Introducing Twilio Flex: The Future of the Contact Centre
Twilio, the leading cloud communications platform, this week announced Twilio Flex, the first contact centre platform that gives businesses complete control of their contact centre experience.
Ian Taylor · 13 Mar 2018
Alcatel-Lucent Enterprise: OXO Connect Review
We had an opportunity to try out Alcatel-Lucent Enterprise's hybrid solution for SMBs, the "OXO Connect" platform. Here's what we thought about it.
Rebekah Carter · 12 Mar 2018
Small Business UC&C: Avaya IP Office Review
Avaya Deliver Flexible Communication Solutions for growing companies in the SMB Space. We Asses their Avaya IP Office Solution.
Rebekah Carter · 8 Mar 2018
Calero and the Focus on Mobile at Avaya Engage
As always, Avaya Engage was a space of innovation within the UC space, we spoke with one of the companies demonstrating their products this year, Calero.
Rob Scott · 2 Mar 2018
Moving to the Cloud with Mercer Rowe at Avaya ENGAGE 2018
Avaya is back in action, bigger and stronger than ever after their emergence from Chapter 11. We spoke to Mercer Rowe, the VP of Cloud about the brand's future.
Rob Scott · 19 Feb 2018
The Return of UC EXPO: Making Collaboration Clever
The largest unified communication and collaboration event in Europe, UC Expo, recently announced that it would be returning to the stage with a new focus.
Rebekah Carter · 15 Feb 2018
Experienced Director Joins Blackbox to Drive Sales
Kent-based business telecoms provider, Blackbox Voice and Data Solutions, has appointed Antony Donoghue as its new Sales Director.
Ian Taylor · 14 Feb 2018
LogMeIn Announces Deal to Acquire Jive Communications
LogMeIn has announced that it has entered into a definitive agreement to acquire Jive Communications, a leading provider of cloud-based phone systems and Unified Communications services.
Ian Taylor · 13 Feb 2018SDN SERIES: The Future of SDN: Where Does It Go From Here?
We catch up with Virtual1 CEO, Tom O’Hagan, to discuss what the future holds in store for SDN.
Ian Taylor · 8 Feb 2018
Discover Yeastar's First Cloud Offering: Yeastar Cloud PBX
Leading VoIP company Yeastar recently announced the launch of their new innovative cloud system Yeastar Cloud PBX, a solution for multi-instance hosted business voice.
Rebekah Carter · 8 Feb 2018Avocor and Zoom Elevate and Simplify Video Communications
Avocor announced today that it is teaming up with Zoom to make it easy for customers to have the most advanced video conferencing solutions that intuitively work together out of the box and are supremely easy to use.
Ian Taylor · 7 Feb 2018
Cisco Successfully Completes their BroadSoft Acquisition
Cisco recently announced that they had successfully completed their acquisition of BroadSoft to create a new UC powerhouse.
Rebekah Carter · 6 Feb 2018
Dimension Data Helping Businesses Transform the Right Way
Dimension Data's Chris Nunn told us about the changing landscape of Digital Transformation and how they can help customers transform safely and securely.
Ian Taylor · 5 Feb 2018
Centile Telecom Applications at Mobile World Congress
Centile Telecom Applications is once again exhibiting at Mobile World Congress (MWC) being held in Barcelona between 26 Feb and 1 March 2018.
Ian Taylor · 5 Feb 2018
Centile Telecom Delivers a New App for Mobile Work Empowerment
As mobile working becomes more popular; Centile Telecom announce a new solution for connecting telecommuters to cloud services.
Rebekah Carter · 2 Feb 2018
Verizon Offers SBC as a Service with Ribbon as Part of Virtual Network Services
Ribbon Communication has announced that Verizon has selected its Session Border Controller SW edition to offer as a service through their Virtual Network Services.
Ian Taylor · 31 Jan 2018
Are Rail Fares Pushing the Remote Working Revolution?
The new year has just begun and already the prices for rail fare are increasing. What do the rising costs of travel mean for the future of work?
Rob Scott · 31 Jan 2018SDN SERIES: Adding Value to Connectivity with SDN
As the number of enterprises moving into cloud increases, networks are becoming more complex and there is a huge demand within the channel for a solution that can add greater flexibility and control to support this.
Ian Taylor · 25 Jan 2018
Riverbed Launches New, Innovative Channel Partner Program
Riverbed has announced the launch of Riverbed Rise, a new channel partner program that aligns with the changing IT landscape and how partners are evolving to solve their customers’ technology needs.
Ian Taylor · 19 Jan 2018
Midshire Telecoms Awarded Hosted Telephony Accreditation
Telecommunications provider Midshire are extremely proud to announce that their expert sales team have all been awarded HostX accreditation by leading telecommunications wholesaler Gamma.
Ian Taylor · 19 Jan 2018
Centile ISTRA Selected by Pure Cloud Solutions to Drive FMC in UK
Centile has announced that it has been selected by Pure Cloud Solutions (PCS) to deliver innovative voice, collaboration and communication solutions to its direct and UK reseller base.
