User Experience
Nimans & Polycom Box Clever with New Conferencing Tool
Nimans is hailing a new USB/Bluetooth speakerphone from Polycom that combines exceptional audio performance with dust and water resistance.
Ian Taylor · 17 Jan 2018
UC Insights 2018: Lifesize and the Year of Video: Predictions from the CTO
Bobby Beckmann, the CTO of leading technology company Lifesize, recently spoke to us about his predictions for video in 2018, and where the world of collaboration is heading.
Rob Scott · 16 Jan 2018
UC Insights 2018: Streamlining Success Through the Channel: Polycom's Insights
Leading communication company, Polycom, connected with us as part of our UC Insights series to provide their thoughts on the changing marketplace.
Rob Scott · 5 Jan 2018
UC Insights 2018: Powering the Partner Community for 2018 with BroadSoft
BroadSoft, a technology innovator in the UC market, recently shared their thoughts with us about the Unified Communications market in 2018.
Rob Scott · 4 Jan 2018
Polycom Announces Agreement to Acquire Obihai Technology
Today, Polycom, Inc., announced the signing of a merger agreement to acquire Obihai Technology, Inc., a San Jose-based innovator in VoIP audio solutions.
Ian Taylor · 4 Jan 2018
Cheers - Pragma Delivers Opportunities on Tap
Pragma delivered four brewery-themed roadshows across the UK, culminating at the iconic Counting House pub in the City of London.
Ian Taylor · 2 Jan 2018Nuvias UC Review: Complete Professional Services for the Skype for Business Channel
Nuvias UC sets out to provide the channel with all the professional consultancy, engineering and product support needed to deliver world-class Skype for Business deployments to enterprise clients.
Ian Taylor · 19 Dec 2017
UC Insights 2018: Evolving for Experience: Fuze and the Future of CX
The CPO and co-founder of Fuze, Derek Yoo, spoke to us about the brand's journey throughout 2017, and their predictions for 2018.
Rob Scott · 15 Dec 2017
Polycom: British Millennials Embrace it all on Work Conference Calls
A study for Polycom of the conference call habits of the UK professionals has uncovered how the British millennial generation works.
Ian Taylor · 13 Dec 2017What is Skype for Business Server 2015?
When Skype became part of the Microsoft empire in 2011, plenty in the telecoms industry suspected that the purchase was driven by more than just a desire to own a popular consumer comms brand.
Ian Taylor · 7 Dec 2017
Welcome to our UC Insights Series for 2018
With 2018 just around the corner, we reached out to some of the biggest UC leaders to learn more about their predictions for Unified Comms in the new year.
Rob Scott · 1 Dec 2017
UK Businesses Lose £26 Billion on Conference Calls
LoopUp, the premium remote meetings company, today released the Enterprise Conferencing: User Behaviour & Impact Report, a study of conference calling practices in the enterprise.
Ian Taylor · 29 Nov 2017
ForgeServe Supports Yealink Skype for Business Edition
ForgeServe now supports Yealink Skype for Business IP phones, helping buyers simplify provisioning, deployment and device management.
Ian Taylor · 29 Nov 2017UC Trends: But is it Safe?
One of the major concerns for many businesses with regards to cloud UC are the security risks involved with hosting private data in an external location that is managed entirely by an external provider.
Ian Taylor · 23 Nov 2017
Polycom: Nearly Half of Brits Put On a ‘Phone Voice’ for Conference Calls
A major study into the UK’s conference call habits has revealed some interesting findings about the way Brits talk and the faux pas we make on conference calls
Ian Taylor · 16 Nov 2017UC Trends: It’s All About the UX
As well as being able to perform well and provide all the latest communications features that aid collaboration and drive business growth, the success of any UC application depends heavily on its simplicity.
Ian Taylor · 14 Nov 2017
Cisco & MyPhones Accelerate User Experience with New 6800 Series Handsets
After securing a multi-year partnership agreement with Cisco, MyPhones is proud to announce that the company will be the first to test and certify the brand new series 6800 series phones.
Ian Taylor · 9 Nov 2017
Avaya Announces New Integrations with Salesforce Service Cloud
Avaya has announced new Salesforce Service Cloud integrations at the Salesforce Dreamforce event in San Francisco this week.
Ian Taylor · 9 Nov 2017
Fuze Recognised as Leader for Enterprise UCaaS Market in Synergy Report
Fuze has announced that independent market research firm Synergy Research ranks them as the most widely used UCaaS technology among today’s large enterprises in its Market Tracker.
Ian Taylor · 2 Nov 2017LoopUp Review - The Remote Meetings Solution Focused on User Experience
Conference calls are an established part of working life. Yet, what is supposed to be an efficient way to conduct business can often become a frustrating task dominated by classic disruptions. We review LoopUp.
Ian Taylor · 31 Oct 2017
Yealink T48S SIP Phone Review
The Yealink T48S is the Chinese multi-national’s latest IP phone solutions built to help improve audio quality, boost staff productivity and aid collaboration in a wide variety of different businesses.
