BT Launches 'First Full Suite of Sovereign' Voice, AI and Cloud Solutions in UK: Key Takeaways
BT UK launches the first full sovereign cloud, AI, voice, and connectivity portfolio. Here's what enterprise and UC buyers need to know.
Kieran Devlin · 28 Apr 2026
8×8 Takes Aim at Retail's Frontline Workers Communications Gap With UK Launch
8×8 launches Retail Nationwide in the UK, a frontline workers communications platform built for shared devices and multi-site retail.
Kieran Devlin · 24 Apr 2026
CallTower Elevates Mobility and Security With Microsoft Teams, Webex eSIM Access
CallTower enhances security and Microsoft Teams and Webex mobility with free eSIMs and Mutare-powered network-edge voice spam blocking.
Kieran Devlin · 10 Apr 2026
BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC
CallTower’s William Rubio explains why Microsoft, Cisco, Zoom, Genesys, Five9, WhatsApp for Teams, Dual eSIM and practical AI matter for
Kieran Devlin · 9 Mar 2026
Wildix Erases the Mobile Communications "Blind Spot": New eSIM Brings the Native Dialer in From the Cold
Wildix mobile communications get a major upgrade with the new eSIM, integrating native dialing into enterprise workflows.
Kieran Devlin · 2 Mar 2026
Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise
In 2026, the mandate I’m seeing for IT leaders is paradoxically simple yet incredibly difficult: innovate faster, but spend less.
Rob Scott · 25 Feb 2026
Liberating Legacy Lines: How to Cut POTS Costs and Escape Its Fading Reliability
Cut POTS costs and keep legacy alarms, elevators and desk phones running with Tango Networks’ Tango Extend over VoLTE, SIM and Ethernet. Published on UC Today.
Kristian McCann · 4 Feb 2026
Redundancy Without Waste: The Smarter UCaaS and POTS-Dependent Devices Backup Strategy
Learn how Tango Networks’ Mobile Network as a Service can replace dual UC platforms and POTS lines for cheaper continuity.
Kristian McCann · 28 Jan 2026
Stop Paying Twice: Why Dual UC Licensing Is the Wrong Continuity Strategy
Dual UC licensing can double costs without full resilience. Published on UC Today, see why Microsoft Teams, Cisco Webex and Tango Extend mobile UC may work bett
Kristian McCann · 22 Jan 2026
Why Native Mobile UC Delivers Better Experience and Engagement
Why native mobile UC matters: Tango Networks says enterprises can fix frontline worker trust, visibility and data gaps with native dialer integration. Published
Kristian McCann · 2 Dec 2025
Deskless Workers Power 80% of the Workforce: So Why Are They Under-Tooled?
Deskless workers make up the majority of the workforce, but most enterprise tools aren’t designed for them, creating inefficiencies and frustration
Kristian McCann · 11 Nov 2025
Microsoft Teams for Field Service: The Command Center Transforming Operations
Discover how Microsoft Teams for Field Service integrates with Dynamics 365, AI, and IoT to boost efficiency and customer experience.
Rebekah Carter · 31 Oct 2025
Mastering Mobile Control and Compliance with Integrated UC
Why mobile UC control matters: Tango Networks' Lee Essex explains compliance blind spots, shadow IT and native dialler gaps for mobile-first workplaces. Publish
Kristian McCann · 31 Oct 2025
Microsoft Teams Phone System ROI: Unlocking True Business Value for the Enterprise
Discover how Microsoft Teams Phone delivers 143% ROI through cost savings, productivity gains, and unified cloud communications.
Rebekah Carter · 31 Oct 2025
How Employee Engagement CPaaS Solutions Reduce Burnout and Improve Workflows
Discover how employee engagement CPaaS solutions automate workflows, reduce burnout, and enhance productivity across contact centers, healthcare, and logistics.
Rebekah Carter · 24 Oct 2025
AI + Programmable Voice: 10 AI-Driven Programmable Voice API Use Cases
Businesses are rediscovering the power of voice, and probably not in the way you’d expect.
Rebekah Carter · 17 Oct 2025
WhatsApp Compliance in the Contact Center: Building Trust Without Slowing CX
WhatsApp compliance now shapes contact centre CX: published on UC Today, see how WhatsApp Business API, CPaaS, GDPR, HIPAA, PCI and FINRA matter.
Rebekah Carter · 17 Oct 2025
Closing the Loop with Real-Time Feedback: CPaaS for CX and EX Leaders
CPaaS is turning SMS, RCS, voice and chat into real-time feedback loops for CX and EX leaders.
Rebekah Carter · 10 Oct 2025
The Practical Side of CPaaS Implementation: Overcoming CPaaS Deployment Challenges
This explains how CPaaS implementation can overcome legacy APIs, vendor lock-in and compliance hurdles to prove ROI with Cisco, Twilio an
Rebekah Carter · 3 Oct 2025
Microsoft Teams Contact Center Integration: Connect vs Extend vs Unify
Microsoft Teams contact center integration shifts from Connect to Extend to Unify, shaping AI-driven service, Teams Phone and Azure.
