Big UC Update 2026: VOSS
Host Kieran Devlin (UC Today) sits down with Mike Frayne, CEO at Voss, for the 2026 Big UC Update.
Kieran Devlin · 6 May 2026
Beyond the Video Call: Managing the Total Meeting Room Environment
Crestron says meeting equity depends on room control, with 80 Series touchscreens unifying AV, lighting, shades and climate.
Kieran Devlin · 6 May 2026
AI Risk Mitigation Due Diligence: The IT and CX Leader Checklist
The business tech space is currently awash with breathless promises around AI's possibilities.
Kieran Devlin · 5 May 2026
Microsoft Earnings: AI Business Hits $37Bn Run Rate as Copilot Passes 20 Million Seats
Microsoft's Q3 2026 earnings beat expectations with $82.9B revenue and a $37B AI run rate. Here's our analysis.
Kieran Devlin · 30 Apr 2026
Why Operating Models - not Tech - Are Blocking Digital Transformation
Host Kieran Devlin speaks with Volker Pfirsching, Partner and Head of Innovation Management (Europe) at Arthur D. Little.
Kieran Devlin · 29 Apr 2026
Microsoft Faces Fresh UK Antitrust Challenge From Slack Over Teams Bundling
Slack has sued Microsoft over Teams bundling in London's High Court. Here's what enterprise buyers need to know about the antitrust case.
Kieran Devlin · 29 Apr 2026
AV Leader Masterclass: Engineering Your Next-Gen Meeting Rooms With Crestron
Crestron shows why AI meeting rooms need purpose-built hardware, Collab Compute, 1 Beyond cameras, AutoMeasure and 80 Series touchscreens
Kieran Devlin · 29 Apr 2026
Zoom Phone Mobile Launches in UK, Empowering Business Communications With AI-First Calling
Zoom Phone Mobile is now available in the UK, bringing enterprise calling, AI summaries, and compliance controls to native mobile dialers.
Kieran Devlin · 28 Apr 2026
From Automation to Autonomy: How Intelligent Fabrics Are Changing Cloud and UC Operations
VOSS and Microsoft 365 show why intelligent automation fabrics matter: proactive cloud UC, analytics, monitoring and AI operations.
Kieran Devlin · 28 Apr 2026
BT Launches 'First Full Suite of Sovereign' Voice, AI and Cloud Solutions in UK: Key Takeaways
BT UK launches the first full sovereign cloud, AI, voice, and connectivity portfolio. Here's what enterprise and UC buyers need to know.
Kieran Devlin · 28 Apr 2026
Microsoft Offers First-Ever Voluntary Buyout to Employees: Key Takeaways
Microsoft has launched its first-ever voluntary employee buyout, offering exit packages to up to 8,750 US workers.
Kieran Devlin · 27 Apr 2026
Responsible AI for UC and CX: A Governance Model That Survives Multi-Platform Reality
For most modern businesses, AI has evolved from a speculative frontier into an operational baseline.
Kieran Devlin · 27 Apr 2026
8×8 Takes Aim at Retail's Frontline Workers Communications Gap With UK Launch
8×8 launches Retail Nationwide in the UK, a frontline workers communications platform built for shared devices and multi-site retail.
Kieran Devlin · 24 Apr 2026
Google Cloud Next 2026: Meet Brings AI Notetaker Into In-Person Meetings
The Google Meet Gemini AI transcription assistant can now take notes in in-person meetings, not just video calls.
Kieran Devlin · 23 Apr 2026
The Blueprint for the AI-Powered Office With Crestron
Join UC Today’s Kieran Devlin as he sits down with Brad Hintze, Executive Vice President of Global Marketing , and Joel Mulpeter, Senior Director of…
Kieran Devlin · 22 Apr 2026
Microsoft Teams Finally Wants to Stop Your Next Raise Hand Meeting Mishap
Microsoft Teams will soon move Raise Hand under Reactions, separate the Leave button, and add meeting toolbar customization.
Kieran Devlin · 22 Apr 2026
Apple’s CEO Succession: What John Ternus Means for the Future of Enterprise IT and Edge AI
What does John Ternus becoming Apple CEO mean for enterprise IT? Here's how his engineering focus will shape communications, edge AI and XR.
Kieran Devlin · 21 Apr 2026
Practical AI Use Cases to Transform Cloud UC and Microsoft 365 Operations
Why it matters: AI is moving Cloud UC and Microsoft 365 ops from reactive tickets to predictive control. Published on UC Today, it uses VOSS and Copilot for dri
Kieran Devlin · 21 Apr 2026
Twilio Contact Center to Cure App Fatigue, Moving Inside Comms and the CRM
The Twilio contact center is shifting from a standalone app to an embeddable SDK to function within business CRMs and collaboration apps.
Kieran Devlin · 21 Apr 2026
Zoom, Tools for Humanity Partner to Tackle AI Impersonation and Deep Fakes
A new Zoom Tools for Humanity partnership integrates World ID to verify human presence in video meetings to defend against AI impersonation.
