Certified for Success: What Microsoft’s Unify Program Means for Teams Contact Center Integration
Microsoft’s Unify changes Teams contact centre integration, giving buyers Azure-native, SDK-based reliability and AI standardisation. Published on UC Today.
Kieran Devlin · 1 Dec 2025
Revolutionizing Voice Solutions in Microsoft Teams
SIPPIO helps partners simplify Microsoft Teams voice with carrier-grade UC, VoIP, Avaya insight and AI-led growth.
Christopher Carey · 17 Nov 2025
Microsoft Teams Show - Teams Rooms Rollouts, Multi-Model Copilot & Special Guest Ally Ward
Teams Rooms rollouts, multi-model Copilot and email-to-chat show why Microsoft Teams buyers should track AI, security and change manageme
Kristian McCann · 6 Nov 2025
Microsoft First, But Not Microsoft Only: Simplifying the Modern Meeting Room
In a world where Microsoft Teams dominates but interoperability is non-negotiable, how can IT leaders simplify, secure, and scale their meeting room…
Rob Scott · 30 Oct 2025
Microsoft Teams Show (OCTOBER 2025) Agents in Teams, Multi-Model Copilot & Special Guest Mark Webb
Microsoft Teams gets AI agents, multi-model Copilot and Operator Connect updates, while Mark Webb shows Power Apps automation cut request
Kristian McCann · 9 Oct 2025
Cisco, Microsoft, and NVIDIA Just Changed the Game for Meeting Rooms
Rob Scott interviews Espen Løberg at WebexOne 2025 to explore Cisco’s partnership with Microsoft and NVIDIA. Discover how MDEP, RoomOS, and NVIDIA AI are redefining Teams Rooms, Webex, and Zoom experiences with security, flexibility, and next-gen collaboration.
Rob Scott · 30 Sept 2025
Microsoft Teams Show (SEPTEMBER 2025) End of EA Discount, Copilot Gets GPT-5 & Guest Tristan Gayford
Microsoft cuts EA online-services discounts, raising enterprise costs; UC Today covers GPT-5 in Microsoft 365 Copilot, Teams and in-house AI models.
Kieran Devlin · 8 Sept 2025
Big UC Update: Akixi
Akixi UC update reveals a partner-first strategy, bold AI roadmap, and CX innovations to help service providers thrive in competitive UC markets.
Kieran Devlin · 27 Aug 2025
The Hidden Cost of Bad Calls: AI + Collaboration Demands Voice Clarity
Bad voice quality can undermine Copilot, chatbots and AI meeting assistants; UC Today explains why voice clarity, AT&T and Techtelligence now matter.
Rob Scott · 13 Aug 2025
Microsoft Teams Show (AUGUST 2025) Teams in Cars, New "SQL" Search & Special Guest Robbie Warwick
Why Teams in cars, SQL search and Copilot Vision matter for Microsoft buyers. Published on UC Today with Mercedes, SharePoint and Robbie Warwick.
Kristian McCann · 7 Aug 2025
The Latest UC News on Zoom Perspectives, Microsoft and OpenAI, and Teams Meetings While Driving
Why it matters: Zoom’s AI Workplace, Microsoft-OpenAI tensions and Teams meetings in Mercedes-Benz show where enterprise collaboration is heading. Published on
Kieran Devlin · 31 Jul 2025
Microsoft Teams Show (JULY 2025) Layoffs, AI Expansion & Copilot at Scale
Why Microsoft’s FY26 reset matters: layoffs, Teams Classic sunset, Barclays’ 100,000 M365 Copilot rollout and data sovereignty. Published on UC Today.
Rob Scott · 14 Jul 2025
How POA and Intermedia Are Driving Auto Dealership Communications Forward
Watch on YouTube In this episode, host Kieran Devlin sits down with Chris Miller, Vice President of Technology and Solutions at Pacific Office Automation…
Kieran Devlin · 8 Jul 2025
Transforming Customer Service: AI in Microsoft Dynamics 365 Contact Center
In this insightful discussion, UC Today's Susie Harrison sits down with Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity , to…
Susie Harrison · 17 Jun 2025
Big UC Update: Martello
Martello’s proactive monitoring for Microsoft Teams Rooms and Teams Phone helps MSPs spot outages early and create new revenue.
Kieran Devlin · 16 Jun 2025
Microsoft Teams Update (June 2025) - AI is Watching Your Meetings
Why it matters: Microsoft Teams adds Copilot, AI meeting recaps, threaded chat and Teams Phone updates. Published on UC Today.
Rob Scott · 9 Jun 2025
How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management
Mark Bunnell, COO and co-founder of Nuwave , reveals how the company's iPilot platform is transforming unified communications service management for…
Kieran Devlin · 2 Jun 2025
Why Direct Routing Still Dominates for CSPs
Why Direct Routing still matters for CSPs: Dstny says Microsoft Teams voice, automation and global scale keep it competitive against Operator Connect and Teams
David Dungay · 19 May 2025
How SIPPIO Empowers Channel Partners: Unlocking Growth & Innovation
Watch on YouTube In this episode, UC Today host Kieran Devlin sits down with Steve Forcum, Director of Marketing and Program Management at SIPPIO , to…
Kieran Devlin · 12 May 2025
Microsoft Teams Update (May 2025)
Microsoft Teams May 2025 update covers Copilot AI agents, Teams Rooms, Contact Center, Unify certification and M365 growth.