Ian Taylor · 25 Oct 2017
The Latest Version of VC Mobile by Yealink
Leading global provider of unified communications, Yealink, recently announced the delivery of the latest version of Yealink VC Mobile, a powerful collaborative application.
Rebekah Carter · 24 Oct 2017
Fuze Web to Enable the First Full UCaaS Experience - No Download Required
Fuze, the leading cloud-based communications platform provider for the modern global enterprise, has announced it will be expanding its communication and collaboration experience through Fuze Web.
Ian Taylor · 24 Oct 2017
BroadSoft Updates UC-One with HD Meetings and Mobile Workstream Collaboration
BroadSoft has made numerous successful changes to their portfolio this year, with UC solutions and contact centre strategies to improve productivity and performance.
Rob Scott · 24 Oct 2017
Swoop Datacom Announces Support for Polycom IP Device Provisioning & Management
Swoop Datacom today announces support for Yealink and Polycom IP Phones in their ForgeServe, device provisioning and life-cycle management solution.
Ian Taylor · 23 Oct 2017
Digital Transformation and the Future of Polycom
We've been catching up with some of the biggest vendors and organisations at GITEX this year, here's what we learned from our exclusive interview with Polycom
Rob Scott · 23 Oct 2017
Premium Audio & Multi-Device Connectivity with Plantronics Blackwire Line Headsets
Plantronics, an audio pioneer and communications technology leader, today announced the Blackwire 5200 Series and Blackwire 3200 Series.
Ian Taylor · 19 Oct 2017
Htek Announce Seamless Integration with Swoop Datacom
Htek, the designer and manufacturer of enterprise VoIP phones and gateways, has announced that they have completed interoperability and certification on the Swoop Datacom platform.
Ian Taylor · 18 Oct 2017
Cisco 8865 IP Phone Review
The Cisco 8865 IP Phone is the Californian-based multi-national’s latest tool released to further increase the communication and collaboration capabilities of the discerning business user.
Ian Taylor · 17 Oct 2017
Yealink Continues to Flourish in UC Market
The success of Yealink is undeniable and we recently had a sit down with Yealink's VP of Sales, Leo Huang, to see what new products the Chinese Telco-giants have to offer and what plans they have for the future.
Rob Scott · 16 Oct 2017
Leading the Way for Meeting Solutions: Cisco & the Gartner MQ
Cisco was one of the vendors to be named "leader" by Gartner this year, for their 2017 meeting room solutions Magic Quadrant.
Rebekah Carter · 16 Oct 2017
Enhancing Adoption with Lifesize at IP EXPO
UC Today were lucky enough to get a ticket to IP EXPO in London this year, where we caught up with Lifesize about their new app, and what's coming in the future.
Rob Scott · 13 Oct 2017
thevoicefactory Presents Virtual Meeting Room: Any Device, Protocol & Platform
Hosted Unified Comms provider, thevoicefactory has developed its industry first Virtual Meeting Room – a cloud-based unified communications system bringing together all essential communication services on any device.
Ian Taylor · 11 Oct 2017
Polycom: UAE Organisations Embrace Unified Communications
Polycom today launched the results of a new study that aims to understand the drivers and benefits of current deployments in Unified Communications (UC) across organisations in the UAE.
Ian Taylor · 10 Oct 2017
Open SIP vs Proprietary IP Phones
Staying connected in today's increasingly diverse world means choosing the right endpoints for your communication solution. So, do you go SIP? Or IP?
Rebekah Carter · 4 Oct 2017
IP Expo: What Will Be the Top Communication Trends?
The IP Expo Europe event kicks off next week, and we’re expecting to see some exciting discussion about where enterprise IT is going next and how the latest innovations will help drive their businesses forward.
Ian Taylor · 28 Sept 2017
Twilio and the Age of Customer Engagement
I was lucky enough to attend the Twilio developer event "Signal" this year, to gain an insight into the future of the company, and speak with Patrick Malatack about the latest developments.
Rob Scott · 26 Sept 2017
Polycom Solutions to Work with New Microsoft Teams Platform
Today, Polycom is announcing an extension of our partnership by working to bring these experiences to a broader audience, creating a high-performance communications hub by integrating with Microsoft Teams.
Ian Taylor · 26 Sept 2017
Videxio Skype for Business Gateway-as-a-Service Within MS Azure Cloud
Videxio, a provider of Video-conferencing as a Service (VaaS), today announced that it will utilise the Microsoft Azure Cloud as the platform for its new videoconferencing gateway service.
Ian Taylor · 25 Sept 2017
St. Austell Brewery Says Cheers to Datasharp & Unify
St. Austell Brewery, the Cornwall based drinks maker, restaurant, bar owner and manager, today announces it has partnered with Unify, to overhaul its communications infrastructure in conjunction with Datasharp.
Ian Taylor · 22 Sept 2017
Yealink Launch New CP920 Conference Phone & DECT IP Phone W60 Package
Yealink, the global leading unified communication (UC) terminal solution provider, announced today the global launch of Yealink CP920 Conference Phone and DECT IP Phone W60 Package.
