User Experience
Lifesize Go: Your Partner for Effortless Video
The Lifesize Go solution is designed to work across any operating system or browser, delivering a secure, reliable, and mobile-first experience for up to 8 participants
Rebekah Carter · 20 Jun 2019
WhatsApp Business Now Available on Nexmo
WhatsApp Business on Nexmo gives enterprises direct customer chat, real-time delivery insights and SMS failover. Published on UC Today, it matters for messaging
Rebekah Carter · 20 Jun 2019
Back to School with Updated Teams for Education
Microsoft updates Teams for Education with grade sync, School Data Sync, live captions and parent updates, improving schools’ collaboration. Published on UC Tod
Rebekah Carter · 19 Jun 2019
Jabra Introduces Intelligent Real-time Video
Jabra PanaCast brings 180-degree 4K video, AI stitching and Speak audio to Teams, Zoom and Webex, aiding huddle rooms.
Rebekah Carter · 19 Jun 2019
Employees Overwhelmed by Collaboration Platforms
Kara Korte warns multiple collaboration platforms can slow work. IT buyers should cut shadow IT, improve adoption across Slack, Teams and
Rene Millman · 18 Jun 2019
Spike Raises $5 Million to Make Email Smarter
Founded in 2013, Spike markets itself as 'email reinvented.' It may not be far off with its claim, as the conversational email app is user-friendly and…
Ian Taylor · 18 Jun 2019
The World is Waiting for Zoom Teams
Why Zoom’s move from video-first to UC could matter for buyers: Zoom Voice, Zoom Rooms, Meetings, Chat and Microsoft Teams rivalry. Published on UC Today.
Rebekah Carter · 17 Jun 2019
Snom Introduces New Entry-Level Model
Snom’s D717 entry-level IP phone adds HD audio, colour display, ambient light sensor and VoIP security for SMB buyers.
Rebekah Carter · 14 Jun 2019
Loom Raises $11 Million in Series B Funding Round
Loom has a unique offering in the UC space, they provide efficient bug tracking, client updates, a platform for explaining complicated workflows, product…
Ian Taylor · 13 Jun 2019
Introducing Linkus Softphone by Yeastar
Softphones offer perks such as flexibility, mobility, agility, and can save valuable desk space. Not to mention the cost savings passed down to call and contact centers because they eliminate the need for traditional desk phones
Ian Taylor · 12 Jun 2019
AI & Video Collab: Rise of the Smart Meeting Room
Why smart meeting rooms matter: AI, video conferencing and Logitech are reshaping huddle rooms with NLP, analytics and computer vision. Published on UC Today.
Guest Blogger · 12 Jun 2019
Cisco Jabber to Mirror Webex Teams & Get AI Boost
To make collaboration simpler for everyone, Cisco has been working hard to align their complete portfolio. Now, all of the Cisco devices run on the same operating system, and all of their apps align better than ever before
Rebekah Carter · 11 Jun 2019
Highlight Introduces Better Broadband Management
Highlight’s Broadband Clarity gives service providers better broadband visibility, speed insights and Ofcom-ready minimum guarantees.
Rebekah Carter · 10 Jun 2019
Introducing Amazon Chime Calling and Voice Connector
Following the successful launch of the Amazon Chime collaboration service, Amazon has unveiled its solutions for companies who want to make calls…
Rebekah Carter · 10 Jun 2019
The Call Recording Market is Booming says Tollring
In a world where information and data are crucial, call recording isn't just a compliance consideration anymore.
Rob Scott · 7 Jun 2019
Making Layer Seven Dance: SD-WAN with UCaaS
A Software-Defined Wide Area Network (SD-WAN) is a virtual WAN architecture that allows enterprises to manage any combination of data transit services to securely connect users to applications via a centralised control function
Maya Middlemiss · 6 Jun 2019
Mersive Releases Gen3 Pod & Solstice 4.0
Mersive’s Gen3 Pod and Solstice 4.0 add ShareSwitch, 4K, PoE and dual displays, cutting meeting room complexity for UC buyers. Published on UC Today.
Rebekah Carter · 5 Jun 2019
Robin Raises $20 Million for New Tech
Robin raises $20 million from Tola Capital to expand cloud room booking, desk management and workplace analytics for Shopify and HubSpot. Published on UC Today.
