Vyopta Delivers Real-Time Webex Quality Monitoring
Vyopta adds real-time Cisco Webex Meetings monitoring and analytics to help IT teams spot issues faster and improve quality.
Rebekah Carter · 19 Jan 2021
Centile Telecom Applications Rebrands as Enreach
Centile becomes Enreach, boosting UCaaS, FMC and service providers with broader communications and collaboration services.
Ian Taylor · 15 Jan 2021
Thin Clients and Optimising Online Collaboration with EPOS
As we transition from enforced work-from-home to a future which looks flexible and mobile, a newly hybridised workforce is seeking solutions which offer…
Maya Middlemiss · 13 Jan 2021
Fuze CMO Identifies Key Business Communication Trends for 2021
Fuze’s Eric Hanson says cloud UC, video, 5G and mobile will reshape business communications as meetings move into the suite.
George Malim · 16 Dec 2020
'Coopetition' is the Future of Business Comms
Coopetition is reshaping contact centre tech, cloud and Microsoft Teams integrations as Soluno, Zoom and Mitel push digital-first UC. Published on UC Today.
Ian Taylor · 15 Dec 2020
RingCentral and Vodafone Business Join Forces
RingCentral and Vodafone Business join to deliver UCaaS, CCaaS, video meetings, messaging and voice for mobile-first teams.
Rebekah Carter · 11 Dec 2020
GITEX: World's First Tech Conference Using Avaya Spaces
Avaya had the chance to flex its might at the Dubai World Trade Centre (DWTC).
Ian Taylor · 10 Dec 2020
Microsoft Teams Gets CarPlay Support for Calls
Microsoft Teams adds CarPlay support for calls, helping mobile workers use Siri and hands-free UCaaS while on the move.
Rebekah Carter · 9 Dec 2020
Nuvias: Direct Routing Could be the Future of Mobile
There’s no reason why the future of mobile business communications won’t be dominated by Direct Routing for Teams .
Elliot Mulley-Goodbarne · 7 Dec 2020
Partner Specialisation Key to Post-Covid Success
8x8 says partners need specialisation in Azure, Office 365, SD-WAN, endpoint security and collaboration to win post-COVID.
Elliot Mulley-Goodbarne · 13 Nov 2020
Ideas to Consider for a Great FMC User Experience
Whether a tech-savvy partner or an end-user business new to the topic, it can be hard to get a clear grasp of exactly what all the FMC options are, and…
Guest Blogger · 9 Nov 2020
Microsoft Introduces New Native ARM64 Teams App
Microsoft, leading provider of collaboration and productivity solutions, recently announced the extended availability of it’s leading app, Microsoft…
Rebekah Carter · 3 Nov 2020
Workplace from Facebook Paves the Way for 70% Employee Engagement
BT’s Workplace from Facebook drove 70% employee engagement, with Teams kept for collaboration. Published on UC Today, it shows why internal comms buyers care.
Elliot Mulley-Goodbarne · 3 Nov 2020
Big News You May Have Missed
Microsoft Teams hit 115 million DAU and Cisco added security updates, while UC Today covers mobile UC, fixed-mobile convergence and Dubber.
Rebekah Carter · 2 Nov 2020
Mobility, Mobile UC and Fixed Mobile Convergence Round Table
Mobile UC and FMC are now business essentials as hybrid work drives fragmentation; UC Today hears from Unify, BICS, CounterPath and Tango Networks.
Anwesha Roy · 29 Oct 2020
Microsoft Teams Hits Another All-Time High, 115M DAU
Microsoft Teams hit 115M daily active users, showing why workplace buyers should track Microsoft 365, Azure and Zoom competition. Published on UC Today.
Ian Taylor · 28 Oct 2020
2600Hz Has Evolved UC Automation in Four Major Ways
Why it matters: 2600Hz is cutting UC costs and speeding rollout with automation for AWS deployments, phone provisioning, number porting and QR authentication. P
Joshua Felder · 28 Oct 2020
Why Pair Centile's ISTRA Platform with Microsoft Teams?
Centile’s ISTRA and Microsoft Teams integration adds PBX, CLI presentation, call forking and voice continuity for SMBs.
Ian Taylor · 27 Oct 2020
Spectralink 84 Series Review: A Featurephone Beauty with Brawn
In the guise of a 90s feature phone, Spectralink 84 has packed in VoIP calling on WiFi, web browsing capabilities, synchronization with a Microsoft server, and a more than functional colour LCD display. This makes it a worthy investment for years to come
Anwesha Roy · 26 Oct 2020
Anywhere Workspaces will Trend in 2021
For years we’ve been musing about the potential future of the workspace. A few years ago, everyone was talking about the “ open office ” trend and more…
Rob Scott · 26 Oct 2020
What is Mobile UC? The Basics
Mobile UC brings voice, VoIP, IMS, VoLTE, messaging and collaboration into one stack for mobile workers and BYOD.
