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Josh Bersin Company EVP Amy Farner says AI is moving HR from answering questions to acting on workforce data. Her view of agentic HR by 2030 points to trusted content, faster skills development, and a CHRO with real-time visibility across the entire business, not just the org chart.
Workplace AI support is becoming a test of data quality, access controls and shared accountability. FirstDay Foundation’s Nishanth Sirikonda explains why IT teams should investigate the source material, permissions and systems behind an AI response before blaming the tool
As lighter smart glasses, spatial computing and artificial intelligence converge, enterprise buyers are reassessing extended reality not as a virtual-world bet, but as a practical interface for training, frontline work, remote expertise and real-time operational data
Enterprise AI is moving beyond chat-based assistance and into the systems where employees, content and customer conversations are managed. Zendesk, Box and Five9 show vendors competing to make agents useful in real workflows - without asking businesses to rebuild everything first.
Research led by the University of East Anglia found that eye-tracking signals in VR can identify changes in mental workload. Dr Jordan Tsigarides explains how the findings could support adaptive workplace XR training, while raising important questions around biometric-data governance
As native cross-platform meeting join becomes standard across Teams, Zoom and Google Meet, Pexip’s Jordan Owens explains why specialist interoperability still matters for complex enterprise estates, and why the next goal is letting users bring their data and AI tools into any meeting
Microsoft Ignite opens November 17 in San Francisco with Satya Nadella on the keynote stage. Buyers will be watching Copilot, Teams, licensing and security, and whether Microsoft talks about value and usage after it stopped publishing the Copilot seat count it reported for three quarters
The UC Awards 2026 winners were named this week, judged on what their technology delivered rather than the size of the company behind it, as meeting room hardware opened up to every major platform and Microsoft began using AI to catch phishing in Teams chats
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