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Sean Nolan

@seannolan · Tech Journalist · Trust & Risk · Governance

Writes on governance and accountability, usually to point out where the org chart quietly removed both.

Recent work109 stories
Can Better Integration Save Customer Trust? Xurrent Is Betting on It
Explainermost read

Can Better Integration Save Customer Trust? Xurrent Is Betting on It

New research shows 60% of customers leave after 3 outages. Read how Xurrent is looking to address this with upgrades to its interoperability.

Sean Nolan · 11 Aug 2026
How Do You Measure Collaboration, Not Just Attendance? Mapiq Has an Answer
Newsmost read

How Do You Measure Collaboration, Not Just Attendance? Mapiq Has an Answer

The Mapiq Groups tool helps teams plan office days around collaboration, not just attendance. Is this the future of the hybrid workplace?

Sean Nolan · 10 Aug 2026
What Is The IT Friction Tax: How Atera Helped Cut Unnecessary Work
News

What Is The IT Friction Tax: How Atera Helped Cut Unnecessary Work

SWNS Media Group cut IT tickets from 130 to 15 with Atera. See how closing the "friction tax" visibility gap transformed their work.

Sean Nolan · 6 Aug 2026
Behavox Quantum: What the Real Compliance Adoption Journey Looks Like
Explainer

Behavox Quantum: What the Real Compliance Adoption Journey Looks Like

Most compliance adoption journeys are harder than expected. See what a rollout process actually requires, and where most firms go wrong.

Sean Nolan · 5 Aug 2026
Aryaka: How The Enterprise Network Can Unlock AI Success
Explainermost read

Aryaka: How The Enterprise Network Can Unlock AI Success

See how enterprises are using secure, high-performance networks like Aryaka's Unified SASE to unlock AI potential across the hybrid workforce.

Sean Nolan · 4 Aug 2026
Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event
Guidetrending

Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event

Your Dreamforce 2026 guide: dates, location, confirmed speakers, themes, registration, agenda planning, and questions for Salesforce experts.

Sean Nolan · 4 Aug 2026
ASC Expands Webex Calling Compliance Recording Across the Americas
Explainer

ASC Expands Webex Calling Compliance Recording Across the Americas

ASC Technologies has expanded its Webex Calling compliance recording and AI analytics solution across the Americas. Here's why that matters.

Sean Nolan · 28 Jul 2026
Beyond the EPOS IMPACT 1000: Why Device Management Matters at Scale
Newstrending

Beyond the EPOS IMPACT 1000: Why Device Management Matters at Scale

A new workplace headset made headlines - but EPOS Manager, its device management platform, should not be overlooked.

Sean Nolan · 27 Jul 2026
Quantum Resilience: How to Defend Against 'Store Now, Decrypt Later' Threats
Explainer

Quantum Resilience: How to Defend Against 'Store Now, Decrypt Later' Threats

Store now, decrypt later attacks are already underway. See how Cisco, Zoom, and Cellcrypt are building quantum resilience within enterprises.

Sean Nolan · 20 Jul 2026
What Kadence and Archilogic's Partnership Tells Us About the State of Workplace Management
Explainer

What Kadence and Archilogic's Partnership Tells Us About the State of Workplace Management

The Kadence Archilogic partnership opens the door for stronger space management solutions, which address intelligent workplace expectations.

Sean Nolan · 20 Jul 2026
What is a Facilities Management Analyst? Turning Workplace Data into C-Suite Insight
Explainer

What is a Facilities Management Analyst? Turning Workplace Data into C-Suite Insight

Skedda's new report explores the new role of the Facilities Management Analyst. Learn how they can synthesize workplace utilization data.

Sean Nolan · 15 Jul 2026
Why Microsoft Dominated B2B Brand Visibility in Q2 2026
News

Why Microsoft Dominated B2B Brand Visibility in Q2 2026

Techtelligence reveals Microsoft captured over a third of top brand mentions. Explore how Microsoft's AI strategy drove B2B tech visibility.

