OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security
The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.
Christopher Carey · 5 Aug 2026
AI Is Moving From Taking Notes to Taking Control
AI collaboration is moving beyond meeting notes. Daniel Burrus explains how agentic AI can coordinate work, and why human oversight matters.
Christopher Carey · 27 Jul 2026
Contact Center AI: How to Find the Right Starting Point
Why contact centres should start AI with agent support first, then scale automation. Published on UC Today with New Era Technology and Chris Scimone.
Kristian McCann · 16 Jul 2026
Study Finds Only 7% of Senior Leaders Are Seeing ROI From AI – What's Going Wrong?
A new study finds just 7% of senior leaders have established ROI from AI. QuantSpark's Adam Hadley explains what businesses are getting wrong
Christopher Carey · 16 Jul 2026
Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
Will Morey on Gamma’s channel-first AI, data sovereignty, PSTN switch-off and UC for SMEs.
Christopher Carey · 15 Jul 2026
Report Finds AI Is Saving Workers 12 Hours a Week – But Half Could Be Lost to 'Bot Sitting'
The Work AI Index UK 2026 finds workers save 12 hours a week with AI – but lose 6.3 back to bot sitting. Here's how to fix it.
Christopher Carey · 14 Jul 2026
The Future of AV Networking in Higher Ed: Takeaways from InfoComm 2026
Jamison Vandenberg of the University of Wisconsin-Green Bay shares his InfoComm 2026 takeaways – from AV over IP to networking communication.
Christopher Carey · 2 Jul 2026
Can Immersive Tech Go Beyond the Headset?
Leia Inc. CEO Fabio Esposito explains how spatial intelligence and immersive tech are reshaping healthcare, remote work and communication
Christopher Carey · 2 Jul 2026
Inside Neat CEO Javed Khan’s Vision for the AI-Powered Meeting Room
Javed Khan, CEO of Neat, joins UC Today to discuss AI at the edge, intelligent meeting rooms, enterprise collaboration, and Neat’s next phase of growth
Marcus Law · 1 Jul 2026
InfoComm 2026 Recap: Irwin Lazar on AI's Growing Role in AV & Workplace Collaboration
Metrigy's Irwin Lazar shares his key takeaways from Infocomm 2026 – from AI-powered room management and data federation to deep fake detection
Christopher Carey · 1 Jul 2026
InfoComm 2026: Iowa State's Mike Pedersen on Why Higher Ed AV Must Embrace AI Fast
Iowa State University's Audiovisual Experience Manager Mike Pedersen talks AI, classroom standardisation, and AV over IP at Infocomm 2026.
Christopher Carey · 23 Jun 2026
From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.
Marcus Law · 19 Jun 2026
From Headsets to the Room: HP's Collaboration Overhaul at InfoComm 2026
HP Poly unveiled an AI-powered collaboration portfolio at InfoComm 2026 – headsets, video and unified device management.
Christopher Carey · 19 Jun 2026
AV Meets IT at Infocomm 2026: The Collaboration Shift Transforming the Modern Workplace
UC Today's Christopher Carey spoke with AMD's Justin Watts at Infocomm 2026 about AI, meeting equity, and the convergence of AV and IT
Christopher Carey · 18 Jun 2026
InfoComm 2026: The UC Trends You’ll Be Chasing Next Year
AVIXA’s Jenn Heinold previews InfoComm 2026, covering AI, smart workplace hubs, UC interoperability, Microsoft, Cisco, and the future of work.
Marcus Law · 11 Jun 2026
The New Mobile Edge: Balancing Native UC Mobility with Next-Gen Voice Security
Native eSIM could replace risky OTT mobile UC as AI vishing and compliance pressures rise. Published on UC Today, with CallTower and The Collab Collective.
Kristian McCann · 3 Jun 2026
NiCE Interview: Why Enterprises Must Move Beyond AI Transcription in UC
Carmit DiAndrea, Director of Value Realization Services at NiCE, explains the next phase of UC AI: supervisor copilots and outcome KPIs
Marcus Law · 7 May 2026
Big UC Update 2026: VOSS
Host Kieran Devlin (UC Today) sits down with Mike Frayne, CEO at Voss, for the 2026 Big UC Update.
Kieran Devlin · 6 May 2026
From Input to Intent and Beyond: Uncovering Behavioral Risks in the Age of AI
AI governance needs to move beyond prompts: Theta Lake and Metrigy explain behavioural drift, agentic AI and DLP gaps. Published on UC Today.
