
Moving from Desk to Mobile Communications with VanillaIP
Rob Scott talks to Iain Sinnott, Sales & Marketing Director at VanillaIP about moving from desk to mobile communications
Rob Scott · 7 Apr 2020
Say Hello to AMIE: Mobile Intelligence from Spectralink
Leader in solutions for enterprise mobility, Spectralink, recently introduced its brand-new mobility intelligence platform: AMIE.
Rebekah Carter · 6 Apr 2020
Avaya’s CMO on Delivering an Evolved Experience Economy
Despite joining the company at a strange time in the communication industry, Simon Harrison has jumped into the opportunity to show the world what a communication leader can do for companies in times of crisis
Rob Scott · 3 Apr 2020
Slack Extends VoIP Calling with Teams, Zoom
Slack widens Teams, Zoom, Cisco and RingCentral VoIP calling from Slack, helping buyers centralise UC and remote work comms. Published on UC Today.
Ian Taylor · 2 Apr 2020
Choosing the Best Remote Working Tech During the COVID-19 Pandemic
Rob Scott takes us through a quick guide to remote working technology
Rob Scott · 2 Apr 2020
Slack to add Microsoft Teams Calling Integration
According to Slack's CEO, Stewart Butterfield (pictured, above), the collaboration company is working on a Microsoft Teams calling integration for the…
Ian Taylor · 1 Apr 2020
Mondago Launches 'Go Integrator' Chrome Extension
Mondago's desktop client has long been its flagship software and has several forward-thinking functionalities, including call control
Ian Taylor · 1 Apr 2020
Remote Work is the Future of Work
Roughly three weeks ago those in the UC industry could have told the rest of the world, that people who could work from home would likely transition to…
Ian Taylor · 1 Apr 2020
McKinsey 5G Report Highlights a Connected Future
Why 5G matters for workplace buyers: McKinsey says advanced connectivity could add $1.2tn to $2tn by 2030. Published on UC Today, with retail, manufacturing and
Rebekah Carter · 31 Mar 2020
AUVS UV Box Receives Approval for Infection Control
Spectralink approves AUVS UV Box for Enterprise Versity smartphones, helping healthcare buyers cut MRSA and cross-contamination risk.
Rebekah Carter · 30 Mar 2020
Zoom Intros Referral Program for 'Master Agents'
Zoom expands its Global Channel Partner Program with master agents AVANT, Intelisys, Pax8 and Telarus, boosting Zoom Phone and UCaaS reach. Published on UC Toda
Ian Taylor · 27 Mar 2020
Keeping the Lights on with Tools from Alcatel-Lucent Enterprise (ALE)
Free Rainbow Enterprise licenses are now available for a three-month period, starting from the 9th of March. This ensures that companies of all sizes can unlock the benefits of cloud communications in a time when we all need better connectivity
Rob Scott · 27 Mar 2020
Mobile-First Work is the Future of Europe
One of Soluno's unique advantages, is it resides in one of the most progressive nations in the world, Sweden. For the citizens of the Scandinavian country, particularly those in the enterprise sector, it is fairly common that they have two mobile devices
Ian Taylor · 27 Mar 2020
Snom Offers Tips for Secure Remote Work
Snom explains how VPNs, IP phones and A210 WLAN dongles can secure remote work during COVID-19.
Ian Taylor · 27 Mar 2020
Slack Delivers its Biggest Redesign to Date
Slack’s biggest redesign improves navigation, sidebar, search and onboarding, helping teams using Cisco Webex Meetings and Freshdesk work faster. Published on U
Ian Taylor · 26 Mar 2020
Microsoft Teams and Cortana Updates for March 2020
Why it matters: Microsoft Teams is getting Cortana productivity features, Surface Earbuds support and Play My Emails, while outages hit heavy traffic. Published
Ian Taylor · 24 Mar 2020
Vilicom and Mavenir Introduce Connectivity as a Service
Why it matters: Vilicom and Mavenir’s Connectivity as a Service aims to cut 4G and 5G costs with vRAN. Published on UC Today.
Rebekah Carter · 20 Mar 2020
Microsoft Teams Hits 44 Million Daily Active Users
Microsoft Teams hits 44 million daily active users as COVID-19 drives remote work, with noise suppression, Business Voice and devices.
Ian Taylor · 19 Mar 2020
Microsoft Teams Lets Down Remote Workers Worldwide
Microsoft's flagship collaboration tool is down for the count. Just as millions logged on for their coronavirus-prompted work-from-home arrangements, the…
Ian Taylor · 16 Mar 2020
Big News You May Have Missed
Welcome back to another exciting week in the Unified Communications and Collaboration industry.
Rebekah Carter · 16 Mar 2020
Discussing the State of Texting with ZipWhip
Texting is now the primary channel for many buyers, so UC Today’s ZipWhip report shows why business SMS, RCS and compliance matter.
