As the year comes to a close, Rob Scott, joined by Tom Arbuthnot of Empowering.Cloud, and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024.
This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities.
Here's what you'll discover:
- Top Numbers & Stats: Insights into Microsoft Teams’ user base growth, including 20M Teams Phone users and 1M Teams Rooms milestones.
- AI Innovations: Key features like Intelligent Recap and the upcoming Translator Agent poised to redefine how global teams collaborate.
- Contact Center Expansion: The rise of Dynamics 365 Contact Center and its integration with Teams and Azure Communication Services.
- Big Tech Upgrades: The seamless rollout of Teams 2.1, advancements in BYOD management, and the Microsoft Device Ecosystem Platform (MDEP).
Don’t miss the panelists’ predictions for 2025, including the anticipated impact of CoPilot, AI, and Teams Premium growth. Whether you're strategizing for hybrid work, streamlining your tech stack, or curious about the latest trends, this episode has something for everyone!