Virgin Media O2 Business has announced it now offers Microsoft Teams Phone Mobile, days after its recently announced merger with Daisy Group.
“There are hundreds of thousands of field workers across the UK – from social workers to consultants, insurance assessors to field engineers – all of whom need unified solutions to do their best work on the move,”
Jessica O’Connor, Product Director at Virgin Media O2 Business, said.
The update will allow Virgin Media O2 Business customers to move between mobile and desktop Microsoft Teams calls seamlessly.
Virgin Media O2 Business' Upgraded Offering
The new solution, now available to large business customers, enables Virgin Media O2 Business users to communicate with colleagues working from a desk, all on the same platform.
With a single phone number or Teams ID, Teams Phone Mobile allows users to make and receive calls over traditional mobile, app-based, or desktop calling.
“Teams Phone Mobile offers a next-level calling experience for Microsoft 365 customers, ensuring seamless collaboration regardless of device or location. Our ongoing collaboration with Virgin Media O2 Business further expands these capabilities across the UK, making it even easier for businesses to meet the needs of the modern workforce,”
Mark Nixon, Director of Modern Work at Microsoft UK, said.
This integrated experience includes mobiles within Teams calling services, allowing employees to extend ‘in a call’ status, access call history, and voicemail across devices for ultimate flexibility.
Users can also seamlessly switch between cellular network and internet calls without dropping calls or interruptions, while leveraging enterprise-grade security and integration with compliance solutions.
Virgin Media O2 Business is also the UK’s only operator offering the Teams Calling Automation Portal, a feature that allows automation of various aspects of phone system calls, including auto attendants, call queues, and call transfers.
Initial Signs of a Wider UC Entry?
This move by Virgin Media O2 Business shows an increasing pattern of the organization trying to embed itself into the UC ecosphere.
Its recently announced merger with Daisy Group indicates as much. Daisy Group is the largest independent B2B communications company in the UK. It provides business broadband, VoIP, telephone systems, and IT solutions.
