User Experience
Big UC News from Infocomm 2024, NICE, Kramer, Mitel and Deutsche Bank
Why it matters: Infocomm 2024 brought UC and AV updates from NICE, Kramer, Mitel, Deutsche Telekom, MAXHUB and Nureva. Published on UC Today.
Kieran Devlin · 13 Jun 2024
Jabra Unveils 'First Video Bar Certified For Microsoft Intelligent Speaker'
Jabra’s PanaCast 50 is the first video bar certified for Microsoft Intelligent Speaker, boosting Teams transcription, AI recaps and Copil
Kieran Devlin · 13 Jun 2024
Beyond Limits: Yealink's WH64 Marks a New Generation of Hybrid DECT Headsets
Yealink’s WH64 brings DECT and Bluetooth together for hybrid work, with USB, PC, IP phone and mobile support. Published on UC Today.
Linoy Doron · 13 Jun 2024
Biamp Announces Workplace Platform For AV System Management
Biamp Workplace unifies Evoko Workplace and SageVue for cloud-based AV monitoring, scheduling and analytics across Biamp systems.
Kieran Devlin · 13 Jun 2024
Huddly Takes Multi-Camera Rooms to a New Level with L1 Crew
Multi-camera meeting rooms need simpler deployment and better privacy. Published on UC Today, Huddly’s L1 Crew uses in-device AI for tracking.
David Dungay · 13 Jun 2024
MAXHUB UC S15 Review: All-in-One Collaboration
Why workplace buyers care: MAXHUB UC S15 brings all-in-one collaboration for huddle rooms, with 4K video, AI noise reduction, BYOD and Pivot. Published on UC To
Rebekah Carter · 13 Jun 2024
Nureva Unveils App Boosting Audio System Setup and Management
Nureva has announced a new companion app to streamline and enhance audio system setup and management.
Kieran Devlin · 12 Jun 2024
Infocomm 2024: Businesses Grapple with GenAI in the Meeting Room
Infocomm 2024 shows why GenAI, personal cameras and multicam meeting rooms matter for UC buyers. UC Today speaks with Metrigy.
David Dungay · 12 Jun 2024
Vyopta, Logitech Partner To Revolutionise Meeting Space Analytics
Vyopta and Logitech add CollabOS API meeting room analytics to help buyers rightsize space, boost utilisation and plan workplace investments. Published on UC To
Kieran Devlin · 12 Jun 2024
Logitech, VisibilityOne Collaborate To Enhance Video Conferencing Management
VisibilityOne joins Logitech LCP to add CollabOS remote monitoring for video conferencing, Microsoft Teams and Zoom.
Kieran Devlin · 10 Jun 2024
Breaking Down the Building Blocks: Essential Components for Effective Conversational AI
Why conversational AI fails or wins: Telnyx, OpenAI, HD voice codecs, voice APIs, STT, LLMs and GDPR-ready security, published on UC Today.
Rebekah Carter · 10 Jun 2024
Big UC News from Asana, Zoom, Salesforce, Slack and Cisco Webex
Asana Doubles Down On AI In Work Management Technology, Announces AI Teammates To Elevate Productivity Asana stressed the seismic potential of AI in…
Kieran Devlin · 7 Jun 2024
Let's Talk Collaboration with Craig Durr
Watch on YouTube Danny Hayasaka , the Marketing Director for Call One , joins Craig Durr in this inaugural podcast episode to discuss collaboration in the…
Craig Durr · 7 Jun 2024
Zoho Launches New Collaboration Enhancements For Flexible Work
Zoho’s AI, automation and sector-specific updates to Projects, Notebook, WorkDrive and Sign aim to speed flexible work; published on UC Today.
Kieran Devlin · 6 Jun 2024
Asana Announces AI Teammates To Elevate Productivity
Why it matters: Asana AI teammates, now in beta on the Work Graph, bring AI workflow automation, task triage and collaboration to project management.
Kieran Devlin · 6 Jun 2024
Salesforce Unveils Slack Lists To Boost Project Management
Slack Lists could cut project sprawl by keeping tasks, approvals and requests in Slack. Salesforce says it boosts productivity for teams, now rolling out on pai
Kieran Devlin · 6 Jun 2024
All The Webex News From Cisco Live
It has been another Cisco Live this week, with several pieces of eye-catching news across its networking, security, and, most pertinently, its Webex and…
Kieran Devlin · 5 Jun 2024
Owl Labs Launches Meeting Owl 4+ To Revolutionise Hybrid Work
Owl Labs’ Meeting Owl 4+ brings 4K hybrid meeting tech, OIS software and Teams, Zoom and Google Meet support.
Kieran Devlin · 4 Jun 2024
How To Choose An Effective Call Center Solution
Choose a cloud call centre or contact centre with Yeastar, omnichannel, ACD, IVR, analytics and better CX.
Rebekah Carter · 4 Jun 2024
AI and Multi-Camera Experiences Top of Mind at InfoComm
Watch on YouTube In this session, Craig Durr, Analyst and Collaboration Specialist spoke to David Dungay about the major themes of InfoComm.