Sean Nolan · 15 Jul 2026
Your Risk Strategy Isn't Failing - It's Designed So No One Is Accountable When It Does
Explainermost read

Your Risk Strategy Isn't Failing - It's Designed So No One Is Accountable When It Does

Stop sharing responsibility. Discover how a clear risk ownership strategy and accountability risk management prevent corporate crises today.

Sean Nolan · 1 Jul 2026
Are You Cutting Office Costs While Quietly Increasing Productivity Loss?
Explainer

Are You Cutting Office Costs While Quietly Increasing Productivity Loss?

Workplace cost optimization creates hidden productivity losses. Balance office cost vs productivity with a smarter workplace ROI strategy.

Sean Nolan · 25 Jun 2026
Is Your Resilience Strategy Just Adding Backup Systems Without Reducing Real Risk?
Explainer

Is Your Resilience Strategy Just Adding Backup Systems Without Reducing Real Risk?

Discover why adding backup systems increases enterprise redundancy risk. Learn how to build a modern IT resilience design.

Sean Nolan · 24 Jun 2026
Why Do Security Incidents Escalate Even When You Detect Them Early?
Explainer

Why Do Security Incidents Escalate Even When You Detect Them Early?

Discover how a strong incident response strategy and enterprise threat containment improves cybersecurity response time.

Sean Nolan · 24 Jun 2026
How to Connect Workplace Data Sources That Were Never Designed to Work Together
Explainer

How to Connect Workplace Data Sources That Were Never Designed to Work Together

Discover why workplace analytics fail when data remains siloed. Learn how enterprise data unification connects space and systems effectively.

Sean Nolan · 18 Jun 2026
How to Build True Observability Instead of Just Monitoring What Already Broke
Explainer

How to Build True Observability Instead of Just Monitoring What Already Broke

Discover the difference between observability vs monitoring. Learn how real-time observability helps DevOps teams detect unknown issues.

Sean Nolan · 17 Jun 2026
How to Quantify Cyber Risk in Financial Terms Instead of Technical Guesswork
Explainer

How to Quantify Cyber Risk in Financial Terms Instead of Technical Guesswork

Stop technical guesswork. Discover how cyber risk quantification and risk valuation models help leaders measure actual financial exposure.

Sean Nolan · 16 Jun 2026
What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads
News

What is Negative Maintenance: The Internal Operating Principle That Cuts Future Workloads

Discover how negative maintenance and workplace ITSM automation improve productivity and enhance proactive service management for businesses.

Sean Nolan · 15 Jun 2026
Why Is Your UC Reliability Only as Strong as the Weakest Network You Don’t Own?
Explainer

Why Is Your UC Reliability Only as Strong as the Weakest Network You Don’t Own?

Discover how third-party network visibility and a UC observability strategy reduce enterprise connectivity risk and stop the IT blame game.

Sean Nolan · 11 Jun 2026
Why Does Hybrid Work Feel Chaotic Even When Everyone Is “Following the Policy”?
Explainer

Why Does Hybrid Work Feel Chaotic Even When Everyone Is “Following the Policy”?

Discover why policy compliance does not guarantee operational efficiency. Learn how to improve hybrid work coordination and performance.

Sean Nolan · 10 Jun 2026
Why Does Your Organization Feel Secure Right After Passing an Audit?
Explainer

Why Does Your Organization Feel Secure Right After Passing an Audit?

Master the compliance vs security gap. Improve audit effectiveness enterprise wide and lower regulatory compliance risk with active testing.

Sean Nolan · 9 Jun 2026
Your Office Isn’t Underused - It’s Just Not Delivering Any Measurable Business Value
Explainer

Your Office Isn’t Underused - It’s Just Not Delivering Any Measurable Business Value

Discover why workplace utilization vs productivity metrics fail. Learn how enterprise workplace analytics drive true business value.

