Interoperability: The Key to Enterprise Success?
In this webinar we ask why interoperability is so important to the modern enterprise and how it impacts the unified communications sector
Patrick Watson · 29 Jan 2020
The Power of Integration and APIs
Integration and APIs can improve user experience, efficiency and costs for workplace tech buyers. Published on UC Today.
Patrick Watson · 5 Dec 2019
Out Loud: Is SIP Secure?
SIP security gaps can expose networks to DDoS and malware. Published on UC Today, Patrick Watson and UM Labs’ Peter Cox explain why it matters.
Patrick Watson · 28 Nov 2019
The End of ISDN: CIO’s Next Big Opportunity
ISDN is ending, creating a key migration moment for CIOs. Published on UC Today, learn about SIP trunks, VoIP and Fuze options.
Patrick Watson · 25 Nov 2019
Out Loud: More Bridges and No Islands in Our Cisco Collaboration Update
Cisco’s latest Webex, Voicea and Microsoft Teams moves could reshape collaboration, from transcription to HaaS. Published on UC Today.
Patrick Watson · 15 Nov 2019
All the News from SkySwitch's Vectors 2019
SkySwitch's Vectors 2019 spotlighted SD-WAN, Adaptiv Networks, UCaaS, E911 and Kari’s Law, giving resellers key buyer insights. Published on UC Today.
Patrick Watson · 12 Nov 2019
How to Remain Competitive and Relevant in a World of UCaaS Disruptive Innovation
Why UCaaS matters: Mitel joins UC Today to show resellers and service providers how cloud communications and cloud-based models stay competitive.
Patrick Watson · 11 Nov 2019
Out Loud: All the Microsoft Teams News from Ignite
Watch the podcast recording video here. Download the podcast episode here. Our usual expert guest and Microsoft MVP Tom Arbuthnot, from Modality Systems…
Patrick Watson · 8 Nov 2019
SkySwitch Transforming SIP Trunk Sales & Adds Virtual Concierge
Why it matters: SkySwitch has upgraded channel-only UCaaS and CCaaS with Advanced SIP Trunking and a Virtual Concierge. Published on UC Today.
Patrick Watson · 30 Oct 2019
UC Trends 2020 - Industry Analysis from Zoom CEO Eric Yuan
An exclusive interview as part of our Silicon Valley tour for the UC Trends 2020 series with CEO of Zoom Video Communications, Eric Yuan
Patrick Watson · 30 Oct 2019
Cloud Voice Alliance (CVA) Launched During Vectors 2019
The communications industry has transformed considerably over recent years. The traditional market model has been altered by new entrants to the industry…
Patrick Watson · 29 Oct 2019
UC Trends 2020: Avaya on the Road Ahead
Listen to the roundtable discussion here. Recorded - as part of UC Trends 2020 - during GITEX 2019 Patrick was joined by special guests Nidal Abou-Ltaif…
Patrick Watson · 28 Oct 2019
UC Trends 2020 - UC Market Insights from Dialpad's CSO
UC Trends 2020 with Dialpad Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of the world's leading…
Patrick Watson · 25 Oct 2019
UC Trends 2020 – GM of Microsoft Teams on Collaboration Market
Collaboration Trends 2020 with Microsoft Teams Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of…
Patrick Watson · 23 Oct 2019
Huge Learning Opportunity at SkySwitch's Vectors 2019
SkySwitch’s Vectors 2019 helps channel partners learn cloud communications, hosted PBX and UCCaaS in Orlando. Published on UC Today.
Patrick Watson · 22 Oct 2019
UC Trends 2020 - UC Market Insights from RingCentral's COO
UC Trends 2020 with RingCentral Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of the world's…
Patrick Watson · 18 Oct 2019
Avaya Enhance IX Workplace
Avaya IX Workplace adds OneSpace and CRM integration, helping buyers unify UC, collaboration and productivity. Published on UC Today.
Patrick Watson · 16 Oct 2019
The Back to Front Of Customer Experience
Why aligning the whole business to customer experience matters: Avaya on UC Today links unified communications, contact centre, AI, automation and analytics.
Patrick Watson · 11 Oct 2019
UC Trends 2020 - Head of Workplace by Facebook on Collaboration Market
Collaboration Trends 2020 with Workplace by Facebook Watch the full interview here.
Patrick Watson · 11 Oct 2019
Avaya Launch CCaaS Platform and New Features for UC Porfolio
Why it matters: Avaya and Microsoft launched IX-CC CCaaS on Azure, while IX Workplace gains OneSpace, AI and CRM integrations. Published on UC Today.