David Dungay · 9 May 2025
Microsoft Teams for Remote Work: Husch Blackwell's Experience
How Husch Blackwell moved from Cisco UCM to Microsoft Teams calling, improving remote work and client billing. Published on UC Today, with CallTower.
Susie Harrison · 2 May 2025
Big UC Update: MAXHUB
MAXHUB is reshaping Pro AV with plug-and-play simplicity, AI and Microsoft Teams-certified Xboard. Published on UC Today ahead of Infocomm.
Kristian McCann · 1 May 2025
Intermedia - Services are Key to Differentiate with Microsoft Teams
Watch on YouTube In this video, UC Today's David Dungay talks with John Tucker, VP of Product at Intermedia , about how Service Providers can enhance…
David Dungay · 25 Apr 2025
Fixing Hybrid Collaboration: Martello’s Vantage DX for Microsoft Teams & Zoom
WATCH ON YOUTUBE Hybrid collaboration just got easier. Martello's VP of Product, Randah McKinnie, revealed how their Vantage DX solution tackles the…
Kieran Devlin · 24 Apr 2025
Comms VNext 2025: Key Takeaways with Jabra's Josh Blalock
Comms VNext 2025 showed why AI in Microsoft Teams, governance and security matter for hybrid work. Published on UC Today with Jabra's Josh Blalock.
Kristian McCann · 24 Apr 2025
Partner Perspectives - Adopting Killer Microsoft Teams Integrations
Why it matters: ProTelesis and Intermedia show how white-label Microsoft Teams integrations, AI, CRM and secure archiving help retain customers. Published on UC
David Dungay · 8 Apr 2025
Microsoft Teams Update (April 2025)
Microsoft Teams April 2025 updates bring Copilot agents, Teams Phone extensibility, Teams Rooms devices, and a smarter Files tab.
David Dungay · 3 Apr 2025
Big UC Update: CallTower
CallTower shares UC strategy, products and partner ecosystem as Paul Holden discusses EMEA sales, market trends and future workplace tech on UC Today.
Susie Harrison · 26 Mar 2025
QSC & Acuity Shake Up the AV and Intelligent Spaces Industry
Discover how intelligent spaces are evolving as QSC joins Acuity to enhance AV technology and building management.
David Dungay · 11 Mar 2025
Microsoft Teams Update (March 2025)
Microsoft Teams adds Copilot call summaries, M-DEP-certified Jabra PanaCast 50 VBS, and admin tools; Skype ends.
David Dungay · 6 Mar 2025
How Resellers & MSPs Can Win Big With Teams Integration
In this must-watch UC Today interview, David Dungay sits down with Mark Herbert, Chief Partner Evangelist at Dstny , to discuss a game-changing…
David Dungay · 4 Mar 2025
Microsoft Teams Monthly Update (February 2025)
Watch on YouTube. In this packed episode of UC Today, David Dungay is joined by a powerhouse panel of Microsoft Teams experts: Tom Arbuthnot Amanda…
David Dungay · 18 Feb 2025
Cavell's London Summit is Back with a CX Twist
Cavell Summit 2025 in London marks 10 years of VoIP, CX, security and AI shifts, with CEOs from Gamma, 8x8 and Destiny.
David Dungay · 17 Feb 2025
How Proactive Monitoring Elevates Your Microsoft Teams Phone Journey
In this insightful UC Today interview, host Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to discuss how proactive monitoring…
Kieran Devlin · 13 Feb 2025
How Improved Audio is Levelling up Microsoft Teams Rooms
Why audio equity now matters in Microsoft Teams Rooms: UC Today on Shure’s secure Teams Room solution, AI-driven noise management and deployment.
Susie Harrison · 12 Feb 2025
Serving Multi-Region Customers with Operator Connect
Telnyx shows how Operator Connect helps multi-region businesses scale Microsoft Teams calling with compliance and cost efficiency.
David Dungay · 11 Feb 2025
Smarsh Acquires CallCabinet to Strengthen AI-Powered Compliance and Voice Intelligence
Smarsh acquires CallCabinet, bringing AI-powered voice compliance to unified communications. Learn how this move enhances regulatory compliance, risk management, and voice analytics for businesses.
Rob Scott · 4 Feb 2025
From Legacy to Limitless: Teleport Opens the Portal to Simplified UC Migrations
Explore how Nuwave's Teleport redefines UC migrations, eliminating legacy PBX headaches, downtime, and costs. Join Rob Scott with Mark Bunnell, Tom Arbuthnot, and Zeus Kerravala in this UC Today session to discover the transformative power of seamless UC transitions.
Rob Scott · 22 Jan 2025
Big UC Update: Dstny
Dstny’s Call2Teams Go, Operator Connect and AI show why service providers need scalable Microsoft Teams voice and UC tools.
