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Rob Scott

@rob · Founder & Publisher · The whole map

Publisher · UC Today

Started UC Today because the industry deserved better than press-release journalism. Still reads every correction personally, and still thinks the comment section of 2009 was a mistake worth learning from.

Recent work1246 stories
UC Awards 2026 - Applications Are Open
Newsmost read

UC Awards 2026 - Applications Are Open

Don't miss your chance to submit an entry for the UC Awards 2026. We can't wait to celebrate the best in workplace technology.

Rob Scott · 28 Jul 2026
Call for Judges: Help Recognize the Best in Workplace Tech at the UC Awards 2026
Newsmost read

Call for Judges: Help Recognize the Best in Workplace Tech at the UC Awards 2026

Are you a workplace tech expert? The UC Awards 2026 is looking for senior practitioners and enterprise buyers to join our judging panel.

Rob Scott · 14 Jul 2026
UC Awards 2026 Categories Announced: 25 Awards Shaping the Future of Work
Newsmost read

UC Awards 2026 Categories Announced: 25 Awards Shaping the Future of Work

The official UC Awards 2026 categories are live. Discover the 25 awards defining the future of workplace technology.

Rob Scott · 6 Jul 2026
Why Enter The UC Awards 2026? Where Workplace Technology Outcomes Are Proven
News

Why Enter The UC Awards 2026? Where Workplace Technology Outcomes Are Proven

Register for the UC Awards 2026 to showcase how your technology drives workplace productivity and elevates the employee experience.

Rob Scott · 18 Jun 2026
UC Awards 2026 - Recognizing the Future of Work
News

UC Awards 2026 - Recognizing the Future of Work

UC Awards 2026 returns to recognize the platforms, leaders, and innovations shaping workplace technology, employee experience & modern work.

Rob Scott · 8 Jun 2026
One Day in 2030 — Part 10: The Day You Turn It Off
Feature

One Day in 2030 — Part 10: The Day You Turn It Off

Part 10 of One Day in 2030 explores the future of work when disconnecting from AI systems becomes the most difficult decision of all.

Rob Scott · 9 May 2026
Microsoft, Zoom and Google Tighten Meeting Bot Controls as Otter Case Nears Hearing
News

Microsoft, Zoom and Google Tighten Meeting Bot Controls as Otter Case Nears Hearing

Microsoft Teams, Zoom and Google Meet are tightening controls on AI meeting bots as the Otter.ai lawsuit approaches a May 2026 hearing.

Rob Scott · 6 May 2026
One Day in 2030 — Part 9: The Conversation With Your Agent
Feature

One Day in 2030 — Part 9: The Conversation With Your Agent

Part 9 of One Day in 2030 explores the future of work where AI agents guide behaviour and ask employees who they want to become.

Rob Scott · 1 May 2026
When the Meeting Ended, Otter Kept Listening
News

When the Meeting Ended, Otter Kept Listening

Otter.ai faces lawsuits after its AI meeting assistant allegedly recorded conversations after calls ended.

Rob Scott · 30 Apr 2026
Otter.ai on Trial, and the AI Notetaker Industry with it
News

Otter.ai on Trial, and the AI Notetaker Industry with it

With Otter.ai on trial for breaching consent laws, discover how this Otter.ai lawsuit could affect the future of UC compliance.

Rob Scott · 24 Apr 2026
One Day in 2030 — Part 8: The Week You Become Inefficient
Feature

One Day in 2030 — Part 8: The Week You Become Inefficient

Part 8 of One Day in 2030 explores the future of work where AI systems optimise for speed and predictability, quietly creating friction for those who fall out of sync.

Rob Scott · 24 Apr 2026
Two Seconds
Interview

Two Seconds

Human attention lasts two seconds. In an AI content world, interactive visual storytelling may be the only way to cut through. Here's why that matters for UC.

Rob Scott · 23 Apr 2026
Productivity vs Wellbeing: The Executive Dilemma
Explainer

Productivity vs Wellbeing: The Executive Dilemma

Productivity vs wellbeing in the AI workplace, why Microsoft Teams, Zoom, and Cisco tools are driving burnout, and how sustainable work design is becoming a business priority for enterprise leaders.