Rebekah Carter · 3 Oct 2025
The RCS vs WhatsApp Debate Could Reshape Enterprise Messaging Plans in 2026
RCS and WhatsApp could reshape enterprise messaging in 2026 as Apple support, Meta rules, compliance, CPaaS and security diverge.
Rebekah Carter · 1 Oct 2025
Why IT Leaders Are Prioritising UC-Integrated Mobile Telephony
UC-integrated mobile telephony with Tango Extend and eSIM helps IT control mobile costs, compliance and Microsoft Teams or Cisco Webex.
Kristian McCann · 1 Oct 2025
Gamma and O2 Daisy Forge Alliance to Simplify Business Communications
Why it matters: Gamma and O2 Daisy are consolidating UCaaS, cloud telephony, business mobility and connectivity to cut vendor sprawl. Published on UC Today.
Kieran Devlin · 10 Sept 2025
Financial Services Firms Need to Act Now on Mobile Communications Compliance to Avoid Large Fines
Stay ahead of FCA & SEC fines with mobile communications compliance for financial services using eSIM & UC integration.
Kristian McCann · 8 Sept 2025
RCS Messaging Is Here - And It's Changing the Business Game
RCS messaging is redefining business communication with AI-driven, interactive, branded conversations that go beyond SMS.
Christopher Carey · 19 Aug 2025
CASA25: Where the Future of CPaaS Takes Centre Stage in Amsterdam
In an era where programmable communications are wholly rewriting enterprise playbooks, CASA25 lands in Amsterdam at just the right moment.
Kieran Devlin · 29 Jul 2025
The Unified Communications Market Boom: Stats, Trends, and Leading Vendors
The UC market is booming as Microsoft, Zoom, Google and Cisco add AI to UCaaS, hybrid cloud and telephony.
Rebekah Carter · 10 Jul 2025
Zoom Takes the Wheel: Ford and Lincoln Turn Cars into Rolling Meeting Rooms
Join Zoom calls from your dashboard – Ford and Lincoln’s new in-car integration brings meetings to the driver’s seat, no phone required.
Christopher Carey · 26 Jun 2025
The Top Meeting Room Trends to Watch Right Now
Why meeting rooms are shifting now: AI, hybrid work and immersive tech reshape UC, Microsoft Teams, Zoom, Copilot and BYOM, Published on UC Today.
Rebekah Carter · 12 Jun 2025
How Moving to Mobile-First UC is a Win for both the Environment & Reducing Company Costs
For CEOs, sustainability may not rank as highly in near-term priority as Adopting AI, digital transformation and dealing with economic uncertainty.
Kristian McCann · 28 May 2025
When Free Isn’t Free: The Hidden Dangers of WhatsApp in the Workplace
Why WhatsApp’s free appeal matters for SMEs: hidden ad, privacy and compliance risks in UC. Published on UC Today, with Wildix, Teams and Zoom.
Kieran Devlin · 20 May 2025
How the Move to Mobile First Reduces Cost and Increases Sustainability
Mobile-first UC can cut desk phone costs and carbon footprints. Published on UC Today, Tango Networks explains BYOD, compliance and AI.
Kristian McCann · 20 May 2025
Cut Costs, Increase Usage: What Happens When You Ditch Desk Phones for a UC-Integrated eSIM Solution
In today's uncertain economic climate, many companies are looking for ways to cut their infrastructure and communications costs.
Kristian McCann · 12 May 2025
Big UC Update: Tango Networks
Tango Networks extends Microsoft Teams and Webex UC to mobile with eSIM, helping frontline workers and buyers go mobile-first.
Kieran Devlin · 6 May 2025
Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale
Microsoft hits 46% of UC&C as Copilot Recall launches, Cisco boosts Webex security, WhatsApp tests web calls and BT Wholesale adds Teams Phone Mobile on UC Toda
Kieran Devlin · 2 May 2025
How eSIM Is Changing the Game for Microsoft Teams and Webex Mobility
The growing demand for mobility and hybrid work solutions has been fuelled by a combination of employee expectations, a post-pandemic working landscape…
Susie Harrison · 24 Apr 2025
Navigating the IoT Landscape: Gamma Helps Businesses Unlock the Power of Connected Devices
Gamma’s Fusion IoT platform could cut costs and boost efficiency by simplifying SIM and device management for UCaaS, mobile and IoT. Published on UC Today.
Rebekah Carter · 17 Apr 2025
Michels on Zoom's Agentic AI Story, Slido, Attacking Avaya's Base & RCS
Dave Michels says Zoom’s agentic AI could reshape workflows, while Slido, Avaya, TeKnowledge, Genesis, RCS and Microsoft all matter.
David Dungay · 16 Apr 2025
Campus Connections: How Microsoft Teams Elevates Higher Education Communications
Microsoft Teams and SIPPIO help universities cut legacy telephony costs, unify voice, SMS and WhatsApp, and improve mobility.
Kieran Devlin · 10 Mar 2025
Microsoft Teams SMS is Here! But It’s Not for Everyone
Microsoft Teams now has SMS for U.S. and Canada Calling Plan users; Published on UC Today, see why the lack of MMS and limits matter.
