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Sean Nolan

Tech Journalist · @seannolan

Writes on governance and accountability, usually to point out where the org chart quietly removed both.

Recent work121 stories
UC Awards 2026 Spotlight: The Transformation Layer
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UC Awards 2026 Spotlight: The Transformation Layer

The Transformation layer at the UC Awards 2026 celebrates platforms becoming indispensable to high-performing teams. Discover how to prove your AI and automation solutions remove operational friction and drive real, measurable enterprise value. Because that's how you win.

Sean Nolan · 24 Sept 2026
This Week's Top 3 Questions on Productivity & Automation
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This Week's Top 3 Questions on Productivity & Automation

This week's biggest productivity and automation stories include a McKinsey report, Grok Bot's enterprise launch, and Gamma's new pricing plan. They raise three pressing questions leaders should consider when it comes to upgrading their enterprise stack - and actually delivering ROI.

Sean Nolan · 24 Sept 2026
Logitech Spot Now Integrates With 10 Workplace Platforms
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Logitech Spot Now Integrates With 10 Workplace Platforms

Logitech's presence and environmental sensor can now integrate with 10 workplace management platforms, including Zoom, VergeSense, and Robin. This will give enterprises more ways to automate rooms and analyze space - helping them to optimize their office.

Sean Nolan · 22 Sept 2026
Slack Is Now Salesforce's Front Door for AI and Productivity
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Slack Is Now Salesforce's Front Door for AI and Productivity

Irwin Lazar, President and Principal Analyst at Metrigy, tells UC Today that Salesforce has finally given Slack a clear job inside its AI strategy. He explains why Slackforce, AIforce, and the shift toward a headless CRM represent a renewed direction for the collaboration platform.

Sean Nolan · 22 Sept 2026
Dreamforce Roundup: 5 Takeaways on AIforce, Slack, and Agent Trust
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Dreamforce Roundup: 5 Takeaways on AIforce, Slack, and Agent Trust

As Dreamforce 2026 comes to a close in San Francisco, five announcements stand out for showing just how far Salesforce is willing to push CRM beyond its own interface, from a new Slack workspace strategy to a fresh governance framework built to keep it all in check.

Sean Nolan · 17 Sept 2026
Dreamforce 2026 Keynote: AIforce & The End of the Interface?
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Dreamforce 2026 Keynote: AIforce & The End of the Interface?

Salesforce used its Dreamforce 2026 keynote to argue that the CRM screen itself matters less than what sits beneath it. The company's new AIforce strategy is Salesforce's clearest attempt yet to prove that argument holds up in practice, not just on a slide

Sean Nolan · 16 Sept 2026
Dreamforce 2026: 5 Productivity & Automation Topics to Watch
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Dreamforce 2026: 5 Productivity & Automation Topics to Watch

Salesforce is bringing record Agentforce growth to Dreamforce 2026. But productivity and automation leaders should consider whether Claudeforce, Headless 360, and Slack's expanded role hold up as real infrastructure, not just headline numbers. Here are 5 points to consider.

Sean Nolan · 10 Sept 2026
UC Awards 2026 Spotlight: Introducing The Future Layer
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UC Awards 2026 Spotlight: Introducing The Future Layer

The Future layer at the UC Awards 2026 celebrates the groundbreaking immersive environments and extended reality platforms that are defining modern work. Discover exactly how to prove to the judges that your spatial computing solutions deliver real enterprise value.

Sean Nolan · 9 Sept 2026
Why VergeSense and Pointr Partnered on Office Planning
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Why VergeSense and Pointr Partnered on Office Planning

VergeSense and Pointr have partnered to turn static floor plans into live, predictive models that give workplace teams a real-time view of how space performs, and hybrid employees are losing nearly two full work weeks a year to the problem this actually solves.

