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Zoom Rooms on Cisco Hits a Delay & Room Data Battle Heats Up

Zoom Rooms on Cisco was due to reach GA in September. Cisco now says Q4, just as both vendors push deeper into room management and workplace analytics. The delay exposes the harder question: who runs and measures the room once hardware and meeting platforms separate?

How Brandeis University Moved Its Campus Comms to Zoom

Brandeis University has moved its phones, meetings and IT contact centre onto Zoom and put an AI virtual agent on its help desk, and Eli Jacobson explains what consolidation has changed for his team, how the AI is being judged and what comes next for campus video

Zoom's Linda Lian on Replacing the Sales Frankenstack

Two months after Common Room joined Zoom, GM Linda Lian tells UC Today why sales teams juggling a dozen disconnected tools are badly placed for AI, and how Zoom's new revenue OS aims to pull buyer signals, customer conversations and forecasting into one platform.

UC&C This Week: Cisco, Zoom, Google and Microsoft Updates

Cisco and Zoom set out competing AI platform strategies at Goldman Sachs Communacopia this week, Google made it easier to join meetings across Teams, Zoom and Webex in Google Calendar, and Microsoft pushed out Teams updates covering meeting rooms, agent admin controls and device authentication

Zoom's New AI Tools Target Post-Holiday Inbox Anxiety

New Zoom-commissioned research finds most knowledge workers dread their return from time off more than the break itself, with inbox anxiety pushing many to leave PTO unused or skip it altogether, and Zoom is betting new ZoomMate-powered AI workflows can close that gap

Zoom's AI Push Drives Enterprise Growth to a Three-Year High

Zoom's Q2 FY27 results show Enterprise revenue accelerating to its fastest pace in three years, as platform consolidation wins from QXO to a major US bank and a shift from AI summaries to agentic workflows point to a strategy that's starting to convert into real contract value

Zoom Guides Lower for Q2 as Webex Posts Best Ever Quarter

Zoom reports Q2 FY27 on 25 August, with guidance pointing to slower growth than Q1, as Cisco's Webex business and RingCentral have both outpaced it. AI Companion usage is surging, but revenue hasn't caught up, and a new APAC hire focused on CX and SMB growth suggests where Zoom thinks the fix lies

From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace

Zoom Spaces brings AI-powered meeting rooms, displays and workflow context together as Zoom expands its intelligent workplace strategy.

Zoom’s AI Receptionist Is Coming for the Front Desk

Zoom is bringing its AI receptionist to any phone system, helping businesses answer calls, book appointments and route customers faster.

Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle

Zoom Revenue Accelerator's Sales Assist, Ask ZRA and Sales Roleplay go GA, completing AI coverage across the sales cycle. Here's what it means for buyers.

Zoom Warns of Critical Windows Vulnerability: What Enterprises Need to Know

Zoom has released urgent security updates after uncovering a critical Windows vulnerability that could enable account takeover

What Zoom's Common Room Acquisition Says About Its AI Strategy

Zoom has agreed to acquire Common Room, extending Zoom Revenue Accelerator into buyer research and prospecting ahead of sales calls

From Zoom Classrooms to Pro-Level Arenas: Why Higher Ed Is Testing the Future of UC Rooms

Why higher education is the toughest test for UC rooms, from Utah State's Zoom Rooms to St. Thomas' Panasonic arena

InfoComm 2026: Utah State University’s Zoom Rooms Strategy for Higher Education

Utah State University shows why Zoom Rooms, Canvas LTI and AI Companion matter for scalable higher education AV.

Cisco and Zoom Have a Problem to Solve Together. Here's What That Actually Looks Like.

Cisco and Zoom's expanded partnership goes deeper than a hardware launch. Here's what it means for enterprise IT teams managing multi-platform room estates.

Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace

Cisco's Espen Løberg and Zoom's Jeff Smith discuss the Cisco Devices for Zoom Rooms launch and what it means for enterprise customers at InfoComm 2026

Zoom Launches ZoomMate – an AI Agent That Finishes the Work Your Meetings Start

Zoom launches ZoomMate, an agentic AI tool that connects meeting conversations to enterprise workflows across Salesforce, Jira, and Slack.

Google Beam Adds 3D Group Meeting Support for Zoom and Google Meet

Google Beam can now render a full group call in 3D on Zoom and Meet. Here's what the I/O 2026 experiment means for enterprise video conferencing.

Zoom Reports $1.24bn Q1 Revenue as AI Companion Users Surge 184%

Zoom reports $1.24bn Q1 FY2027 revenue, up 5.5% YoY. AI Companion paid users jump 184% as enterprise and Contact Center growth accelerates.

