Hybrid Work
The Role of Flexibility in a Dynamic World
Today's collaboration needs are rapidly changing as organizations of all kinds continue to experiment to find the approach that works best for their…
Elliot Mulley-Goodbarne · 18 Jan 2022
Markee Launches to Take on Slack and Zoom
Markee launches browser-based collaboration to rival Slack, Zoom and Dropbox, with chats, video meetings and file sharing for hybrid teams. Published on UC Toda
Antony Savvas · 17 Jan 2022
Navigating Business Communication in the Financial Sector with Nectar DXP
Why financial firms need Nectar DXP for Cisco, Avaya, Teams and Zoom visibility, trader voice, call recording assurance and compliance. Published on UC Today.
Linoy Doron · 17 Jan 2022
Kandao is Launching Ambassador Program
Now that everyone has come to terms with the hybrid working environment, the importance of audio and visual technology has increased.
Elliot Mulley-Goodbarne · 17 Jan 2022
Cisco Webex Meetings for Slack Review
Why it matters: Cisco Webex Meetings for Slack brings Webex scheduling, joins and recordings into Slack, helping hybrid teams cut app switching. Published on UC
Rebekah Carter · 14 Jan 2022
NetSapiens Features Help Polish Halo’s Bespoke Capabilities
Although unified communications solutions from the giant cloud providers proved to have enormous worth during the early phases of the pandemic, as hybrid…
George Malim · 14 Jan 2022
Anytime Working will be Powered by Poly Tools, not Toys
Poly says hybrid work needs unified communications tools, better audio and video, and flexible workplaces to retain staff.
George Malim · 14 Jan 2022
Your Guide to Comparing UC Tech for Hybrid Work in 2022
Hybrid work depends on the right UC tech. Published on UC Today, compare room systems, SD-WAN, BYOD, CPaaS, APIs and UCaaS.
Rebekah Carter · 13 Jan 2022
Integrating Communications with Wider Workflows
Why workflow automation matters: net2phone uses Zapier zaps with Slack, Google and Microsoft to cut SaaS switching and boost adoption. Published on UC Today.
Tom Wright · 13 Jan 2022
Miro Valued at $17.5bn Following Latest Funding
Miro’s $17.5bn valuation signals stronger visual collaboration for hybrid work. Published on UC Today, Atlassian, Salesforce, Cisco and Zoom back growth.
Tom Wright · 11 Jan 2022
Choosing the Right UC Vendor for Hybrid Work in 2022
For most companies embracing the future of hybrid work, unified communications tech isn’t an option – it’s crucial to successful transformation.
Rebekah Carter · 11 Jan 2022
Preparing Teams for Continued Isolation
Over the last couple of years, we’ve begun to discover just how detrimental feelings of isolation can be for our teams.
Rob Scott · 10 Jan 2022
The Best Meeting Room Tech for Enabling Hybrid Working
Meeting equality is key for hybrid working. UC Today looks at MAXHUB, Ascentae and the meeting room tech businesses need to prepare for hybrid work.
Tom Wright · 10 Jan 2022
Top 5 Use Cases for UC in Healthcare 2022
Why UCaaS matters in healthcare: published on UC Today, it links telehealth, CCaaS, HIPAA compliance, security and distributed teams.
Rebekah Carter · 10 Jan 2022
Touchcast Offers Free Corporate Metaverse
Mixed reality and artificial intelligence services company Touchcast has launched MCity, an enterprise metaverse where any company can deliver…
Antony Savvas · 7 Jan 2022
Top 8 Reasons to Buy UC for the Hybrid Workplace in 2022
With 83% of employees now saying they prefer a hybrid working model, a flexible remote/in-office strategy is likely to be the future for most teams.
Rebekah Carter · 7 Jan 2022
Jabra Showcases Number of New Products at CES
Jabra’s CES launches could help hybrid work buyers upgrade earbuds, hearing tech and video. Elite 4 Active, Elite 7 Pro, PanaCast 20, UC Today.
Antony Savvas · 5 Jan 2022
4 Hybrid Collaboration Trends that will Dominate in 2022
Hybrid work is reshaping meetings and HyFlex learning in 2022, with Nureva, Microsoft Teams and Zoom driving smarter room audio and insights.
Guest Blogger · 5 Jan 2022
Tech Data Launches Identity and Access Service for Partners
Tech Data has launched an identity and access as a service (IAMaaS) offering to help partners enable secure hybrid working from their customers.
Tom Wright · 4 Jan 2022
BlueJeans Launches Partnership with Google’s Glass
BlueJeans and Google Glass now bundle Meetings with Pixel 6, helping frontline teams share live views and cut site travel. Published on UC Today, it matters for
Tom Wright · 4 Jan 2022
Best Business Endpoints for 2022
Hybrid work is driving new endpoint buys, with Microsoft, Cisco, Jabra, Poly, Logitech and Avaya devices leading UC Today’s 2022 picks.