Rob Scott · 20 Apr 2026
EU AI Act Shock: Emotion Recognition Is Now Illegal at Work. So Why Is Your Vendor Still Selling It?
Feature

EU AI Act Shock: Emotion Recognition Is Now Illegal at Work. So Why Is Your Vendor Still Selling It?

Emotion AI at work is illegal in the EU under Article 5(1)(f). Fines reach €35M or 7% of turnover. Is your UC vendor still selling contraband software? (152)

Rob Scott · 20 Apr 2026
One Day in 2030 — Part 7: The System Flags You
Feature

One Day in 2030 — Part 7: The System Flags You

Part 7 of One Day in 2030 explores the future of work where AI systems flag behavioural changes, redirect tasks, and optimise around employee predictability.

Rob Scott · 17 Apr 2026
One Day in 2030 — Part 6: The Day You Go Off Script
Feature

One Day in 2030 — Part 6: The Day You Go Off Script

Part 6 of One Day in 2030 explores the future of work when deviating from AI recommendations lowers efficiency scores and changes how the system understands you.

Rob Scott · 13 Apr 2026
One Day in 2030 — Part 5: The Performance Review You Don’t Control
Feature

One Day in 2030 — Part 5: The Performance Review You Don’t Control

Part 5 of One Day in 2030 explores the future of work where AI scores productivity, tracks sentiment, and shapes performance reviews before managers speak.

Rob Scott · 6 Apr 2026
One Day in 2030 — Part 4: The Work That Happens Without You
Feature

One Day in 2030 — Part 4: The Work That Happens Without You

Part 4 of One Day in 2030 explores the future of work where AI agents send emails, make decisions, and negotiate deals before you even open your laptop.

Rob Scott · 28 Mar 2026
One Day in 2030 — Part 3: The Meeting Where Agents Speak First
Feature

One Day in 2030 — Part 3: The Meeting Where Agents Speak First

A glimpse into the future of work: in 2030 meetings are led by AI agents, sentiment is tracked in real time, and emotions are impossible to hide.

Rob Scott · 20 Mar 2026
AI Is Already in Your Enterprise - The Real Risk Is Not Governing It
Sponsored · Theta Lake

AI Is Already in Your Enterprise - The Real Risk Is Not Governing It

AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are…

Rob Scott · 18 Mar 2026
Zoom Just Fixed the Post-Meeting Black Hole — and Knowledge Workers Will Never Work the Same Way Again
News

Zoom Just Fixed the Post-Meeting Black Hole — and Knowledge Workers Will Never Work the Same Way Again

Zoom CPO Jeff Smith at EC 2026 on My Notes, AI Companion 3.0 and how Zoom Workplace is replacing traditional office apps with an AI-native, Notion-esque alternative.

Rob Scott · 13 Mar 2026
One Day in 2030 — Part 2: The Office That Knows You’re Coming
Feature

One Day in 2030 — Part 2: The Office That Knows You’re Coming

A glimpse into the future of work: in 2030 your office recognises you, meetings start before you arrive, and AI agents quietly run the workday.

Rob Scott · 13 Mar 2026
Enterprise Connect Reflections 2026: What Tech Leaders Need to Take Away
Interview

Enterprise Connect Reflections 2026: What Tech Leaders Need to Take Away

We asked 10 of the industry's top UC voices the questions everyone's thinking at EC 2026. AI ROI, trust, voice, and what comes next. Watch now.

Rob Scott · 13 Mar 2026
The Silent Compliance Killer Keeping IT Leaders Up at Night
Sponsored · Microsoft

The Silent Compliance Killer Keeping IT Leaders Up at Night

For Heads of UC and IT leaders in regulated industries, the stakes have never been higher.

Rob Scott · 11 Mar 2026
Enterprise Connect 2026: From AI Promises to Operational Pressure
Guide

Enterprise Connect 2026: From AI Promises to Operational Pressure

Enterprise Connect 2026 UC themes: AI accountability, interoperability, security, meeting rooms and platform consolidation. A living guide from UC Today.

