The Operational Trap: Why UC Migration is No Longer a DIY Job with Gamma
Why UC migration is no longer DIY: Gamma and UC Today show MSPs how managed GammaEdge Migrate reduces PSTN switch-off risk, multi-vendor strain and margin press
Kieran Devlin · 8 Apr 2026
The PSTN Switch-Off: Why it's a £1.83 Billion Opportunity for Channel Partners
BT Wholesale’s Gavin Jones explains how the UK’s delayed PSTN switch-off, paired with rising demand for integrated cloud voice, Teams, and AI, is creating a compressed opportunity for channel partners.
Kristian McCann · 26 Feb 2026
Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise
In 2026, the mandate I’m seeing for IT leaders is paradoxically simple yet incredibly difficult: innovate faster, but spend less.
Rob Scott · 25 Feb 2026
Cloud Voice Isn’t Enough: How The PSTN Switch-Off Exposes Comms Hygiene Gaps
Strong communications hygiene — networks, governance, and day-two discipline — is now critical to avoid disruption.
Christopher Carey · 19 Feb 2026
The Anatomy of a Perfect Migration With Gamma Edge Migrate: A Blueprint for the Channel
Gamma Edge Migrate helps channel partners cut PSTN switch-off risk with audit, porting, aftercare and Openreach support.
Kieran Devlin · 17 Feb 2026
The Last-Mile Trap: The Devices Risking Your PSTN Switch-Off Readiness
Enterprises are migrating their PBX systems successfully, but failing on the forgotten endpoints that are left unaccounted or budgeted for.
Kristian McCann · 12 Feb 2026
Liberating Legacy Lines: How to Cut POTS Costs and Escape Its Fading Reliability
Cut POTS costs and keep legacy alarms, elevators and desk phones running with Tango Networks’ Tango Extend over VoLTE, SIM and Ethernet. Published on UC Today.
Kristian McCann · 4 Feb 2026
Redundancy Without Waste: The Smarter UCaaS and POTS-Dependent Devices Backup Strategy
Learn how Tango Networks’ Mobile Network as a Service can replace dual UC platforms and POTS lines for cheaper continuity.
Kristian McCann · 28 Jan 2026
How Gamma's PhoneLine+ Solves Channel Partners' PSTN Problem For Micro-Businesses
Gamma’s PhoneLine+ helps channel partners solve the PSTN switch-off for micro-businesses with VoIP, IVR, SMS, WhatsApp and eSIM.
Kieran Devlin · 19 Jan 2026
IT Leadership Interview: Is Voice About to Become the Operating System of Work?
Jabra’s Paul Sephton explains how trust, productivity and human-centred tech will reshape the workplace by 2026.
Christopher Carey · 30 Dec 2025
Microsoft Teams Phone PSTN Users Surges to 26 Million, up 30% in 20 Months
Microsoft Teams Phone hits 26 million PSTN users—up 30% since April—yet penetration remains just 6%.
Kristian McCann · 23 Dec 2025
UniVoIP Clinches Microsoft’s Calling for Teams Advanced Specialization, Turning Teams into a True Phone System
UniVoIP’s Microsoft Calling for Teams advanced specialization shows how enterprises can strengthen their UC strategy.
Kieran Devlin · 1 Dec 2025
The Voice Layer in the Age of AI: Why Speech Still Matters
Voice is becoming a key AI layer for hybrid work, as Dstny Call2Teams links PBX and Microsoft Teams for richer speech insights. Published on UC Today.
Christopher Carey · 3 Nov 2025
How GammaUCX Transforms Migration for IT Leaders—and Ends the Number Porting Nightmare
GammaUCX uses self-serve automation to end number porting pain for UCaaS and CCaaS migrations, with Teams, Webex and Genesys.
Kieran Devlin · 29 Oct 2025
From Analog to IP: Strategies to Make Your Migration Successful
Learn how to move from PSTN and ISDN to IP with Algo audits, failover, open standards and phased migration.
