User Experience

Introducing Zinc: Communication Designed for the Deskless Worker
We get to know Zinc, a company delivering communication and collaboration SaaS app for deskless workers.
Rob Scott · 21 Jun 2018
No Future for Lync Phone Edition (LPE) Devices with Microsoft Office 365
Following Microsoft's announcement that LPE devices will not connect to Microsoft Teams or Office 365, what can you do to maintain your communication system?
Ian Taylor · 15 Jun 2018
CPaaS and the Age of Digital Engagement with ALE
We speak to Alcatel Lucent Enterprise about how companies can successfully implement CPaaS technology.
Rob Scott · 15 Jun 2018
Sennheiser Announces Interoperability with Unify Circuit
Sennheiser, a leading provider of premium audio solutions for business has announced its portfolio of unified communications products will be fully interoperable with solutions from Unify.
Ian Taylor · 12 Jun 2018
Nimans Resellers on a Journey of Discovery with Yealink & Microsoft
Nimans’ resellers have been on a journey of discovery with UC device manufacturer Yealink and tech giant Microsoft at a special insight event about future collaboration trends.
Ian Taylor · 12 Jun 2018
Maximise Your Microsoft Collab Investments with Diagnostics from Modality
Modality Systems has this week launched Diagnostics, a purpose-built solution designed to provide continuous Microsoft collaboration service improvements for your business.
Ian Taylor · 12 Jun 2018
Ribbon Enhances Smart Office Unified Communications Solution
Ribbon Communications has this week announced that it has added key new features and functionality to its Smart Office Unified Communications (UC) solution.
Ian Taylor · 8 Jun 2018
The Logitech Collaboration Program Welcomes i3-Technologies to the Fold
i3-Technologies recently announced their decision to join the Logitech Collaboration Program, and hopefully deliver next-level video collaboration to the market.
Rebekah Carter · 7 Jun 2018
In the Cupboard or in the Cloud - There’s No Difference with Ericsson-LG
Pragma pride themselves on their exceptional channel partner solution, but what is it that makes their opportunity so special?
Rob Scott · 6 Jun 2018AV, Comms & Collaboration - Are Systematic Changes Needed?
Chris Liebrand, Commercial Account Manager at Snelling Business Systems ponders the AV, comms and collaboration market.
Ian Taylor · 5 Jun 2018
Never Miss what you’ve Missed with SuperToast from Modality Systems
Modality Systems, the world’s largest award-winning Microsoft communications practice, announces the launch of the new and improved SuperToast.
Ian Taylor · 1 Jun 2018
Unify Named a Leader in Aragon Research Globe for Mobile Collaboration
Unify, the Atos brand for collaboration solutions, has been positioned by Aragon Research, Inc. in the Leader section of the Globe for Mobile Collaboration, 2018.
Ian Taylor · 30 May 2018
Discover Enterprise Mobility and Team Apps
What is enterprise mobility, and how can you implement a mobile workforce without compromising on security and productivity?
Rebekah Carter · 25 May 2018
StarLeaf Review - Flexible Video Conferencing for your Enterprise
StarLeaf blends cloud and on-premises video conferencing, Slack and BlueJeans integrations, and enterprise room systems.
Rebekah Carter · 24 May 2018Out Loud: Balancing Security and User Experience with DisplayNote
Out Loud guest Ed Morgan from DisplayNote discusses balancing enterprise requirements for compliance and security with creating a great UX.
Patrick Watson · 22 May 2018
Introducing the ALE Offering for Mid-Market & Enterprise Customers
In an age of digital transformation, ALE is showing mid-market and enterprise customers that they have the solutions both for today, and tomorrow.
Rob Scott · 9 May 2018
Developing an Enterprise Unified Communications Strategy
You know that UC&C is critical to your digital transformation plan, but how do you implement a successful strategy?
Rebekah Carter · 8 May 2018
Videxio Services see a Significant Upgrade
Videxio, a cloud video, and collaboration specialist, recently announced their plugin-free solution to bring meetings to the browser.
Rebekah Carter · 3 May 2018
Enterprise Unified Communications & Collaboration – May 2018 Technology Track
If you need to know about the technology, who’s in the market and what the benefits are for your Enterprise, you need the latest Technology Track for May.
Ian Taylor · 3 May 2018
Node4 Selects VOSS to Manage Shared Architecture Multi-Tenant Platform
Node4 has announced that it has selected VOSS Solutions UC management technology to manage its Cisco HCS Shared Architecture and Hybrid HCS-Spark environments.
Ian Taylor · 1 May 2018The Evolution of SD-WAN & What it Means for the UC Market
Mike Wilkinson, VP International at Edgewater Networks ponders the evolution of SD-WAN & what it means for the UC market.