Ian Taylor · 21 Sept 2017
Exploring Gartner's Worldwide Magic Quadrant for UCaaS 2017
The UCaaS Magic Quadrant for global vendors has finally arrived. Here, we'll take a look at who Gartner believes to be the biggest players in the market.
Rob Scott · 20 Sept 2017
ALE Expands Mobile Campus - Delivers High-Performance WiFi & LAN access
ALE, operating under the Alcatel-Lucent Enterprise brand, today introduced new products enhancing its solutions for the mobile campus.
Ian Taylor · 20 Sept 2017
8x8 & Aryaka Partner to Enhance Cloud Comms for Global Enterprises
8x8, the world’s first Communications Cloud provider, and Aryaka Networks, the leading global SD-WAN provider, today announced that they are entering a strategic partnership.
Ian Taylor · 20 Sept 2017
BlueJeans Announces Innovative User-friendly Workflow Solutions
Blue Jeans Network, the company that created the cloud video market, today announced it has completed key integrations with industry-leading technology partners that enable video meetings to be a simple, seamless, and central part of everyday work.
Ian Taylor · 19 Sept 2017
The Modern Conference Phone Turns 25: Polycom Announces New Solutions
Twenty-five years ago, Polycom introduced its iconic three-legged conference phone and changed the rules of how the world communicates at work.
Ian Taylor · 18 Sept 2017Lifesize More Than Doubles Its Customer Base Through Continued Innovation
Lifesize, a global innovator of video conferencing technology, has experienced explosive growth since last year including a 110 percent increase in its customer base to date through continued innovation and a focus on customer success.
Ian Taylor · 18 Sept 2017
Battling Bandwidth: Achieve HD Quality Video Collaboration
When it comes to efficient, productivity-oriented communication and collaboration, there is no question that video conferencing is an outstanding option, if not the best (besides in person interaction, of course).
Guest Blogger · 14 Sept 2017
Yealink Announce the Global Release of their Next-Gen T54S and T52S Media Phones
Yealink, the global leading unified communication (UC) terminal solution provider, have recently announced the global launch of their next-gen T54S and T52S media phones.
Ian Taylor · 11 Sept 2017
Interop Technologies Announces Launch of RCS UP 2.0 Developer Portal
Interop Technologies, a global provider of advanced communication networks and cloud-based managed services, today announced it will launc (UP) 2.0 Developer Portal in Q1 of 2018.
Ian Taylor · 11 Sept 2017
RingCentral Named 2017 Company of the Year by Frost & Sullivan
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, announced today that Frost & Sullivan has named RingCentral 2017 Company of the Year in the Hosted IP Telephony and UCaaS North America report.
Ian Taylor · 7 Sept 2017
VOSS Announces the General Availability of VOSS Analytics Version 5
VOSS Analytics is a value-added module in the VOSS-4-UC suite of products that enables organisations to quickly retrieve information about users, devices, services, licenses and transactions, through an easy-to-use web-based portal.
Ian Taylor · 6 Sept 2017
Yealink Launches Sophisticated Conferencing Solution
Nimans has taken delivery of a sophisticated new conferencing innovation from Yealink that features ‘noise proof’ technology and its own ‘brain’ for crystal clear communication.
Ian Taylor · 5 Sept 2017
Blog Comp 2017: Tackling Transformation: Want to Kick UC-aaS? Step Up to UC&C
True digital transformation with UCC has IT departments stepping up to new technology by re-empowering other departments and making a strategic shift for their department & enterprise.
Ian Taylor · 31 Aug 2017
ALE: Why Team Collaboration Demands Service, Not Apps
Yacine Mahfoufi, head of digital marketing at Alcatel-Lucent Enterprise (ALE) says "We don't talk about apps - if we talk about apps, we are already not addressing the company concerns".
Ian Taylor · 29 Aug 2017
Fuze: The Only Way is Integration
"Application sprawl" is the term Kris Wood uses to describe it. The practice, common in most business environments, of using numerous different software platforms and tools for a variety of different tasks and purposes.
Ian Taylor · 25 Aug 2017
Blog Comp 2017: CPaaS-ing the Communications Test
Is your favourite communications method convenient for your customers and colleagues? CPaaS, chatbots and contextual info may hold the answer to bringing us all together, says Craig Walker at ALE.
Ian Taylor · 22 Aug 2017
Lifesize Announces First Open Beta and Integration with Slack/HipChat
Following on from their initial announcement in June, Lifesize has just confirmed the release of a beta version of their new app for all of their partners and customers to test.
Ian Taylor · 14 Aug 2017
Extreme Networks Provides European Investment Bank with Scalable, Future-Proof Network
Extreme Networks recently announced that European Investment Bank (EIB) selected Extreme’s software-driven end-to-end networking technology to provide a resilient scalable network across its 40 worldwide offices.
Ian Taylor · 10 Aug 2017
Bria Mobile just got even Better - CounterPath Releases update for Android and iOS
CounterPath announced it has released a new mobile version of its Bria softphone client for iOS and Android devices.
Rob Scott · 8 Aug 2017