Workspace Innovation Unlocked: The Scoop on Yealink’s InfoComm 2025 Presence
Yealink’s InfoComm 2025 showcase mattered for buyers: MeetingBoard Pro, MVC S40 Plus, SkySound, Microsoft Copilot and MDEP.
Linoy Doron · 23 Jun 2025
Yealink’s New MeetingBoard Pro: Evolving the All-in-One Meeting Experience
Two years after the debut of its original MeetingBoard, Yealink is back with the MeetingBoard Pro : an upgraded, more flexible solution designed to meet…
Linoy Doron · 21 May 2025
Hybrid Meetings, Unlocked: MAXHUB's XBoard for Microsoft Teams Rooms
Organizations encounter multiple hurdles when selecting meeting room solutions.
Linoy Doron · 7 Apr 2025
Effortlessly Professional: Yealink's ANC Headsets Were Made for Hybrid Workers
Hybrid work needs clearer calls and less noise. Published on UC Today, Yealink’s UH48 and BH74 add Hybrid ANC, four mics and Teams certification.
Linoy Doron · 1 Apr 2025
Exceptional Service: MSPs Can Leverage UC&C Monitoring to Gain a Competitive Edge
MSPs can use IR Collaborate UC&C monitoring to cut outages, meet SLAs and boost customer experience, helping them stand out. Published on UC Today.
Linoy Doron · 27 Mar 2025
Everything, Everywhere, All at Once: Multichannel Marketing in UCaaS
In today’s B2B landscape, UCaaS buyers no longer wait for a sales pitch or sit through traditional product demos.
Linoy Doron · 20 Mar 2025
Mission-Critical: Why the Public Sector Needs Reliable UC&C
Reliable UC&C is mission-critical for the public sector, with IR Collaborate supporting Avaya, Cisco, Microsoft Teams, Webex and IPv6 readiness. Published on UC
Linoy Doron · 18 Feb 2025
Building High Impact Partner Programs: How and Why?
In today’s global market, partner programs have become essential for sustainable growth and long-term business success.
Linoy Doron · 17 Feb 2025
Yealink's ISE Tech Talk: Edge AI, MTR, and Everything in Between
"AI is a gamechanger in our market," said Gary Kayye, Co-founder & Director at THE rAVe Agency , in his opening statement of Yealink's ISE Tech Talk…
Linoy Doron · 17 Feb 2025
Geo-Redundancy in UC: Why It Matters, and How SERVERware Helps MSPs Do It Right
Why MSPs need geo-redundancy for UC uptime and business continuity, with SERVERware, PBXware, automatic failover and multi-site clustering. Published on UC Toda
Linoy Doron · 27 Jan 2025
MAXHUB at ISE 2025: New Products, Hands-On Demos, and Other Surprises
As MAXHUB gears up for its fourth appearance at Integrated Systems Europe (ISE) 2025, the interactive displays and UC hardware manufacturer is set to make…
Linoy Doron · 20 Jan 2025
How to Fix the Hidden UC&C Issues Damaging Employee and Customer Experience
Modern businesses heavily rely on Unified Communications and Collaboration (UC&C) to connect employees and customers, making the proper functioning and…
Linoy Doron · 15 Jan 2025
Revolutionizing Large-Scale Teams Rooms: Meet the MAXHUB XCore Kit Pro
MAXHUB XCore Kit Pro brings Microsoft Teams Rooms, dual screens, 4K sharing and UC P30 to medium and large rooms.
Linoy Doron · 2 Jan 2025
Yealink MTower: A New Generation of Meeting Room Cameras
Over the past two years, AI has grown to play a pivotal role in enhancing video conferencing and meeting experiences.
Linoy Doron · 2 Jan 2025
Financial Services and UC&C: Overcoming Hurdles with Performance Management
Financial services need UC&C performance management to cut downtime, trace issues across Teams, Zoom and Webex, and protect CX. Published on UC Today.
