Hybrid Work
Employees Demand Equity of Experience with Return to Office
Employees want equity of experience as return to office reshapes hybrid working and the future of work. Published on UC Today.
David Dungay · 22 Nov 2021
Mixed Bag for Cisco Collaboration in Q1
Cisco’s Hybrid Work sales fell 7% in Q1, but Webex SaaS, cloud calling and collaboration devices grew. Published on UC Today.
Tom Wright · 19 Nov 2021
BIG UC NEWS From Slack, Poly and Sinch
Slack, Mitel, RingCentral, Sinch and Poly updates show why UCaaS, Teams Rooms and omnichannel M&A matter to buyers.
Marian McHugh · 19 Nov 2021
UC Trends 2022: Work From Home Round Table
WFH now shapes hybrid hiring and collaboration, with Webex, Crestron, Poly, LogMeIn, ClearOne and Yealink in focus. Published on UC Today.
Marian McHugh · 19 Nov 2021
Fuze Productfest 2021 Introduces Specialised Solutions
Fuze hosted its second annual productfest, a virtual event that brings together senior Fuze executives and product leaders with attendees.
George Malim · 18 Nov 2021
UC Trends 2022: Unified Communications Round Table
Hybrid work is here to stay: Enreach, Fuze and LogMeIn show why UC, cloud, async collaboration, ML and video messaging matter. Published on UC Today.
Marian McHugh · 17 Nov 2021
The Evolving Role of Attendants
Why it matters: Pridis’ Connecsy Cloud helps attendants handle calls, chat, SMS and more in Microsoft Teams and RingCentral, with secure UCaaS integration. Publ
Tom Wright · 17 Nov 2021
Mitigating Meeting Fatigue with Spatial Audio
See how spatial audio can reduce meeting fatigue in hybrid work by improving UC audio quality and employee experience.
Tom Wright · 17 Nov 2021
CPaaS: Usability the New Focus for Smart Resellers
Usability now drives CPaaS and UCaaS buying: Published on UC Today, Destiny’s acquisitions, mobile-first platform and white label tools help resellers.
Simon Wright · 16 Nov 2021
Poly Revamps Teams Rooms Solutions
Poly’s revamped Microsoft Teams Rooms kits bring equitable video meetings to focus, small, medium and large rooms, with Dell and Lenovo PCs. Published on UC Tod
Tom Wright · 15 Nov 2021
UC Trends 2022: CPaaS Round Table
Avaya, Sinch, IntelePeer, Pexip and Vonage on CPaaS trends, hybrid work, video, AI bots and cloud IVR.
Rebekah Carter · 15 Nov 2021
Making Hybrid Work a Reality with GoTo
How GoTo helped BECG move to hybrid work, and why UC buyers should care about remote work, portfolio changes and practical deployment. Published on UC Today.
Tom Wright · 15 Nov 2021
BIG UC NEWS From Slack, RingCentral and Microsoft
RingCentral, Mitel, Microsoft and Slack updates show how UCaaS, Teams and Salesforce changes affect cloud migration and collaboration.
Marian McHugh · 12 Nov 2021
UC Trends 2022: Meeting Rooms Round Table
Hybrid meeting rooms now matter for workplace tech buyers. Published on UC Today, Cisco Webex, Zoom, Yealink, Jabra and Logitech discuss video, whiteboarding an
Marian McHugh · 12 Nov 2021
Key Takeaways from Commverse Hybrid Work Event
Delegates attended a virtual Commsverse event today, focused on navigating a hybrid work world with Microsoft Teams.
Tom Wright · 10 Nov 2021
Slack UK Boss Opens Up on Salesforce Integration
UC Today's Tom Wright hosts Stuart Templeton, Head of UK, Slack. In this session we discuss the following: 1) How Slack's integration with Salesforce is…
Tom Wright · 9 Nov 2021
UC Trends 2022: Security Roundtable
Security now sits at the heart of UC upgrades, as Talkdesk, Bandwidth, Crestron, Verint, ASC Technologies and Theta Lake weigh in on cloud, AI and compliance. P
Rebekah Carter · 9 Nov 2021
Tata Communications Launches GlobalRapide to Reduce UCaaS Migration Complexity
Tata Communications’ GlobalRapide aims to cut UCaaS migration complexity with managed services, automation and security.
George Malim · 9 Nov 2021
UC Trends 2022: Innovation Round Table
Why hybrid work and better CX matter: Zoom, Talkdesk, Aircall, Bandwidth, BlueJeans and Content Guru on UC trends, integrations and hybrid events. Published on
Rebekah Carter · 5 Nov 2021
Customers and Employees now Supported with Workplace Analytics
With more people working from home than ever before and many poised to engage in a new era of hybrid working, it has become increasingly important for…
George Malim · 5 Nov 2021
Businesses Now Using At Least Three Collaboration Apps
Organisations are now using three times more collaboration apps than they were prior to the pandemic, according to new research from Unify Square.