Rebekah Carter · 26 Oct 2020
Fixed Mobile Convergence: The Basics
Imagine a world where you’re just about to leave the office and your work phone starts ringing.
Rebekah Carter · 22 Oct 2020
Spectralink Versity Review: A Smart, Chic Spin on that Old Walkie-Talkie
For companies that need a walkie-talkie, a barcode scanner, a powerful camera, and a workplace safety device wrapped in an industrial-grade form factor, Spectralink Versity is the answer
Anwesha Roy · 20 Oct 2020
Soluno Takes the Path to the Cloud with T-Mobile
UC Today sat down with the head of business development at Soluno, Paul Smissaert, to get his take on cloud migration
Ian Taylor · 16 Oct 2020
Cisco Webex Classrooms is Jam-Packed with Capabilities
Cisco Webex Classrooms adds secure hybrid learning, breakout rooms and Webex Assistant. Published on UC Today, it integrates with Moodle, Blackboard and Canvas.
Ian Taylor · 15 Oct 2020
A Guide to Effective Mobile UC in 2020
This guide shows why mobile UC matters for remote work, covering WebRTC, VP8, 5G, VoIP, video, security and GDPR.
Rebekah Carter · 14 Oct 2020
AudioCodes Expands Microsoft Teams Video Room Solutions
In a recent interview, Andy Elliot, VP Marketing EMEA, AudioCodes , familiarized me with the various enhancements to the company's Room Experience (RX)…
Ian Taylor · 13 Oct 2020
TeamsFest Turns One and Celebrates with October Event
TeamsFest just celebrated its first 'birthday.' The event's first-ever iteration happened before the pandemic hit in October 2019.
Ian Taylor · 9 Oct 2020
FMC in the Remote Working World
What FMC benefits have you witnessed in 2020? The events of the last year have really shifted the needle on FMC, and what can be achieved with it.
Guest Blogger · 8 Oct 2020
What to Expect from Slack Frontiers 2020
Slack Frontiers kicks off today, Slack's annual consumer conference, and there are a lot of sessions that might interest avid users of the team…
Ian Taylor · 7 Oct 2020
Giving our Heroes the UCC Superpowers they Need
Front-line retail associates, transport and logistics workers, and healthcare professionals have been lauded for their services these past six months.
Guest Blogger · 7 Oct 2020
Top Tips for Fixed Mobile Convergence
Fixed Mobile Convergence is a growing industry term that’s gaining more popularity by the day.
Rebekah Carter · 6 Oct 2020
Twilio Signal 2020, Contact Center, Data Analytics, and IoT - Round Up
Why Twilio Signal 2020 matters: new digital engagement, Flex contact centre, Event Streams, Frontline, Video WebRTC Go and Microvisor. Published on UC Today.
Ian Taylor · 2 Oct 2020
VanillaIP on Enabling Stable IP Voice Calls On-the-Go
Why mobile-first work needs stable IP voice: Published on UC Today, VanillaIP says its SIM and One Number keep call quality, recordings and analytics intact.
Ian Taylor · 1 Oct 2020
Promoting the new Normal Means Disruptive Software Development
Vonage sped up its software roadmap for remote work, video conferencing and cloud communications as COVID-19 drove a 232% video traffic surge. Published on UC T
Ian Taylor · 29 Sept 2020
How Does Microsoft Teams’ New Walkie Talkie Update Work?
Microsoft Teams Walkie Talkie is now native on Android, helping firstline workers cut crosstalk and IT costs. Published on UC Today.
Anwesha Roy · 25 Sept 2020
Tango Networks Taps UC-Reseller for UK Mobile Service
Mobile communications provider for businesses, Tango Networks, recently announced the decision to appoint UC-Reseller as its distribution specialist for…
Rebekah Carter · 22 Sept 2020
Network Telecom Introduces NT Cloud Pro
Network Telecom, an essential component of the Enreach group, have announced an expansion to its cloud telephony portfolio.
Rebekah Carter · 16 Sept 2020
Microsoft Extends Discounts and Free Services to Enterprises
This week Microsoft announced a series of discounts on meeting and calling experiences in Microsoft Teams.
Ian Taylor · 11 Sept 2020
Slack Reports Growth, Warns of Possible Microsoft Retribution
Yesterday collaboration giant Slack reported its second-quarter results, just after stocks closed on Tuesday afternoon, announcing almost $216 million in…
Ian Taylor · 9 Sept 2020
Here's What's New in Microsoft Teams in September 2020
Microsoft Teams adds Coordinated Meetings for Teams Rooms and Surface Hub, plus Microsoft Lists for Microsoft 365 GCC customers. Published on UC Today.