Linoy Doron · 21 Nov 2024
Small Meeting Rooms, Big Potential: MAXHUB's XCore Kit for Teams Rooms
In today's business landscape, a great portion of collaboration occurs remotely.
Linoy Doron · 19 Nov 2024
From System to Platform: The Role of UC in Digital Transformation 2.0
Why UC now matters: Bicom Systems says fragmented apps, rising costs and Gen Z demand push unified communications toward engagement platforms. Published on UC T
Linoy Doron · 11 Nov 2024
Optimizing Healthcare: The Critical Role of UC&C Monitoring
Healthcare buyers need UC&C monitoring as telehealth, hospital consolidation and 100% uptime strain IT. Published on UC Today, IR helps.
Linoy Doron · 1 Oct 2024
Flexible UC: Bicom's Range of Deployment Types Has Something for Everyone
Bicom Systems, a longtime provider of Unified Communications and VoIP, has been around long enough to know its customers' needs inside out.
Linoy Doron · 16 Sept 2024
Simple, Powerful, Secure: Yealink Launches the A40 MeetingBar
Earlier this month, Yealink launched its brand-new, Android 13-based A40 Meeting Bar .
Linoy Doron · 16 Sept 2024
The Future is Here: What's Next for AI in Contact Centres?
AI is reshaping contact centres with sentiment analysis, hyper-personalisation and predictive service. Published on UC Today, with Conversant and Microsoft Team
Linoy Doron · 3 Sept 2024
MAXHUB Partners with RCD Espanyol as Their Exclusive Official Flat Panel Supplier
On July 17 th , MAXHUB announced its new partnership with Catalonia-based football club RCD Espanyol, becoming the club's official exclusive flat panel…
Linoy Doron · 22 Aug 2024
AI in UC: Taking Collaboration and Productivity to New Heights
Over the past year, AI has been quick to sneak into various aspects of Unified Communications solutions.
Linoy Doron · 21 Aug 2024
Bicom Systems Integrates Video Conferencing into their gloCOM UC Solution
Why it matters: Bicom Systems is folding gloCOM Meeting into gloCOM UC, giving partners and buyers one app for VoIP, chat, SMS, CRM and video conferencing. Publ
Linoy Doron · 8 Aug 2024
No More Blind Spots: The Value of 3rd-Party UC Monitoring Tools
Third-party UC monitoring cuts blind spots in multi-vendor environments, helping buyers spot issues faster with IR Collaborate 13, Avaya, Cisco, Teams and Webex
Linoy Doron · 1 Aug 2024
Pragma Leverages ELG's API to Create Cutting-Edge UCaaS and CCaaS
During the initial transition from PBX, UCaaS and CCaaS's primary selling point was the mere fact of 'being in the cloud.' However, with the cloud…
Linoy Doron · 31 Jul 2024
More Than Words: Customer Conversations Are a Goldmine of Business Insights
ASC Technologies’ Recording Insights turns contact centre conversations into real-time AI insights for compliance, IT, legal and marketin
Linoy Doron · 31 Jul 2024
Australian Cloud 9: ARIA Technologies and ELG's New Journey
ARIA Technologies and Ericsson-LG Enterprise shift Australian SMB UC to iPECS Cloud UCaaS, blending on-prem and subscription models. Published on UC Today.
Linoy Doron · 29 Jul 2024
Yealink's Trade-in Program: Transform Your Hybrid Meetings with AI
In the current business landscape, it is next to impossible to find organizations that haven't adopted hybrid meetings as a regular part of their…
Linoy Doron · 22 Jul 2024
Symity Helps Businesses Maximise Their Microsoft Security Suite
Why it matters: Symity helps firms tighten Microsoft Security Suite, Defender, Entra, Purview and Sentinel for zero trust. Published on UC Today.