Marian McHugh · 4 Nov 2021
Poly Calisto 3200 USB-A Review: Combining Great Sound with Ease of Use
Poly Calisto 3200 USB-A boosts Teams meetings with plug-and-play USB-A audio, 360-degree mic and portability.
Rebekah Carter · 3 Nov 2021
Introducing Microsoft Loop
Microsoft has launched what it referred to as “the next big breakthrough in Microsoft 365”: Microsoft Loop.
Tom Wright · 2 Nov 2021
Mixed Reality Meetings are Coming to Teams
Microsoft Mesh for Teams brings mixed-reality meetings, avatars and HoloLens to Teams, with chat and document sharing.
Tom Wright · 2 Nov 2021
WebexOne 2021: All the Big Collaboration Announcements
This week saw Cisco host its WebexOne virtual event, where it announced a host of new features and updates to its flagship communications platform.
Marian McHugh · 29 Oct 2021
‘This is Our Opportunity to Redefine the Future of Work’
As the world adjusts to a permanent hybrid working model, organisations should grasp the opportunity to define what the future of work looks like…
Marian McHugh · 28 Oct 2021
The Emerging Trends of Anywhere Work
Anywhere work now demands secure cloud collaboration, AI and CPaaS. Published on UC Today, Avaya and LogMeIn explain why it matters.
Marian McHugh · 28 Oct 2021
Sound Experiences from EPOS: Quality Audio Success
The transformations that have happened in the lives of working professionals over the past 18 months have depended on a range of technologies.
Maya Middlemiss · 28 Oct 2021
Video Conferencing Just Got Smarter
Frictionless, effective video calling is broadly acknowledged as fundamental to the success of hybrid working future.
Maya Middlemiss · 27 Oct 2021
Choosing the Right Technology for Hybrid Work
The move to remote working last year may have been a scramble for most businesses but, in many ways, it was simpler than the challenge of preparing for a…
Tom Wright · 27 Oct 2021
Cisco Launches Webex Hologram AR Platform
Cisco’s Webex Hologram brings AR, 3D holograms and Webex collaboration to healthcare, manufacturing and McLaren Racing.
Tom Wright · 26 Oct 2021
Cisco Partners with Bang & Olufsen
Why it matters: Cisco and Bang & Olufsen are bringing luxury audio to hybrid work with the Webex-integrated 980 headset, ANC and Bluetooth.
Tom Wright · 26 Oct 2021
Enhance Your Collaborations with Yealink MeetingBar
Why small and medium rooms now need all-in-one hybrid collaboration: Yealink MeetingBar A20 and A30 on Android 9.0, Teams and Zoom. Published on UC Today.
Elliot Mulley-Goodbarne · 26 Oct 2021
BlueJeans for Workplace Review: Easy Collaboration
Why workplace buyers should care: BlueJeans for Workplace blends video, audio, chat and Facebook Live in Workplace from Facebook for hybrid teams.
Rebekah Carter · 26 Oct 2021
'Salesforce is Opening Up All Sorts of Opportunities for Us’
Slack and Salesforce’s merger is opening new Customer 360 opportunities for sales, marketing and service teams. Published on UC Today.
Tom Wright · 25 Oct 2021
'Windows 365 Democratises Collaboration’
Windows 365 “levels the playing field” for an organisation’s users, regardless of their status in the company, according to Dan Coleby, Modern Workplace…
Marian McHugh · 22 Oct 2021
BIG UC NEWS from Cisco, RingCentral and Gartner
Welcome to our roundup of the news causing the biggest buzz in the UC space this week.
Marian McHugh · 22 Oct 2021
Vyopta Sets Sights on Government Agencies
Vyopta’s FedRAMP authorisation opens federal cloud, telemedicine and collaboration monitoring for agencies modernising IT. Published on UC Today.
Elliot Mulley-Goodbarne · 22 Oct 2021
Gartner UCaaS Magic Quadrant 2021: Who Made it?
Why Gartner’s UCaaS Magic Quadrant 2021 matters for hybrid work: Microsoft Teams, Cisco Webex, RingCentral, Zoom and 8x8 shape cloud telephony. Published on UC
Tom Wright · 21 Oct 2021
Immersitech Explains How You Can Master Audio in a Hybrid Environment
Immersitech says hybrid work needs better audio in Microsoft Teams, Zoom, WebEx and Google Meet, with spatial audio and noise cancellatio
Elliot Mulley-Goodbarne · 19 Oct 2021
Jabra’s New Headset a ‘Convergence’ of Hybrid Work Tech
Jabra’s Evolve2 75 targets hybrid work with adjustable ANC, Microsoft Teams, Google Fast Pair and UC platform support. Published on UC Today.