Marcus Law · 27 Apr 2026
AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery
Join UC Today host Kieran Devlin as he sits down with William Rubio, Chief Revenue Officer at CallTower , and Elka Popova, Vice President and Senior…
Kieran Devlin · 20 Apr 2026
From False Positives to Real Risk: AI‑Driven Compliance in Modern UC
This interview shows why AI-driven compliance in UC matters: Global Relay explains moving beyond false positives, archives and review fat
Christopher Carey · 1 Apr 2026
AI Is Already in Your Enterprise - The Real Risk Is Not Governing It
AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are…
Rob Scott · 18 Mar 2026
BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC
CallTower’s William Rubio explains why Microsoft, Cisco, Zoom, Genesys, Five9, WhatsApp for Teams, Dual eSIM and practical AI matter for
Kieran Devlin · 9 Mar 2026
Beyond the Hype: Lenovo, Arthur and the Business Case for XR in 2026
Lenovo and Arthur show why enterprise XR now has a clearer ROI in 2026, with AI, training and digital twins.
Christopher Carey · 3 Mar 2026
Why AI-Voice Compliance is Stronger When Unified With Other Channels
In this UC Today interview, host Kristian McCann sits down with Goutam Nadella, Chief Strategy Officer at Smarsh , to explore why AI-powered voice…
Kristian McCann · 26 Feb 2026
Why Messaging Governance Is Now a Core Requirement in Public Sector UC
Avi Pardo explains why messaging governance now matters for public sector UC, from WhatsApp, Signal and FOIA to Microsoft Teams.
Kristian McCann · 19 Feb 2026
The Cost of Inaction: Harnessing AV and Collaboration to Unlock AI ROI
In this UC Today interview, host Kristian McCann sits down with Mick Heys, Vice President at IDC , and Nathan Budd, Senior Director of Consulting at IDC…
Kristian McCann · 10 Feb 2026
Why 2026 CX Leaders Must Build “One Consistent Conversation” Across Every Channel
Cisco’s Vinod Muthukrishnan explains why AI-first CX requires rebuilding workflows, not bolting on tools, and why trust is a core CX feature.
Kieran Devlin · 4 Feb 2026
The Big UC Show: The AI Hype Cycle in 2026, Zoom's AI Gold Star, and Checking in on Industry Events
Kieran Devlin and a panel of UC experts unpack the AI value gap, trust, and what 2026 means for collaboration, Zoom, and industry events.
Kieran Devlin · 29 Jan 2026
How to Grow your HR Tech with Your Company
Learn how Rayburn Electric scaled HR technology with employee-driven tools, smart integrations, and a future-ready approach.
Kristian McCann · 26 Jan 2026
Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study
Why UC&C compliance now drives risk and value: Metrigy’s study shows Teams, WhatsApp, SMS and AI assistants raising issues. Published on UC Today, with Global R
Christopher Carey · 22 Jan 2026
IT Leadership Interview: Why Enterprise AI Fails and How to Scale With HCLSoftware
HCL Software CPO Kalyan Kumar explains why enterprise AI stalls in pilots - and how data orchestration and governance unlock business value.
Kieran Devlin · 13 Jan 2026
Inside the Digital Workplace Automation Fabric: How Enterprises Are Transforming UC & Collaboration
VOSS says digital workplace automation fabric can cut UC onboarding from days to under an hour, with ServiceNow, BT, Telefonica and Lloyd
Kieran Devlin · 13 Jan 2026
The Latest News on Microsoft and Salesforce AI Pricing, Zoom's New Ad Campaign, & 2026 Predictions!
Tune in to UC Big News for insights from experts on AI pricing and predictions for unified communications in 2025.
Kieran Devlin · 23 Dec 2025
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control
In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s…
Rob Scott · 16 Dec 2025
UC Today's 12 Trends of Christmas: Expert Predictions for 2026
Discover the top 12 UC and Collaboration trends for 2026 from industry experts. AI agents, cybersecurity, and more shape the future of UC.
Kieran Devlin · 12 Dec 2025
Operator Connect Done Right: What IT Leaders Need to Know Ahead of 2026
CallTower’s William Rubio explains why Operator Connect, Microsoft Teams and AI-ready UC matter for compliance, global rollouts and ROI.
Kieran Devlin · 8 Dec 2025
Fathom.ai CEO on Building the “Meeting OS” for the AI Era
Discover how Fathom.ai turns meetings into organizational intelligence. CEO Richard White shares insights on AI, automation, and redefining the CRM.
Rob Scott · 5 Dec 2025
BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson
Why Mitel’s hybrid UC shift matters: Eric Hanson on AI, workflow automation and partner ecosystems for frontline teams, published on UC Today.
Rob Scott · 26 Nov 2025
BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir
AI governance now matters as enterprises roll out Copilot and Zoom AI Companion. Published on UC Today, Theta Lake explains compliance across Microsoft, Zoom an
Rob Scott · 20 Nov 2025
Building a Culture of Connection in the Hybrid Workplace With Crestron
Crestron shows how Sightline, intelligent AV and AI-driven meeting room tech can make hybrid collaboration more inclusive and trusted.