Rob Scott · 10 Mar 2026
One Day in 2030 — Part 1: The Morning That Starts Without You
Feature

One Day in 2030 — Part 1: The Morning That Starts Without You

A first-person story from 2030 where AI agents run the morning—coffee, clothes, news, and commute. Convenient, seamless… and quietly unsettling.

Rob Scott · 6 Mar 2026
AI Jailbreaking: The Insider Threat Enterprises Aren't Prepared For
Sponsored · Theta Lake

AI Jailbreaking: The Insider Threat Enterprises Aren't Prepared For

For CIOs and Heads of Unified Communications, the mandate has shifted dramatically: this time, saying "no" to AI isn't an option.

Rob Scott · 4 Mar 2026
Enterprise Connect 2026 Is Almost Here — Here’s What You Need to Know Before Vegas
Interview

Enterprise Connect 2026 Is Almost Here — Here’s What You Need to Know Before Vegas

Heading to Enterprise Connect 2026? Here’s what to prioritise — AI execution, CX balance, hybrid work and the sessions that matter most.

Rob Scott · 2 Mar 2026
Is This the Future of Work? Ambient AI, Invisible Hardware, and the Spatial Office
News

Is This the Future of Work? Ambient AI, Invisible Hardware, and the Spatial Office

What happens when AI becomes the environment? The future of work may be ambient, device-free, and quietly transformative.

Rob Scott · 27 Feb 2026
Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise
Sponsored · AT&T

Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise

In 2026, the mandate I’m seeing for IT leaders is paradoxically simple yet incredibly difficult: innovate faster, but spend less.

Rob Scott · 25 Feb 2026
ISE 2026: NetSpeek's AI Can Fix Your Broken Meeting Room Before You Call IT—And That's Just the Start
Interview

ISE 2026: NetSpeek's AI Can Fix Your Broken Meeting Room Before You Call IT—And That's Just the Start

NetSpeek's Lena uses AI to troubleshoot meeting rooms in natural language—and it's already saving customers a million dollars. But when the system can reboot everything, who decides what it's allowed to fix?

Rob Scott · 10 Feb 2026
Google Chrome Split View: A Quiet Productivity Win for Employee Experience
News

Google Chrome Split View: A Quiet Productivity Win for Employee Experience

Google Chrome Split View boosts productivity and employee experience by letting users view two tabs side by side, reducing context switching without new tools, screens, or spend.

Rob Scott · 10 Feb 2026
Enterprise Connect 2026: The Unified Communications Crossroads in Las Vegas
News

Enterprise Connect 2026: The Unified Communications Crossroads in Las Vegas

Enterprise Connect 2026 brings UC's biggest players to Las Vegas March 10-12. From platform wars to AI deployment, discover why this is the crossroads moment for unified communications leaders.

Rob Scott · 9 Feb 2026
Appspace Turns Workplace Data Into Decisions at ISE 2026: How One Platform Is Connecting Employee Experience Across Devices
Interview

Appspace Turns Workplace Data Into Decisions at ISE 2026: How One Platform Is Connecting Employee Experience Across Devices

Cross-functional teams can finally see what's actually happening across desks, screens, and sensors. Appspace's AI synthesizes workplace data into decisions—but who decides what gets optimized?

Rob Scott · 9 Feb 2026
ISE 2026: GoBright's AI-Powered Office Knows When You're Coming and How Much Energy You're Wasting
Interview

ISE 2026: GoBright's AI-Powered Office Knows When You're Coming and How Much Energy You're Wasting

GoBright's AI-powered workplace platform uses environmental sensors, energy monitoring, and occupancy analytics to help companies save over $1 million annually. Learn how Smart Workplace software transforms office ROI through partner-driven deployment at ISE 2026

Rob Scott · 4 Feb 2026
ISE 2026: Meeting Room Booking Systems Now Use 100x Less Power Than iPads—Here's Why That Changes Everything
Interview

ISE 2026: Meeting Room Booking Systems Now Use 100x Less Power Than iPads—Here's Why That Changes Everything

Joan Workplace's E-paper meeting room booking displays consume 100 times less power than iPads, install wirelessly with magnets, and integrate with AI agents for frictionless workspace coordination.

