User Experience
Bose Expands Videobar VB1 Availability with HP
Bose expands Videobar VB1 with HP, bringing Microsoft Teams-certified 4K audio and video to HP Elite Slice G2 rooms.
Rebekah Carter · 12 Mar 2021
RingCentral Video and Rooms Launch in Australia
RingCentral has launched its video and rooms offering in Australia. The firm has also announced that it has established a datacentre in the region to…
Tom Wright · 10 Mar 2021
What is PowerPoint Live?
PowerPoint Live in Microsoft Teams improves remote presentations with presenter view, Live Reactions and accessibility.
Rebekah Carter · 10 Mar 2021
Big Announcements from the Big Players
Why it matters: Microsoft Teams, Zoom, Slack and Cisco have moved UC forward with Mesh, Operator Connect, Zoom Phone, Salesforce integration and Webex translati
Tom Wright · 5 Mar 2021
Zoom Now Has More Apps Than Ever
Zoom’s app marketplace now tops 1,000 integrations, helping buyers build a single-pane collaboration hub with Google Calendar, Microsoft
Rebekah Carter · 4 Mar 2021
Fuze Introduces New Vertical Solutions
Fuze has announced the arrival of a new initiative designed to provide bespoke solutions for certain verticals.
Rebekah Carter · 4 Mar 2021
Qumu Provides Expanded EVaaS for Growing Expectations
Why video now matters for remote work: Qumu expands EVaaS, with cloud content management, Teams, Slack, SharePoint and Workplace from Facebook.
Joshua Felder · 4 Mar 2021
'The UC and CC Worlds Will Continue to Blend’
Why it matters: 8x8 is blending UC and contact centre with X Series, analytics and Microsoft Teams support, as UC Today reports.
Tom Wright · 3 Mar 2021
Cisco Brings Real-Time Translation to Webex
Cisco has boosted Webex’s multi-language capabilities with the addition of real-time translation from English into 100 languages.
Tom Wright · 2 Mar 2021
Zoom to Acquire a Contact Centre Vendor?
Why it matters: Zoom may enter contact centre via acquisition or build, with Genesys, Five9 and Talkdesk in play. Published on UC Today.
Tom Wright · 1 Mar 2021
Introducing Today Digital
Today Digital now runs UC Today, CX Today and XR Today, helping buyers find trusted UC, collaboration and customer experience insights.
Rob Scott · 1 Mar 2021
Microsoft Extends AI-Powered Satin Codec Rollout
Microsoft has announced a change to the well-known Silk audio codec introduced by Skype for Business.
Rebekah Carter · 26 Feb 2021
Microsoft Teams Introduces Pop-Out Apps
Microsoft is introducing yet another way for companies to empower their employees in Microsoft Teams.
Rebekah Carter · 26 Feb 2021
How Zoom and Neat are Going to the Next Level
Why it matters for hybrid work: Zoom and Neat are expanding Zoom Rooms with Neat Bar, Neat Board, Neat Pad and Neat Sense analytics. Published on UC Today.
Tom Wright · 19 Feb 2021
‘Technology Has Been a Double-Edged Sword’
Technology has played a crucial role in keeping our lives, both work and professional, moving during the pandemic.
Tom Wright · 19 Feb 2021
Google Meet Helps to Reduce Internet Dropouts
Google Meet’s audio and video check helps buyers catch network, microphone and camera issues before calls. Published on UC Today, for Workspace users.
Rebekah Carter · 17 Feb 2021
UC Summit Round Up, Week Three: Customer Experience
We've already covered weeks one and two of UC Today's Virtual UC Summit 2021 .
Ian Taylor · 16 Feb 2021
UC is a Top Priority for Organisations in 2021
UC EXPO’s 2021 report shows UC and collaboration are a top priority, helping buyers optimise UC&C strategy, user experience and tech demand.
Rob Scott · 16 Feb 2021
Migrating to Teams? You’ll Want to Read This
Migrating calling to Teams? Published on UC Today, Exactive’s Callum Hardie explains Direct Routing, co-existence, pilot planning and support.
Elliot Mulley-Goodbarne · 16 Feb 2021
IR Collaborate adds Support for Zoom Monitoring and Troubleshooting
IR Collaborate adds Zoom monitoring and troubleshooting for hybrid UC, with real-time analytics across Microsoft Teams, Cisco and Avaya.
George Malim · 12 Feb 2021
Consolidating Telephony in the Cloud: Microsoft Teams 2.0
Why telephony in Microsoft Teams matters: Pure IP discusses Teams 2.0, user and management experience, and cloud consolidation. Published on UC Today.