Sean Nolan · 4 Jun 2026
Logitech Highlights Six Essential Workplace Data Points Every Enterprise Should Measure
News

Logitech Highlights Six Essential Workplace Data Points Every Enterprise Should Measure

Discover how tracking office space utilization metrics and workplace data analytics helps organizations maximize their real estate potential.

Sean Nolan · 3 Jun 2026
Your UC Platform Isn't Down: It's Just Performing Badly Enough to Frustrate Everyone
Explainer

Your UC Platform Isn't Down: It's Just Performing Badly Enough to Frustrate Everyone

Discover how hidden CX network latency and slow service response time degrade customer experience despite perfect uptime metrics.

Sean Nolan · 3 Jun 2026
Darktrace Threat Report 2026: Why Attackers Are Targeting Your Inbox
News

Darktrace Threat Report 2026: Why Attackers Are Targeting Your Inbox

Discover why legacy enterprise email security fails against modern threats. Learn how to stop cloud account compromise and ransomware today.

Sean Nolan · 2 Jun 2026
Your Biggest Security Risk Isn’t What You Detect - It’s What You Don’t Even Know Exists
Explainer

Your Biggest Security Risk Isn’t What You Detect - It’s What You Don’t Even Know Exists

Move beyond static rules. Learn how anomaly detection cybersecurity closes threat detection gaps and improves enterprise security visibility.

Sean Nolan · 2 Jun 2026
The Pendulum Swings Back: Companies Are Correcting Their Office Downsizing "Overshoot"
News

The Pendulum Swings Back: Companies Are Correcting Their Office Downsizing "Overshoot"

JLL's earning call highlights that return to office strategies are forcing companies to correct their pandemic downsizing "overshoot".

Sean Nolan · 29 May 2026
Is Your Workplace Strategy Optimizing Space Costs While Quietly Increasing Hidden Operational Waste?
Explainer

Is Your Workplace Strategy Optimizing Space Costs While Quietly Increasing Hidden Operational Waste?

Learn how a workplace cost optimization strategy impacts productivity. Evaluate the real estate vs productivity tradeoff before a decision.

Sean Nolan · 27 May 2026
Is Your Connectivity Strategy Just Adding Redundancy Instead of Reducing Risk?
Explainer

Is Your Connectivity Strategy Just Adding Redundancy Instead of Reducing Risk?

Discover why adding backup systems increases network redundancy risks and how a connectivity resilience strategy simplifies IT architecture.

Sean Nolan · 26 May 2026
Is Your Risk Strategy Just Spreading Responsibility So No One Owns the Outcome?
Explainer

Is Your Risk Strategy Just Spreading Responsibility So No One Owns the Outcome?

Stop spreading responsibility. Discover how strict risk ownership accountability and clear governance prevent dangerous execution gaps today.

Sean Nolan · 25 May 2026
How to Build a Workplace Analytics Model That Connects Space, Behavior, and Business Outcomes
Explainer

How to Build a Workplace Analytics Model That Connects Space, Behavior, and Business Outcomes

Discover how workplace analytics integration and workforce behavior analytics connect physical space usage with measurable business outcomes.

Sean Nolan · 20 May 2026
The $20 Hack Threatening Hybrid Work Security: Why a Stolen Laptop Is a Major UC Vulnerability
News

The $20 Hack Threatening Hybrid Work Security: Why a Stolen Laptop Is a Major UC Vulnerability

A $20 hack is turning device theft into a massive data breach. Learn how to upgrade your hybrid work security for UC networks.

Sean Nolan · 20 May 2026
Your UC Stack Isn't Resilient - It's Just Waiting for the Next Failure Chain
Explainer

Your UC Stack Isn't Resilient - It's Just Waiting for the Next Failure Chain

Discover why reactive monitoring destroys IT resilience and how proper UC infrastructure management stops cascading outages.