Ian Taylor · 19 Jan 2018
3CX V15.5 Simplifies UC Out of the Box
3CX, leading next-generation software company, recently introduced their latest updated phone system V15.5 to give organisations streamlined access to UC.
Rebekah Carter · 18 Jan 2018SDN SERIES: A Deeper Dive into Software Defined Networking
Software Defined Networking is changing the way service providers deliver connectivity products to their customers and has drastically increased flexibility, security and efficiency on a number of different levels – but how exactly does it do this?
Ian Taylor · 11 Jan 2018
Introducing the Age of "Intelligent Collaboration Cameras" with Huddly
Huddly is a technology company devoted to getting rid of bad meeting room experiences with next-level camera and conferencing solutions.
Rob Scott · 8 Jan 2018
Get Ahead With Flexible Working From Nimans & Sennheiser
Nimans is hailing the arrival of flexible wired headset innovation from Sennheiser that combines greater levels of connectivity with enhanced sound performance for today’s increasingly mobile workforce.
Ian Taylor · 2 Jan 2018Videxio Review: Video Connections For All - Through Skype For Business
To many people, the Skype brand is synonymous with video calling. It was, after all, the application which brought peer-to-peer video communication to the…
Ian Taylor · 19 Dec 2017
UC Insights 2018: Approaching 2018 with Avaya: Exclusive UC Insights
As part of our Strategic Insights Series for 2018, we spoke to the UK and Ireland Pre-Sales director for Avaya, about how the industry will continue to grow and evolve.
Rob Scott · 19 Dec 2017
UC Insights 2018: Plantronics and the Future of UC: Measuring the Unmeasurable
As part of our "Strategic Insights" series for the upcoming year, we spoke to the Regional Sales Director and Marketing expert behind Plantronics for the UK and Ireland, Paul Dunne.
Rob Scott · 18 Dec 2017
UC Insights 2018: 'Time to Walk the Walk' says Nimans CMO
As part of our UC Insights series, we had an opportunity to sit down with Steve McIntyre, the Group Marketing Director of Nimans, the UK's top specialist for data distribution and telecoms.
Rob Scott · 15 Dec 2017
Polycom: British Millennials Embrace it all on Work Conference Calls
A study for Polycom of the conference call habits of the UK professionals has uncovered how the British millennial generation works.
Ian Taylor · 13 Dec 2017
UC Insights 2018: Joining the Reseller Revolution: Insights from Daisy Group
As part of our Strategic Insights series for 2018, we spoke to the managing director of the Daisy Wholesale, about the upcoming opportunities for resellers next year.
Rob Scott · 13 Dec 2017
UC Insights 2018: Be Ready for the Year of Video says BlueJeans
As part of our Strategic Insights series for 2018, we spoke to the VP and GM, EMEA BlueJeans, James Campanini, and discussed the potential future of video.
Rob Scott · 12 Dec 2017
Ribbon Communications Hook Up with IBM for Enterprise Collaboration
IBM and Ribbon Communications offer a cloud-based solution that helps to facilitate more connected and productive employees in the office, or on the move.
Rob Scott · 11 Dec 2017
Elitetele.com Creates Acquisitions Team to Fast Track £20m M&A Spend
Elitetele.com PLC, a leading provider of unified communications, has created an internal Acquisitions Team to help it find and secure the right M&A deals. The company has £20m to spend on M&A activity.
Ian Taylor · 7 Dec 2017What Do These 2018 Business Communication Trends Mean for You?
As 2017 comes to an end and companies look ahead to 2018, there are several trends shaping the business communications landscape. In this post, Videxio shares its take on seven key trends taking place today.
Ian Taylor · 6 Dec 2017
Headset Sales on the UP - Corptel Tip £10 Million Milestone #Boom
After years of relatively stable turnover at Corptel, the brand is now projecting a turnover of around £11.5 million for 2017.
Rob Scott · 30 Nov 2017An IT Pro’s Guide to Video Conferencing
When video conferencing and webinar technology first emerged, it had its biggest impact in the enterprise market, partly because the early solutions were only really affordable to the largest organisations.
Ian Taylor · 22 Nov 20179 Unlocks Mobile for Partners
Newcomers to Mobile often struggle, so how has 9 successfully anticipated and removed every roadblock to provide their Partners with a trouble-free mobile proposition?
Ian Taylor · 22 Nov 2017
Meeting the Meeting Owl: Could Robots Improve Your Conference Call?
Could robots improve your meeting room experiences? The Owl Labs co-founders think so, and they've got the tech to prove it in the innovative new Meeting Owl.
Rob Scott · 20 Nov 2017SDN SERIES: Getting Started with Software Defined Networking
With a rapidly growing market that's expected to reach $35billion by 2018, it’s clear that SDN is set to have a large impact on the future of data networking – but what exactly is it and why is it growing so quickly?