Rob Scott · 4 Feb 2026
Google Didn’t Win UCaaS — But It Could Still Win the AI Orchestration Layer
News

Google Didn’t Win UCaaS — But It Could Still Win the AI Orchestration Layer

UCaaS is becoming commodity infrastructure as agentic AI shifts value to an orchestration layer. Here’s how Google could win with Gemini—and what governance and data readiness decide.

Rob Scott · 27 Jan 2026
Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers
Interview

Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers

er-seat pricing breaks as AI completes more real work. Here’s why MSPs and UC providers are shifting to outcome-based AI pricing that buyers can forecast, approve, and budget.

Rob Scott · 23 Jan 2026
Who’s Watching the Watchers? The Invisible AI Workforce That Nobody Can See
News

Who’s Watching the Watchers? The Invisible AI Workforce That Nobody Can See

AI agents act across systems at machine speed—but their decisions can be invisible. Here’s what AI observability means, why traditional monitoring fails, and how to build audit-ready control.

Rob Scott · 20 Jan 2026
Your Ultimate Guide to Enterprise Connect 2026: Navigate Vegas Like a Pro
Guide

Your Ultimate Guide to Enterprise Connect 2026: Navigate Vegas Like a Pro

Complete Enterprise Connect 2026 guide: March 10-12 in Las Vegas. Top AI & CX sessions, keynote speakers, expo hall strategy, and networking tips for IT/AV/CX/UC professionals.

Rob Scott · 17 Jan 2026
CES 2026: 10 Collaboration Technologies Reshaping Enterprise Workplaces
News

CES 2026: 10 Collaboration Technologies Reshaping Enterprise Workplaces

Discover 10 collaboration technologies at CES 2026 reshaping enterprise workplaces: AI orchestration, collaborative robots, digital twins, and more. Essential guide for IT and HR leaders.

Rob Scott · 23 Dec 2025
Powering Productive Workplaces: Why We’re Betting Big on EX in 2026
News

Powering Productive Workplaces: Why We’re Betting Big on EX in 2026

UC Today is expanding. Explore our 2026 focus on the complete Employee Experience (EX) stack—from human-centric strategy to AI and security innovation.

Rob Scott · 22 Dec 2025
The Invisible Revolution: How Smart Glasses Will Transform Work Without You Even Noticing
Explainer

The Invisible Revolution: How Smart Glasses Will Transform Work Without You Even Noticing

Explore how passive AI in smart glasses will transform workplace productivity through ambient intelligence, contextual computing, and seamless human-computer collaboration without cognitive overload.

Rob Scott · 17 Dec 2025
Smart Glasses Are Getting Smarter—But Are We Getting More Suspicious?
Explainer

Smart Glasses Are Getting Smarter—But Are We Getting More Suspicious?

Explore how enterprise leaders can navigate privacy concerns while harnessing XR technology for workplace transformation.

Rob Scott · 17 Dec 2025
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control
Sponsored · Theta Lake

AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s…

Rob Scott · 16 Dec 2025
Company Announcement: UC Today to Report on Immersive Workplaces and XR Technology
News

Company Announcement: UC Today to Report on Immersive Workplaces and XR Technology

UC Today to absorb XR Today and expand into immersive workplace coverage, strengthening enterprise insights.

Rob Scott · 11 Dec 2025
UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element
Sponsored · Nuwave

UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element

The unified communications landscape is evolving faster than ever. Are you ready for 2026? With AI in nearly every platform and hybrid work established, it’s crucial to cut through the noise and drive value.

Rob Scott · 8 Dec 2025
Fathom.ai CEO on Building the “Meeting OS” for the AI Era
Interview

Fathom.ai CEO on Building the “Meeting OS” for the AI Era

Discover how Fathom.ai turns meetings into organizational intelligence. CEO Richard White shares insights on AI, automation, and redefining the CRM.

Rob Scott · 5 Dec 2025
BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson
Sponsored · Mitel

BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson

Why Mitel’s hybrid UC shift matters: Eric Hanson on AI, workflow automation and partner ecosystems for frontline teams, published on UC Today.