David Dungay · 4 Jun 2024
MAXHUB Reveals Landmark 92" Display For Seamless Hybrid Work
Seamless hybrid work gets a boost as MAXHUB unveils the 92-inch UW92NA ultra-wide 5K display, with Q-SYS, Extron and AMX certification.
Kieran Devlin · 3 Jun 2024
Big UC News from Microsoft, HP Poly and Barco
Microsoft Copilot for Telegram, HP Poly AV upgrades and Barco’s Wuxi centre show what changed in UC, hybrid work and AI. Published on UC Today.
Kieran Devlin · 31 May 2024
HP Poly Unveils Next-Gen AV Solutions To Enhance Hybrid Work
HP Poly’s G9 Plus and G62 lift hybrid meetings with Microsoft Teams Rooms, Poly VideoOS, Poly Lens and AI audio-video. Published on UC Today.
Kieran Devlin · 30 May 2024
Shure Announces Security Upgrade For Its Microflex Ecosystem
Shure’s Microflex security upgrade adds 802.1x, encrypted audio and Designer 6.1, helping IT teams deploy secure AV at scale.
Kieran Devlin · 30 May 2024
Microsoft Upgrades Teams Town Hall With Audience Interactions
Microsoft Teams Town Hall adds live reactions, chat and raise hands, while delaying Teams Live Events retirement. Published on UC Today.
Kieran Devlin · 30 May 2024
Zoom Upgrades Workplace With Productivity-Boosting AI Features
Why it matters: Zoom Workplace adds AI Companion quick replies, global search and Workvivo integration, helping buyers boost productivity and collaboration. Pub
Kieran Devlin · 28 May 2024
Big UC News from Zoom, Microsoft and BT
Zoom passed 2m Zoom Rooms licences and added post-quantum E2E to Meetings, while Microsoft unveiled Team Copilot and BT delayed PSTN switch-off.
Kieran Devlin · 24 May 2024
Q-SYS Announces Key Leadership Appointments in Europe and APAC
Q-SYS appoints Rob Sherry and Duncan Savage to lead Europe and APAC, signalling growth for its AV and collaboration platform. Published on UC Today.
Tom Wright · 24 May 2024
SIPPIO, Clerk Chat Launch Integrated Text Messaging for Microsoft Teams
SIPPIO and Clerk Chat add SMS, MMS and WhatsApp Business to Microsoft Teams, boosting Teams Phone value for partners.
Kieran Devlin · 23 May 2024
How This UC Technology Helps Make Kids' Dreams Come True
Why UC matters: Avaya CM10, Unified Communications, contact centre and SENTRY from 911Secure help Give Kids The World Village modernise and protect guests. Publ
Kieran Devlin · 22 May 2024
Logitech Adds Room Booking Tools To Enhance Space Management
Logitech Sync adds room booking, Remote UI Access and usage insights, helping IT manage rooms securely; includes Tap Scheduler, Rally Bar and MeetUp 2.
Kieran Devlin · 22 May 2024
Microsoft Unveils Team Copilot, Your New Colleague For Teams Meetings
Microsoft Team Copilot in Teams, Planner and Loop turns AI into a meeting facilitator and project manager for Copilot for Microsoft 365.
Kieran Devlin · 21 May 2024
AVer's 4K PTZ Cameras Awarded Landmark Video Certification
AVer’s TR315N and TR335N 4K PTZ cameras gain NDI HX3 certification, boosting low-latency streaming for Pro AV buyers. Published on UC Today.
Kieran Devlin · 20 May 2024
Big UC News from Meta, Avaya, RingCentral, Microsoft and OpenAI
Meta closes Workplace, Avaya and RingCentral launch hybrid UC, Microsoft faces EU antitrust charges, and OpenAI's GPT-4o upgrade. Published on UC Today.
Kieran Devlin · 17 May 2024
Rijksmuseum Deploys AV-over-IP to Simplify User Experiences
Rijksmuseum modernises its auditorium with Visionary PacketAV Matrix Series AV-over-IP, helping NFGD and IDM simplify control, latency and installs. Published o
James Stephen · 17 May 2024
Microsoft Teams Classic vs New Teams: The Biggest Differences
Why Microsoft Teams Classic users must upgrade: New Teams brings faster load times, Copilot, security and feature changes. Published on UC Today.
Rebekah Carter · 17 May 2024
Barco ClickShare Celebrates Carbon Neutral Certification
Barco’s carbon-neutral ClickShare Bar certification helps buyers cut meeting-room emissions with wireless conferencing, Teams and recycle
Kieran Devlin · 15 May 2024
Microsoft Launches 'Places' App For Seamless Flexible Working
Microsoft Places uses AI in Outlook, Teams and Copilot to streamline hybrid working and desk booking. Published on UC Today, it aids IT and facilities.
Kieran Devlin · 15 May 2024
Avaya CEO on Acquisitions, Partnerships and His First Two Years at the Helm
Avaya’s Edify acquisition and two years under CEO Alan Masarek signal change for buyers tracking Avaya Engage, partnerships and UC strategy on UC Today.
