Sales teams typically face significant problems as they struggle to use a blend of legacy systems to maintain client relationships and collaborate with colleagues. Often these fragmented systems do not allow access to features or customer data from a mobile device and, with a growing number of sales professionals moving to a mobile-first environment, frustration is increasing. The situation is compounded by requirements for salespeople to update records and perform administrative tasks following calls. On legacy systems this can be convoluted and time consuming as inadequate systems and poorly executed apps hamper efficiency.
What is needed are modern, collaborative systems that address how sales teams work today. Such systems need to be available wherever users need them and that typically should address mobility as an integral element of the system’s capabilities. An essential feature should be the enablement of a mobile-first platform because this ties the entire team together regardless of where they work and the platform they select.
Recognising that the market has moved on from desk-based systems that offer little flexibility and are not suitable to support modern collaboration needs, Lynes Technologies, the Swedish provider of UCaaS solutions which is extending its presence across Europe, is helping sales teams boost performance and enhance collaboration with lynes, its mobile-first UCaaS platform. In contrast to systems that have added limited mobile capability as an afterthought, lynes is a mobile native that enables full access to all features via the mobile app, allowing salespeople to access all the capabilities they need without friction.
“The main focus is to enable sales teams with the right capabilities so they can access all their tools on their chosen handset, whether that’s a mobile, a computer or a tablet,” explains Filip Flink, the Product Marketing Manager at Lynes Technologies.