Kieran Devlin · 20 Apr 2026
AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery
Join UC Today host Kieran Devlin as he sits down with William Rubio, Chief Revenue Officer at CallTower , and Elka Popova, Vice President and Senior…
Kieran Devlin · 20 Apr 2026
UC Experts Discuss: What Next For Neat With Javed Khan as CEO?
UC Today's pool of analysts discusses how the Neat appointment of Javed Khan as its new CEO might drive edge AI and meeting room innovation.
Kieran Devlin · 17 Apr 2026
The Cloud Advantage: Scaling Compliance for the AI Era
The race for AI has moved beyond software development into heavy infrastructure.
Kieran Devlin · 16 Apr 2026
Zoom Names Ex Microsoft Exec Russell Dicker as Chief Product Officer to Lead AI Charge
Zoom is progressing its AI product strategy by appointing former Microsoft Teams executive Russell Dicker as Chief Product Officer.
Kieran Devlin · 16 Apr 2026
The Intelligent Control Plane: Why Cloud UC and Microsoft 365 Operations Must Move From Automation to Autonomy
The modern digital workplace functions as a critical utility. When UC and collaboration platforms falter, enterprise productivity grinds to an immediate…
Kieran Devlin · 15 Apr 2026
Microsoft Kills Its Surface Hub Collaboration Displays: Key Takeaways for IT Leaders
Microsoft has officially ended production of its Surface Hub collaboration displays. We analyze what it means for the market and IT buyers.
Kieran Devlin · 15 Apr 2026
HP Reveals Poly Edge V Series Desk Phones to Elevate Frontline, Hybrid Work Environments
The HP Poly Edge V Series shows why desk phones remain a critical, secure, and AI-ready investment for modern hybrid and frontline workspaces
Kieran Devlin · 14 Apr 2026
Microsoft Teams Finally Adds Pre-Join Microphone Testing: The End of the Audio Guessing Game
Microsoft is finally adding a Microsoft Teams microphone test to the pre-join screen. Discover the rollout timeline.
Kieran Devlin · 13 Apr 2026
The Great Migration Resource Drain: Is Your Team Ready for the 2026 Crunch?
Why the 2026 migration crunch matters: Gamma says PSTN switch-off, price rises and multi-vendor UC estates are straining channel margins. Published on UC Today.
Kieran Devlin · 13 Apr 2026
CallTower Elevates Mobility and Security With Microsoft Teams, Webex eSIM Access
CallTower enhances security and Microsoft Teams and Webex mobility with free eSIMs and Mutare-powered network-edge voice spam blocking.
Kieran Devlin · 10 Apr 2026
Google Meet Launches Landmark Speech Translation on Mobile: The Universal Translator in Your Pocket
Google Meet Speech Translation is rolling out to iOS and Android. How will real-time audio dubbing impact enterprise collaboration?
Kieran Devlin · 9 Apr 2026
AI Pilot Purgatory: Why Enterprise AI Rollouts Fail to Scale and How to Fix the ROI Trap
Stuck in AI pilot purgatory? Learn why enterprise rollouts fail to scale and how to overcome data swamps, low adoption, and governance taxes.
Kieran Devlin · 9 Apr 2026
Intermedia CEO Mike Gold on its 26North Acquisition, What's Next, and More
Join UC Today's Kieran Devlin as he sits down with Mike Gold, CEO of Intermedia, to unpack the massive news of Intermedia's recent acquisition.
Kieran Devlin · 8 Apr 2026
The Operational Trap: Why UC Migration is No Longer a DIY Job with Gamma
Why UC migration is no longer DIY: Gamma and UC Today show MSPs how managed GammaEdge Migrate reduces PSTN switch-off risk, multi-vendor strain and margin press
Kieran Devlin · 8 Apr 2026
UniVoIP, BridgePointe Unveil Alliance to Democratize Microsoft Teams Calling
A new strategic partnership brings UniVoIP Microsoft Teams voice solutions to Bridgepointe Technologies' enterprise clients.
Kieran Devlin · 8 Apr 2026
Is Enterprise Connect Going Through an Identity Crisis?
Enterprise Connect 2026 signals major UC change, from RingCentral AIR Pro to NEAT edge AI and shifting event ROI.
Kieran Devlin · 7 Apr 2026
RingCentral, Cox Business Unveil New AI-Powered Contact Center to End the CX Compromise
Cox Business and Ringcentral launch a new omnichannel AI-powered contact center, bringing CX and UCaaS convergence to the market.
Kieran Devlin · 7 Apr 2026
Microsoft Hit With Fresh Probe by UK's Competition Regulator Over AI and Software Business
The UK's Competition and Markets Authority has launched a new probe into Microsoft, targeting its software and AI ecosystem.
Kieran Devlin · 3 Apr 2026
Microsoft Just Had Its Worst Wall Street Quarter Since 2008: Is There an AI Hangover?
Microsoft AI infrastructure costs and Copilot struggles triggered the company's worst quarter since 2008. What happens next?
Kieran Devlin · 1 Apr 2026
26North Acquires Intermedia In Major Shakeup of Cloud Comms Market
As 26North acquires Intermedia, it means a shake-up in the cloud comms market. Here's what this $430M ARR deal means for enterprise IT.