Rob Scott · 11 Feb 2021
iotum: Programmable Video in Social Gaming
Iotum embeds programmable video in CaptivePlay’s WPT Poker app, giving online social gaming a richer, more social experience.
Maya Middlemiss · 11 Feb 2021
How Microsoft Teams Together Mode Connects Us
Microsoft Teams Together Mode cuts video fatigue and lifts belonging for hybrid work. Published on UC Today, it spotlights Microsoft 365 collaboration.
Rebekah Carter · 11 Feb 2021
Is Your UC Infrastructure as Unique as You Are?
After the remote-working revolution of 2020, with WFH the “now normal”, UC has proliferated.
Guest Blogger · 11 Feb 2021
What if Elon Rebuilt Communications?
Why workplace tech buyers should care: Elon Musk-style thinking could reshape communications with AI, mixed reality and XR. Published on UC Today.
Rob Scott · 10 Feb 2021
Wildix Review - Comprehensive UC&C with Added Microsoft Teams
Wildix is still a growing name in the UC and Collaboration space, but it’s gaining attention fast.
David Dungay · 10 Feb 2021
Ribbon Connect for Microsoft Teams Direct Routing
Ribbon Connect for Microsoft Teams Direct Routing simplifies Teams voice calling with SBC, SIP trunks and SYNNEX.
Maya Middlemiss · 10 Feb 2021
UCaaS Becomes Most Widely Used Comms Platform – Research
UCaaS now leads global comms at 47.3%, so buyers should plan cloud migration, security and CPaaS growth. Published on UC Today.
Tom Wright · 9 Feb 2021
Poly Helps Level Up Prosumers with New Personal Video Solutions
Poly’s Studio P Series brings enterprise-grade video, audio and Poly Lens support to prosumers and hybrid workers.
George Malim · 7 Feb 2021
Microsoft Teams 2.0
With over 150 million daily users, Microsoft Teams has arguably become the virtual equivalent of the office for users around the world — a single hub for…
Maya Middlemiss · 5 Feb 2021
What Role do Resellers Play in the Future of UCC?
The process of deploying unified communications and collaboration solutions transformed during the pandemic.
Ian Taylor · 5 Feb 2021
RingCentral and Prodoscore Announce New Integration
Why it matters: Prodoscore’s new RingCentral integration adds workplace analytics for video meetings, team messaging and cloud phone adoption. Published on UC T
Rebekah Carter · 5 Feb 2021
Spearline Named one of Ireland's 50 Fastest-Growing Companies
The organisation was recently recognised by Deloitte for positive growth. This marks the seventh consecutive year for the company to receive the…
Ian Taylor · 4 Feb 2021
Voxbit and Snom Unveil Microsoft Teams Integration
Snom says it has renewed a partnership with Voxbit, one of the world's leading providers of internet communications, VoIP phone systems, and supplier of…
Ian Taylor · 4 Feb 2021
Zoom Launches Plethora of Updates for Safe Office Returns
Why it matters: Zoom Rooms adds people counting, air quality monitoring and virtual receptionist tools for safer hybrid office returns. Published on UC Today.
Tom Wright · 3 Feb 2021
Atos Introduces Unify Office by RingCentral to UK
Atos, a global leader in digital transformation, recently collaborated with cloud communications innovator, RingCentral, on a solution for the future of…
Rebekah Carter · 3 Feb 2021
Poly adds Professional Video Products for Personal Users
Poly launches Studio P Series for home and hybrid work, adding P5, P15 and P21 with Poly Lens, Poly+, Zoom and Microsoft Teams support. Published on UC Today.
George Malim · 2 Feb 2021
Microsoft brings Yammer Notifications to Teams
Microsoft brings Yammer notifications into Teams Activity feed, helping frontline and enterprise users track community updates across Microsoft 365. Published o
Tom Wright · 2 Feb 2021
What Happens after Digital Transformation?
Jay Latta says digital transformation now demands collaboration, cooperation and HX communication for the hybrid workplace.
Rob Scott · 1 Feb 2021
5 Tips for Developing Your Microsoft Teams WFH Strategy
Five Microsoft Teams WFH tips show why buyers should plan rollout, training, live events and analytics for remote work.
Anwesha Roy · 1 Feb 2021
Sustainable Headsets: JPL Telecom's Modular Element Series is a Long-Term Investment
Why it matters: JPL Telecom’s modular Element headsets cut cost of ownership with replaceable headbands for TT3, X500 and BT500. Published on UC Today.