Sean Nolan · 19 May 2026
How to Build a Risk Model That Reflects Real Exposure Instead of Theoretical Threats
Explainer

How to Build a Risk Model That Reflects Real Exposure Instead of Theoretical Threats

Upgrade your enterprise risk modeling strategy today. Move from theoretical threats to real time risk visibility and protect your business.

Sean Nolan · 18 May 2026
AI Real Estate Boom: Why Tech Sector Real Estate Strategy Needs an Operational Upgrade
News

AI Real Estate Boom: Why Tech Sector Real Estate Strategy Needs an Operational Upgrade

AI companies are leasing millions of square feet. Discover why a tech sector real estate strategy requires hybrid office utilization data.

Sean Nolan · 18 May 2026
1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?
News

1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?

1 in 4 executive leaders have no formal workplace productivity KPIs. Here's what the data says about the modern workplace and what's next.

Sean Nolan · 14 May 2026
The Sad State of Email in 2026
Feature

The Sad State of Email in 2026

Email productivity hasn't kept pace with modern work. Explore the AI email assistant gap and what agentic AI changes next.

Sean Nolan · 14 May 2026
Why Are Your Offices “Busy” Again but Still Failing to Deliver Productivity Gains?
Explainer

Why Are Your Offices “Busy” Again but Still Failing to Deliver Productivity Gains?

Offices are busier again, but productivity is not rising. Learn how to measure workplace effectiveness beyond occupancy.

Sean Nolan · 13 May 2026
Why Does Your Compliance Strategy Pass Audits But Still Leave You Exposed?
Explainer

Why Does Your Compliance Strategy Pass Audits But Still Leave You Exposed?

Compliance vs risk management is the hidden gap behind “audit success.” Discover how to improve enterprise compliance effectiveness.

Sean Nolan · 11 May 2026
A Third of Businesses Were Hit by a Cyberattack Last Year - Here's What Needs To Happen Next
News

A Third of Businesses Were Hit by a Cyberattack Last Year - Here's What Needs To Happen Next

New research shows one in three businesses faced a cyberattack, yet password security basics are still missing. Here is what to fix first.

Sean Nolan · 11 May 2026
Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High
News

Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High

Return-to-office accommodation litigation is rising as mental health leave and AI workforce planning reshape enterprise risk in 2026.

Sean Nolan · 8 May 2026
Say Goodbye to Monitoring: Enterprises Are Now Boosting Productivity With Workforce Planning
Interview

Say Goodbye to Monitoring: Enterprises Are Now Boosting Productivity With Workforce Planning

Techtelligence data shows employee performance interest falling as HCM surges. Learn why workforce intelligence is rising.

Sean Nolan · 7 May 2026
The ITSM Wake-Up Call: Why Tools Fail When Data, People, and Suppliers Don’t Align
News

The ITSM Wake-Up Call: Why Tools Fail When Data, People, and Suppliers Don’t Align

UCX Manchester insights on ITSM tool implementation, AI-powered service desk readiness, and multi-supplier IT governance for IT leaders.

Sean Nolan · 7 May 2026
Your Workplace Data Isn’t Driving Decisions - It’s Just Making Inefficiency Easier to Ignore
Explainer

Your Workplace Data Isn’t Driving Decisions - It’s Just Making Inefficiency Easier to Ignore

Most workplace analytics dashboards don’t drive action. Learn how workplace analytics decision making & utilization data strategy must evolve.

Sean Nolan · 6 May 2026
Your Security Stack Looks Strong - But It’s Quietly Failing at the Exact Moment Risk Appears
Explainer

Your Security Stack Looks Strong - But It’s Quietly Failing at the Exact Moment Risk Appears

Security stacks fail due to execution gaps. Learn how to improve operational cybersecurity readiness and incident response effectiveness.

Sean Nolan · 4 May 2026
Is Sensitive Data Leaking Through Collaboration Tools Today
Explainer

Is Sensitive Data Leaking Through Collaboration Tools Today

Sensitive data leaks often start in chat and meetings. Learn UC data loss prevention, collaboration DLP, and governance that protects data.