Linoy Doron · 2 Jul 2024
Beyond Limits: Yealink's WH64 Marks a New Generation of Hybrid DECT Headsets
Yealink’s WH64 brings DECT and Bluetooth together for hybrid work, with USB, PC, IP phone and mobile support. Published on UC Today.
Linoy Doron · 13 Jun 2024
London Tech Week: MAXHUB and Dynamic Tech Talk Meeting Solution Innovation
With MAXHUB and UK distributor Dynamic Tech attending London Tech Week as partners for the first time, it's the perfect opportunity to discuss their…
Linoy Doron · 12 Jun 2024
AI-Powered Quality Management: The New Contact Center Hero
In the life of a present-day contact center, one of the most important aspects to not only maintaining but also improving operations is Quality…
Linoy Doron · 4 Jun 2024
Bicom Systems is Launching Its New Omnichannel Solution
Why contact centres should go omnichannel now: Bicom Systems adds WhatsApp, Facebook Messenger, email, live chat and SMS. Published on UC Today.
Linoy Doron · 28 May 2024
Driving UCaaS Forward: Gamma, Pragma, and Ericsson-LG Enterprise Have Some Exciting Plans
Gamma’s Pragma acquisition brings Ericsson-LG Enterprise iPECS into its UCaaS portfolio, shaping cloud, AI and reseller growth for UK buyers. Published on UC To
Linoy Doron · 17 May 2024
Yealink's New MVC S40: AI-Driven Video Conferences for Small to Medium-Sized Rooms
Hybrid meetings constantly present a demand for more immersive experiences, allowing for utmost participant engagement that mimics face-to-face meetings…
Linoy Doron · 29 Apr 2024
'Shaping Our Future with iPECS': Ericsson-LG Enterprise's GPC 2024 Highlights
Why it matters: Ericsson-LG Enterprise is pushing iPECS Cloud, AI and a Gamma partnership to shape collaboration and contact centre strategy. Published on UC To
Linoy Doron · 8 Apr 2024
AI in Public Safety: Efficient Documentation Can Save Lives
When it comes to public safety, every second counts. From fire and police departments to air traffic control and medical services, safeguarding lives and…
Linoy Doron · 27 Mar 2024
Navigating Responsible AI: ASC's Reassuring Approach to the AI Act
ASC explains how Recording Insights on Microsoft Azure supports Responsible AI under the EU AI Act, with human oversight and security.
Linoy Doron · 5 Feb 2024
What's the Vision Behind DTEN's New Video Bar?
DTEN’s new Video Bar and Mate kit add 4K AI, 360-degree mounting and Zoom, Microsoft Teams and BYOD support for small rooms. Published on UC Today.
Linoy Doron · 29 Jan 2024
AI in Customer Experience: Taking the Contact Centre to the Next Level
Throughout 2023, the dominant focus in artificial intelligence discussions was often on theoretical and ethical considerations.
Linoy Doron · 25 Jan 2024
Having Your Cake and Eating It Too: Delivering Both Premise and Cloud UC Solutions, The Ericsson-LG Enterprise Way
Ericsson-LG Enterprise shows why mixed UC portfolios matter, growing UCaaS over 30% while still serving on-prem, cloud and RingCentral rivals.
Linoy Doron · 22 Jan 2024
5 Tips from Coolpo to Optimising Your Workspace for a Seamless Return to the Office
Coolpo shares 5 return-to-office tips: declutter, Desk Pal webcam, USB-only security and voiz.ai noise cancelling.
Linoy Doron · 3 Jan 2024
Unleashing the Potential of SBC: From Necessary Evil to Revenue Enabler
Traditionally, Session Border Controllers (SBCs) were designed to keep IP networks from being exposed to the public internet, functioning as firewalls.
Linoy Doron · 3 Jan 2024
Optimising Microsoft Teams Rooms for the Flexible Workspace: A Seamless Integration of Software and Hardware
Flexible work needs Microsoft Teams Rooms that boost adoption and ROI. DTEN all-in-one hardware, wireless sharing and central management help.
