VergeSense and Pointr have announced a partnership to solve one of the most persistent problems in hybrid work: organizations still lack a reliable, real-time picture of how their office space is actually used.
The collaboration combines Pointr's AI mapping technology, which automatically digitizes and geo-references floor plans, with VergeSense's predictive planning capabilities.
Together, they're aiming to layer real occupancy behavior onto spatial data.
The result is a connected model that can forecast demand, flag capacity constraints, and test layout changes before a single wall gets moved.
TL;DR
VergeSense and Pointr have partnered to combine AI-powered floor plan digitization with predictive space planning, giving workplace teams a live model instead of a static one.
Hybrid employees spend an average of 25 minutes finding a desk and getting set up, costing nearly 78 hours a year in lost productivity, according to Logitech research.
Booking data alone doesn't reflect how spaces are actually used, room and desk analytics increasingly show a gap between what's booked and what's occupied.
What Does the VergeSense and Pointr Partnership Look Like in Practice?
Solving workspace friction takes more than adding desks or expanding square footage. 70% of HR leaders say some areas of their office are already underutilized, meaning the issue is distribution and design, not just capacity. This is exactly where VergeSense and Pointr's combined model is designed to help.
In Practice
Consider a workplace manager who fields complaints every Tuesday, even though overall utilization sits at just 65%. Instead of guessing, a live spatial model can show exactly which rooms & spaces are creating the bottleneck. The same modeling can also show a team that feels like it has outgrown its office that it hasn't, potentially avoiding a costly and unnecessary expansion.
That shift, from reactive fixes to modeled, tested decisions, is the throughline connecting both the desk-booking research and the meeting-room analytics conversation. Whether the friction point is a desk, a conference room, or an entire floor, the underlying issue is the same: organizations are working from outdated or incomplete pictures of their own space.
Why Does This Matter? What the Data Says About Hybrid Work Right Now
On average, it takes hybrid workers 25 minutes just to find a desk and get settled once they arrive at the office, according to Logitech's Desk Dread research.
For someone going into the office three times a week, that adds up to nearly 1.5 hours weekly, or roughly 78 hours, almost two full work weeks, over the course of a year.
That friction isn't a minor inconvenience.
Half of hybrid employees say they're frustrated by the process, and more than a quarter dread it outright. A negative setup experience doesn't stay contained to the first ten minutes of the day either. Around a quarter of workers say a bad start affects their productivity for the rest of the day, and nearly the same number say it makes them less willing to go above and beyond.
Most hybrid offices rely on flexible or shared desking, where employees don't have a fixed spot. That flexibility comes at a cost: workers arrive without knowing which desks are free, whether the equipment there works, or whether they'll end up on the wrong side of the building from their team.
Yet only 32% of companies currently use desk booking software, meaning most organizations are still relying on sign-up sheets or informal team arrangements to manage a resource that's clearly under pressure.
What Is Desk Booking Technology?
Software that lets employees reserve a desk or workspace in advance, often filtering by equipment, location, or team proximity, rather than arriving and searching for an available spot on the day.
Why Doesn't Booking Data Tell the Whole Story?
Even when companies do track workspace usage, the data they're looking at often reflects intent, not reality. Bill Dellara, Chief Product Officer at VOSS, made this distinction clear in a recent UC Today interview on meeting room analytics: booking reports show whether a room was reserved, not whether anyone actually used it.
"It's pretty easy to see, were rooms booked, how many were booked, when they were booked. But what that's really showing you is user intent, as opposed to what actually happened in the environment." — Bill Dellara, Chief Product Officer, VOSS
Dellara pointed to what his team calls phantom space, rooms and desks that appear busy on a calendar but sit empty in practice, often because a booking was never canceled once it was no longer needed. Industry data cited in the interview suggests 30% to 40% of meeting rooms go unutilized this way at any given time.