Sean Nolan · 30 Apr 2026
National Cubicle Day 2026: From Office Innovation to Workplace Revolution
News

National Cubicle Day 2026: From Office Innovation to Workplace Revolution

National Cubicle Day is more than a quirky anniversary. It's a reminder of office evolution and how to boost employee productivity in 2026.

Sean Nolan · 28 Apr 2026
Ivanti's Latest Release Puts Agentic AI ITSM Into Commercial Deployment
News

Ivanti's Latest Release Puts Agentic AI ITSM Into Commercial Deployment

Ivanti's 2026 Neurons release introduces an IT service desk AI agent for autonomous resolution. Here's what it means for ITSM teams.

Sean Nolan · 27 Apr 2026
Which Workplace Analytics Vendors Are Leading in 2026
Explainer

Which Workplace Analytics Vendors Are Leading in 2026

Explore the top workplace analytics vendors in 2026 and compare workforce analytics platforms, workplace management vendors, and more.

Sean Nolan · 27 Apr 2026
Is Multi-Cloud Networking Creating a Governance Nightmare
Explainer

Is Multi-Cloud Networking Creating a Governance Nightmare

Multi-cloud connectivity can reduce visibility and raise risk. See how governance, orchestration, and monitoring restore control.

Sean Nolan · 24 Apr 2026
Is Your Enterprise Voice Encryption Truly Secure or Misleading
Explainer

Is Your Enterprise Voice Encryption Truly Secure or Misleading

Voice encryption claims can be misleading. Learn transport vs end-to-end encryption, key management, and how to verify UC security.

Sean Nolan · 23 Apr 2026
Serval CEO: ITSM Automation Should Resolve Tickets, Not Just Track Them
News

Serval CEO: ITSM Automation Should Resolve Tickets, Not Just Track Them

Serval CEO Jake Stauch argues legacy ITSM was built to track requests, not resolve them - and that ITSM automation is where the gap lies.

Sean Nolan · 23 Apr 2026
More AI, More Complexity: What SolarWinds' 2026 Report Really Means for IT Service Management
News

More AI, More Complexity: What SolarWinds' 2026 Report Really Means for IT Service Management

New SolarWinds research reveals 44% of IT teams are managing more incident response than ever - despite increasing AI adoption.

Sean Nolan · 22 Apr 2026
How Workplace Analytics Platforms Prove ROI at Scale
Explainer

How Workplace Analytics Platforms Prove ROI at Scale

Discover how workplace analytics ROI is proven through workforce management platforms, employee productivity analytics, and data analytics.

Sean Nolan · 20 Apr 2026
Would Your Business Survive a Major Network Outage Today
Explainer

Would Your Business Survive a Major Network Outage Today

See how redundancy, failover planning, and multi-carrier design protect UC, customer operations, and revenue during major outages.

Sean Nolan · 17 Apr 2026
Evaluating Microsoft, Cisco, Zoom, and RingCentral UCaaS Risk Before Deployment
Explainer

Evaluating Microsoft, Cisco, Zoom, and RingCentral UCaaS Risk Before Deployment

Use this decision-stage UCaaS security framework to reduce third-party risk and choose vendors with defensible controls and resilience.

Sean Nolan · 16 Apr 2026
The Workplace Management Gap Is Widening - Here Are 5 Stats That Prove It
News

The Workplace Management Gap Is Widening - Here Are 5 Stats That Prove It

Five data-backed stats that prove workplace management technology is driving measurable ROI, productivity gains, and smarter operations.

Sean Nolan · 15 Apr 2026
Zscaler Sounds Alarm on Security Threats as Enterprise AI Usage Surges
News

Zscaler Sounds Alarm on Security Threats as Enterprise AI Usage Surges

Zscaler highlights that organizations are using thousands of AI apps - exposing new security risks that can't be ignored.

Sean Nolan · 13 Apr 2026