User Experience
Navigator for Microsoft Teams Review: Streamline the Learning Curve and Increase Teams ROI
FiveP’s Navigator for Microsoft Teams cuts the learning curve and improves adoption, helping buyers boost Teams ROI with search and class
UC Today Team · 1 Feb 2023
mConnect for Microsoft Teams Review: Connect Teams with the World’s Largest Open Source LMS
MConnect links Microsoft Teams with Moodle LMS, helping schools and businesses boost ROI, Azure security and learning hub access.
Jonny Wills · 1 Feb 2023
Learn (by Witivio) for Microsoft Teams Review: Get to Know Office 365 Basics
Witivio’s free Learn app for Microsoft Teams helps buyers boost Microsoft 365 adoption with Office 365 training, chatbot tips and video t
UC Today Team · 1 Feb 2023
Kahoot! for Microsoft Teams Review: Gamify Learning and User Engagement on Teams
Microsoft Teams gains Kahoot! gamified learning for HR, L&D and remote training, with quizzes, polls, live games and interactive presentations. Published on UC
UC Today Team · 1 Feb 2023
Ideas by Sideways 6 for Microsoft Teams Review: Discover an Engaging Ideas Outsourcing Process
Sideways 6 is a UK-based crowdsourcing and ideas management company founded in 2014.
UC Today Team · 1 Feb 2023
HeyTaco for Microsoft Teams Review: Reward Employees with Tacos – Need We Say More?
HeyTaco brings taco-based peer recognition to Microsoft Teams, with a bot, leaderboards, rewards and AppSource trial.
Jonny Wills · 1 Feb 2023
Flourish for Microsoft Teams Review: Obtain Employee Feedback on Today’s Most Pertinent Issues
Flourish is a Swedish team engagement, feedback, and leadership development tool.
UC Today Team · 1 Feb 2023
fikaTime for Microsoft Teams Review: Improve Mental Health and Team Bonds
FikaTime for Microsoft Teams helps remote teams take intentional breaks, strengthen bonds and support mental wellbeing via bot pairing.
UC Today Team · 1 Feb 2023
EngageWith for Microsoft Teams Review: Boost Engagement with Surveys and Recognition
EngageWith for Microsoft Teams adds pulse surveys, recognition and rewards. Published on UC Today, it helps buyers boost engagement with analytics.
UC Today Team · 1 Feb 2023
Decisions for Microsoft Teams Review: Streamline Meeting Workflows
Decisions for Microsoft Teams streamlines agendas, minutes, voting and Planner sync, helping buyers improve meeting outcomes.
UC Today Team · 1 Feb 2023
Centrical for Microsoft Teams Review: 360-Degree Talent Management through a Bot-based Interface
Why workplace buyers should care: Centrical brings AI microlearning, performance management and gamification to Microsoft Teams for HR and EX. Published on UC T
UC Today Team · 1 Feb 2023
Buncee for Microsoft Teams Review: Create and Share Multimedia Learning Content
Buncee is a content creation and sharing tool designed for educators. The company was founded in 2010 and is based out of New York.
UC Today Team · 1 Feb 2023
BrainStorm QuickHelp for Microsoft Teams Review: An Indispensable Aid for Large MS 365 Deployments
BrainStorm QuickHelp for Microsoft Teams helps large Microsoft 365 deployments drive adoption with in-app training, notifications and ana
UC Today Team · 1 Feb 2023
Box for Microsoft Teams Review: Transform the Sharing and Management of Content in Teams
Box for Microsoft Teams improves content sharing, file previews and notifications across Microsoft 365 and Teams.
Jonny Wills · 1 Feb 2023
AvePoint’s Virtual Assistant (AVA) for Microsoft Teams Review: Empower Users to Look for Lost Files
AvePoint’s Virtual Assistant, or AVA is a Microsoft 365 backup bot that helps Teams users find lost content and restore deleted files.
UC Today Team · 1 Feb 2023
Avaya Assistant for Microsoft Teams Review: Make Avaya Spaces or Equinox Calls from Teams
Avaya Assistant for Microsoft Teams lets buyers use Teams for telephony without extra licences, with Spaces, Equinox and Active Directory
Jonny Wills · 1 Feb 2023
Asana for Teams Review: Collaborative Project Management Made Simple
Asana for Microsoft Teams turns chats and meetings into tasks, with bi-directional data flow, notifications and Microsoft 365 integration
UC Today Team · 1 Feb 2023
Appreci for Microsoft Teams Review: Send Gift Cards, A Cup of Coffee, or Even Wine as Employee Recognition
Appreci for Microsoft Teams brings in-workflow employee recognition with gift cards, coffee, wine and merchant rewards.