Rebekah Carter · 28 Dec 2021
Why Customer Support Teams Should Embrace Hybrid Work
Hybrid work is reshaping customer support, and Aircall’s cloud contact centre helps teams with real-time intelligence, CRM and AI tools. Published on UC Today.
George Malim · 27 Dec 2021
Zoom Reveals Updates for SDK, Chat, Security and More
The latest releases span, chat, security, video, hybrid work, Zoom Phone and Zoom’s development tools.
Tom Wright · 24 Dec 2021
DTEN Brings On Board Marketing Head to Bolster its Global Reach
Rick Corteville has joined video collaboration specialist DTEN as Chief Marketing Officer, as the firm ups its efforts to expand globally.
Antony Savvas · 23 Dec 2021
Intermedia, Zoom and Five9 Talk Channel Trends for 2022
2022 is shaping up to be another significant year for channel partners selling UC and collaboration services into businesses around the globe.
David Dungay · 23 Dec 2021
MAXHUB’s Advanced Video Can Help Save Commuters £50bn
MAXHUB’s 4K video, 360° camera, UC M40 and BM1 speakerphones could make hybrid meetings sharper and save commuters £50bn.
David Bradley · 23 Dec 2021
Enreach Research Reveals Over 33% Ready for New Ways of Working
Enreach research shows 33% want new ways of working as SMEs ditch 9-5, micromanaging, desktops and landlines.
George Malim · 23 Dec 2021
Nine UC Leaders Give their 2022 Predictions
Hybrid work, UCaaS and AI are reshaping collaboration. Published on UC Today, Cisco, Zoom, Poly, RingCentral and Bandwidth leaders set out why it matters.
Tom Wright · 22 Dec 2021
Where Does the Dynamics Contact Centre Fit into the Market?
Microsoft caused quite a stir when it announced it would be adding voice channels to Dynamics 365.
Tom Wright · 22 Dec 2021
‘Our Web Client has No Demands of IT Staff’
Pridis has removed some of the strain on IT teams with the launch of its web-based attendant console, according to Pridis Consultant Ronald Wijnands .
Tom Wright · 22 Dec 2021
Fuze, LogMeIn and Vonage Execs on the Trends That Surprised Them in 2021
It’s been another huge year for the unified communications and collaboration industry, with the technology it provides keeping companies connected through…
Tom Wright · 21 Dec 2021
Fuze 7 Desktop App Unveiled for Windows and the Mac
Fuze 7 updates UCaaS and CCaaS on Windows and Mac with faster loading, hybrid work tools and 8x8 deal context. Published on UC Today.
Antony Savvas · 17 Dec 2021
Post-Covid Workers Are in Need of True Stereo Headset
JPL’s Commander and BT500D bring true stereo to hybrid BYOD headset users, improving music, calls and productivity.
Linoy Doron · 17 Dec 2021
It’s Time to Focus on Employee Experience
Employee experience is now a workplace-technology priority. Published on UC Today, Mitel’s Richard Roberts links hybrid work, contact centre, UC and collaborati
Elliot Mulley-Goodbarne · 16 Dec 2021
Jabra and UMA Join Forces to Support the Hybrid Workplace
Hybrid workplace buyers can manage Jabra PanaCast cameras and meeting rooms from UMA’s dashboard, with real-time analytics. Published on UC Today.
Antony Savvas · 15 Dec 2021
Kickstart Your 2022 with the Big UC Update
The Big UC Update shares Zoom, 8x8, Ribbon, LogMeIn and AudioCodes insights on hybrid work, AI and analytics.
Rebekah Carter · 15 Dec 2021
What Is Meta? And How Will It Impact UC?
Facebook has been hinting at a stronger VR push for a while. The majority of its acquisitions over the last two years have involved VR startups or related…
UC Today News · 14 Dec 2021
RingCentral's Predictions for 2022
RingCentral says hybrid working will intensify the great resignation, while AI, security, sustainability and voice shape UCaaS.
Tom Wright · 14 Dec 2021
Work in the Metaverse: The New Normal Like You’ve Never Seen it
Work in the metaverse could reshape remote work, VR meetings and UC, with Meta, Microsoft Mesh and Accenture among the key names to watch.
UC Today News · 13 Dec 2021
Zoom Dishes Out More Cash From App Fund
Zoom expands its Apps Fund to 25 companies, backing Allo, Avoma and more as buyers weigh new collaboration, AI and CRM tools on UC Today.