Marian McHugh · 18 Oct 2021
Video Conferencing: Why it’s ‘Lights, Camera, Action!’ for the Hybrid Working Model
Hybrid is here…but are you ready? A well-planned home office space? Check. Remote collaborative software deployed? Check.
Simon Wright · 18 Oct 2021
AI Drives Meeting Engagement – Gitex 2021
Gitex has returned in 2021 after it scaled back the 2020 event in the wake of the pandemic.
David Dungay · 17 Oct 2021
BIG UC NEWS from Gartner, Google and RingCentral
Gartner, Google, RingCentral and Verizon reshape UC. Published on UC Today, see Meeting Solutions, Workspace, Rise and One Talk for hybrid work.
Marian McHugh · 15 Oct 2021
Channel Execs on the New Tech They Are Placing Their Bets On
Why hybrid working will drive demand for phone systems, immersive audio and video, Microsoft Teams Front Row, and private 5G. Published on UC Today.
Marian McHugh · 15 Oct 2021
Better Audio Provides the Basis for Collaborative Meetings
Shure says clear audio is vital for hybrid meetings, from home offices to huddle rooms, with MV5C and Stem Ecosystem.
George Malim · 14 Oct 2021
Google Reveals Workspace Updates at Next ’21
Google Workspace adds Jira, AppSheet in Gmail and Work Safer security for hybrid work, Meet, Chat, Spaces and Chrome OS.
Tom Wright · 13 Oct 2021
A Roundup of Gartner's Magic Quadrant for Meeting Solutions 2021
Gartner’s 2021 Magic Quadrant shows Cisco, Microsoft Teams, Zoom, Google Meet and Pexip driving hybrid meeting collaboration.
David Dungay · 12 Oct 2021
Hybrid Working: How to Ensure Your Workforce is Ready for a New Normal
All set for the big return to the office? Are your people prepared to embrace the new post-pandemic hybrid working model?
Simon Wright · 12 Oct 2021
Verizon Launches ‘First Wireless Desk Phone’ in US
Verizon and Yealink’s One Talk T67LTE brings the first wireless desk phone to the US, adding LTE failover for hybrid work.
Marian McHugh · 11 Oct 2021
Hybrid Work Dominates UC EXPO 2021
UC EXPO’s return has been hailed a roaring success after thousands of attendees descended on London’s ExCel centre.
Tom Wright · 8 Oct 2021
BIG UC NEWS From Microsoft, Slack and BlueJeans
Another Friday, another roundup of the news causing a buzz in the UC industry!
Marian McHugh · 8 Oct 2021
Pridis CEO on the Importance of Modern Attendant Consoles
The pandemic has changed the way people across the world communicate with each other, and the way we interact with businesses no exception.
Tom Wright · 8 Oct 2021
‘No Business Wants to Lose the Efficiency They Gained Over the Pandemic’
Hybrid working could erase pandemic productivity gains unless IT upgrades video, QoS and SBC security. Published on UC Today, Virsae VSM helps.
Marian McHugh · 7 Oct 2021
Zoom Phone Celebrates 2 Million Seats with New Innovations
Watch and subscribe on YouTube . UC Today's Rob Scott hosts Graeme Geddes, Head of Zoom Phone & Rooms .
Rob Scott · 5 Oct 2021
Your Business Needs Team Collaboration Tools, Now More Than Ever
Why team collaboration tools matter for hybrid work: Zoho Projects adds chat, forums, documents, group calendar and progress tracking.
Linoy Doron · 5 Oct 2021
BlueJeans Launches Virtual Office
BlueJeans Spaces adds a virtual office to boost spontaneous collaboration, with spatial audio, video, chat and AR meetings via Google Glass. Published on UC Tod
Tom Wright · 4 Oct 2021
Google Voice vs. Microsoft Teams Phone System
Google Voice and Microsoft Teams Phone System face off on VoIP, SMS, AI voicemail, and cloud calling for hybrid work.
Rebekah Carter · 2 Oct 2021
Fuze CEO Plans Segmented Products Plus More Integrations
Fuze is targeting enterprise UCaaS growth with Microsoft Teams integrations, Fuze Direct Routing and sector-specific products. Published on UC Today.
George Malim · 30 Sept 2021
8x8 CEO on Global Expansion and Hitting 100k Teams Seats
8x8 has released a raft of news in recent months, culminating in its recent expansion into Russia, the launch of a new operator console and some…
Tom Wright · 29 Sept 2021