Kieran Devlin · 31 Mar 2026
Subphonic Acquires Oak Innovation to Elevate Secure Call Recording With AI
The Oak Innovation Subphonic acquisition merges AI-driven conversational intelligence with rigorous compliance recording.
Kieran Devlin · 31 Mar 2026
Evolve IP Supercharges Microsoft Teams Voice Worldwide With Operator Connect Offering
Evolve IP's global launch of Microsoft Teams Operator Connect transforms cloud telephony with carrier-grade resilience and AI insights.
Kieran Devlin · 26 Mar 2026
Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control
In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera , to unpack a critical shift in the…
Kieran Devlin · 25 Mar 2026
Finally a Frictionless Microsoft Teams Mobile Experience? Breaking Down the New iOS, Android Update
The new Microsoft Teams iOS and Android update uses edge processing to eliminate mobile VDI latency and transform communications.
Kieran Devlin · 25 Mar 2026
Vonage, ServiceNow to Elevate CX and IT Management With New Voice AI Integration
The new Vonage ServiceNow integration embeds real-time voice and AI directly into enterprise workflows to eliminate manual data entry.
Kieran Devlin · 24 Mar 2026
Avaya's Nexus Aims to Bridge Legacy Communications and Cloud Voice for Regulated Sectors
Avaya unveils its new communications solution, Nexus , to bring AI and zero-downtime reliability to mission-critical environments.
Kieran Devlin · 23 Mar 2026
How to Close the Empathy Gap With Real-Time Translation: DeepL on the Future of Voice
DeepL Voice API brings real-time voice translation to contact centers, helping agents preserve tone, empathy, and compliance.
Kieran Devlin · 20 Mar 2026
The AI Scale Mandate: Why Elasticity is the New Compliance Standard
Arctera and Chris Stapenhurst say elasticity, SaaS and cloud data governance are key as AI, compliance and regulation tighten.
Kieran Devlin · 18 Mar 2026
What Does the Rise of Digital Sovereignty Mean for UC Tech Dominance?
Digital sovereignty could reshape UC tech as France backs state platforms, challenging Microsoft, Zoom, Zoho, the Cloud Act and EU AI rul
Kieran Devlin · 11 Mar 2026
BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC
CallTower’s William Rubio explains why Microsoft, Cisco, Zoom, Genesys, Five9, WhatsApp for Teams, Dual eSIM and practical AI matter for
Kieran Devlin · 9 Mar 2026
Why The FCC Is Finally Weaponizing Enterprise 911 Compliance: The Grace Period Is Dead
The FCC is ending its grace period on enterprise 911 compliance. Experts explain the risks of individual liability.
Kieran Devlin · 6 Mar 2026
Mitel Aims to Empower Frontline Worker Communications With New Verticals Portfolio
Mitel has expanded its vertical portfolio with AI-enabled communications solutions designed for healthcare and industrial safety.
Kieran Devlin · 5 Mar 2026
The Security Peril in the Pipes: Why Collaboration Interoperability is the New Shadow IT
As enterprises bridge Teams and Slack, they risk a governance nightmare. What are the security blind spots in collaboration interoperability?
Kieran Devlin · 5 Mar 2026
Crexendo Closes $35Mn ESI Acquisition in Expansion of NetSapiens Ecosystem
The Crexendo acquisition of ESI for $35Mn is a strategic consolidation. Read our analysis of the deal here.
Kieran Devlin · 3 Mar 2026
Wildix Erases the Mobile Communications "Blind Spot": New eSIM Brings the Native Dialer in From the Cold
Wildix mobile communications get a major upgrade with the new eSIM, integrating native dialing into enterprise workflows.
Kieran Devlin · 2 Mar 2026
Zoom Earnings Analysis: Has Its $5Bn 'System of Action' Pivot Silenced the Skeptics?
Zoom earnings for Q4 FY26 reveal a strategic pivot to a "System of Action," with a strong AI monetization driving a $5 billion outlook.
Kieran Devlin · 26 Feb 2026
PepsiCo Achieves 95% Microsoft Copilot Adoption Among 320K Workforce: Key Case Study Takeaways
Discover how the Microsoft Teams PepsiCo rollout unified 3,300 meeting rooms and drove 95% Copilot adoption.
Kieran Devlin · 24 Feb 2026
RingCentral, OpenAI Partner to Elevate Voice AI as the New Frontier
RingCentral and OpenAI have integrated GPT-5.2 into live enterprise voice calls, aiming to deliver the immediate ROI businesses need.
Kieran Devlin · 23 Feb 2026
Is the Era of US Tech Dominance Over? Templafy on the Rise of Digital Sovereignty
Digital sovereignty is reshaping AI procurement. Learn how multi-model strategies and supply chain scrutiny are changing enterprise AI.
Kieran Devlin · 23 Feb 2026
Why Microsoft Teams Direct Routing Interest is Down 83%: The Great Simplification
Research into Microsoft Teams Direct Routing has dropped 83%. We analyze why the market is feasibly abandoning control for convenience.
Kieran Devlin · 19 Feb 2026