26North Partners LP acquires Intermedia Intelligent Communications from Madison Dearborn Partners.
Intermedia is a highly successful player in the AI-powered cloud communications, customer experience, and collaboration space, boasting more than $430 million in annual recurring revenue and delivering a remarkable 20 percent year-over-year growth rate in its core communications business. The platform currently supports over 150,000 business customers globally through a vast network of more than 7,500 channel partners.
The transaction, expected to close in the second quarter of 2026, will see Intermedia Chief Executive Officer Michael Gold and the current management team remain as investors and operators in the business. This continuity is designed to maintain operational excellence while 26North deploys its dedicated "Alpha Creation Team" to accelerate product development and expand global distribution channels.
Gold said:
“This partnership with 26North marks an important step forward for Intermedia. We have built the business around a model that aligns closely with our partners and customers, and that alignment is becoming even more relevant as AI opens new opportunities for how organizations communicate and operate."
Mark Weinberg, Senior Partner and Head of Private Equity at 26North, was enthusiastic about the acquisition. "The company has built a leadership position in cloud communications, with innovative products, high-quality service and support, a strong team, and a powerful channel partner network," he said.
"This transaction is another example of 26North’s private equity strategy: investing in growing, market-leading businesses where our platform can contribute meaningfully to a company’s future growth and profitability."
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Fueling the Next Wave of AI Innovation as 26North Acquires Intermedia
Beyond the impressive financial metrics, this acquisition highlights a compelling strategic trend within the broader tech market. The industry is currently navigating a rapidly accelerating AI ecosystem, requiring substantial capital to keep pace with the sprawling research and development budgets of megavendors like Microsoft and Cisco. Private equity firms are increasingly stepping in to fund this innovation, and 26North is specifically drawn to Intermedia’s highly differentiated go-to-market strategy.




