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InterviewUC&C3 Oct 2024 · 1 min read

UC Expo: How Do Organisations Measure Their Microsoft Copilot ROI?

UC Today’s Kieran Devlin spoke to Gareth Leasdale, Senior Manager - Modern Work & AI at Microsoft , at this year’s UC Expo about the following: 1)…

UC Today’s Kieran Devlin spoke to Gareth Leasdale, Senior Manager - Modern Work & AI at Microsoft, at this year’s UC Expo about the following:

1) Reflecting on Microsoft Copilot's 12 months and the response from Microsoft customers

2) What the Copilot "narratives" are, and how organisations measure the KPIs of its success

3) What the next 12 months have in store for Copilot

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