David Dungay · 5 Mar 2025
Views from Microsoft Ignite - AT&T Demonstrates a Game-Changing Microsoft Teams Phone Mobile Solution for 2025
On the bustling floor of Microsoft Ignite 2024, Tasasha "TK" Tell, Product Development Manager at AT&T , shared insights about scaling and launching…
Rob Scott · 11 Dec 2024
The Rise of Mobile-First Communication
Watch on YouTube UC Today's Susie Harrison hosts Jeff Catz, Innovation Lead at Enreach for Service Providers .
Susie Harrison · 3 Dec 2024
Is Cloud Calling Still a Game-Changer in the Age of Collaboration Suites?
Cloud calling still matters for hybrid work, cutting costs and boosting mobility, scalability and uptime across Microsoft Teams, Zoom Wor
Rebekah Carter · 12 Nov 2024
Tata Communications Helps Customers to Control Hidden Costs of Hybrid Working
Tata Communications GlobalRapide helps cut hidden hybrid working costs, supporting CBRE and JLL-led workspace, AV and cloud collaboration
George Malim · 3 Sept 2024
UC Round Table: Conversational Intelligence and Analytics
Why conversational intelligence matters: Avaya, Zoom and Tollring show how AI, NLP and Teams analytics can boost CX, compliance and forecasting. Published on UC
Kieran Devlin · 7 Aug 2024
Strengthen Your Business Phone Systems with Fixed-Mobile Convergence
Why it matters: Enreach Contact Anywhere brings FMC to UK business phone systems, adding native dialler voice continuity, eSIM and mobile GSM.
George Malim · 6 Aug 2024
A Mobile-first Approach is Needed for Efficient Hybrid Frontline Workforces
Why frontline hybrid work needs mobile-first calling: Tata Communications Jamvee brings cloud PSTN, Microsoft Teams, Microsoft 365 and MOVE eSIM to UC Today.
George Malim · 16 Jul 2024
Hosted Telephony: Why the Mobile-First Revolution is a Giant Growth Opportunity
Mobile-first hosted telephony is opening growth for MSPs and resellers. Published on UC Today, NTA’s MobeX rivals Microsoft Teams and Cisco Webex.
Simon Wright · 10 Jul 2024
CallTower Boosts Worker Mobility With Microsoft Teams Mobile Dialler
CallTower’s Microsoft Teams Mobile Dialler boosts mobility and productivity by bringing Teams into native mobile diallers for hybrid work. Published on UC Today
Kieran Devlin · 13 Jun 2024
Big UC News from Meta, Avaya, RingCentral, Microsoft and OpenAI
Meta closes Workplace, Avaya and RingCentral launch hybrid UC, Microsoft faces EU antitrust charges, and OpenAI's GPT-4o upgrade. Published on UC Today.
Kieran Devlin · 17 May 2024
Mobile Apps for Sales Teams can’t be Second Class Citizens, says lynes
Lynes Technologies says mobile-first UCaaS and CRM integrations matter as lynes gives sales teams full app access, Hubspot, Salesforce, P
George Malim · 8 May 2024
Fixed Mobile Convergence: Why Dual SIM Handsets Spell the End for the Desk Phone
Two into one does go. One mobile, two separate numbers: the latest phase of the cost-saving, convenience-enhancing business communications evolution.
Simon Wright · 2 May 2024
HP Certifies New Poly Terminals By Enreach for Service Providers
HP certifies Poly Edge E phones for Enreach UP, giving service providers Zero Touch Provisioning, NFC and AI noise blocking for hybrid work. Published on UC Tod
Kieran Devlin · 11 Apr 2024
Big UC News from Microsoft, Cisco, Google, AT&T, Brightspeed and RingCentral
Microsoft, Cisco and Google move on Teams, AI skills and UCaaS as AT&T and Brightspeed-RingCentral boost enterprise comms.
Kieran Devlin · 5 Apr 2024
Brightspeed, RingCentral Partner on Premium Enterprise Comms Solution
Brightspeed’s Voice+ with RingCentral adds AI-powered UCaaS, messaging, video and voice for enterprises, improving modern workplace communications. Published on
Kieran Devlin · 4 Apr 2024
Enreach for Service Providers puts Mobility at the Heart of UCaaS and CCaaS
Fixed-mobile convergence (FMC) has given mobility a starring role at the centre of all communications.
George Malim · 3 Apr 2024
The Rise of the Mobile-Centric Workplace
Watch on YouTube Watch our on-demand webinar, hosted by UC Today's Rob Scott , who is joined by Dom Black, Director of Research at Cavell Group , AT&T's…
Rob Scott · 4 Mar 2024
Global RCS Market to Almost Quadruple in Value By 2031
The global Rich Communications Services (RCS) market is set to almost quadruple in value by 2031.
Kieran Devlin · 20 Feb 2024
UC Round Table: The Future of Voice
Why voice interoperability matters for UC buyers: Continuant, Fusion Connect and Sinch Voice on AI, WebRTC, APIs, voice biometrics and Copilot.
Kieran Devlin · 19 Feb 2024