Rebekah Carter · 12 Mar 2020
Moneypenny, Ninja Number, and VoiceNation Join Forces
Moneypenny expands in the US with Ninja Number and VoiceNation acquisitions, lifting revenue and adding virtual phone systems, answering services and webchat. P
Rebekah Carter · 10 Mar 2020
What's Next for Unified Comms and Collab?
Microsoft Teams, Zoom and Slack show why UCC is growing. Published on UC Today, Kara Korte says proper deployment of video conferencing and UCaaS drives product
Ian Taylor · 6 Mar 2020
With COVID-19 Spreading, Video Conferencing is Booming
COVID-19 is driving demand for Zoom, PGi, LogMeIn GoToMeeting and StarLeaf as remote work and video conferencing surge.
Ian Taylor · 5 Mar 2020
Coronavirus is Causing Tech Event Cancellations
Why event shifts matter: Cisco, Google, Facebook and Microsoft are moving tech conferences to virtual formats, highlighting UC and collab tools. Published on UC
Ian Taylor · 5 Mar 2020
Voice Calls Will Always be Relevant for SMBs
Rob Seymour, Marketing Director, VoIPstudio, sat down with us to share why he feels VoIP services are a necessity for SMBs
Ian Taylor · 5 Mar 2020
Removing the Complexity in Business Communication
Shams Khan, Solutions Consultant at SCB Global, told us “…businesses, in order to take out the complexity of corporate communications, need to take a crawl, walk, and run” approach and cut down on the duplication of platforms
Rene Millman · 5 Mar 2020
WhatsApp Business Adds New Feature and Updates
WhatsApp Business adds Catalogs and dual account support, helping SMBs showcase products and manage chats. Published on UC Today, with UX updates.
Ian Taylor · 5 Mar 2020
UC Today Trending News Round Up
Watch on YouTube WATCH the video, LISTEN to the podcast (this edition coming soon) or READ the text: It’s been an exciting couple of weeks here in the…
Isabel Blakemore · 4 Mar 2020
Avaya Spaces Makes its UK Debut
Avaya today announced the launch of Avaya Spaces in the UK. We spoke with Steve Joyner, Managing Director, Avaya U.K. & Ireland about the release
Ian Taylor · 4 Mar 2020
How 5G Will Change Collaboration Technology
5G will reshape Microsoft Teams, Skype and cloud collaboration by reducing latency and enabling real-time work, but IT needs new visibility. Published on UC Tod
Guest Blogger · 4 Mar 2020
Where Does Collaboration Fit in a Digital Workplace?
For most of modern work history, collaboration was the little sibling of digital tools.
Guest Blogger · 2 Mar 2020
Snom says Give Huddle Rooms a Shot
Increased mobility and a growing global workforce mean meeting spaces can become a scarcer commodity, especially for SMBs, according to Roman Hennes, Product Marketing Manager, Snom
Ian Taylor · 28 Feb 2020
BICS’ Response to Demand for Managed Mobility Services
Mobile connectivity has become an important vehicle for staying in touch and can now be relied upon more and more - we talk t BICS
Maya Middlemiss · 28 Feb 2020
5G to Make Up 10% of Mobile Connections by 2023
Cisco says 5G will top 10% of mobile connections by 2023, with faster broadband, IoT growth and future of work implications. UC Today.
Ian Taylor · 28 Feb 2020
Node4 Launches N4Engage
Node4 launches N4Engage for UC&C, video, voice and omni-channel contact centres, helping buyers simplify collaboration, cloud and communication.
Rebekah Carter · 25 Feb 2020
Big News You May Have Missed
Slack, Twilio, Logitech and Crestron updates show why UC buyers should watch collaboration, video first and room management trends. Published on UC Today.
Rebekah Carter · 24 Feb 2020
Soluno and HFO Telecom Partner for German Expansion
In an interview with UC Today, Richard Smeets, Soluno's Country Manager for Germany and Oliver Schuster HFO Telecom's Head of Cloud, opened up about the new partnership
Ian Taylor · 19 Feb 2020
VoIPstudio on the Increased Popularity of UCaaS
Rob Seymour, Marketing Director, VoIPstudio, told me, VoIP is experiencing an evolution of sorts, and customers crave more features that help them stay competitive
Ian Taylor · 14 Feb 2020
RingOver: Friend of the Flexible Freelancer
RingOver’s cloud phone system is designed to meet the needs of every user, including the solopreneur — who can now have all the functionality of a powerful PBX, via a simple mobile and web app.
Maya Middlemiss · 14 Feb 2020
UCaaS and Public Cloud: The Perfect Combination
The flexibility and scalability of UCaaS is enabling solutions like PGi to have the ability to deliver UCaaS solutions entirely independently of on-premises installation
Maya Middlemiss · 14 Feb 2020
Soluno and T-Mobile Netherlands Join to Enhance FMC
Soluno's strength lies in its mobile-first method, which now makes it straightforward for T-mobile customers to activate new lines, as well as manage features like call routing, queuing, and billing
Ian Taylor · 13 Feb 2020
Is Digital Transformation Shaking Confidence in SD-WAN?