Sean Nolan · 8 Sept 2026
How FNBO Cut Financial Crime Review Time 50% with Agentic AI
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How FNBO Cut Financial Crime Review Time 50% with Agentic AI

A look inside one bank's rollout of agentic AI for sanctions and due diligence reviews reveals a bigger shift already underway: financial institutions are being forced to adopt autonomous systems faster than their governance models were built to handle

Sean Nolan · 8 Sept 2026
UC Awards 2026 Spotlight: Introducing The EX Layer
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UC Awards 2026 Spotlight: Introducing The EX Layer

The new Employee Experience layer at the UC Awards 2026 recognizes the platforms helping organizations attract and retain top talent. Discover how to prove your technology drives genuine workplace transformation and learn what our judges want to see.

Sean Nolan · 7 Sept 2026
UC Awards 2026: Judging Panel Announced Across 25 Categories
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UC Awards 2026: Judging Panel Announced Across 25 Categories

Here is a first look at the independent judging panel evaluating the UC Awards 2026. This year, we have assembled an expert panel of practitioners, analysts, and buyers who will be responsible for the integrity of every shortlist and winner decision

Sean Nolan · 20 Aug 2026
Can Better Integration Save Customer Trust? Xurrent Is Betting on It
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Can Better Integration Save Customer Trust? Xurrent Is Betting on It

New research shows 60% of customers leave after 3 outages. Read how Xurrent is looking to address this with upgrades to its interoperability.

Sean Nolan · 11 Aug 2026
How Do You Measure Collaboration, Not Just Attendance? Mapiq Has an Answer
News

How Do You Measure Collaboration, Not Just Attendance? Mapiq Has an Answer

The Mapiq Groups tool helps teams plan office days around collaboration, not just attendance. Is this the future of the hybrid workplace?

Sean Nolan · 10 Aug 2026
What Is The IT Friction Tax: How Atera Helped Cut Unnecessary Work
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What Is The IT Friction Tax: How Atera Helped Cut Unnecessary Work

SWNS Media Group cut IT tickets from 130 to 15 with Atera. See how closing the "friction tax" visibility gap transformed their work.

Sean Nolan · 6 Aug 2026
Behavox Quantum: What the Real Compliance Adoption Journey Looks Like
Explainer

Behavox Quantum: What the Real Compliance Adoption Journey Looks Like

Most compliance adoption journeys are harder than expected. See what a rollout process actually requires, and where most firms go wrong.

Sean Nolan · 5 Aug 2026
Aryaka: How The Enterprise Network Can Unlock AI Success
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Aryaka: How The Enterprise Network Can Unlock AI Success

See how enterprises are using secure, high-performance networks like Aryaka's Unified SASE to unlock AI potential across the hybrid workforce.

Sean Nolan · 4 Aug 2026
Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event
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Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event

Dreamforce 2026 brings Salesforce customers, AI leaders, and partners to San Francisco to assess Agentforce, Claude, Slack, Data 360, and the next phase of enterprise AI. This guide covers what to watch, who should attend, and how to prepare for this massive event.

Sean Nolan · 4 Aug 2026
ASC Expands Webex Calling Compliance Recording Across the Americas
Explainer

ASC Expands Webex Calling Compliance Recording Across the Americas

ASC Technologies has expanded its Webex Calling compliance recording and AI analytics solution across the Americas. Here's why that matters.

Sean Nolan · 28 Jul 2026
Beyond the EPOS IMPACT 1000: Why Device Management Matters at Scale
News

Beyond the EPOS IMPACT 1000: Why Device Management Matters at Scale

A new workplace headset made headlines - but EPOS Manager, its device management platform, should not be overlooked.

Sean Nolan · 27 Jul 2026
Quantum Resilience: How to Defend Against 'Store Now, Decrypt Later' Threats
Explainer

Quantum Resilience: How to Defend Against 'Store Now, Decrypt Later' Threats

Store now, decrypt later attacks are already underway. See how Cisco, Zoom, and Cellcrypt are building quantum resilience within enterprises.

Sean Nolan · 20 Jul 2026
What Kadence and Archilogic's Partnership Tells Us About the State of Workplace Management
Explainer

What Kadence and Archilogic's Partnership Tells Us About the State of Workplace Management

The Kadence Archilogic partnership opens the door for stronger space management solutions, which address intelligent workplace expectations.