Rebekah Carter · 4 Jun 2019
Telstra: Powering Webex Meetings for the Enterprise
Telstra, one of the leading telecommunications and information services companies, recently announced its Cisco certified CCA-SP partner status where it would provide a new CCA-SP service to complete the Cisco Webex Meetings suite for enterprise customers
Rob Scott · 4 Jun 2019
Yamaha UC Expands Conference Series
Leading audio and video conferencing solutions vendor, Yamaha Unified Communications, recently announced the expansion of their ready-to-instance…
Rebekah Carter · 31 May 2019
Sell, Sell, Sell! With Dialpad's Latest Innovation
Dialpad Sell adds real-time transcription, VoiceAI and live coaching to sales calls, helping buyers improve coaching, sentiment and CRM logging. Published on UC
Patrick Watson · 31 May 2019
Mobile Work Management Solution Skedulo Raises $28M
Why workplace buyers should care: Skedulo raises $28M Series B led by M12 to expand mobile workforce management, scheduling and integrations with Workday, Servi
Ian Taylor · 30 May 2019
LogMeIn Expands Reach of GoToRoom & Connect
LogMeIn expands GoToConnect and GoToRoom to the UK, Germany and Ireland, with GoToMeeting, Jive and Poly at UC EXPO.
Rebekah Carter · 29 May 2019
Workplace by Facebook Simplifies File Collaboration
Workplace by Facebook adds Google Drive, OneDrive, SharePoint, Box and Dropbox file sharing to improve collaboration.
Rebekah Carter · 29 May 2019
Make Some Noise for Productivity: New Study
Poly and Future Workplace find Gen Z and millennials prefer noisier open offices, as 56% want better tech, quiet zones and less call distraction. Published on U
Rebekah Carter · 29 May 2019
What is AR? The Market with 42.2% CAGR
AR is reshaping collaboration, remote work and data visualisation as the market grows 42.2% CAGR, with AI, Microsoft HoloLens and Magic Leap.
Rebekah Carter · 28 May 2019
Take a Look at the New Konftel 800
Watch on YouTube here. UC Today were media partners for UC EXPO 2019 , the UK's biggest communication and customer experience focused events, to bring you…
Patrick Watson · 28 May 2019
LogMeIn Target European Expansion with GoTo UCC Platform
Watch on YouTube here. UC Today were media partners for UC EXPO 2019 , the UK's biggest communication and customer experience focused event, to bring you…
Patrick Watson · 28 May 2019
Nureva Demonstrates Collab Solution at InfoComm
Multi award-winning technology and collaboration company, Nureva, recently announced that they would be attending InfoComm 2019, at the Orange County…
Rebekah Carter · 28 May 2019
Making Messaging Transformational
Now that work has become something you do, rather than a place you go to, companies are relying more on the tools that keep their employees connected. Slack is a software solution that transforms the way that employees communicate
Rob Scott · 22 May 2019
Westcon-Comstor Delivers EU Ribbon Network Edge
Westcon-Comstor, a well-respected value-added distributor in the digital market, recently added the Ribbon Communications Network Edge Orchestration…
Rebekah Carter · 20 May 2019
PGi’s GlobalMeet Platform to Make European Debut
PGi is moving innovation forward at the speed of light. Already this year, it announced plans to transform Unified Communications, collaboration, and…
Ian Taylor · 15 May 2019
Snom Showcases New Solutions at UC EXPO
Snom will showcase D7XX desk phones, D785 and D717 at UC EXPO, with Bluetooth, wideband audio and energy-saving features.
Rebekah Carter · 13 May 2019
SSE Enterprise Delivers SD-WAN Solution
SSE Enterprise Telecoms, a leading provider of class-leading data and connectivity services, have announced the launch of their new SD-WAN service.
Rebekah Carter · 9 May 2019
Are All BroadSofts Created Equal?
This BroadSoft webinar shows resellers and service providers why customisation, VanillaIP and tailored cloud communications platforms boo
Patrick Watson · 8 May 2019
Owl Labs Raises $15m for Expansion
Owl Labs raises $15m from Spark Capital, Matrix Partners and Playground Global to expand Meeting Owl, boosting Zoom, Google Hangouts and Microsoft Teams.
Ian Taylor · 8 May 2019
Deploying Microsoft Teams for your Small Business
Microsoft Teams deployment for SMBs hinges on the right Microsoft 365 licensing, Enterprise Edition and training.
Ian Taylor · 7 May 2019
Why SD-WAN? Improving the UX on Diverse Connectivity
SD-WAN is overtaking MPLS as cloud traffic grows, with hybrid WAN, Managed SD-WAN and AI boosting UX and application performance.
Guest Blogger · 3 May 2019
Analytics On The Move
It seems like 99% of call centres I have observed come to a grinding halt when the call centre manager isn’t present to make a change on their setup.
