Tech for Everyone: Microsoft Teams for Firstline Workers
Universalising technology is granular to its impact – this is why the new features from Microsoft Teams can be game-changing for frontline workers
Rob Scott · 21 Mar 2019
RingCentral "Only Going to Get Better"
Recorded during the Cloud Comms Summit 2019 this interview with Curtis Peterson, SVP of Cloud Operations at RingCentral, examines their attendance at the…
Patrick Watson · 20 Mar 2019
Are You Using the Right IP Phone for Your Business?
Why the right IP phone now matters for UCaaS, VoIP and hybrid work. Published on UC Today, with Snom, DECT, wireless and hot desking.
Dominic Kent · 15 Mar 2019
How to Innovate with Mitel
Recorded during the Cloud Comms Summit 2019 this interview with Colin Mann, UCaaS Growth Marketing Lead, and Rami Houbby, Vice President for Cloud Sales…
Patrick Watson · 14 Mar 2019
RingCentral & Ericsson Bring VoLTE & 5G
RingCentral and Ericsson add VoLTE and 5G to cloud communications, giving service providers native dialling and QoS.
Patrick Watson · 13 Mar 2019
Endpoint Wars 2019 – Which is the Best Device?
Endpoint wars 2019 shows why Grandstream, Avaya, Cisco, Yealink and Plantronics matter for UC, SIP, Teams and headsets.
Dominic Kent · 13 Mar 2019
More than 50% of Millennials Want Mobile for Admin
ABBYY survey shows 55% of millennials want mobile admin, as workplace buyers weigh simpler mobile apps, automation and AI bots. Published on UC Today.
Rebekah Carter · 12 Mar 2019
Out Loud: What's Next in UCaaS?
Centile says cloud UCaaS, soft clients, mobility, IoT, AI and ML are shaping simpler user experiences for European buyers.
Patrick Watson · 11 Mar 2019
Plantronics Elara 60: Under the Microscope
Plantronics Elara 60 targets mobile-first workers with Bluetooth, wireless charging and Microsoft Teams integration. Published on UC Today.
Patrick Watson · 8 Mar 2019
Welcome to the Fold: Samsung's Latest Phone
Ever wish you could just fold your smartphone up to fit it in your pocket? Foldable phones have been an exciting topic of conversation in the smartphone…
Rebekah Carter · 7 Mar 2019
Video Roundup: Gamma Roadshow 2019
UC Today visited the 2019 Gamma Roadshow to bring you all of the latest news and updates from the event.
Patrick Watson · 7 Mar 2019
Grandstream Introduces New DECT Portfolio
Grandstream Networks, a leader in SIP Unified communication solutions and diverse endpoint products, recently announced their new DECT portfolio.
Rebekah Carter · 26 Feb 2019
Out Loud: RingCentral React to Gartner Ditching UC Quadrant
Why Gartner ended its UC Magic Quadrant and shifted to UCaaS matters for buyers. RingCentral, cloud, AI and ML insights on UC Today.
Patrick Watson · 8 Feb 2019
Metaswitch Introduces MaX UC Mobile Experience
Leading cloud-native communications software company, Metaswitch recently announced the arrival of their new mobile-native UC&C (unified communications…
Rebekah Carter · 6 Feb 2019
Out Loud: Mobile Identity in CPaaS, with TeleSign
Why CPaaS buyers should care: TeleSign sees growth in mobile identity, carrier data and contextual communications. Published on UC Today.
Patrick Watson · 4 Feb 2019
Out Loud: Examining Metaswitch's New MaX UC Platform
Patrick is joined by special guest Chris Carabello, who is Senior Director of Product Marketing at Metaswitch Networks .
Patrick Watson · 31 Jan 2019
Yamaha UC Introduces Innovation at ISE 2019
Yamaha UC, the audio and video conferencing brand of Yamaha, recently introduced a new strategy to help them transform the way that their users work and…
Rebekah Carter · 24 Jan 2019
Best Conference Phones for 2019
Today's conference phones are packed full of amazing features intended to take your business to the next level. Here are our top picks.
Rebekah Carter · 24 Jan 2019
Plantronics Launches Calisto Portable Speakerphones
Plantronics Calisto 3200 and 5200 portable speakerphones boost mobile conferencing with USB, Bluetooth and Manager Pro for IT. Published on UC Today.
Dominic Kent · 18 Jan 2019
ISE 2019 - What Not to Miss
For business leaders searching for an insight into the latest connections between audio-visual technology and IT solutions, there's one event that stands above the rest - Integrated Systems Europe.