Linoy Doron · 2 Jan 2024
Meetings Centered on You: Rebuilding Workspace Connection with the Yealink AI Meeting Solutions
Why hybrid meetings feel isolating, and how Yealink MVC series for Microsoft Teams Rooms with Copilot, IntelliFrame and AI can help. Published on UC Today.
Linoy Doron · 5 Dec 2023
Free Noise Cancellation Software for Beta Testers: Coolpo Invite You to Try VOIZ AI
Why it matters: Coolpo is offering beta testers a free 1-year VOIZ AI subscription, bringing software-only noise cancellation to Windows via Discord. Published
Linoy Doron · 23 Nov 2023
5 Ways to Transform Customer Experience Using AI Insights
Why it matters: AI call recording analytics can cut churn, lift FCR and improve CX. Published on UC Today, featuring ASC and Microsoft Teams.
Linoy Doron · 23 Nov 2023
Orchid Collab and Link2Teams: Cataleya Unlocks Opportunities for Voice Wholesalers
For a long time, voice wholesalers have had a significant presence in the telecom industry, handling global traffic and interconnectivity for telecom…
Linoy Doron · 9 Nov 2023
Transforming Mission-Critical CX: The Power of Content Guru’s storm® CCaaS Platform
In the ever-evolving landscape of cloud communications and contact centres, few companies can boast the level of reliability that Content Guru brings to…
Linoy Doron · 25 Oct 2023
DTEN's Ambitious Growth Plans in EMEA: What's Coming Up?
In the fast-paced world of technology and innovation, companies like DTEN always seek new opportunities to expand their reach and offer cutting-edge…
Linoy Doron · 2 Oct 2023
The Sound of Silence: Enhancing Hybrid Work Environments with Noise Cancelling Technologies
In the rapidly evolving landscape of hybrid work and digital collaboration, noise cancellation technologies have emerged as a significant pillar.
Linoy Doron · 14 Sept 2023
Why Is SIP Security Important? Cataleya Demystifies Its Velona Certification
Cataleya’s Velona SIP Security Certification for Orchid Link SBC matters as fraud and malformed SIP attacks test VoIP, SBC and PBX protec
Linoy Doron · 31 Aug 2023
Unlocking Business Potential: The Role of CPaaS in Enhancing Operations and Customer Engagement
In today's fast-paced business landscape, seamless, efficient, and integrated communication is key.
Linoy Doron · 30 Aug 2023
Driving Innovation and Cultivating Partnerships: DTEN's Path to Growth
DTEN’s UC Awards win signals growth, with Microsoft Teams- and Zoom-certified D7X devices, new APJ hires and Redington partnership. Published on UC Today.
Linoy Doron · 2 Aug 2023
Machine Customers: The Intersection of IoT and Contact Centres
Machine customers could drive 20% of contact centre traffic by 2026. Published on UC Today, see how Content Guru, IoT, storm and NHS UK use cases matter.
Linoy Doron · 24 Jul 2023
Data Classification: Safeguarding Sensitive Information in the Age of AI
Data classification helps Veritas users protect sensitive data before ChatGPT, Bing or cloud AI trains on it.
Linoy Doron · 20 Jul 2023
Hybrid Work: Tackling Organizational Changes with Video Conferencing Devices
As many organizations still struggle to navigate the transition to hybrid work models, they face a multitude of challenges.
Linoy Doron · 17 Jul 2023
Orchid Cloud: Private, Reliable, Fast SBC as a Service
Telcos and service providers today cannot deliver enterprise communications solutions without the use of a Session Border Controller (SBC), keeping the…
Linoy Doron · 3 Jul 2023
Academic Year Wrap-Up: How is AI Boosting Hybrid Education Strategies?
AI is making hybrid education more inclusive and flexible, with DTEN, Microsoft Teams and Zoom adding speaker ID, live transcription and translation. Published
Linoy Doron · 22 Jun 2023