Patrick Watson · 10 Oct 2019
Avaya's CEO on RingCentral Partnership
Watch the video here. GITEX is one of the Middle East's largest technology events. One of the most prominent brands at GITEX 2019 was Avaya.
Patrick Watson · 9 Oct 2019
UC Trends 2020 - UC Market Insights from 8x8's CEO
UC Trends 2020 with 8x8 Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of the world's leading…
Patrick Watson · 9 Oct 2019
October News Roundup
Why it matters: Avaya-RingCentral, Microsoft Teams and Slack shifts, plus Gartner and Forbes Cloud 100 updates. Published on UC Today.
Patrick Watson · 9 Oct 2019
Enreach Aims to Become European UCaaS Champion
Watch the video here. UC Today attended the Centile Customer Summit which concluded in the south of France at the end of last month.
Patrick Watson · 8 Oct 2019
Out Loud: Five New Microsoft Teams Features and Five More to Come!
Listen to the episode here. Watch the video here. Our usual expert guest and Microsoft MVP Tom Arbuthnot, from Modality Systems , joins Patrick to review…
Patrick Watson · 4 Oct 2019
UC Trends 2020 - CCaaS Market Insights from Talkdesk's CEO
CCaaS Trends 2020 with Talkdesk Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of the world's…
Patrick Watson · 4 Oct 2019
UCaaS Starts with UX
Why UCaaS adoption depends on UX: Published on UC Today with PGi, this webinar covers user experience, user interface and emerging tech.
Patrick Watson · 2 Oct 2019
UC Trends 2020 - Twilio's CEO on the CPaaS Market
CPaaS Trends 2020 with Twilio Watch the full interview here. UC Trends 2020 is our series bringing you insight and analysis from some of the world's…
Patrick Watson · 2 Oct 2019
Ribbon's Faith in WebRTC Pays Off
WebRTC and CPaaS are paying off for Ribbon as Kandy gains traction with service providers. Published on UC Today, see why it matters.
Patrick Watson · 30 Sept 2019
Voxbone - The Industry's Hidden Gem?
Watch the video here. UC Today attended Cloud Comms Summit 2019 which concluded in Washington earlier in September .
Patrick Watson · 27 Sept 2019
Ditch the Switch with Alianza
Why service providers should ditch the box: Alianza’s API-enabled cloud platform unifies CPaaS and UCaaS. Published on UC Today.
Patrick Watson · 27 Sept 2019
Network Telecom Acquired by Enreach
UC Today bring you news of the Within Reach Group's rebrand to become Enreach and also an update on its acquisition of Network Telecom
Patrick Watson · 26 Sept 2019
Mobility a Key Focus for Metaswitch
Mobility is now key for Metaswitch, as published on UC Today from Cloud Comms Summit 2019, with open platforms for service providers.
Patrick Watson · 26 Sept 2019
What is the Cloud Communications Alliance?
Why the Cloud Communications Alliance matters: UC Today explains how CCA, Cavell Group and Cloud Comms Summit unite cloud communication experts, vendors and str
Patrick Watson · 26 Sept 2019
Cavell Group's Cloud Comms Summit Highlights
UC Today reports on Cavell Group’s Cloud Comms Summit 2019, where SD-WAN, mobility and comms integration shaped strategy for service providers.
Patrick Watson · 25 Sept 2019
netsapiens Hit 1M Users and Launch IaaS Solution
Watch the video here. UC Today attended Cloud Comms Summit 2019 which concluded in Washington earlier in September .
Patrick Watson · 24 Sept 2019
Bandwidth Explain Number Porting Enhancements
Bandwith's number porting API cuts time and effort for enterprise and service providers. Published on UC Today, with John Bell at Cloud Comms Summit.
Patrick Watson · 24 Sept 2019
Lifetime Achievement Award for Michael Tessler
Michael Tessler receives a Cloud Communications Alliance lifetime achievement award, highlighting Cisco and BroadSoft’s cloud calling imp
Patrick Watson · 23 Sept 2019
Learning the Lessons from Cloud Comms Summit 2019
Cloud Comms Summit 2019 shows service providers why Microsoft, Zoom, RingCentral and mobile-first UC matter now.
Patrick Watson · 13 Sept 2019
How is CPaaS Transforming the Enterprise?
Why CPaaS matters for enterprise comms: see how Bandwidth Inc and UC Today show communications-platform-as-a-service is reshaping business processes.
Patrick Watson · 9 Sept 2019
Take a Look Inside Avaya's Customer Experience Centre
Presenter Patrick is joined by Richard Buckley, Digital Transformation Technical Sales and Services Leader, Avaya .