Cato Networks’ State of the WAN study shows SD-WAN confidence fell after digital transformation, while SASE improved it.
Rebekah Carter · 6 Feb 2020
Avaya ENGAGE Offers Cloud Office UCaaS Preview
Without further ado, here's everything we learned about Avaya Cloud Office powered by RingCentral which will be made generally available in the spring of 2020.
Ian Taylor · 3 Feb 2020
Why is Twilio Dominating the CPaaS Industry?
Why Twilio leads CPaaS: early market entry, strong developer experience and APIs, plus contact centres, 2FA, bots and omnichannel. Published on UC Today.
Ian Taylor · 20 Jan 2020
Snom Finds 40 Percent of UK Companies Prefer VoIP
Leading enterprise VoIP phone manufacturer Snom surveyed 2,046 employees, managers, and directors across France, Germany, Italy, Spain, and the UK. Almost 2,000 of those surveyed, said they have a fixed-line desk phone
Ian Taylor · 10 Jan 2020
Enterprise Mobility and Millennials in the Workplace?
Enterprise mobility helps millennials work anywhere, boost productivity, win talent, improve customer service and tighten EMM security.
Guest Blogger · 7 Jan 2020
Are You Ready for the 5G Phenomenon?
Why 5G matters for workplace tech: IDC and Ericsson see rapid uptake, with Apple iPhone, Android and telecoms set to reshape mobility. Published on UC Today.
Rebekah Carter · 6 Jan 2020
Local Channel Support is Key to IP Migration
In an exclusive interview with UC Today, Snom CEO, Gernot Sagl, explains his views on how to reach local channels. His take - by speaking to them in the language and terms they use
Ian Taylor · 18 Dec 2019
Slack Reports Solid Third-Quarter
Slack CEO, Stewart Butterfield , once again struck back at Microsoft with a solid third-quarter call and up-to-date user metrics.
Ian Taylor · 10 Dec 2019
CPaaS is Where the Magic Happens says ALE
One of the leading providers of CPaaS solutions, ALE (Alcatel-Lucent Enterprise), believes that CPaaS is the future of more flexible and innovative environments for customer satisfaction and user experience
Rob Scott · 5 Dec 2019
Future of Work Trends: Transparent Collaboration
As we look forward to a new decade we can certainly assume that the way we work will continue to undergo rapid transformation, as it is impacted by shifts in technology, demographics, and environmental factors
Maya Middlemiss · 5 Dec 2019
Microsoft Teams Hits 20 Million Daily Active Users
Why it matters: Microsoft Teams has hit 20 million daily active users, overtaking Slack, as Office 365 growth, security and compliance keep rising. Published on
Ian Taylor · 20 Nov 2019
98 Percent of Enterprise Servers are On-Premises
98% of enterprises still run on-premises servers, showing cloud migration barriers. Published on UC Today, on-premises, cloud telephony, VoIP and UC.
Ian Taylor · 15 Nov 2019
New BlueJeans Agreement Equals 5G Mobile Conferencing
Samsung, Verizon, and Blue Jeans teamed up to create a new video business application for teams and enterprise users.
Ian Taylor · 15 Nov 2019
Formation Tech on the Avaya-RingCentral Alliance
In four years, Formation Tech has racked up some impressive accolades. They have also seen explosive growth and achieved Avaya 'Diamond Cloud Integrator' status
Ian Taylor · 12 Nov 2019
Slack CEO: Microsoft Surprisingly Unsportsmanlike
Slack says Microsoft Teams numbers mislead as Stewart Butterfield questions Office 365 integration. Published on UC Today.
Ian Taylor · 12 Nov 2019
Twilio 'Math Error' Prompts Stock Decline
Twilio’s earnings math error hit shares, but the CPaaS leader says CX growth, Flex and revenue momentum remain intact. Published on UC Today.
Ian Taylor · 7 Nov 2019
Introducing Snom Velocity, a Firmware Evolution
Snom has always been on the cutting-edge of innovation in the <a href="http://www.uctoday.com/unified-communications/ucaas/what-is-voip-and-how-has-it-evolved/" class="wpil_internal_link" >VoIP</a> market and was one of the first VoIP phone manufacturers to recognize that long software release intervals can lead to the disappointment of partners, and that software updates are critical to the success of their business
Ian Taylor · 1 Nov 2019
Kakapo Systems Launch SMS Integration
Available through Kakapo Systems' desktop suite, the new SMS integration lets enterprise end users send/receive SMS messages from the Unity console. The Unity SMS connector is only available in the United States
Ian Taylor · 1 Nov 2019