Kieran Devlin · 17 Nov 2025
Mastering Mobile Control and Compliance with Integrated UC
Why mobile UC control matters: Tango Networks' Lee Essex explains compliance blind spots, shadow IT and native dialler gaps for mobile-first workplaces. Publish
Kristian McCann · 31 Oct 2025
Take Back Control: Why Smarter UC Management Is the Key to AI Success
In this UC Today Q&A, host Kieran Devlin sits down with Tim Jalland, Solution Manager at VOSS , to discuss how enterprises can reclaim visibility and…
Kieran Devlin · 28 Oct 2025
Hybrid UC: Mitel’s Strategy for Evolution, Not Revolution in the AI Era
In this conversation, Mark Duff from Mitel shares practical strategies for transforming legacy systems into smarter, hybrid platforms that drive…
Christopher Carey · 15 Oct 2025
Partnering for CX Success: How LDI Uses Intermedia’s Contact Center + AI to Win
LDI shows how Intermedia Contact Center and AI help partners improve CX, boost sales and build revenue. Published on UC Today.
Kieran Devlin · 7 Oct 2025
Webex Compliance Hub: Cisco and Theta Lake Tackle Enterprise Risk at Scale
At WebexOne 2025, Cisco and Theta Lake unveiled the Webex Compliance Hub—a powerful governance platform designed to manage risk across voice, video, chat, SMS, and AI assistants. Anthony J. Cresci, CCO at Theta Lake, shares how compliance unlocks AI adoption, why agent-to-agent communications matter, and what enterprise leaders should prepare for next.
Rob Scott · 2 Oct 2025
Inside Cisco’s AI Canvas: Amit Barave on the Future of Webex
At WebexOne 2025 in San Diego, UC Today interviews Amit Barave, VP of Product Management, Webex by Cisco, on the future of AI in the Webex Suite. Discover how AI Assistant, AI Canvas, Tasks, Scheduler, and Workflow Automation embody Cisco’s vision of Connected Intelligence—delivering practical business value, IT simplicity, and human-centric innovation.
Rob Scott · 2 Oct 2025
WebexOne Rocks Interoperability! Craig Durr Shares His Take on Cisco’s Open Strategy
Interview with Craig, Chief Analyst at The Collab Collective, from WebexOne 2025. Cisco Webex, RoomOS 26, agentic AI, Microsoft Copilot, Zoom, Google.
Rob Scott · 1 Oct 2025
“You Can’t Secure What You Can’t See” – Zeus Kerravala at WebexOne 2025
Why WebexOne 2025 matters: Zeus Kerravala says Cisco Webex’s unified UC, voice, networking and Splunk stack boosts observability and security.
Rob Scott · 1 Oct 2025
WebexOne 2025: Connected Intelligence Takes Center Stage
UC Today interviews Cisco’s Aruna Ravichandran at WebexOne 2025 in San Diego, exploring the Connected Intelligence theme, agentic AI innovations, key announcements, and highlights including celebrity speaker Ryan Reynolds.
Rob Scott · 30 Sept 2025
Cisco, Microsoft, and NVIDIA Just Changed the Game for Meeting Rooms
Rob Scott interviews Espen Løberg at WebexOne 2025 to explore Cisco’s partnership with Microsoft and NVIDIA. Discover how MDEP, RoomOS, and NVIDIA AI are redefining Teams Rooms, Webex, and Zoom experiences with security, flexibility, and next-gen collaboration.
Rob Scott · 30 Sept 2025
Big UC Update: Crestron
Why Crestron’s AI-ready hybrid work push matters: AirMedia, AutomateVX, 1Beyond and NVX scale content, collaboration and control. Published on UC Today.
Kieran Devlin · 25 Sept 2025
How to Overcome AI Disillusionment and Copilot Adoption Challenges
Learn how to overcome AI disillusionment and Copilot adoption challenges with New Era Technology's lessons and practical advice.
Kristian McCann · 15 Sept 2025
Cisco's Formula for Mastering Modern Meeting Rooms
Discover how Cisco modern meeting room solutions use AI and Webex to power smarter, inclusive hybrid meetings for the workplace of 2025.
Kieran Devlin · 29 Aug 2025
Big UC Update: Akixi
Akixi UC update reveals a partner-first strategy, bold AI roadmap, and CX innovations to help service providers thrive in competitive UC markets.
Kieran Devlin · 27 Aug 2025
Securing the New Era of Collaboration with Webex
Discover Webex collaboration security and how Cisco secures AI-driven collaboration with zero trust, compliance, and data privacy.
Kieran Devlin · 18 Aug 2025
The Hidden Cost of Bad Calls: AI + Collaboration Demands Voice Clarity
Bad voice quality can undermine Copilot, chatbots and AI meeting assistants; UC Today explains why voice clarity, AT&T and Techtelligence now matter.
Rob Scott · 13 Aug 2025
SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC
SIPPIO’s Fleet Week 2025 shows how AI-driven voice, Microsoft Teams, Cisco Webex and Zoom can open channel growth and UC savings.
Christopher Carey · 7 Aug 2025