comfort with the high-quality audio that clients have come to expect from Snom
Rebekah Carter · 23 Jul 2019
5G? We're Not Ready!
Why it matters: Cradlepoint finds most firms are unready for 5G, with security and Gigabit-Class LTE knowledge gaps slowing adoption. Published on UC Today.
Rebekah Carter · 15 Jul 2019
Centile ISTRA - Simple Enterprise Collaboration
ISTRA is about convenience and lets users join webinars and calls on the go, and even while driving. The ability to integrate with advanced collaboration tools alone is convenient, but ISTRA users have access to other forms of convenience
Ian Taylor · 5 Jul 2019
VoIPstudio to Add Screen and File Sharing
It's clearto VoIPstudio after condicting a survey, that their customers craved features like screen/file sharing, so they began working on enhancing their collaboration suite that already included real-time IM, Chat, and presence indicators
Ian Taylor · 3 Jul 2019
Spike Raises $5 Million to Make Email Smarter
Founded in 2013, Spike markets itself as 'email reinvented.' It may not be far off with its claim, as the conversational email app is user-friendly and…
Ian Taylor · 18 Jun 2019
Loom Raises $11 Million in Series B Funding Round
Loom has a unique offering in the UC space, they provide efficient bug tracking, client updates, a platform for explaining complicated workflows, product…
Ian Taylor · 13 Jun 2019
Introducing Linkus Softphone by Yeastar
Softphones offer perks such as flexibility, mobility, agility, and can save valuable desk space. Not to mention the cost savings passed down to call and contact centers because they eliminate the need for traditional desk phones
Ian Taylor · 12 Jun 2019
Sell, Sell, Sell! With Dialpad's Latest Innovation
Dialpad Sell adds real-time transcription, VoiceAI and live coaching to sales calls, helping buyers improve coaching, sentiment and CRM logging. Published on UC
Patrick Watson · 31 May 2019
Centile says with FMC, Comes Flexibility & Agility
The latest generation of UC platforms are more adaptable than ever before and can integrate, as well as control a phone’s native SIM, instead of only an app, removing a hefty barrier in the call recordings industry
Ian Taylor · 31 May 2019
Mobile Work Management Solution Skedulo Raises $28M
Why workplace buyers should care: Skedulo raises $28M Series B led by M12 to expand mobile workforce management, scheduling and integrations with Workday, Servi
Ian Taylor · 30 May 2019
Channel Market a Big Target for Centile and Swyx
Centile and Swyx target the channel with ISTRA Connect, combining UC and FMC on a channel-only platform as a service. Published on UC Today.
Patrick Watson · 29 May 2019
Collaboration Market Valuations Are Crazy
Why collaboration valuations are soaring: Zoom, Slack, Microsoft Teams, Fuze, RingCentral, 8x8 and Vonage are driving UC growth, published on UC Today.
Rebekah Carter · 23 May 2019
Slack Review: The Pioneer of Team Collaboration Software
Slack is one of the most popular teamwork and collaboration services available on the web today, our review here.
Rebekah Carter · 13 May 2019
Owl Labs Raises $15m for Expansion
Owl Labs raises $15m from Spark Capital, Matrix Partners and Playground Global to expand Meeting Owl, boosting Zoom, Google Hangouts and Microsoft Teams.
Ian Taylor · 8 May 2019
Deploying Microsoft Teams for your Small Business
Microsoft Teams deployment for SMBs hinges on the right Microsoft 365 licensing, Enterprise Edition and training.
Ian Taylor · 7 May 2019
Analytics On The Move
It seems like 99% of call centres I have observed come to a grinding halt when the call centre manager isn’t present to make a change on their setup.
Dominic Kent · 3 May 2019
Centile Takes Reseller Value to the Next Level
When considering UK market expansion, Centile found the UCaaS service provider marketplace to be over-saturated with resellers struggling to make a margin
Ian Taylor · 3 May 2019
Samepage Beefing up Free Collaboration Features
Samepage adds free group text, voice and video chat plus Zapier integrations, helping SMBs cut app overload with cloud collaboration. Published on UC Today.
Ian Taylor · 1 May 2019
Mitel Report Highlights UCaaS Adoption
Mitel notes that “as platforms prove their security credentials, businesses across Europe are becoming increasingly confident in using them to modernise their information systems”
Rob Scott · 1 May 2019
The Modern Workplace is in a State of Flux
Modern workplace change is reshaping space, hybrid working and unified communications. Published on UC Today, with Microsoft and Ascentae.
Guest Blogger · 30 Apr 2019
Mobile Network Operators Struggle with 5G
Only 25% of MNOs feel ready for 5G. Published on UC Today, Infovista flags network planning, testing and optimisation gaps.
Rebekah Carter · 30 Apr 2019
Enterprise Mobility: Bring Your Own Ideas
Bring Your Own Device (BYOD), for most people and organisations, is a buzzword. Enterprises have dabbled in BYOD for years but the security and restricted access issues has put off both IT and users
Dominic Kent · 24 Apr 2019
Sennheiser Releases 2 New UC Solutions
Sennheiser’s new SP 30 speakerphone and Century SC 660 ANC USB headset promise better UC audio, mobility and ROI for hybrid work.
Rebekah Carter · 23 Apr 2019
Polycom Trio 8800 Review - Poly's Game Changing Conference Phone
For businesses looking to take their first step into a brighter future, the Polycom RealPresence Trio 8800 is the world’s first smart hub tool for group collaboration that offers a unique audio and visual experience alike no other.
Ian Taylor · 18 Apr 2019
Is Mobile UC Better than OTT Applications?
As the business landscape continues to evolve, the concept of "mobility" is becoming increasingly crucial. Companies of all shapes and sizes are consistently looking at ways to empower remote workers, deliver stronger mobile experiences, and even connect to consumers over smartphone connections
Rob Scott · 12 Apr 2019
Mitel Positions Channel-First UCaaS Platform
Mitel’s channel-first MiCloud Connect UCaaS platform brings cloud calling, collaboration and contact centre integration.
Dominic Kent · 12 Apr 2019
Kakapo Systems Release Unity Mobile 2.0 for BroadSoft
Since 2006, Kakapo Systems has developed unified communications and call center apps for BroadSoft service providers.
Ian Taylor · 12 Apr 2019
What is Cisco Webex Calling?
Cisco boasts a vast portfolio of telephony and cloud products. Naturally, the expectation is a cloud phone system offering should be natively intertwined with the phone package
Dominic Kent · 10 Apr 2019
Logitech Launch Logitech Zone Wireless Plus
Why Logitech Zone Wireless Plus matters for mobile workers: ANC, Qi wireless charging, Bluetooth, Unifying Receiver and Logitech Tune. Published on UC Today.
Patrick Watson · 8 Apr 2019
The Rise of the Personal Speakerphone
Accepting the world hasn’t gone totally millennial just yet and phone calls need to happen, personal speakerphones are an ideal alternative to carrying round a spare desk phone
Dominic Kent · 5 Apr 2019
RingCentral Working as One
Why it matters: RingCentral is pushing “working as one” at Enterprise Connect 2019, using interoperability and full stack UCaaS to unify workflows. Published on
Patrick Watson · 1 Apr 2019
Centile ISTRA Has Everything You Need & More
Centile ISTRA adds native SIM FMC, Cloud PBX and CRM integrations, helping SMB resellers cut reinvestment and speed rollout.
Ian Taylor · 28 Mar 2019