Tom Wright · 14 May 2024
Meta Closes Workplace, Endorses Zoom's Workvivo As Alternative
Meta is shutting Workplace and pointing customers to Workvivo by Zoom, signalling a migration shift for Teams and Slack buyers.
Kieran Devlin · 14 May 2024
Void Acoustics Transforms HPE's New Campus With Next-Gen Audio Tech
Void Acoustics gives HPE’s new Texas campus next-gen audio for hybrid working, collaboration and immersive AV.
Kieran Devlin · 14 May 2024
Google, HP Partner To Transform Hybrid Meetings With XR Video Solution
Google and HP have partnered to commercialise the former's Project Starline immersive collaboration solution and bring it to workplaces.
Kieran Devlin · 14 May 2024
Altafiber Introduces Business Calling with Webex
Altafiber has launched an all-on-one calling, messaging, and meeting solution ‘Business Calling with Webex’.
James Stephen · 10 May 2024
Slack Polls: How to Create a Poll in Slack
If you’ve ever wondered how to create a poll in Slack , you’re not alone. Polls can be an excellent way to gather feedback from your team, keep your…
Rebekah Carter · 10 May 2024
Microsoft 365 Apps for Enterprise: Pricing and Features
Why Microsoft 365 Apps for Enterprise matters: compare pricing, Word, Excel, PowerPoint, Outlook, OneDrive and the Teams gap. Published on UC Today.
Rebekah Carter · 6 May 2024
Google Workspace Pricing: What Does Google Workspace Cost?
Google Workspace pricing has risen 20% as Business Starter, Standard, Plus and Enterprise buyers weigh Gemini and Meet features.
Rebekah Carter · 3 May 2024
Fixed Mobile Convergence: Why Dual SIM Handsets Spell the End for the Desk Phone
Two into one does go. One mobile, two separate numbers: the latest phase of the cost-saving, convenience-enhancing business communications evolution.
Simon Wright · 2 May 2024
Thunderbirds Are Go As Biamp Upgrades Management School's AV Tech
Biamp has celebrated its upgrading of Thunderbird Global Management School's AV and collaboration technology.
Kieran Devlin · 2 May 2024
Future Trends in Video Conferencing: Tough Times for the Specifiers
Why specifiers face faster video conferencing change, as AI, multi-camera systems, video bars, BYOD, Zoom and Microsoft Teams push cloud updates. Published on U
Guest Blogger · 1 May 2024
Digital Workplace Management: How to View Multi-Vendor Performance Via a Single Pane of Glass
VOSS Insights helps enterprises monitor Microsoft Teams, Zoom and Cisco Webex in one dashboard to improve hybrid UC performance.
Simon Wright · 1 May 2024
AWS's Enterprise Gen AI Assistant Amazon Q Now Generally Available
Amazon Q is now generally available on AWS, giving enterprises and developers secure Gen AI for Q Business, QuickSight and Q Apps. Published on UC Today.
Kieran Devlin · 30 Apr 2024
Sennheiser Solves Oxford University College’s Audio Challenge
Why it matters: Sennheiser’s SpeechLine Digital Wireless gives Oxford University’s All Souls College a reliable, user-friendly audio fix for its meeting room. P
James Stephen · 30 Apr 2024
Logitech Select Review: Streamlining Collaboration
Logitech Select matters because it cuts meeting-room downtime with 24/7 support, Logitech Sync Plus, Microsoft Teams and Zoom insights. Published on UC Today.
Rebekah Carter · 30 Apr 2024
Q-SYS Unveils VisionSuite Training To Upskill Workers In AV Collaboration
Q-SYS VisionSuite Training helps buyers upskill AV teams in AI audio, video collaboration, presenter tracking and camera switching. Published on UC Today.
Kieran Devlin · 30 Apr 2024
Seeing Yourself on Zoom is Exhausting, Study Finds
Why it matters: University of Galway research finds Zoom self-view adds fatigue, with EEg evidence on video conferencing, hybrid work and wellbeing.
James Stephen · 24 Apr 2024
ViewSonic Unveils Advanced Zoom-Certified Video Conferencing Monitors
ViewSonic has unveiled new, advanced, Zoom-certified video conferencing monitors designed with security and productivity in mind.
Kieran Devlin · 23 Apr 2024
Yealink Launches MVC S40 to Improve Hybrid Working Equity
Yealink has released the MVC S40 videoconferencing device, which includes advanced AI technology to help remote participants feel more included in hybrid…
James Stephen · 22 Apr 2024
Microsoft Teams Adds AR Mobile Tools To Support Frontline Workers
Microsoft is adding new augmented reality (AR) tools to Teams' iOS and Android apps to support frontline workers.
Kieran Devlin · 22 Apr 2024
Google Chat Is Now Interoperable With Teams And Slack
Google has announced that interoperability between its Chat service and Microsoft Teams and Slack is now generally available for Google Workspace…
Kieran Devlin · 22 Apr 2024
Neat Unveils All-in-One AV Bar For Premium Meeting Experiences
Neat Bar 2 brings better video, audio and AI processing to Microsoft Teams Rooms and Zoom Rooms, with trade-ins. Published on UC Today.
Kieran Devlin · 18 Apr 2024