User Experience
Zoom Hits First $1bn Quarter
Zoom tops $1bn quarterly sales as enterprise and Zoom Phone growth lift buyer interest, even as pandemic demand slows.
Tom Wright · 31 Aug 2021
8 Execs on the Zoom-Five9 Acquisition
Zoom’s impending entrance to the contact centre space is probably not a shock to many, although the size of its arrival – through the impending…
Tom Wright · 27 Aug 2021
Workplace renews 90k-Employee Deal with Vodafone
Vodafone renews Workplace from Facebook for 90,000 employees, showing why Live Video and hybrid working tools matter for connected teams. Published on UC Today.
Tom Wright · 25 Aug 2021
Slack vs Microsoft Teams: Which is Best?
Microsoft Office 365 had 155 million users as of October 2018. But, what does it mean for the collaboration game?
Rebekah Carter · 18 Aug 2021
Slack and Salesforce Give First Glimpse of Integration
Slack and Salesforce unveil Slack-First Customer 360. Published on UC Today, see why CRM, Tableau and Slack Connect matter for digital HQ buyers.
Tom Wright · 18 Aug 2021
Microsoft Teams vs Zoom: Which is Best?
Zoom and Microsoft Teams are two of the biggest competitors on the market, both offering an excellent solution to the demand for collaboration
Rebekah Carter · 17 Aug 2021
Zoom Launches Zoom Community
Zoom launches Zoom Community, giving users support, product forums and best practices. Published on UC Today, it targets hybrid work buyers.
Tom Wright · 16 Aug 2021
Zoom-RingCentral Court Drama Continues
The legal wrangling between Zoom and RingCentral has continued, with the latest court document laying out the position of each party.
Tom Wright · 11 Aug 2021
Turbocharging Teams Episode 4 - More Analytics
See how Office 365 Admin Center, Teams Admin Center and Call Quality Dashboard analytics help admins improve Teams adoption, quality and
Guest Blogger · 11 Aug 2021
Vonage’s Transformation Continues
Vonage’s transformation continued in Q2, with sales climbing 13 percent year on year to $351.5m.
Tom Wright · 9 Aug 2021
Logitech Rally OS Review: 4K Meetings Get Even Better
Why it matters: Logitech’s Rally Bar and Rally Bar Mini gain CollabOS 1.2, with RingCentral, Pexip and GoTo for 4K hybrid meetings. Published on UC Today.
Rebekah Carter · 6 Aug 2021
Neat Adds Distribution to Partner Programme
Neat adds Midwich distribution to its partner programme, broadening access to Teams and Zoom video collaboration.
Tom Wright · 4 Aug 2021
Cisco Launches Asynchronous Video App
Cisco’s Vidcast could cut meeting overload with asynchronous video for Webex Leap, helping buyers manage hybrid work, collaboration and screen sharing.
Tom Wright · 3 Aug 2021
Zoom Agrees $85m Lawsuit Payout
Zoom has agreed to pay $85m and improve its security as part of a class-action lawsuit.
Tom Wright · 2 Aug 2021
Completing the Microsoft Teams Picture
Watch and subscribe on YouTube . The exponential growth and adoption of Microsoft Teams have led to enterprises searching for integrated solutions to…
Rob Scott · 28 Jul 2021
Mondago launch Go Integrator Nava for netsapiens
Mondago’s Nava for netsapiens adds embedded softphone, Microsoft Teams and 350+ CRM integration, helping buyers streamline calls and presence. Published on UC T
Elliot Mulley-Goodbarne · 20 Jul 2021
Iterate to Generate
Xelion 8 simplifies UC with Teams, Zoom-style video, mobile app parity and easier adoption for hybrid work buyers.
Simon Wright · 16 Jul 2021
The Value of Microsoft Teams Early Adopters
Phased Microsoft Teams adoption matters because early adopters reveal friction, improve training and help hybrid UCaaS roll-outs. Published on UC Today.
Rebekah Carter · 14 Jul 2021
Creating a Champions Program for Microsoft Teams
Why Microsoft Teams adoption stalls: published on UC Today, learn how a champion programme, Viva Learning and peer support drive buy-in.