David Dungay · 16 Jan 2025
Microsoft Teams News January Update (2025)
To kick off the year, David Dungay was joined by Tom Arbuthnot of Empowering.Cloud, and Graham Walsh from Neat to explore the latest news from the Teams…
David Dungay · 9 Jan 2025
Enhancing Meetings with AI Features
UC Today's Susie Harrison hosts Jamie Wheeldon, Chief Architect at Symity , for a wide-ranging discussion on the exciting feature announcements that came…
Susie Harrison · 3 Jan 2025
Microsoft Teams Year in Review: Key Highlights & Insights for 2025
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Rob Scott · 23 Dec 2024
Microsoft & Barco 'Team Up' on Shared Spaces
Microsoft and Barco outline BYOD rooms for Teams, showing how shared spaces affect workplace tech buyers. Published on UC Today.
David Dungay · 25 Nov 2024
Microsoft Ignite Unpacked - Arbuthnot on Teams Agents, Security and Places
UC Today's David Dungay hosts Tom Arbuthnot, Co-Founder of Empowering Cloud at the end of Microsoft Ignite.
David Dungay · 21 Nov 2024
EY Excited to Adopt Microsoft Copilot Stack
EY plans to use Microsoft Copilot stack and agentic AI to drive customer value, with security in the AI era. Published on UC Today.
David Dungay · 20 Nov 2024
Copilot Evolution - Microsoft Agents Enable Businesses to Focus
Microsoft Agents move Copilot on, helping businesses focus AI use and data insight. Published on UC Today, with Jabra, Microsoft Teams and MDEP.
David Dungay · 20 Nov 2024
Enabling the Most Popular Teams Features Without Compliance Roadblocks
Unlock Microsoft Teams voice, video and chat without compliance roadblocks. Published on UC Today, Theta Lake integrates with Microsoft 365, SharePoint, OneDriv
Rob Scott · 20 Nov 2024
How These Technologies Are Transforming Microsoft Teams Rooms – Watch Now
Why it matters: learn how MAXHUB is elevating Microsoft Teams Rooms, from large-room setups to cloud-based management. Published on UC Today.
Susie Harrison · 13 Nov 2024
The Evolution of Microsoft Teams and AI Integration
Why Microsoft Teams and AI matter for hybrid work and frontline workers: UC Today explores Copilots, business communications and SCB Global.
Susie Harrison · 12 Nov 2024
Probably the Biggest Microsoft Teams News Update Yet (November 2024)
Watch on YouTube. Welcome to the Microsoft Teams News Show, brought to you by UC Today!
Rob Scott · 8 Nov 2024
Are You Prepared for the Next Microsoft Outage? Ensure Uninterrupted Business Operations
Plan for Microsoft outages with CallTower infrastructure strategies to keep business communications continuous. Published on UC Today.
Susie Harrison · 4 Nov 2024
Microsoft Teams News October Update (2024)
Microsoft Teams updates matter for buyers: Teams Phone, Teams Rooms 5.2, Microsoft Places and Copilot Wave 2 shape UC and workplace planning. Published on UC To
Kieran Devlin · 15 Oct 2024
Microsoft Copilot: The Opportunities and Challenges
Why Microsoft Copilot matters for hybrid work: UC Today and CallTower’s William Rubio assess benefits, risks, secure use and industry use cases.
Susie Harrison · 8 Oct 2024
UC Expo With Irwin Lazar: Security Trends, AI Backlash & Microsoft’s Next Move
UC Today’s Kieran Devlin spoke to Irwin Lazar , President and Principal Analyst at Metrigy, at this year’s UC Expo about the following: 1) What major…
Kieran Devlin · 3 Oct 2024
UC Expo: How Do Organisations Measure Their Microsoft Copilot ROI?
UC Today’s Kieran Devlin spoke to Gareth Leasdale, Senior Manager - Modern Work & AI at Microsoft , at this year’s UC Expo about the following: 1)…
Kieran Devlin · 3 Oct 2024
Latest News on Disney Ditches Slack, HP Imagine, Intermedia & NEC, X Enters UC
Analysts unpack Disney ditching Slack for Microsoft Teams, Intermedia’s NEC Univorge deal, HP Imagine and X in UC.
David Dungay · 2 Oct 2024
Microsoft Teams News SEPTEMBER Update (2024)
Microsoft Teams September 2024 update covers callback for call queues, AI Intelligent Recap, Teams Rooms, Yealink phones and more. Published on UC Today.
Rob Scott · 11 Sept 2024
Operator Connect vs Direct Routing - Discussing the Future of UC
Why PSTN still matters: UC Today’s Telnyx CEO interview weighs Operator Connect vs Direct Routing, Teams Phone and channel partners.
Susie Harrison · 30 Aug 2024
AI Show - Unlocking Productivity with Microsoft Copilot
Microsoft Copilot can lift productivity, but readiness, oversharing and training matter. Softchoice shares practical AI advice on UC Today.
Rob Scott · 29 Aug 2024