Kristian McCann · 13 Oct 2025
Gamma UCX: Simplifying UC Number Porting with Self-Serve Innovation
Gamma UCX simplifies number porting with self-serve control for Microsoft Teams, Webex and Zoom across Europe.
Kieran Devlin · 7 Oct 2025
The UK PSTN Switch-Off: Why an Audit Is Essential for Getting Migrations Right
UK businesses need audit-first PSTN migration to spot hidden dependencies in alarms, door entry, payment terminals and SIP IP systems. Published on UC Today.
Kristian McCann · 2 Oct 2025
BT Wholesale Launch Operator Connect via AppSource: What It Means for the Channel
BT Wholesale’s Operator Connect via Microsoft AppSource opens Teams voice to channel partners, easing PSTN switch-off migration and revenue growth. Published on
Kristian McCann · 23 Sept 2025
The Hidden Cost of Bad Calls: AI + Collaboration Demands Voice Clarity
Bad voice quality can undermine Copilot, chatbots and AI meeting assistants; UC Today explains why voice clarity, AT&T and Techtelligence now matter.
Rob Scott · 13 Aug 2025
AI Won’t Save You If Nobody Can Hear You: The Voice Quality Crisis in Enterprise Collaboration
Poor voice quality can break AI transcriptions and Copilot insights; AT&T says enterprise voice prioritisation, Teams Phone and contact centre networks matter.
Rob Scott · 14 Jul 2025
SIPPIO Integrates with Cisco Webex: Streamlining Voice for IT Teams
SIPPIO’s Cisco Webex integration helps IT teams simplify voice, messaging and customer engagement across Teams and Zoom.
Christopher Carey · 17 Jun 2025
AudioCodes Certified for Microsoft Teams Operator Connect: What Channel Partners Need to Know
AudioCodes has officially joined Microsoft’s Operator Connect Partner (OCP) club, unlocking a streamlined path to Teams Phone deployments and a new…
Christopher Carey · 10 Jun 2025
What Will Enreach Voiceworks' Launch Mean For UK Service Providers and Channel Partners?
Enreach has announced the launch of Voiceworks in the UK, providing a portfolio of hosted VoIP, fixed-mobile convergence (FMC), mobile services…
Christopher Carey · 2 Jun 2025
Mobile Teams Phone Now Available on Virgin Media O2 - Indications of a Larger UC Entry?
Virgin Media O2 Business adds Microsoft Teams Phone Mobile, giving large enterprises seamless mobile and desktop calling across Teams. Published on UC Today.
Kristian McCann · 23 May 2025
VOIPLY Taps Crexendo’s AI-Powered Platform to Charge Cloud Innovation
VOIPLY adopts Crexendo’s NetSapiens on OCI for scalable UCaaS growth, session pricing and open APIs.
Christopher Carey · 14 May 2025
Gamma Expands Cisco Solutions to Offer Fully Managed Secure Network Service
Why it matters: Gamma’s fully managed Cisco network service cuts complexity with Catalyst, Meraki and Secure Access, adding SD-WAN and SSE. Published on UC Toda
Kristian McCann · 13 May 2025
Why AI Voice Could Get Companies the Coveted ROI on Their AI Investment
The enterprise landscape is abuzz with AI. However, unlike the initial adoption stage, enterprises are now moving to the implementation and consolidation…
Kristian McCann · 12 May 2025
Study: Scam Calls Are Killing Trust in Voice – But Consumers Still Prefer It
Explore the rise of Scam Calls and how they affect trust in voice communication. Learn more about this growing issue.
Kristian McCann · 9 May 2025
Transforming Legal Communications With SIPPIO: How Cloud Voice Solutions Drive Efficiency and Cost Savings
Communication tools aren't just office necessities in 2025—they're strategic assets that directly impact client service, attorney productivity, and…
Kieran Devlin · 8 May 2025
AV Partner AS Announced as Sole Bose Professional Partner for Norwegian Distribution
AV Partner AS becomes Bose Professional’s exclusive Norway distributor, boosting AV support, integration and pro audio access.