Rebekah Carter · 13 Jul 2021
The Evolution of UCaaS
AI is set to simplify UCaaS choice, helping businesses unify WhatsApp, Slack and Teams for better efficiency. Published on UC Today, net2phone’s Scott Bleasdell
Simon Wright · 9 Jul 2021
How to Get Ahead with Microsoft Teams User Adoption
With 145 million daily active users, it’s no secret that Microsoft Teams is taking the world by storm.
Rebekah Carter · 6 Jul 2021
'We’ve Been Waiting For This For A Long Time’
Microsoft’s new employee experience platform, Viva, is a solution that partner Content+Cloud has been anticipating for a long time, according to Steve…
Marian McHugh · 30 Jun 2021
Zoom Improves Chrome OS Experience
Zoom’s new Chrome OS PWA improves Chromebook meetings with live transcription, translation and breakout rooms. Published on UC Today.
Tom Wright · 29 Jun 2021
Neat Reveals Teams Partnership
Neat expands beyond Zoom with Microsoft Teams support, giving buyers more device choice across Bar, Board and Pad. Published on UC Today.
Tom Wright · 21 Jun 2021
Microsoft Introduces Front Row for Teams
Microsoft has revealed a host of updates for Teams, including the new front row meeting layout.
Tom Wright · 18 Jun 2021
Microsoft Teams Phone Updates for June 2021
Microsoft Teams Phone adds call transfer, background replacement and live captions, plus Outlook contacts and DTMF support.
Rebekah Carter · 15 Jun 2021
What’s New in BlueJeans? Updates for June 2021
BlueJeans Meetings adds waiting room, breakout sessions, binge meetings and Jabra integration to ease hybrid work and video fatigue. Published on UC Today.
Rebekah Carter · 14 Jun 2021
telisca’s Top Tech Tweaks Teams
We like everything at our fingertips. That vital thing you need, just when you need it. Those critical details to hand, just at the right moment.
Simon Wright · 11 Jun 2021
Otter.ai Introduces New Assistant for Zoom
Leading transcription solution, Otter.ai, recently announced the arrival of a new tool to help Zoom users make the most out of their meetings.
Rebekah Carter · 28 May 2021
Microsoft to Update Teams Together Mode
Microsoft has revealed plans to open up Together mode for developers. In an update on the Teams roadmap , the vendor revealed that developers will soon be…
Tom Wright · 26 May 2021
Microsoft Teams Introduces a New Personal Version
Why it matters: Microsoft Teams is adding a free personal version with Together Mode, chats, polls and tasks across desktop, mobile and web. Published on UC Tod
Rebekah Carter · 21 May 2021
8x8 Launches Combined CC and UC Solution
8x8 has launched a combined unified communications and contact centre as a service solution.
Tom Wright · 21 May 2021
What’s New for Webex? May 2021 Update
Webex May 2021 updates add scheduler, Slack integrations and Contact Centre AI, helping hybrid teams and admins work smarter. Published on UC Today.
Rebekah Carter · 19 May 2021
RingCentral and Verizon Partner on UCaaS
Verizon and RingCentral launch RingCentral with Verizon, a UCaaS platform for hybrid work with cloud phone, video, messaging and 5G.
Rebekah Carter · 19 May 2021
Sendbird Launches Clubhouse-Style API
Sendbird’s Clubhouse-style API brings in-app voice and video to web and mobile apps, boosting engagement and retention.
Tom Wright · 18 May 2021
PowerPoint Live and Webinars Roll Out to Teams
Microsoft Teams adds PowerPoint Live and webinars, helping buyers run better hybrid presentations, analytics and events.
Rebekah Carter · 14 May 2021
Host of Updates Announced for Workplace
Workplace from Facebook adds Live Video Q&A, SharePoint, Outlook, Gmail and Cisco Webex integrations, plus D&I updates.
Tom Wright · 11 May 2021
How Zoom’s Immersive View is Unique
Zoom’s Immersive View reshapes meetings with custom scenes, host control and up to 25 participants. Published on UC Today.
Tom Wright · 10 May 2021
Ericsson Launches Remote Office as a Service
Ericsson Wireless Office could speed remote and hybrid work for SMBs with 5G-ready apps, cloud, security and virtual desktops. Published on UC Today.
Tom Wright · 7 May 2021
Workplace Hits Seven Million Paid Subscribers
Workplace by Facebook passes seven million paid subscribers, signalling demand for workplace communities. Published on UC Today, with BT, Virgin Atlantic and li
Tom Wright · 5 May 2021
Cisco Completes Acquisition of Slido
Cisco’s Slido acquisition adds polls and quizzes to Webex, boosting anonymous Q&A and engagement for smarter meetings. Published on UC Today.