Dominic Kent · 3 May 2019
Combining AI and UC Service Management
Using artificial intelligence in the service management space isn't just about giving people the right information; it's also about using that data accordingly
Rob Scott · 3 May 2019
Centile Takes Reseller Value to the Next Level
When considering UK market expansion, Centile found the UCaaS service provider marketplace to be over-saturated with resellers struggling to make a margin
Ian Taylor · 3 May 2019
Gather Collects New Opportunities for Collaboration
Gather’s white-label collaboration platform helps buyers brand AI web meetings with transcripts, HD video, recording and security. Published on UC Today.
Rebekah Carter · 2 May 2019
Sennheiser Century SC 660 ANC USB Review
For office teams and call centre employees that can't afford to compromise on quality or comfort, the Sennheiser Century SC 660 ANC USB headset is an excellent choice
Rebekah Carter · 2 May 2019
Mitel Report Highlights UCaaS Adoption
Mitel notes that “as platforms prove their security credentials, businesses across Europe are becoming increasingly confident in using them to modernise their information systems”
Rob Scott · 1 May 2019
Introducing the Stem Audio Conference Room System
Stem Audio’s modular conference room system simplifies setup and remote IT control with beamforming, echo- and noise-cancelling.
Rebekah Carter · 1 May 2019
Vonage Reports 22% Revenue Growth
In 2018, Vonage reported business revenues of $608 Million, a 22% increase over 2017.
Ian Taylor · 30 Apr 2019
Slack Frontiers: Day Two Announcements
Slack Frontiers day two brings Zoom Phone, HIPAA support and new mobile security controls, helping buyers manage collaboration and remote work. Published on UC
Rebekah Carter · 30 Apr 2019
8x8 X Series Provides a True Single Platform for Everyone
We know AI is a huge buzz word and is in danger of being overhyped. So, the introduction of an AI package into the UCaaS offering seems a sensible way to deliver this functionality to those using or buying a new phone system
Dominic Kent · 25 Apr 2019
Slack Announce Email Bridge & New Features at Frontiers 2019
Slack Frontiers 2019 adds Email Bridge, Workflow Builder, smarter Outlook and Google Calendar links, search and Shared Channels.
Patrick Watson · 25 Apr 2019
Sennheiser Releases 2 New UC Solutions
Sennheiser’s new SP 30 speakerphone and Century SC 660 ANC USB headset promise better UC audio, mobility and ROI for hybrid work.
Rebekah Carter · 23 Apr 2019
Angekis: Insider View of Video Conferencing
With so many video conferencing brands out there, it’s important to look at the overall package instead of solely focusing on price
Dominic Kent · 18 Apr 2019
Is Per Seat Pricing Right for the UC Market?
Charging by the seat blocks you from selling to 80% of the workforce, isn’t it time to shift to session based pricing
Dominic Kent · 16 Apr 2019
BlueJeans Hits $100M in Annual Recurring Revenue
BlueJeans hits $100m ARR, showing why enterprise video collaboration, rooms and meetings matter for hybrid work. Published on UC Today.
Rebekah Carter · 15 Apr 2019
Is Mobile UC Better than OTT Applications?
As the business landscape continues to evolve, the concept of "mobility" is becoming increasingly crucial. Companies of all shapes and sizes are consistently looking at ways to empower remote workers, deliver stronger mobile experiences, and even connect to consumers over smartphone connections
Rob Scott · 12 Apr 2019
How Many Touches Does YOUR Zero Touch Provisioning Have?
Why true zero touch provisioning matters: Swoop Datacom cuts handset touches, streamlines global rollout, and secures 300 phones with 99.999% SLA. Published on
Dominic Kent · 12 Apr 2019
What is Cisco Webex Calling?
Cisco boasts a vast portfolio of telephony and cloud products. Naturally, the expectation is a cloud phone system offering should be natively intertwined with the phone package
Dominic Kent · 10 Apr 2019
Slack Integrates with Outlook and OneDrive: Why?
Slack is providing a better experience for existing users that can’t or won’t move away from Outlook. Interoperability is the unsexy buzz word that is too long to be marketed right now
Dominic Kent · 10 Apr 2019
Sauriga: A New Name for Customer Success
In the age of digital transformation , where new methods of working appear almost regularly, businesses are frequently investing in new and enhanced…
Rob Scott · 10 Apr 2019
Poly Enhances Native Microsoft Teams Experience
Poly’s CCX 500 and 700 bring native Microsoft Teams to desktop phones, helping buyers streamline meetings, calls and calendars. Published on UC Today.
Rebekah Carter · 9 Apr 2019
The Evolution of Video Conferencing
Though voice calls are still the most utilised communication mechanism, the industry is trending rapidly towards video
Dominic Kent · 5 Apr 2019