Sean Nolan · 20 Jul 2026
What is a Facilities Management Analyst? Turning Workplace Data into C-Suite Insight
Explainer

What is a Facilities Management Analyst? Turning Workplace Data into C-Suite Insight

Skedda's new report explores the new role of the Facilities Management Analyst. Learn how they can synthesize workplace utilization data.

Sean Nolan · 15 Jul 2026
Why Microsoft Dominated B2B Brand Visibility in Q2 2026
News

Why Microsoft Dominated B2B Brand Visibility in Q2 2026

Techtelligence reveals Microsoft captured over a third of top brand mentions. Explore how Microsoft's AI strategy drove B2B tech visibility.

Sean Nolan · 15 Jul 2026
Your Risk Strategy Isn't Failing - It's Designed So No One Is Accountable When It Does
Explainer

Your Risk Strategy Isn't Failing - It's Designed So No One Is Accountable When It Does

Stop sharing responsibility. Discover how a clear risk ownership strategy and accountability risk management prevent corporate crises today.

Sean Nolan · 1 Jul 2026
Are You Cutting Office Costs While Quietly Increasing Productivity Loss?
Explainer

Are You Cutting Office Costs While Quietly Increasing Productivity Loss?

Workplace cost optimization creates hidden productivity losses. Balance office cost vs productivity with a smarter workplace ROI strategy.

Sean Nolan · 25 Jun 2026
Is Your Resilience Strategy Just Adding Backup Systems Without Reducing Real Risk?
Explainer

Is Your Resilience Strategy Just Adding Backup Systems Without Reducing Real Risk?

Discover why adding backup systems increases enterprise redundancy risk. Learn how to build a modern IT resilience design.

Sean Nolan · 24 Jun 2026
Why Do Security Incidents Escalate Even When You Detect Them Early?
Explainer

Why Do Security Incidents Escalate Even When You Detect Them Early?

Discover how a strong incident response strategy and enterprise threat containment improves cybersecurity response time.

Sean Nolan · 24 Jun 2026
How to Connect Workplace Data Sources That Were Never Designed to Work Together
Explainer

How to Connect Workplace Data Sources That Were Never Designed to Work Together

Discover why workplace analytics fail when data remains siloed. Learn how enterprise data unification connects space and systems effectively.

Sean Nolan · 18 Jun 2026
How to Build True Observability Instead of Just Monitoring What Already Broke
Explainer

How to Build True Observability Instead of Just Monitoring What Already Broke

Discover the difference between observability vs monitoring. Learn how real-time observability helps DevOps teams detect unknown issues.

Sean Nolan · 17 Jun 2026
How to Quantify Cyber Risk in Financial Terms Instead of Technical Guesswork
Explainer

How to Quantify Cyber Risk in Financial Terms Instead of Technical Guesswork

Stop technical guesswork. Discover how cyber risk quantification and risk valuation models help leaders measure actual financial exposure.

Sean Nolan · 16 Jun 2026
What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads
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What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads

Discover how negative maintenance and workplace ITSM automation improve productivity and enhance proactive service management for businesses.

Sean Nolan · 15 Jun 2026
Why Is Your UC Reliability Only as Strong as the Weakest Network You Don’t Own?
Explainer

Why Is Your UC Reliability Only as Strong as the Weakest Network You Don’t Own?

Discover how third-party network visibility and a UC observability strategy reduce enterprise connectivity risk and stop the IT blame game.

Sean Nolan · 11 Jun 2026
Why Does Hybrid Work Feel Chaotic Even When Everyone Is “Following the Policy”?
Explainer

Why Does Hybrid Work Feel Chaotic Even When Everyone Is “Following the Policy”?

Discover why policy compliance does not guarantee operational efficiency. Learn how to improve hybrid work coordination and performance.

Sean Nolan · 10 Jun 2026
Why Does Your Organization Feel Secure Right After Passing an Audit?
Explainer

Why Does Your Organization Feel Secure Right After Passing an Audit?

Master the compliance vs security gap. Improve audit effectiveness enterprise wide and lower regulatory compliance risk with active testing.