Linoy Doron · 29 Jan 2021
Microsoft Teams for WFH in 2021: Expert Round Table Part 1
Why Microsoft Teams became a leading WFH tool for 2021, with insights from Maintel, StarLeaf, Nuvias, Cavell, Giacom and Call2Teams.
Anwesha Roy · 27 Jan 2021
Shure Audio Ecosystem: Simplifying High Quality Audio Management for Offices
Why workplace buyers should care: Shure’s Audio Ecosystem standardises office audio with microphones, DSP, loudspeakers and remote management, plus Logitech col
George Malim · 27 Jan 2021
2600Hz & Vinix Blast Partner in Moving UC Forward
2600Hz and Vinix Global show why open KAZOO and Vinix Blast matter for buyers needing flexible UCaaS, CPaaS, APIs and omni-channel integration. Published on UC
Joshua Felder · 27 Jan 2021
“Hold the Line Caller, I’m Putting You Through (to the Spare Room)”
Why WFH call handling still feels seamless: Sangoma Switchvox, unified communications and broadband keep office-style service. Published on UC Today.
Simon Wright · 26 Jan 2021
Introducing Mitto Conversations
In 2020, a lot of businesses realised the need for CPaaS. Especially with the onset of contactless environments, many brick-and-mortar stores were…
Joshua Felder · 26 Jan 2021
Pin-Sharp or Pinstripe?
The commute. The race for a space in the office car park. The fight for the last remaining hot desk.
Simon Wright · 25 Jan 2021
“You’re on Mute, Prime Minister…”
COVID pushed the UK public sector to Zoom, Teams and Jabra PanaCast and Speak, making audio-video quality critical.
Simon Wright · 22 Jan 2021
CES 2021 Virtual: AI, Walkie Talkies, and More
Why CES 2021 mattered: AI, Microsoft Teams, Zoom, Nexvoo and Origami Labs showed how UC can improve virtual meetings and frontline work. Published on UC Today.
Ian Taylor · 21 Jan 2021
Yeastar Releases New P-Series Firmware
Yeastar’s P-Series PBX firmware adds web calling, remote access and video conferencing, giving SMEs a more flexible UC stack. Published on UC Today.
Rebekah Carter · 21 Jan 2021
Logitech Delivers Solutions for Any Meeting Room
Logitech expands meeting room choice with Rally Bar, Rally Bar Mini and RoomMate, helping buyers scale Teams Rooms, Zoom and BYOD. Published on UC Today.
Rob Scott · 15 Jan 2021
‘Terribly Sorry for the Disruption’ – Slack Gets Back Up after Hours-long Outage
Slack’s service is fully up and running after an outage hit its customer base globally.
Tom Wright · 5 Jan 2021
How Can Bots Help Provide Better Unified Comms?
As the way we communicate continues to evolve, the concept of unified communications transforms with it.
Rebekah Carter · 30 Dec 2020
How can Virtual Assistants Impact my Collaboration?
Before the rise of the AI age, the term virtual assistant used to refer to online professionals responsible for helping business leaders answer emails and…
Rebekah Carter · 24 Dec 2020
Frost and Sullivan Commends RingCentral as an Innovation Leader
Frost & Sullivan backs RingCentral’s innovation in UCaaS and hosted IP telephony, underscoring why buyers should care about flexible cloud communications. Publi
Rebekah Carter · 18 Dec 2020
Enhancing CX with Microsoft Teams and Vonage
There are a lot of integrations created to enhance the Microsoft Teams user and end-user experience.
Ian Taylor · 16 Dec 2020
Mitto: Behind the Message
Why CPaaS buyers should care: Mitto says human support, quarterly business reviews and A2P SMS transparency now differentiate service. Published on UC Today.
Joshua Felder · 16 Dec 2020
Reinventing Voice Artificial Intelligence with AudioCodes
AudioCodes Voice.AI uses NLU, NLP, Meeting Insights and Mia for Microsoft Teams to turn text bots into voice bots.
Ian Taylor · 16 Dec 2020
Why Avaya Redesigned Avaya Vantage During the Pandemic
Why Avaya Vantage redesign matters: a home-office IP phone for remote work, Avaya Spaces, OneCloud, UCaaS, CCaaS and CPaaS. Published on UC Today.
Ian Taylor · 15 Dec 2020
Cisco Webex and Workplace from Facebook Share New Vision
Cisco Webex and Workplace from Facebook unite on a joint product vision, giving buyers immersive broadcasting and secure video hardware and software. Published
Rebekah Carter · 11 Dec 2020