Antony Savvas · 10 Dec 2021
Video Conferencing: Why Multi-Service ‘Bring Your Own Meeting’ Rooms Are a Must
Simplicity, flexibility, integration: the three buzzwords that matter most to the world’s smarter enterprises.
Simon Wright · 10 Dec 2021
Samsung SDS Provides Answer to Hybrid Working Worries
Samsung SDS CR2 helps hybrid offices manage hot desking, room booking and visitor management, with AI, IoT and Samsung displays. Published on UC Today.
Elliot Mulley-Goodbarne · 9 Dec 2021
UC Predictions 2022 – New Beginnings
UC predictions for 2022 show why Microsoft Teams, Viva, Zoom and cloud UCaaS matter for hybrid work, wellbeing, video and messaging. Published on UC Today.
Rob Scott · 8 Dec 2021
Your Hybrid Working Space Deserves an Audio Upgrade
Hybrid working needs better audio, and Yealink’s CP965 and T58W aim to improve collaboration with Noise Proof, BYOD and HD video. Published on UC Today.
Elliot Mulley-Goodbarne · 7 Dec 2021
Konftel C2070 Video Conferencing Kit Review: High-Quality Video
Konftel C2070 brings plug-and-play 4K video, OmniSound audio and one-cable setup to huddle rooms. Published on UC Today.
Rebekah Carter · 6 Dec 2021
Big UC News from 8x8, Microsoft and Slack
Welcome to our round-up of the biggest news in the UC space over the past seven days.
Tom Wright · 3 Dec 2021
Delivering the Best Experience for Customers and Employees
Mitel says contact centres must evolve to experience culture as buyers demand chat, video and hybrid employee experience.
Tom Wright · 3 Dec 2021
Google Chat vs Microsoft Teams Chat
Chat is probably the most common tool for communication in the modern world. Consumers use chat to reach out to companies with quick questions…
Rebekah Carter · 2 Dec 2021
The Evolution of the Digital Workplace
Why hybrid work and security now start with business goals: ALE’s Xavier Martin says select the right mix of DECT, desk phones, Rainbow UCaaS, cloud and CRM/ERP
Rob Scott · 1 Dec 2021
BREAKING: 8x8 to Acquire Fuze
8x8 to acquire Fuze for $250m, expanding XCaaS, UCaaS and CCaaS reach in Europe and hybrid work. Published on UC Today.
Tom Wright · 1 Dec 2021
Microsoft Teams News DECEMBER Update (2021) - 🎅 Christmas Special
Watch and subscribe on YouTube . We discuss: New SMB "Teams Phone with Calling SKU "Teams Phone - what does this mean for Business Voice customers?
Rob Scott · 1 Dec 2021
‘Salesforce Merger Has Opened Up Lots of Partner Opportunities’
Why it matters: Salesforce’s Slack merger is driving partner demand around hybrid work, Digital HQ and Customer 360. Published on UC Today.
Marian McHugh · 30 Nov 2021
Affordable Microsoft Teams Option Could Stop Softphone Race
Although the race for domination in the collaboration space may well have been won by Microsoft Teams, the next challenge for businesses is making the…
Elliot Mulley-Goodbarne · 30 Nov 2021
Adapting to New Customer Demands with Evolve IP
Hybrid work is reshaping licence migration and single-provider strategy. UC Today speaks with Evolve IP on integrations and partnerships.
David Dungay · 26 Nov 2021
BIG UC NEWS from Vonage, Avaya and Zoom
Ericsson’s Vonage deal, Zoom’s Five9 rethink and Avaya’s cloud growth show why UC buyers should track platform shifts.
Marian McHugh · 26 Nov 2021
UC Trends 2022: Endpoints Round Table
Endpoints are key to hybrid work: Radisys, Neat, Ooma, Jabra, Poly and Crestron on UCaaS, Zoom and room tech.
Marian McHugh · 26 Nov 2021
Hybrid Work - The Never-ending Journey?
For the last couple of years, the concept of “hybrid” work has been rapidly evolving.
Rebekah Carter · 26 Nov 2021
Poly Research Reveals Hybrid Worker Expectations and Mind Shift
Poly survey of 7,000 hybrid workers shows office culture has changed forever, highlighting noise-cancelling headsets and quiet spaces.
George Malim · 25 Nov 2021
Monday.com Opens European HQ in London
Monday.com opens a London European HQ as UK revenue triples, boosting Work OS, partners and European growth.
Marian McHugh · 25 Nov 2021
UC Trends 2022 - Service Management Round Table
Why service management now matters for hybrid work: UCaaS, CCaaS and collaboration buyers need automation, cloud and security. Published on UC Today, with Akkad
Rebekah Carter · 24 Nov 2021