Tom Wright · 4 May 2021
Nureva HDL200 System Gets Barco Certification
Innovative audio solutions provider, Nureva, has recently announced some exciting news about the HDL200 conferencing system.
Rebekah Carter · 28 Apr 2021
How are Back-to-Back Meetings Affecting Your Brain?
How many back-to-back meetings do you have in a week? For many, back-to-back meetings have become a standard part of the pandemic world.
Rebekah Carter · 27 Apr 2021
RingCentral Releases Raft of Video Updates
RingCentral has released a host of new features for its RingCentral Video product.
Tom Wright · 23 Apr 2021
Microsoft Teams Roadmap 2021
Teams buyers should watch Microsoft Ignite updates roll out across 2021. Published on UC Today, the roadmap adds PowerPoint Live, Viva, webinars and security.
Rebekah Carter · 20 Apr 2021
Anywhere365 Launches Teams Attendant Console
Anywhere365’s native Teams attendant console brings modern reception features to Microsoft Teams, cutting call friction for buyers.
Tom Wright · 19 Apr 2021
Microsoft Announces “Join by Code”
Microsoft Teams’ Join by Code will let users join meetings by ID, improving accessibility and sharing. Published on UC Today, it mirrors Zoom PINs.
Rebekah Carter · 14 Apr 2021
Welcoming Live Polls to Teams
Following the initial release of Polls in Teams, Microsoft has been looking for new ways to engage employees, guests, and students in the virtual space.
Rebekah Carter · 13 Apr 2021
Webex Empowers Teams with Focus on Wellbeing
Cisco updates Webex People Insights to boost wellbeing, privacy and productivity in hybrid work, with AI, machine learning and People Focus. Published on UC Tod
Rebekah Carter · 31 Mar 2021
Yamaha's SoundCap: The Answer to Background Noise
In the current work climate, most of us have to cope with background noise while conducting calls on a regular basis.
Linoy Doron · 31 Mar 2021
How Zoom is Combating Zoom Fatigue
Zoom is tackling Zoom fatigue with shorter meetings, time boundaries and Zoom Phone as hybrid work drives demand.
Tom Wright · 30 Mar 2021
Nureva is Changing the Way You Thought About Audio Conferencing
With all the precautions around the COVID-19 pandemic still largely in effect, the transition to a hybrid workforce is a shift that will become permanent.
Joshua Felder · 29 Mar 2021
How to Shut the Door on Unwanted Zoom Guests
Since the start of the 2020 pandemic and the sudden shift to working from home, many companies have turned to Zoom as a solution for collaboration and…
Rebekah Carter · 29 Mar 2021
TalkTalk Business Launches New UC Solution
TalkTalk Business has extended its partnership with Mitel to boost its UC offering for modern customers.
Rebekah Carter · 26 Mar 2021
Soluno on Skills, Scale and Sales
Soluno’s MyAcademy boosts partner onboarding, UCaaS support and customer portals with scalable learning and knowledge on demand.
Simon Wright · 23 Mar 2021
LogMeIn Shares New GoToConnect Features
LogMeIn, is introducing a new selection of features for GoToConnect. The GoToConnect UCC product will now feature a refreshed mobile experience, improved…
Rebekah Carter · 22 Mar 2021
Zoom and RingCentral U-Turn on Collaboration
Undoubtedly the biggest story of the week is the revelation that Zoom is suing RingCentral for, on the surface, breaching its copyright and trademark.
Tom Wright · 19 Mar 2021
Verizon Delivers New Microsoft Teams Solution
Verizon’s BlueJeans Gateway and Operator Connect for Microsoft Teams help enterprises secure hybrid collaboration. Published on UC Today.
Rebekah Carter · 17 Mar 2021
Teams Recovers From Outage
Why it matters: a Microsoft authentication change disrupted Teams, Azure and Microsoft 365, hitting Yammer, Outlook, SharePoint and PowerBI. Published on UC Tod
Tom Wright · 16 Mar 2021
All the Teams Rooms and Device Updates from Ignite
Microsoft announced a raft of updates for Teams Rooms and devices at Microsoft Ignite.
Tom Wright · 12 Mar 2021