Rob Scott · 26 Nov 2025
The Great UC Convergence: Why 2026 Will Finally Break Down the Walls
Interview

The Great UC Convergence: Why 2026 Will Finally Break Down the Walls

With Microsoft controlling 45.6% of the UC market, AI agents may force platform walls down by 2026. AI assistants, colleagues, and customers won't tolerate walled gardens that prevent cross-platform interaction across Teams, Webex, Zoom and more

Rob Scott · 26 Nov 2025
BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir
Sponsored · Theta Lake

BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir

AI governance now matters as enterprises roll out Copilot and Zoom AI Companion. Published on UC Today, Theta Lake explains compliance across Microsoft, Zoom an

Rob Scott · 20 Nov 2025
Flying Blind on AI Outputs and Behavior: The Governance Wake-Up Call for CIOs
Sponsored · Microsoft

Flying Blind on AI Outputs and Behavior: The Governance Wake-Up Call for CIOs

Unified communications has always been at the centre of workplace transformation, and its role in driving productivity is only accelerating.

Rob Scott · 12 Nov 2025
The XR Inflection Point: Why 2026 Will Finally Deliver on AR's Long-Awaited Promise
Interview

The XR Inflection Point: Why 2026 Will Finally Deliver on AR's Long-Awaited Promise

Find out about Illumix's strategy to thrive in the 2026 AR market.

Rob Scott · 4 Nov 2025
Your New AI Colleague Might Be Giving You a Headache
Interview

Your New AI Colleague Might Be Giving You a Headache

AI tools promise to ease decision fatigue, but many workers feel more stressed. Discover how algorithmic management is reshaping mental wellbeing at work.

Rob Scott · 31 Oct 2025
AI Smart Glasses vs. Smartphones: The Battle for Your Primary Screen is Here
Interview

AI Smart Glasses vs. Smartphones: The Battle for Your Primary Screen is Here

UC Today analyses UX, productivity benefits, and enterprise adoption potential for hands-free computing and contextual information delivery.

Rob Scott · 30 Oct 2025
Microsoft First, But Not Microsoft Only: Simplifying the Modern Meeting Room
Sponsored · Microsoft

Microsoft First, But Not Microsoft Only: Simplifying the Modern Meeting Room

In a world where Microsoft Teams dominates but interoperability is non-negotiable, how can IT leaders simplify, secure, and scale their meeting room…

Rob Scott · 30 Oct 2025
Legacy Compliance Is Holding You Back from Shifting to Modern Cloud Voice Solutions
Sponsored · Theta Lake

Legacy Compliance Is Holding You Back from Shifting to Modern Cloud Voice Solutions

Legacy compliance is blocking cloud voice adoption: Published on UC Today, Theta Lake says Teams, Zoom, AI transcription and unified DCGA need cloud-native gove

Rob Scott · 28 Oct 2025
From 40 to 32 Hours: Why AI's 5.4% Time Savings Won't Deliver Your Dream Friday Off (Yet)
Interview

From 40 to 32 Hours: Why AI's 5.4% Time Savings Won't Deliver Your Dream Friday Off (Yet)

Federal Reserve data shows AI saves workers just 5.4% of work hours—far short of the 20% needed for four-day work weeks. What enterprise buyers need to know about the productivity gap.

Rob Scott · 24 Oct 2025
7 Takeaways from WebexOne 2025: The Year Cisco’s AI Got Agentic
Sponsored · Cisco

7 Takeaways from WebexOne 2025: The Year Cisco’s AI Got Agentic

Discover the top takeaways from WebexOne 2025 as Cisco unveils Connected Intelligence, Agentic AI, and the future of collaboration technology.

Rob Scott · 7 Oct 2025
7 Ways ChatGPT Can Supercharge Your Teams and Zoom Meetings
Interview

7 Ways ChatGPT Can Supercharge Your Teams and Zoom Meetings

Discover 7 ways ChatGPT can transform your Teams and Zoom meetings. From agendas to minutes, see how AI saves time and boosts productivity.

Rob Scott · 3 Oct 2025