Sean Nolan · 9 Jun 2026
Your Office Isn’t Underused - It’s Just Not Delivering Any Measurable Business Value
Explainer

Your Office Isn’t Underused - It’s Just Not Delivering Any Measurable Business Value

Discover why workplace utilization vs productivity metrics fail. Learn how enterprise workplace analytics drive true business value.

Sean Nolan · 4 Jun 2026
Logitech Highlights Six Essential Workplace Data Points Every Enterprise Should Measure
News

Logitech Highlights Six Essential Workplace Data Points Every Enterprise Should Measure

Discover how tracking office space utilization metrics and workplace data analytics helps organizations maximize their real estate potential.

Sean Nolan · 3 Jun 2026
Your UC Platform Isn't Down: It's Just Performing Badly Enough to Frustrate Everyone
Explainer

Your UC Platform Isn't Down: It's Just Performing Badly Enough to Frustrate Everyone

Discover how hidden CX network latency and slow service response time degrade customer experience despite perfect uptime metrics.

Sean Nolan · 3 Jun 2026
Darktrace Threat Report 2026: Why Attackers Are Targeting Your Inbox
News

Darktrace Threat Report 2026: Why Attackers Are Targeting Your Inbox

Discover why legacy enterprise email security fails against modern threats. Learn how to stop cloud account compromise and ransomware today.

Sean Nolan · 2 Jun 2026
Your Biggest Security Risk Isn’t What You Detect - It’s What You Don’t Even Know Exists
Explainer

Your Biggest Security Risk Isn’t What You Detect - It’s What You Don’t Even Know Exists

Move beyond static rules. Learn how anomaly detection cybersecurity closes threat detection gaps and improves enterprise security visibility.

Sean Nolan · 2 Jun 2026
The Pendulum Swings Back: Companies Are Correcting Their Office Downsizing "Overshoot"
News

The Pendulum Swings Back: Companies Are Correcting Their Office Downsizing "Overshoot"

JLL's earning call highlights that return to office strategies are forcing companies to correct their pandemic downsizing "overshoot".

Sean Nolan · 29 May 2026
Is Your Workplace Strategy Optimizing Space Costs While Quietly Increasing Hidden Operational Waste?
Explainer

Is Your Workplace Strategy Optimizing Space Costs While Quietly Increasing Hidden Operational Waste?

Learn how a workplace cost optimization strategy impacts productivity. Evaluate the real estate vs productivity tradeoff before a decision.

Sean Nolan · 27 May 2026
Is Your Connectivity Strategy Just Adding Redundancy Instead of Reducing Risk?
Explainer

Is Your Connectivity Strategy Just Adding Redundancy Instead of Reducing Risk?

Discover why adding backup systems increases network redundancy risks and how a connectivity resilience strategy simplifies IT architecture.

Sean Nolan · 26 May 2026
Is Your Risk Strategy Just Spreading Responsibility So No One Owns the Outcome?
Explainer

Is Your Risk Strategy Just Spreading Responsibility So No One Owns the Outcome?

Stop spreading responsibility. Discover how strict risk ownership accountability and clear governance prevent dangerous execution gaps today.

Sean Nolan · 25 May 2026
How to Build a Workplace Analytics Model That Connects Space, Behavior, and Business Outcomes
Explainer

How to Build a Workplace Analytics Model That Connects Space, Behavior, and Business Outcomes

Discover how workplace analytics integration and workforce behavior analytics connect physical space usage with measurable business outcomes.

Sean Nolan · 20 May 2026
The $20 Hack Threatening Hybrid Work Security: Why a Stolen Laptop Is a Major UC Vulnerability
News

The $20 Hack Threatening Hybrid Work Security: Why a Stolen Laptop Is a Major UC Vulnerability

A $20 hack is turning device theft into a massive data breach. Learn how to upgrade your hybrid work security for UC networks.

Sean Nolan · 20 May 2026
Your UC Stack Isn't Resilient - It's Just Waiting for the Next Failure Chain
Explainer

Your UC Stack Isn't Resilient - It's Just Waiting for the Next Failure Chain

Discover why reactive monitoring destroys IT resilience and how proper UC infrastructure management stops cascading outages.