Ian Taylor · 30 Apr 2018Out Loud: IBM and Zoom Team up for Watson Workspace
Patrick is joined by Dave Berman from Zoom and Ann-Marie Darrough to discuss the use of Zoom video in IBM's latest collaboration platform.
Patrick Watson · 19 Apr 2018
StarLeaf Introduces Meeting Room Solution for Microsoft Teams & Skype
UC experts StarLeaf claim to be the very first provider offering native meeting room solutions compatible with both Microsoft Teams and SfB.
Rebekah Carter · 18 Apr 2018
Plantronics Management & Reporting Now Available for Android & iOS
Plantronics recently announced, "Manager Pro v3.11" which expands reporting and management solutions into Android and iOS devices.
Rebekah Carter · 16 Apr 2018Simplicity, Power and Quality: Foundations of the Plantronics Polycom Deal
Chris Thompson, VP of Enterprise Product Marketing at Plantronics, spoke exclusively to UC Today about the Polycom acquisition and the exciting future for the combined venture.
Ian Taylor · 11 Apr 2018Out Loud: The Workplace of the Future
UC Today Out Loud are joined by Zoom to discuss the latest innovations in the workplaces of the future.
Patrick Watson · 9 Apr 2018
Mid-Market Unified Communications & Collaboration – April 2018 Technology Track
If you need to know about the technology, who’s in the market and what the benefits are for your mid-market business, you need the latest April Technology Track.
Ian Taylor · 6 Apr 2018
Nureva Earn Recognition with Excellence in Product Innovation Award
Award-winning collaborations company Nureva recently earned attention for their HDL300 audio conferencing system.
Rebekah Carter · 29 Mar 2018
Fuze Partners with AppNeta to Offer ‘Real-Time Network Monitoring’
Fuze, leading cloud-based communications solution provider for the modern global enterprise, has announced a partnership with AppNeta, a leader in application network monitoring.
Ian Taylor · 26 Mar 2018
Polycom Hones in on Customer Experience in EMEA & APAC with Andrew Hug
Polycom has promoted Andrew Hug to the role of area sales vice president, systems engineers, EMEA and APAC. He will report directly to Marco Landi, senior vice president, Asia Pacific, Africa and Europe.
Ian Taylor · 23 Mar 2018
Layers of Success with Avaya's Small Business Proposition
We had the exclusive opportunity to talk to Avaya about their SMB market proposition and how they're offering value across the board.
Rob Scott · 23 Mar 2018
Ribbon Launches Unified Communications Security Applications on Ribbon Protect
Ribbon Communications has just launched a suite of Unified Communications (UC) security and intelligent operations applications for its Ribbon Protect platform.
Ian Taylor · 20 Mar 2018
NEC Selects VidyoCloud to Video-Enable NEC Applications, Endpoints & Biometrics
NEC and Vidyo have announced a strategic agreement to leverage Vidyo’s high quality video conferencing technology in NEC’s communications solutions.
Ian Taylor · 20 Mar 2018
Fuze Deepens Technology Partnerships
Fuze has, announced it has deepened relationships with hardware providers to enhance its ecosystem and ensure a unified, personalised communications experience for its enterprise users.
Ian Taylor · 19 Mar 2018
BroadSoft Discovers that Cloud UC is Key to Digital Transformation
BroadSoft's latest research has found that cloud unified communications offers users the agility, innovation and low costs they need for digital transformation.
Rebekah Carter · 19 Mar 2018
Spectralink Drives Mobile Productivity with Versity Enterprise Smartphones
Spectralink has recently announced the introduction of the Versity enterprise smartphone a purpose-built solution designed to meet the rigours and requirements of today’s enterprise environments.
Ian Taylor · 15 Mar 2018
Zoom Rooms Expands with New Ecosystem & Integrator Programs
Zoom Video Communications has this week announced the development of two new programs that will expand the reach and impact of its software-based conference room solution, Zoom Rooms.
Ian Taylor · 13 Mar 2018
The Call of Community: The Pragma Ericsson-LG Partner Conference
Rob Scott attended the Pragma Distribution Partner Conference for 2018, here's what he thought of the day.
Rob Scott · 9 Mar 2018
CounterPath Elevates Team Collaboration with New Cloud-based Offering
CounterPath Corporation is elevating the hosted team collaboration space and filling a key gap in the UC user experience with the release of its new cloud-based Stretto Collaboration solution.
Ian Taylor · 5 Mar 2018
Avaya and Differentiating in the Future of Communications
We speak to Jean Turgeon about where Avaya is headed in the future, and how they plan to differentiate in the cloud market.