Rebekah Carter · 18 Jan 2019
Empowering Firstline Workers with MS Teams
Microsoft Teams adds mobile customisation, Praise and Graph API for Shifts, helping firstline workers stay productive. Published on UC Today.
Rebekah Carter · 17 Jan 2019
Maintel: "Crowded Tech Space" for 2019
Why 2019 matters: Maintel says Brexit, 5G, WhatsApp, cloud, SD-WAN and network function virtualisation will reshape workplace communications. Published on UC To
Rebekah Carter · 14 Jan 2019
Jabra Launches Wireless Earbuds for Business
Jabra’s Evolve 65t brings Skype for Business-certified true wireless earbuds to mobile workers, with 4-mic audio, dual connectivity and M
Rebekah Carter · 10 Jan 2019
Grandstream GXP1760W HD IP Phone Review
Leading communications vendor, Grandstream offers an HD-quality IP phone solution to mid-sized and growing businesses in search of innovation.
Rebekah Carter · 10 Dec 2018
Grandstream WP820 Review: Enterprise-Grade WiFi Phone
The WP820 portable Wi-Fi phone from Grandstream networks is an enterprise-grade solution for secure and efficient mobile communications.
Rebekah Carter · 4 Dec 2018
Tango Networks Purchases Simetric Telecom
Texas-based Tango Networks recently announced their acquisition of Simetric Telecom, a Leeds-based mobile services and telecommunications provider.
Rebekah Carter · 3 Dec 2018
Introducing the New Panasonic Mobile Softphone
Communication experts, Panasonic, recently announced the arrival of their new Panasonic mobile softphone - a simple smartphone application for professionals.
Rebekah Carter · 3 Dec 2018
Lifesize Share Review: Presentations Made Simple
Introducing Lifesize Share, a solution that allows business innovators to deliver wireless presentations quickly and without complexity.
Rebekah Carter · 30 Nov 2018
Integrated Systems Europe: AV and IT Coming Together
Why AV and IT are converging for digital transformation: UC Today on ISE, Crestron, Polycom, NEC Display Solutions Europe and Ob
Ian Taylor · 29 Nov 2018
Service Management Software Vendors
Struggling to handle an increasingly complicated multi-vendor communication stack? Service management software could be the solution.
Rob Scott · 16 Nov 2018
CPaaS gets Simplified with New Platform from CafeX
CafeX launches new Enablement Platform in a bid to simplify the deployment of CPaaS solutions for enterprises.
Ian Taylor · 15 Nov 2018
The EU Keeps One Foot on the Ground as Cloud Soars say Cavell
Recent EU Cloud Comms research from Cavell shows that cloud is bigger than ever, but the EU may not be entirely open for adoption.
Rebekah Carter · 14 Nov 2018
Westcon Continues to Invest in Phenomenal Growth
Leading international distributor Westcon-Comstor is investing in additional growth strategies this month, with updated partnerships and new facility.
Rebekah Carter · 13 Nov 2018
Introducing Konftel's Most Popular Conference Phones
Conference phones help to streamline collaboration and conversations in a dispersed work environment, but which devices from leading brand Konftel are the most popular?
Rebekah Carter · 7 Nov 2018
Out Loud: UC Awards 2018 - The Foundation of Formation Tech
As part of our 2018 UC Awards we speak to award nominee Formation Tech about their last 12 months, and their plans for 2019.
Patrick Watson · 5 Nov 2018
RIP Office Spaces: Are Remote Workers Better?
As remote working becomes increasingly popular, research is starting to show that the remote employee may be more productive than the office worker.
Rebekah Carter · 1 Nov 2018
RingCentral Bring the Future of Work to Gartner Symposium
People want a choice of bringing their own tablet or smartphone rather than receiving the company standard just because everyone else has one.
Dominic Kent · 1 Nov 2018
VoIPstudio Launches New Smartphone App
VoIPstudio launches new Mobile App amid growing trend to ditch the traditional deskphone within its user base.
Ian Taylor · 26 Oct 2018
Pragma Continues to Outperform with Exceptional Growth
Channel-focused distribution company Pragma has seen exceptional growth over the last year, with increased sales and a new product marketing manager.
Rebekah Carter · 22 Oct 2018
Twilio Launches Global Super SIM for IoT Developers
Twilio launches new Internet of Things (IoT) solution that lets developers deploy devices with ease globally.
Ian Taylor · 19 Oct 2018
Get More Work Done with Dialpad and Slack
Communications company Dialpad recently announced their integration with Slack, one of the world's leading collaboration tools.