UC Today Team · 1 Feb 2023
CPaaS: How Business Messaging Can Help Travel and Hospitality Service Teams Go the Extra Mile
Email, voice calling, webchat: today’s businesses need them all in order to stay connected with their customers.
Simon Wright · 30 Jan 2023
How to Take Your Business to the Next Level with Automation Software
In science fiction films, typical plot lines involve diabolical artificial intelligence and malevolent robots that pit themselves against humans in a…
John Flood · 28 Jan 2023
How To Choose The Right Medical Camera In Healthcare
Choose a medical camera with 4K, AI, Zoom and Microsoft Teams integration for telehealth, training and compliance.
Rebekah Carter · 27 Jan 2023
Updated Mida C3 brings new integrations and smoother UX
Mida Solutions has launched a new version of its Mida C3 - Cloud Contact Center - that features new integrations, stronger security and a new intuitive…
George Malim · 20 Jan 2023
ULAP Smart Cloud Review: Intelligent Connectivity
Why workplace buyers should care: ULAP Smart Cloud delivers carrier-neutral global connectivity, managed services and smart routing with Google, AWS, Microsoft,
Rebekah Carter · 19 Jan 2023
GoTo Teams Up With Miro to Bring Whiteboards to its Flagship Products
GoTo has partnered with Miro to bring a new integration to its range of flagship products.
Ryan Smith · 19 Jan 2023
How to Empower Employees in a Hybrid Workplace
The modern workplace looks a lot different compared to what it did just five years ago as many organisations make the shift to a hybrid working…
Ryan Smith · 18 Jan 2023
ULAP Smart Exchange Review: The Power of Choice
Why it matters: ULAP Smart Exchange centralises UCaaS, Zoom, NICE CX1 and Microsoft Teams on Smart Cloud in 113 countries. Published on UC Today.
Rebekah Carter · 17 Jan 2023
Google Makes Presenting During Meets Even Easier
Google Meet now shows Slides speaker notes, helping Workspace users present with more confidence. Published on UC Today, for hybrid meetings.
Ryan Smith · 17 Jan 2023
Yealink Announces Latest Hybrid Working Headset: The BH7X Series
Yealink , a leading global provider of enterprise communication and collaboration solutions, is excited to announce the launch of its new BH7X Series…
Elliot Mulley-Goodbarne · 17 Jan 2023
Salesforce CTI Increases Agent Success
Reduce the stress of constant app-switching with Deltapath for Salesforce CTI. Improve customer & employee satisfaction with all customer data on one screen
John Flood · 17 Jan 2023
Pure IP Partners with Webex Calling Service for PSTN Connection
Pure IP has teamed up with Cloud Connect for Webex Calling to become a Certified Calling Provider.
Jonny Wills · 13 Jan 2023
CPaaS: How ‘Conversational Banking’ Can Help Financial Services Cash-In on Digital Acceleration
Remember banks and building societies? They used to sit between shops on busy town streets.
Simon Wright · 11 Jan 2023
Buzzeasy underlines its credibility with Microsoft contact centre certification
For many organisations, Microsoft Teams has become essential to the way they communicate, collaborate, and do business.
Simon Meredith · 11 Jan 2023
Zoom Introduces Four Features to Create Engaging Experiences
Zoom adds avatars, meeting templates, threaded chat and Q&A to hybrid meetings, helping UC Today readers boost engagement and productivity.
Ryan Smith · 10 Jan 2023
The ‘How To’ Guide on UC Performance Management & Analytics
Learn how VOSS Insights and Microsoft Teams help buyers improve UC performance management, adoption and ROI.
Rebekah Carter · 6 Jan 2023
‘Conversations Happen Online’ - Voiceflex is Empowering the UCaaS Experience for Businesses
Voiceflex Flow embeds into Microsoft Teams without middleware, adding UCaaS, WebRTC click-to-call and BYOD support. Published on UC Today.
Ryan Smith · 5 Jan 2023
Holacracy Provides Structure for Fluid, Networked Teams to Shine
Enreach shows why holacracy can help cloud communications teams stay agile, self-organise and support remote work.
George Malim · 5 Jan 2023
Universities Turn to 8x8 to Modernise Comms for Gen Z and Beyond
The education sector was among the most heavily impacted by the pandemic and is still, in many ways, finding its balance again.
George Malim · 4 Jan 2023
The Top 5 360-Degree Cameras For Meeting Rooms
Meetings are essential in any business. They help ensure business leaders and employees stay aligned and synchronize work towards their various goals.
Rebekah Carter · 27 Dec 2022
Shure Enhances Audio Clarity with Latest Stem Ecosystem Improvements
Shure’s Stem Ecosystem Firmware v2.5 improves speech clarity and intelligibility, with auto-update, RoomDesign and better room audio. Published on UC Today.