Rob Scott · 5 Mar 2018
Calero and the Focus on Mobile at Avaya Engage
As always, Avaya Engage was a space of innovation within the UC space, we spoke with one of the companies demonstrating their products this year, Calero.
Rob Scott · 2 Mar 2018
Small Business Unified Communications & Collaboration - March 2018 Technology Track
If you need to know about the technology, who’s in the market and what the benefits are for your small business, you need the latest UC Today Technology Track.
Ian Taylor · 1 Mar 2018Round Table: Only 15% of Unified Communications is in the Cloud, correct?
UC Today hear from a variety of experts on the different aspects of Unified Communications services based within the cloud.
Ian Taylor · 23 Feb 2018
Nuvola Distribution Expands its Portfolio with Savvius
Nuvola will distribute and support the channel across the EMEA region by providing Savvius solutions that deliver a network view of application and network performance.
Ian Taylor · 21 Feb 2018
LogMeIn Announces Deal to Acquire Jive Communications
LogMeIn has announced that it has entered into a definitive agreement to acquire Jive Communications, a leading provider of cloud-based phone systems and Unified Communications services.
Ian Taylor · 13 Feb 2018
MSXI Boosts CX & Connects Global Workforce with RingCentral
RingCentral has announced that MSX International (MSXI) has selected RingCentral to provide a superior customer experience (CX) and connect its 6,000 global employees.
Ian Taylor · 12 Feb 2018
Fuze Broadens Channel Sales with Expansion of Global Partner Programme
Fuze has this week announced the expansion of its global partner programme to include the option for select partners to resell its solution, a significant expansion from the previous referral model.
Ian Taylor · 7 Feb 2018
Resilient Gets Patent Enabling Multiple GSM Numbers on Single Device
Resilient plc today announced that it has been granted a patent by the UK Intellectual Property Office for techniques used within its leading mobile call recording and BYOD service, smartnumbers mobile.
Ian Taylor · 5 Feb 2018
Mobile Carriers Can Bring Your Teams Together with MaX by Metaswitch
Following the announcement of the new "MaX" by Metaswitch solution, we spoke to the team behind the mobile technology.
Ian Taylor · 5 Feb 2018
Dimension Data Helping Businesses Transform the Right Way
Dimension Data's Chris Nunn told us about the changing landscape of Digital Transformation and how they can help customers transform safely and securely.
Ian Taylor · 5 Feb 2018
Worldwide Communication: Introducing GlobalMeet 5.0 by PGi
After identifying some of the existing friction points in global collaboration, PGi has designed a service "GlobalMeet 5.0" to support extensive UC&C.
Rob Scott · 31 Jan 2018Is the Deskphone Still Relevant in the Modern office?
Alcatel-Lucent 8008 Deskphone Product Manager David Zhou considers the position of the deskphone in the modern business environment.
Ian Taylor · 31 Jan 2018
Avaya UC Experience Everywhere with New Collab & Desktop Offers
Avaya has announced that more end users can realise the benefits of true unified communications, now enabled by compelling enhancements to its signature user experience, Avaya Equinox.
Ian Taylor · 31 Jan 2018
The ALE Connex18 Event: What We Learned in Latvia
We were lucky enough to be invited to Latvia this year to discover the upcoming evolutions in Alcatel-Lucent Enterprise.
Rob Scott · 31 Jan 2018
Alcatel-Lucent Enterprise and Vision 2020
We were lucky enough to attend Alcatel-Lucent Enterprise’s Connex18 analyst event this week, where we learned more about the brand's vision of the future.
Rob Scott · 30 Jan 2018
UC Insights 2018: The Rise of Video Collaboration with Pexip
We spoke to leading collaboration software company, Pexip about their predictions for the rise of video collaboration solutions in 2018.
Rob Scott · 25 Jan 2018
Plantronics Introduces Voyager 6200 UC Headset
Plantronics, an audio pioneer and communications technology leader, this week introduced Voyager 6200 UC, the company’s latest addition to its flagship Voyager family of enterprise headsets.
Ian Taylor · 24 Jan 2018
PGi Unveils GlobalMeet 5.0 - Delivers Superior Web Conferencing Experience
This week PGi launched GlobalMeet 5.0, its upgraded unified communications & collaboration (UC&C) product.
Ian Taylor · 24 Jan 2018
Riverbed Launches New, Innovative Channel Partner Program
Riverbed has announced the launch of Riverbed Rise, a new channel partner program that aligns with the changing IT landscape and how partners are evolving to solve their customers’ technology needs.
Ian Taylor · 19 Jan 2018Virsae & The Case for UC Service Management
As UC footprints grow, businesses struggle to find new tools and processes necessary to keep up with the complexity that accompanies next-generation communications environments.
Ian Taylor · 18 Jan 2018