Rebekah Carter · 19 Oct 2018
Bring on the Bots: Talking NatBot with Natilik
Natilik, a specialist in IT communications, spoke with us about their new NatBot chatbot application built on Cisco Webex technology.
Rob Scott · 12 Oct 2018
Execs Exiting Cisco: What Does the Future Hold?
Cisco, like many vendors in the communication environment of late, has seen a phenomenal amount of transformation in recent years.
Rebekah Carter · 10 Oct 2018
Carrier Grade Mobile for Enterprise: MaX by Metaswitch Review
Introducing MaX by Metaswitch, the simple solution for companies who want to take advantage of carrier-grade mobile.
Rebekah Carter · 8 Oct 2018
Avaya vs. Cisco: Creating Your UC Roadmap
Choosing the right Unified Communications strategy can be hard, here's an insight into the solutions provided by 2 leaders: Cisco, and Avaya.
Rebekah Carter · 8 Oct 2018
Outage Outrage with Cisco: What's Happening to WebEx?
Following a significant outage, Cisco WebEx users have been left unable to access messaging, meeting and conferencing services for several days.
Rebekah Carter · 1 Oct 2018
Jabra Announces Speak 710 Microsoft Teams Integration
Jabra, a leader in engineering communications and sound, is announcing full integration of the Jabra Speak 710 conference speaker with Microsoft Teams at Microsoft Ignite 2018.
Ian Taylor · 25 Sept 2018
With a Little Help from Your Friends: The Rise of Collaboration in 2018
Pushed forward by the rise of remote working and Cloud technology, collaborative tools are quickly becoming an integral part of how we organise and engage in work.
Rob Scott · 11 Sept 2018Collaboration Tools Take the Lead in Customer Discussions with West
Collaboration tools are becoming more and more important to West’s Unified Communications Services customers in technology discussions.
Ian Taylor · 11 Sept 2018Guest Blog: Flexible Working Can Save the UK High Street
In this guest blog Iain Sinnott, Sales and Marketing Director at DRD Communications considers a possible saviour for UK towns and high streets.
Ian Taylor · 6 Sept 2018
TPx Selects MetaSwitch vSBC for Cloud-Based Comms
TPx, a national managed service provider, recently chose the MetaSwitch Perimeta vSBC to deliver a complete range of cloud and SIP networking UC services.
Rebekah Carter · 28 Aug 2018
Menzies Balances the Books with StarLeaf UC Technology
Menzies consulted a range of different providers and selected StarLeaf based on the quality of their product range and the competitive pricing of their solution.
Ian Taylor · 20 Aug 2018Out Loud: How Does Your Personality Impact Your Use of Technology? With Plantronics
Plantronics have conducted research into the impact that different personas have on the working habits of staff and in today's episode we look at this in more detail.
Patrick Watson · 15 Aug 2018
Marks & Spencer Calls on Twilio to Transform Customer Comms
Twilio has today announced that Marks & Spencer has selected Twilio cloud communications to power its customer comms across 640 locations and 13 UK-based contact centre hubs.
Ian Taylor · 15 Aug 2018
Modality Systems Diagnostics Review: Making the Most of Microsoft
We dive into the potential of the Modality Systems Diagnostics solution to help provide constant improvements to Microsoft collaboration services.
Rob Scott · 10 Aug 2018
Rising Gig Economy: Agents Show Strong Interest in Working On-Demand
According to Aspect Software’s second annual 2018 Agent Experience Index, customer service agents might be the next wave of workers who want the option of an ‘on-demand’ job.
Ian Taylor · 9 Aug 2018
Ericsson-LG's Top Tips on Choosing your UC Deployment Model
As the communication space becomes more diverse, companies everywhere are searching for the best way to make the most out of their UC services.
Rob Scott · 9 Aug 2018Driving Employee Success, Regardless of Where they Work
Claire Tibbits, Head of Marketing, Plantronics UK & Ireland & Multi-Country Regions looks into remote working and ensuring that team members have the right collaboration tools.
Ian Taylor · 8 Aug 2018
VidyoConnect Review: Making Every Connection Count
An enterprise-level meeting solution for better communication and collaboration, we take a look at the features and solutions that VidyoConnect can offer.
Rebekah Carter · 8 Aug 2018
Thrive Homes Select GCi to Revolutionise their Customer Experience
Converged ICT Services Provider GCI has won a substantial contract to support Thrive Homes’ agile working and transformation of the customer experience (CX).
Ian Taylor · 7 Aug 2018