Kristian McCann · 5 May 2025
Spain-Portugal Power Outage: How to Keep Your UC On When the Lights Go Out
Contingency planning in the UC sphere is nothing new. Companies are always looking to see how they can keep themselves communicating if they, or their UC…
Kristian McCann · 29 Apr 2025
Stemming the Scamdemic: How VoIP Providers Can Ensure Their Customers' Calls Cut Through
Scam calls are eroding trust in voice. VoIP providers can fight spoofing with KYC, trusted calling and caller ID authentication.
Kristian McCann · 25 Apr 2025
Iristel Unite: Iristel Launches New Solution Offering Certified Access to Webex Calling
Iristel Unite gains Cisco Webex Calling certification, extending cloud calling without hardware for businesses scaling voice.
Kristian McCann · 24 Apr 2025
Driving Partner Value Around Microsoft Teams
Gamma’s Microsoft Teams service suite helps partners protect margins with voice, analytics, devices, call recording and support.
David Dungay · 17 Apr 2025
Big UC Update: Yeastar
Yeastar’s cloud PBX shift shows why channel-focused UC buyers should care: new Yeastar-hosted and self-hosted options, CRM and ERP integrations, and AI roadmap.
Kristian McCann · 9 Apr 2025
What Are the Differences Between Zoom and RingCentral?
See why Zoom vs RingCentral matters: video, telephony, meetings, team chat, whiteboarding, pricing and global coverage.
Kristian McCann · 8 Apr 2025
An AV Wake-Up Call: Yale Study Shows Bad Audio Makes You Sound 'Stupid'
Companies in the AV industry have been espousing the importance of audio for years.
Kristian McCann · 2 Apr 2025
6000 Cisco Phones Cut: Lexmark's Tech Lead Outlines the Enterprise's Migration to Teams
Why it matters: Lexmark cut 6,000 Cisco phones and 87% of hard-phone use by moving to Microsoft Teams. Published on UC Today, it weighs CUCM, Webex, Microsoft 3
Kristian McCann · 1 Apr 2025
Top Takeaways from Channel Partners Expo 2025
The Move From Agents to Strategic Advisors The traditional role of the agent is continually transform ing.
David Dungay · 31 Mar 2025
Access4 Acquire Luminate Wholesale in Bid to Drive UK Expansion and Cloud Offering
Access4 acquires Luminate Wholesale to bring SASBOSS to the UK, helping MSPs automate VoIP, UC and cloud communications.
Kristian McCann · 31 Mar 2025
Zoom Phone vs. Traditional VoIP: What Does Your Organisation Need to Know?
Enterprise communications have undergone a substantial transformation in recent years, with conventional VoIP systems facing stiff competition from UC…
Kieran Devlin · 31 Mar 2025
How Telecoms Can Adapt to a Cloud-First World: Talk with LoopUp CEO
Cloud-first UC is forcing telecoms to integrate with Microsoft Teams and Operator Connect. Published on UC Today, LoopUp’s Steve Flavell explains why.
Kristian McCann · 31 Mar 2025
Sky to Close 3 Contact Centers, Cut 2,000 Jobs in Drive to Digital - Is Voice's Future in Trouble?
Sky will close three UK contact centres and cut 2,000 jobs as it invests in digital customer service, omnichannel and AI.
Kristian McCann · 28 Mar 2025
Can RingCentral Receive Fax? Plus Other Lingering Questions You Need to Know
RingCentral’s cloud fax, SMS and paging features help legal, finance and healthcare buyers modernise without losing key workflows.
Kristian McCann · 27 Mar 2025
Intrado Launch NG Nexus to Prepare OSPs for Incoming Regulations
Intrado Life & Safety has announced the launch of NG Nexus to help Originating Service Providers (OSPs) comply with incoming FCC regulations.