George Malim · 21 Dec 2022
How Bytes and RingCentral are elevating the Microsoft Teams experience
The convergence of IT and communication is not a new phenomenon – but the evolution of Microsoft Teams has undoubtedly accelerated the blurring of lines…
Tom Wright · 21 Dec 2022
6 Essential UC Trends to Explore In 2023
UCaaS is shifting to XaaS, with AI service management, Total Experience, Microsoft Teams, Zoom, Cisco Webex and BYOC reshaping UC in 2023. Published on UC Today
Rebekah Carter · 20 Dec 2022
Video Conferencing: How Pairing Your System with Microsoft Teams Delivers the Best User Experience
Great news for hybrid workers – there’s a better way to join Microsoft Teams calls from the office.
Simon Wright · 20 Dec 2022
The ‘How To’ Guide on UC Discovery & Migration
UC migration is complex and costly: Published on UC Today, VOSS Solutions shows how discovery, Microsoft Teams and PBX data automation can help.
Rebekah Carter · 20 Dec 2022
Zoom and 22Miles Integrate to Provide All-Inclusive Communication Solution
Zoom and 22Miles have teamed up to bring customers the 22Miles Space Booking Marketplace listing.
Ryan Smith · 16 Dec 2022
TOKU Gets Personal with CCaaS & CPaaS
Why CCaaS and CPaaS together matter for customer engagement: Toku’s Thomas Laboulle explains the difference, the use cases and packaging on UC Today.
Rob Scott · 15 Dec 2022
The Crucial CX Trends to Watch Out For In 2023
Customers now expect every interaction with a company to be personalized, streamlined, and convenient.
Rebekah Carter · 14 Dec 2022
Mobile Apps, Video Conferencing, Live Chat: The Smart Tools Every Enterprise Needs
3CX mobile apps, video conferencing and live chat help enterprises cut costs and support hybrid work with cloud hosting.
Simon Wright · 14 Dec 2022
Where Does the Team Collaboration Market Stand in 2023?
UC Today reports on the latest technology news from around the globe. Read similar team collaboration news here
Rob Scott · 13 Dec 2022
The Best Team Collaboration Apps for 2023
UC Today reports on the latest technology news from around the globe. Read more about team collaboration apps here
Anwesha Roy · 13 Dec 2022
Video Engagement: Why the Public Sector Presents Huge Opportunity
Myriad departments, millions of ‘customers’, reams of regulation: the public sector is a complex environment in which effective communication is about as…
Simon Wright · 12 Dec 2022
Moving into the New Age of Collaboration with Cisco’s Dedicated Instance and Webex Calling
With many organizations navigating over to virtual work environments, the hunt for the best cloud communication tools is on the rise.
Rebekah Carter · 9 Dec 2022
DTEN Boosts Huddle Room Engagement with 'InclusiView'
DTEN has launched DTEN InclusiView to enable more engagement between small groups of in-office employees and remote colleagues.
Ryan Smith · 7 Dec 2022
How Bose Videobar Devices Boost the BYOM Experience for Users
When the Covid-19 pandemic hit, and organisations switched to remote working, familiarity with and availability of meeting solutions was a pivotal factor…
Ryan Smith · 2 Dec 2022
The State of Unified Communications in Construction 2022
Similar to most companies in a post-pandemic world, the construction industry is facing a host of complex challenges.
Rebekah Carter · 1 Dec 2022
Vyopta and Zoom Partner to Deliver a 'Total User Experience'
Vyopta and Zoom’s AI partnership gives buyers better visibility into Zoom Meetings, Phone, Rooms and Webinars to improve UX and ROI. Published on UC Today.
Ryan Smith · 30 Nov 2022
How to Use Virtual Backgrounds in Webex
UC Today reports on the latest technology news from around the globe. Read similar news about Cisco Webex here
Rebekah Carter · 29 Nov 2022
Zoom PWA Becomes the Default on Chromebooks
Zoom Progressive Web App (PWA) was released in 2021 and it has finally become the default application on Chromebooks.
James Stephen · 28 Nov 2022
How Pridis’s Connecsy Cloud Enhances the User Experience
When is a contact centre not a contact centre? Maybe when it’s an attendant solution with some specific enhancements designed to provide just enough of…
Simon Meredith · 22 Nov 2022
Microsoft Adds Sign Language View for Teams Meetings
Microsoft Teams adds sign language view to keep interpreters visible, improving accessibility for deaf and hard of hearing users. Published on UC Today.
Ryan Smith · 18 Nov 2022
Microsoft Adds 'Games for Work' to the Teams Platform
Why it matters: Microsoft’s free Games for Work app brings Solitaire, Minesweeper and Wordament to Teams meetings to lift morale. Published on UC Today.
Ryan Smith · 17 Nov 2022