UC Today are revolutionising the webinar. Gone are the days of boring slide decks and bland presentations as we bring you interactive video conversations augmented with stunning visuals.
This video webinar, bought to you in conjunction with the experts at PGi, looks at UCaaS, unified communications-as-a-service platforms and asks why user experience, UX, plays such a key role in their success. UCaaS platforms, which offer companies a variety of different communication options within a consolidated application, are becoming increasingly popular with companies around the world who are looking to leverage their power to improve communication efficiency and business processes. User experience plays a critical role in the successful deployment of any solution, and in this webinar aims to reveal why.
Key Takeaways
• Understand what UX, user experience, actually is and how it differs from other aspects of UCaaS platforms such as a user interface
• Appreciate the vital connection between user experience and user adoption
• Find out how, and why, UX supercharges the adoption of technology
• Understand why different users benefit from individual user experiences