Kristian McCann · 27 Mar 2025
Should You Be Investing in UC Voice Solutions or Putting Your Money Elsewhere?
Voice could still matter as AI Receptionists from RingCentral and GoTo cut wait times and revive UC voice. Published on UC Today.
Kristian McCann · 25 Mar 2025
Dstny Partners with Tango Networks to Make UCaaS More Mobile with FMC eSIM
Dstny has announced a collaboration with Tango Networks to expand its Fixed-Mobile Convergence (FMC) solution through an integrated eSIM.
Kristian McCann · 24 Mar 2025
The Ultimate RingCentral Guide: Features, Pricing, and More
This RingCentral guide shows why its UC and contact centre suite, AI tools and cloud phone system matter for buyers.
Kristian McCann · 7 Mar 2025
Vodafone Business Launches Microsoft Teams Phone Mobile to Enable and Secure Flexible Workforces
Vodafone Business launches Microsoft Teams Phone Mobile to secure BYOD and hybrid work, giving Teams users one mobile number. Published on UC Today.
Kristian McCann · 7 Mar 2025
Pure IP Mobile Connect Now Available for Webex Go to Enhance Compliance on the Go
Pure IP Mobile Connect for Webex Go adds secure, compliant BYOD calling for Cisco Webex Calling users. Published on UC Today.
Kristian McCann · 7 Mar 2025
Callroute Partners with Oak Innovation to Enhance Teams Call Recording Compliance
Callroute adds Oak Innovation’s ClarifyGo for Microsoft Teams call recording compliance, helping buyers meet FCA, GDPR and HIPAA needs. Published on UC Today.
Kristian McCann · 27 Feb 2025
Yeastar Updates P-Series to Add Outbound Call Center Capabilities
Outbound calling is now SMB-ready: Yeastar’s P-Series adds a native call centre module, auto dialler, wallboard and CRM integration. Published on UC Today.
Kristian McCann · 27 Feb 2025
CallCabinet Partner with 8x8 to Deliver Recording Compliance Across Its Portfolio
8x8 and CallCabinet add compliance call recording for 8x8 Work, Contact Center and Microsoft Teams, aiding regulated buyers.
Kristian McCann · 24 Feb 2025
CallTower Partner with MSP Corsica Technologies to Integrate Its UC Solutions
Corsica Technologies will add CallTower UC, voice, video and contact centre services, giving buyers one provider for secure, predictable costs. Published on UC
Kristian McCann · 19 Feb 2025
How Proactive Monitoring Elevates Your Microsoft Teams Phone Journey
In this insightful UC Today interview, host Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to discuss how proactive monitoring…
Kieran Devlin · 13 Feb 2025
Fraud and New Entrants: New CCUK Chair on UC/VoIP Sector Challenges
Fraud, AI and new entrants are reshaping UK UC and VoIP; published on UC Today, Tracey Wright and CCUK outline why buyers should care.
Kristian McCann · 12 Feb 2025
Malware Found Targeting ‘Mitel SIP Phones’: What You Need to Know
Why Mitel SIP phone buyers should care: Akamai says Aquabotv3 is exploiting CVE-2024-41710. Published on UC Today, with Mitel and Mirage botnet details.
Kristian McCann · 29 Jan 2025
C-Suite Shakeup Sees FluentStream Appoint New CEO and Chairman
FluentStream is closing off the last days of January with a C-suite shakeup, positioning Kerrin Parker as its CEO and Cass Gilmore as Chairman.
Kristian McCann · 29 Jan 2025
Verizon Completes One Talk VoIP Migration for USA's Biggest Fire Department FDNY
FDNY’s move from Centrex to Verizon One Talk improves secure, reliable VoIP for emergency response. Published on UC Today.
Kristian McCann · 24 Jan 2025