Ian Taylor · 16 Nov 2017
Polycom: Nearly Half of Brits Put On a ‘Phone Voice’ for Conference Calls
A major study into the UK’s conference call habits has revealed some interesting findings about the way Brits talk and the faux pas we make on conference calls
Ian Taylor · 16 Nov 2017Lifesize Icon 450 Review: Plug-and-Play Video Collaboration for Huddle Rooms
Teams looking for a quick impromptu huddle don’t want to spend 15 minutes setting up the room system so they can connect to a remote colleague. They want their video conferencing system ready and waiting.
Ian Taylor · 16 Nov 2017
What's Hot at Enterprise Connect 2018?
The world's biggest enterprise event is almost here again, known for connecting IT experts from around the world to address the changing nature of communication.
Rebekah Carter · 15 Nov 2017
BlueJeans Review: Placing HD Audio Front & Centre of Conferencing Technology
VCaaS provider BlueJeans has teamed up with audio specialist Dolby to ensure that its clients can hear as well as see what is going on in crystal clear quality.
Ian Taylor · 13 Nov 2017Eyeson Review: Plug-in Video Conferencing for Every Occasion
Rebranded from Visocon in 2017, Eyeson’s stated objective is to set new - presumably open - standards in real-time video conferencing and collaboration for business.
Ian Taylor · 9 Nov 2017Crestron Mercury Review: Tabletop Video Conferencing for Agile Collaboration
It was not all that long ago that video conferencing was considered a luxury. It was something perhaps only seen in the boardroom.
Ian Taylor · 8 Nov 2017
BroadSoft Begin Collaboration with AIS, Thailand's Largest Mobile Operator
UCaaS expert and contact centre as a service provider BroadSoft Inc recently announced that they'd be launching "AIS Business Cloud UC" for Thailand's largest mobile operator.
Rebekah Carter · 3 Nov 2017
Avaya IP Office Cloud Review: Preparing Your Business For DX
Avaya IP Office Cloud is the brand’s latest release of their flagship product, designed specifically to help businesses get the most from their cloud communications system and equip them with all the tools they need to keep thriving in a market that is constantly evolving.
Ian Taylor · 2 Nov 2017
Video Conferencing and Collaboration Market Report
As long as there have been web cameras, innovative businesses have sought to overcome the logistical problems of getting a group of people into the same space by holding meetings over the internet.
Ian Taylor · 1 Nov 2017Business is Changing: Resellers Need to Evolve With It
To sustain a relationship with their customers, it is imperative that resellers understand the evolving needs and objectives of their customers’ workforce.
Ian Taylor · 31 Oct 2017Yealink SIP-T54S IP Phone Review
The Yealink SIP-T54S IP Phone is the Chinese multi-national’s latest SIP phone solution built to help improve audio quality, boost staff mobility and aid collaboration in a wide variety of different businesses.
Ian Taylor · 27 Oct 2017Yealink IP Phone Reviews - SIP Phones for all Business types
As the number one provider of SIP phones in the EMEA and the second largest SIP phone provider in the US, we decided to include Yealink in our IP Endpoint Series and do a review of the top 5 endpoint solutions they had to offer.
Ian Taylor · 27 Oct 2017Yealink W60 DECT Phone Review
The Yealink W60 DECT Phone Package is the Chinese multi-national’s latest DECT phone solution built to help improve audio quality, boost staff mobility and aid collaboration in a wide variety of different businesses.
Ian Taylor · 26 Oct 2017
Yealink T48S SIP Phone Review
The Yealink T48S is the Chinese multi-national’s latest IP phone solutions built to help improve audio quality, boost staff productivity and aid collaboration in a wide variety of different businesses.
Ian Taylor · 25 Oct 2017
Swyx Announces its Own Cloud Service & Plans to Offer its Products as a Service
Unified Communications (UC) specialist Swyx has announced its own cloud-based communications offering at its annual Partner and Technology Conference.
Ian Taylor · 25 Oct 2017
Blackbox Solutions Partners with Innovative Hosted Telecoms Provider TelcoSwitch
Office technology reseller, Blackbox Solutions, has partnered with one of the UK's fastest-growing telecoms providers, TelcoSwitch
Ian Taylor · 25 Oct 2017
Avaya Comes to Dreamforce with Leadership in Mind
Following their recent partnership with Salesforce, Avaya announced their position at the upcoming Dreamforce conference, and what the connection means to them.
Rebekah Carter · 25 Oct 2017
Fuze Web to Enable the First Full UCaaS Experience - No Download Required
Fuze, the leading cloud-based communications platform provider for the modern global enterprise, has announced it will be expanding its communication and collaboration experience through Fuze Web.
Ian Taylor · 24 Oct 2017
Sennheiser SP 20 ML Speakerphone Review
The Sennheiser SP 20 ML is the German multi-national’s latest portable speakerphone designed to improve conference calling, provide greater mobility to users and nurture collaboration both in and out of the workplace.
Ian Taylor · 20 Oct 2017Snom D345 IP Phone Review
The Snom D345 Desk Telephone is the German Telecoms Developer’s new desktop SIP phone designed to deliver cost-effective communications support to a wide variety of different businesses.
Ian Taylor · 19 Oct 2017