Microsoft, Zoom and Google Tighten Meeting Bot Controls as Otter Case Nears Hearing

Microsoft Teams, Zoom and Google Meet are tightening controls on AI meeting bots as the Otter.ai lawsuit approaches a May 2026 hearing.

Zoom Phone Mobile Launches in UK, Empowering Business Communications With AI-First Calling

Zoom Phone Mobile is now available in the UK, bringing enterprise calling, AI summaries, and compliance controls to native mobile dialers.

What If You Weren't Actually There? World Is the Reason Zoom, Docusign, and Okta Are Asking

World ID 4.0 arrives with Docusign, Okta, Vercel and Zoom as enterprises race to prove humans are behind their AI-driven workflows.

Zoom, Tools for Humanity Partner to Tackle AI Impersonation and Deep Fakes

A new Zoom Tools for Humanity partnership integrates World ID to verify human presence in video meetings to defend against AI impersonation.

From Assistant to Agent: Zoom CTO on What OpenAI's SDK Update Means for Enterprise UC

Zoom CTO XD Huang has endorsed OpenAI's updated Agents SDK as key infrastructure for its enterprise agentic AI platform. Here's why it matters for UCaaS.

Zoom Names Ex Microsoft Exec Russell Dicker as Chief Product Officer to Lead AI Charge

Zoom is progressing its AI product strategy by appointing former Microsoft Teams executive Russell Dicker as Chief Product Officer.

Zoom Launches MCP Connector for Claude, Giving Meeting Data a Life Beyond Zoom

Zoom's MCP connector brings AI Companion meeting data into Claude workflows. Here's what it does and why it matters for UC vendors in 2026.

Zoom CEO “Hates” the 5-Day Week, Says 3-Day Schedule Could Be the Future of Work

Zoom CEO Eric Yuan says AI could make a three-day workweek the norm within a decade as digital agents take over routine tasks and reshape how long people need to work

Zoom's Louise Newbury-Smith: "Automate the Predictable, Humanise the Unpredictable"

Zoom's Head of UKI Louise Newbury-Smith on how AI Companion is transforming UK workplaces, from agentic AI to frontline workers.

Zoom Just Fixed the Post-Meeting Black Hole — and Knowledge Workers Will Never Work the Same Way Again

Zoom CPO Jeff Smith at EC 2026 on My Notes, AI Companion 3.0 and how Zoom Workplace is replacing traditional office apps with an AI-native, Notion-esque alternative.

Zoom Makes Its Boldest AI Play Yet at Enterprise Connect 2026

Zoom announces major agentic AI expansion at Enterprise Connect, with new features across Zoom Workplace, Zoom Phone, and Zoom CX contact centre

Zoom Earnings Analysis: Has Its $5Bn 'System of Action' Pivot Silenced the Skeptics?

Zoom earnings for Q4 FY26 reveal a strategic pivot to a "System of Action," with a strong AI monetization driving a $5 billion outlook.

Is Zoom Virtual Agent 3.0 the Missing Link Between AI Assistants and Real Enterprise Automation?

Zoom launched Zoom Virtual Agent 3.0 (ZVA) today, building directly on the AI Companion 3.0 architecture released in December 2025.

Bogus Zoom, Teams, and Meet Invites Found Targeting Busy Employees

Cybercriminals are exploiting workplace trust and urgency with fake Zoom, Teams, and Google Meet invites that trick employees into downloading files that give attackers control of their corporate devices.

Zoom’s AI Companion Goes Cross-Platform with Microsoft Teams and Google Meet

Zoom AI Companion now captures meeting notes and automates workflows across Microsoft Teams and Google Meet.

Zoom Spaces Enjoys Agentic AI Upgrade: All Hail the Intelligent Meeting Room

Zoom Spaces AI transforms hybrid work with agentic scheduling and support. Read how these updates impact IT and AV estate management.

The Big UC Show: The AI Hype Cycle in 2026, Zoom's AI Gold Star, and Checking in on Industry Events

Kieran Devlin and a panel of UC experts unpack the AI value gap, trust, and what 2026 means for collaboration, Zoom, and industry events.

France Says Au Revoir to Microsoft Teams, Zoom for Sovereign Video Platform

France will roll out its sovereign videoconferencing platform “Visio” across state services by 2027, replacing Microsoft Teams and Zoom.

Zoom Claims AI Crown with Benchmark Victory Over OpenAI and Google

Zoom's federated AI scored 53.0 on Humanity's Last Exam benchmark, beating OpenAI's GPT-5.2 Pro and Google's Gemini. How the multi-model strategy won.

Zoom, NDI Partner to Elevate Hybrid Meetings and Events With Elite Connectivity

The Zoom NDI integration signals a shift from proprietary hardware to AV-over-IP, elevating hybrid meeting quality.