Sean Nolan · 19 May 2026
How to Build a Risk Model That Reflects Real Exposure Instead of Theoretical Threats
Explainer

How to Build a Risk Model That Reflects Real Exposure Instead of Theoretical Threats

Upgrade your enterprise risk modeling strategy today. Move from theoretical threats to real time risk visibility and protect your business.

Sean Nolan · 18 May 2026
AI Real Estate Boom: Why Tech Sector Real Estate Strategy Needs an Operational Upgrade
News

AI Real Estate Boom: Why Tech Sector Real Estate Strategy Needs an Operational Upgrade

AI companies are leasing millions of square feet. Discover why a tech sector real estate strategy requires hybrid office utilization data.

Sean Nolan · 18 May 2026
1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?
News

1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?

1 in 4 executive leaders have no formal workplace productivity KPIs. Here's what the data says about the modern workplace and what's next.

Sean Nolan · 14 May 2026
The Sad State of Email in 2026
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The Sad State of Email in 2026

Email productivity hasn't kept pace with modern work. Explore the AI email assistant gap and what agentic AI changes next.

Sean Nolan · 14 May 2026
Why Are Your Offices “Busy” Again but Still Failing to Deliver Productivity Gains?
Explainer

Why Are Your Offices “Busy” Again but Still Failing to Deliver Productivity Gains?

Offices are busier again, but productivity is not rising. Learn how to measure workplace effectiveness beyond occupancy.

Sean Nolan · 13 May 2026
Why Does Your Compliance Strategy Pass Audits But Still Leave You Exposed?
Explainer

Why Does Your Compliance Strategy Pass Audits But Still Leave You Exposed?

Compliance vs risk management is the hidden gap behind “audit success.” Discover how to improve enterprise compliance effectiveness.

Sean Nolan · 11 May 2026
A Third of Businesses Were Hit by a Cyberattack Last Year - Here's What Needs To Happen Next
News

A Third of Businesses Were Hit by a Cyberattack Last Year - Here's What Needs To Happen Next

New research shows one in three businesses faced a cyberattack, yet password security basics are still missing. Here is what to fix first.

Sean Nolan · 11 May 2026
Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High
News

Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High

Return-to-office accommodation litigation is rising as mental health leave and AI workforce planning reshape enterprise risk in 2026.

Sean Nolan · 8 May 2026
Say Goodbye to Monitoring: Enterprises Are Now Boosting Productivity With Workforce Planning
Interview

Say Goodbye to Monitoring: Enterprises Are Now Boosting Productivity With Workforce Planning

Techtelligence data shows employee performance interest falling as HCM surges. Learn why workforce intelligence is rising.

Sean Nolan · 7 May 2026
The ITSM Wake-Up Call: Why Tools Fail When Data, People, and Suppliers Don’t Align
News

The ITSM Wake-Up Call: Why Tools Fail When Data, People, and Suppliers Don’t Align

UCX Manchester insights on ITSM tool implementation, AI-powered service desk readiness, and multi-supplier IT governance for IT leaders.

Sean Nolan · 7 May 2026
Your Workplace Data Isn’t Driving Decisions - It’s Just Making Inefficiency Easier to Ignore
Explainer

Your Workplace Data Isn’t Driving Decisions - It’s Just Making Inefficiency Easier to Ignore

Most workplace analytics dashboards don’t drive action. Learn how workplace analytics decision making & utilization data strategy must evolve.

Sean Nolan · 6 May 2026
Your Security Stack Looks Strong - But It’s Quietly Failing at the Exact Moment Risk Appears
Explainer

Your Security Stack Looks Strong - But It’s Quietly Failing at the Exact Moment Risk Appears

Security stacks fail due to execution gaps. Learn how to improve operational cybersecurity readiness and incident response effectiveness.

Sean Nolan · 4 May 2026
Is Sensitive Data Leaking Through Collaboration Tools Today
Explainer

Is Sensitive Data Leaking Through Collaboration Tools Today

Sensitive data leaks often start in chat and meetings. Learn UC data loss prevention, collaboration DLP, and governance that protects data.

Sean Nolan · 30 Apr 2026