Ian Taylor · 9 Sept 2020
Five9 to Bring UCaaS and CCaaS Together
The 'CCaaS' and 'UCaaS' industries have seen respective booms during the novel Coronavirus. Both subsets of unified communications, the delivery models present attractive solutions for contact centers that rely on services like Microsoft Teams and Zoom
Ian Taylor · 9 Sept 2020
Slack and Atlassian Tighten Ties Amid Pandemic
Slack and Atlassian deepen ties with passports, rich unfurls and new go-to-market plans, aiming to simplify Jira, Trello and Bitbucket access. Published on UC T
Ian Taylor · 8 Sept 2020
Pragma Launches New iPECS Cloud Mobile
Pragma and Tango Networks launch iPECS Cloud Mobile, adding mobile dialler and SIM access for remote users. Published on UC Today.
Rebekah Carter · 4 Sept 2020
VanillaIP: Cloud Comms is at the Forefront, Now What?
Resellers have also seen an uptick in the adoption of cloud services, and Sinnott said these individuals fall into two categories
Ian Taylor · 27 Aug 2020
VoIPstudio on the Post-COVID Future of VoIP
Why desk phones are fading as VoIPstudio sees more softphone migration and remote work demand. Published on UC Today, with Slack and VoIP growth.
Ian Taylor · 27 Aug 2020
Avaya OneCloud: New and Improved Branding
Avaya's undergone a lot of internal and changes in recent years, a sign of the times - adapt or become obsolete in some cases.
Ian Taylor · 19 Aug 2020
Zoom, One-Step Closer to Exiting China Altogether?
Why it matters: Zoom is shifting China to a partner-only model, with Bizconf, Suirui Zhumu and Systec Umeet supporting enterprise users. Published on UC Today.
Ian Taylor · 14 Aug 2020
Cisco Debuts Webex Assistant, 4K Desk Pro and More
Cisco updates Webex Assistant, 4K Desk Pro and Control Hub, giving IT better hybrid-work, contact centre and security tools. Published on UC Today.
Ian Taylor · 14 Aug 2020
COVID-19's Fast-Tracked UK Business DX by Over Five Years
Leading CPaaS (Communications Platform as a Service) provider, Twilio, recently published the results of a survey that revealed - over one-third of UK…
Ian Taylor · 12 Aug 2020
Teams vs Slack? Soluno Says Why Choose?
Says Soluno Spokesperson, Martin Norling, "We don’t want to change our customer's behaviors, but instead, facilitate and enhance what they already use."
Ian Taylor · 7 Aug 2020
WFH Requires Mobile Stability Powered by Cloud
WFH needs stable mobile calling: 2600Hz’s Callthru.us and cloud software link desktop, mobile, video, voicemail and fax. Published on UC Today.
Ian Taylor · 7 Aug 2020
Enterprise Connect 2020 Virtual Event Round Up
Enterprise Connect 2020 went virtual, spotlighting Cisco, Microsoft Teams, Zoom, 8x8, Fuze and CCaaS. Published on UC Today.
Ian Taylor · 6 Aug 2020
Twilio Beats Analysts Expectations, Stealthily Acquires IoT Startup
Twilio beat Q2 earnings forecasts and quietly bought Electric Imp, bolstering IoT and Super SIM for enterprise cloud and connectivity buyers. Published on UC To
Ian Taylor · 6 Aug 2020
Yammer Available on Android, iOS, and Windows Devices
Back in April, Microsoft introduced the full Yammer experience within Microsoft Teams with the Yammer Communities App.
Ian Taylor · 30 Jul 2020
Twilio Powers Telehealth App Used by 100K U.S. Doctors
Twilio’s programmable video is powering Doximity Dialer Video, helping 100,000 US doctors run telehealth visits via smartphones. Published on UC Today.
Ian Taylor · 27 Jul 2020
Microsoft Inspire 2020: A Journey of Digital Transformation
A few days ago was Microsoft Inspire, a two-day event. This year, held online, collaboration giant Microsoft announced new 'Teams Rooms' offerings.
Ian Taylor · 23 Jul 2020
G Suite Debuts Unified Interface, Enhanced Security
In a blog post, Google Cloud addressed the now more than 50 percent of Americans who work from home due to the novel Coronavirus pandemic.
Ian Taylor · 22 Jul 2020
Introducing 'Slack Certified' for Admins
Slack Certified and new admin tools help buyers boost adoption, analytics and channel management across Oracle, IBM and Verizon. Published on UC Today.
Ian Taylor · 16 Jul 2020
Amazon's Honeycode No-Code App Builder, Cha-Ching
Back in 2015, Amazon competitor Microsoft released PowerApps to enable citizen developers.
Ian Taylor · 10 Jul 2020