Does Zoom's 'Zoom Ahead' Ad Tell the Right Story?

Zoom's Zoom Ahead ad debuts during college football playoffs and Super Bowl. Does this campaign effectively tells Zoom's evolution story?

SIPPIO Launches Solution to Simplify Migration to Teams, Zoom, & Webex

Why it matters: SIPPIO Care gives Teams, Zoom and Cisco Webex buyers flat-fee managed support for cloud calling, cuts surprise charges. Published on UC Today.

Zoom Expands AI Push With Agentic Workflows for AI Companion 3.0

Zoom launches AI Companion 3.0, offering a new web interface, AI workflows, and agentic features to turn meetings into actionable insights.

Zoom Rolls Out US Defence Collaboration Suite Amid AI Race

Zoom launches a secure collaboration suite for the U.S. Department of Defense as the Pentagon embraces the future of AI.

Zoom Q3 Earnings: Workvivo Hits 1,225 Customers as AI and Virtual Agents Drive Growth

Zoom Q3 2025 earnings highlight Workvivo reaching 1,225 customers and AI tools driving adoption, productivity, and revenue growth.

Zoom Acquires BrightHire to Strengthen AI-Powered Workplace Platform

Zoom has acquired BrightHire, adding AI-powered interview planning, automated insights and real-time coaching to Zoom Workplace.

Zoom Workplace: High-Severity Flaw Found That Allows Local Privilege Escalation

A newly discovered flaw in Zoom Workplace’s VDI Client could let attackers gain administrator privileges, prompting urgent warnings from the company.

Zoom Bets on UK Data Sovereignty as AI Push Redraws the Collaboration Map

Zoom will open a UK data center in 2026, deepening its commitment to AI-first collaboration and compliance across regulated sectors.

Zoom Revamps Partner Program to Scale Its Ecosystem

Zoom has overhauled its partner program with new tracks, a points-based rewards model, and an integrated dashboard designed to better align partner performance with its global growth strategy.

Zoom, NVIDIA Partner to Elevate Collaboration With Federated AI

Zoom and NVIDIA are joining forces to reshape collaboration with a federated AI architecture for faster and more responsible productivity.

Zoom Partners with Oracle Cloud to Expand Capabilities and Enterprise Reach

Zoom’s new partnership with Oracle brings its CX platform to Oracle Cloud, adding capabilities and extending its reach into large enterprises.

Zoom Phone Surpasses 10Mn Seats as AI Drives the Next Wave of Business Communications

Zoom Phone surpasses 10 million seats, leading the way in AI-driven cloud telephony. Explore unified communications and collaboration.

7 Ways ChatGPT Can Supercharge Your Teams and Zoom Meetings

Discover 7 ways ChatGPT can transform your Teams and Zoom meetings. From agendas to minutes, see how AI saves time and boosts productivity.

The Latest News On Zoomtopia 2025, Salesforce Layoffs, the Frontline Worker Comms Gap, and More

Zoomtopia 2025, Salesforce layoffs and Workvivo’s frontline gap show why AI, collaboration and culture now matter to IT buyers. Published on UC Today.

Zoomtopia 2025 Analysis: Zoom Pushes Deeper Into Verticals—But Is It Enough?

Explore the new solutions Zoom has announced for key verticals.

Zoomtopia 2025: Zoom Launches AI Companion 3.0, the 'Next Evolution of Agentic AI'

Why it matters: Zoom AI Companion 3.0 brings agentic AI to Zoom Workplace, Microsoft Teams, Google Meet, SharePoint and ServiceNow. Published on UC Today.

Zoomtopia 2025 Analysis: A Game-Changing Level-Up or Just a Layer of Polish?

This year, Zoom unveiled a number of headline-grabbing updates: AI Companion 3.0, photorealistic meeting avatars and real-time translation.

Zoomtopia 2025 – Event News, Updates & Analysis

Zoomtopia, once a product showcase, now doubles as a litmus test for whether Zoom’s bet on AI can sustain its next phase of growth.

"More and More, I’m Talking to ChatGPT" – Says Zoom CEO

Zoom CEO Eric Yuan says, “More and more, I’m talking to ChatGPT.” Discover why he’s betting on voice AI to drive productivity and how Zoomtopia 2025 will showcase the future of AI-first workflows.

Latest News: Zoom, Microsoft & Cisco's AI Booms, MIT's Worrying AI Report, & Autumn Events Preview

AI is reshaping UC buying decisions as Microsoft, Zoom and Cisco post strong results, MIT questions GenAI pilots, and RingCentral renews NICE. UC Today.

How Hackers Are Using Zoom and Microsoft Teams to Spy on 900+ Organizations

Uncover the latest Microsoft Hack threats targeting organizations through Zoom and Teams. Learn how to protect your business.