Patrick Watson · 5 Sept 2019
Out Loud: September Microsoft Collaboration Update
Why it matters: Microsoft Teams updates could drive device refreshes, with Skype for Business Online retirement, PSTN Audio Conferencing, whiteboard capture and
Patrick Watson · 30 Aug 2019
Out Loud: Reviewing Twilio SIGNAL 2019
Twilio SIGNAL 2019 puts AI, Media Streams and Conversations in focus, helping developers cut complexity and improve customer communications. Published on UC Tod
Patrick Watson · 19 Aug 2019
UC Today Summer News Summary
Why it matters: Gartner’s 2019 UCaaS Magic Quadrant, Microsoft Skype for Business Online retirement, Slack IPO and UC Awards 2019 shape UC buying decisions. Pub
Patrick Watson · 15 Aug 2019
Distributing Differently - Nuvias TechTalks 2019
Why it matters: Nuvias UC TechTalks 2019 showed partner strategy, Microsoft Teams and SBCs, with BlueJeans, Dolby and Cisco. Published on UC Today.
Patrick Watson · 7 Aug 2019
Out Loud: Reaction As Microsoft Retire Skype for Business Online
Microsoft retires Skype for Business Online as Teams, Office 365 and migration timelines reshape collaboration buyers’ plans.
Patrick Watson · 1 Aug 2019
Microsoft Retire Skype for Business Online
Microsoft confirms Skype for Business Online ends 31 July 2021, forcing Office 365 users to migrate to Microsoft Teams. Published on UC Today.
Patrick Watson · 30 Jul 2019
Out Loud: Cisco and Microsoft, Friends at Last?
Listen to the episode here. Our regular Cisco podcast features expert guest Jonathan George, who is a Digital Collaboration Lead at Adoptt , and he joins…
Patrick Watson · 30 Jul 2019
The Artificial Intelligence White Elephant
Why real AI matters in UC: UC Today examines cloud, contact centre, IBM, Amazon and Google use cases, from NLP to predictive sentiment analysis.
Patrick Watson · 29 Jul 2019
Out Loud: UCaaS and the Future of Work
UCaaS cuts hardware complexity and boosts resilience, CX and employee experience with cloud platforms like PGi GlobalMeet. Published on UC Today.
Patrick Watson · 26 Jul 2019
How to Make Your Business Ready for AI?
See why AI readiness matters for businesses and how 8x8 can help identify ROI, partners and use cases.
Patrick Watson · 24 Jul 2019
Slack Announces Enhanced Desktop Experience & Responds to Outages
Slack rebuilt its desktop app to launch 33% faster and use up to 50% less memory, after outages raised reliability concerns for buyers. Published on UC Today.
Patrick Watson · 23 Jul 2019
Out Loud: How to Leverage the Power of Emerging Technologies
Why UCC buyers should care: LogMeIn’s GoTo uses AI and machine learning to cut noise, reduce distractions and unify meet, call, chat. Published on UC Today.
Patrick Watson · 17 Jul 2019
Cisco Webex to Reunite Lunar Landing Team for 50th Anniversary
Why it matters: Cisco Webex Meetings will reunite Apollo 11 teams for NASA’s 50th anniversary, showing how collaboration tools connect global events. Published
Patrick Watson · 16 Jul 2019
Out Loud: Mitel the Sports Technology Specialists
Mitel’s sports tech role with MLB, Liverpool FC and Tottenham Hotspur shows why fan experience, stadia and IoT matter.
Patrick Watson · 9 Jul 2019
Out Loud: Microsoft Teams to Replace Kaizala
Why Microsoft Teams matters now: it will take over Kaizala, ship with Office 365 ProPlus and add urgent messages and channel announcements. UC Today.
Patrick Watson · 5 Jul 2019
UC SWOT - July 2019
This is premium content and requires you to be logged in to view. Are you looking to gain some additional insight into the Unified Communications…
Patrick Watson · 1 Jul 2019
June's News Roundup
June’s roundup explains why Enghouse, GCI, Google Glass Enterprise Edition 2 and Cisco Webex Calling matter to buyers.
Patrick Watson · 28 Jun 2019
"60% of Small Businesses Unaware of UC" - Ribbon Research Reveals
Why it matters: Ribbon research shows 60% of small businesses are unaware of unified communications, highlighting a major UC, IP and ICT adoption opportunity. P
Patrick Watson · 25 Jun 2019
New Apps, New Partners and Big Plans at KAZOOcon 2019
This week in San Diego, California, UC Today has been attending KAZOOcon 2019 to bring you all the latest news and updates for the KAZOO platform from…
Patrick Watson · 21 Jun 2019