Sennheiser Presence UC/UC ML Review
The Sennheiser Presence UC/UC ML is the German multi-national’s latest wireless Bluetooth ear piece headset designed to improve agent efficiency and prove hands free support for agents on the go.
Ian Taylor · 19 Oct 2017Snom D745 IP Phone Review
The Snom D745 Desk Telephone is the German Telecoms Developers new desk phone designed to deliver cost-effective communications support to a wide variety of different businesses.
Ian Taylor · 18 Oct 2017
How to Manage Teams in Diverse Locations Around the World
With two-thirds (63%) of the UK now working from home regularly, one of the challenges for enterprise is how to manage teams that either work remotely or are based in different locations, to make sure they are as productive and motivated as possible.
Ian Taylor · 18 Oct 2017Snom A100M Headset Review
The Snom A100 headset is one of the German-based telecoms developer’s latest corded USB headsets designed to deliver impeccable audio quality and improve the efficiency of users in a wide number of different environments.
Ian Taylor · 16 Oct 2017
Business Phone Buyer's Guide
Whether you're upgrading your telephony system, or investing in a new one, it's crucial to make sure that you invest in the right solution for your communication needs.
Rebekah Carter · 12 Oct 2017
The Unchained Enterprise: Welcome to Wireless Collaboration
Do you know how much time wires cost us productivity-wise? The often-used term “five-minute meeting tax” refers to the time spent before a meeting while we look for wires, adaptors and connect to in-room screens.
Ian Taylor · 11 Oct 2017
thevoicefactory Presents Virtual Meeting Room: Any Device, Protocol & Platform
Hosted Unified Comms provider, thevoicefactory has developed its industry first Virtual Meeting Room – a cloud-based unified communications system bringing together all essential communication services on any device.
Ian Taylor · 11 Oct 2017
BYOD: Is It a Reality for YOUR Business?
As companies around the world struggle to be more productive and efficient, the mobile workforce has become the face of the future. But how does BYOD fit into the mix?
Rebekah Carter · 11 Oct 2017
Polycom: UAE Organisations Embrace Unified Communications
Polycom today launched the results of a new study that aims to understand the drivers and benefits of current deployments in Unified Communications (UC) across organisations in the UAE.
Ian Taylor · 10 Oct 2017
RingCentral Announces Nuvola Distribution as New Master Agent
RingCentral, a leading provider of enterprise cloud communications and collaboration solutions, today announced a new partnership with Nuvola Distribution, a master agent and software services consultancy in the UK.
Ian Taylor · 10 Oct 2017
Flexible Working Requires Us to be Less Formal, More Open
Increasing numbers of Brits work flexibly – often from home – so, culturally, we need to change the workspace rules and get accustomed to a little less formality in our meetings.
Ian Taylor · 4 Oct 2017
ATG Consolidates Global Comms with RingCentral Cloud
RingCentral a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Auction Technology Group, a provider of online marketplaces headquartered in the UK, has selected RingCentral cloud comms.
Ian Taylor · 3 Oct 2017
CircleLoop – Cloud Phone System Review
Founded in 2016, CircleLoop is an innovative cloud hosted phone system that provides a cutting-edge, versatile communications solution for a wide variety of forward-thinking businesses operating in the digital age.
Ian Taylor · 2 Oct 2017
Getting to Know RingCentral - The Disruptive Cloud Comms Provider
RingCentral, probably the UCaaS industry's most disruptive business in 2017. Here's why they are rated ranked #1 in cloud communications solutions by Synergy Research in 2017 and leader in Gartner's 2017 Magic Quadrant for UCaaS
Ian Taylor · 29 Sept 2017
Twilio Signal London: What a Good $Bash
UC Today's own Rob Scott managed to get a ticket to the Twilio developer conference "Signal" this year. Here, he shares his insights into the event.
Rob Scott · 28 Sept 2017
To Retain Young Talent, Give Millennials Flexible Working
I’m sure many experienced professionals can relate to this: You watch the young people entering the workplace, tooled up with gadgets, able to manage multiple social networks and instantly adapt to any technology put in front of them.
Ian Taylor · 27 Sept 2017
Polycom Solutions to Work with New Microsoft Teams Platform
Today, Polycom is announcing an extension of our partnership by working to bring these experiences to a broader audience, creating a high-performance communications hub by integrating with Microsoft Teams.
Ian Taylor · 26 Sept 2017
Sennheiser SC660 Review: Hearing is More than Believing
German manufacturer Sennheiser is one of the world’s leading specialists in business headsets. With decades of electro acoustic experience, it understands that, for the end user, it is the combination of comfortable hands-free operation and outstanding audio clarity which makes the perfect headset.
Ian Taylor · 25 Sept 2017
St. Austell Brewery Says Cheers to Datasharp & Unify
St. Austell Brewery, the Cornwall based drinks maker, restaurant, bar owner and manager, today announces it has partnered with Unify, to overhaul its communications infrastructure in conjunction with Datasharp.
Ian Taylor · 22 Sept 2017
Exploring Huawei's Unified Communications Portfolio
Experts in enterprise communication solutions, Huawei has a vast range of UC services to offer the marketplace today, we thought we'd explore their unique portfolio.
Rebekah Carter · 20 Sept 2017
Recruitment Industry Inefficiency Wastes 25%+ of the Working Week Say 8x8
A new, nationwide study of recruitment consultants finds that despite a substantial desire to integrate new technology into established processes, the average consultant still wastes more than 10 hours every week.
Ian Taylor · 19 Sept 2017
Why Businesses Don’t Need Their Offices Anymore
As with most great innovations, there are still far too many businesses determined to hold onto comfortable traditions like the corporate office.
Ian Taylor · 19 Sept 2017
EE and Nimans Partner to Offer Outstanding Mobile Proposition
Nimans has strengthened its growing mobile proposition by forging a direct working relationship with EE to help resellers capture more sales and increase market share.
Ian Taylor · 18 Sept 2017
Centile and Transatel Work Together to Fuel Cloud PBX/UC Services in the UK
Centile, one of Europe’s leading providers of Cloud PBX, unified communications and collaboration for service providers, has announced that it is working with Transatel.
Ian Taylor · 13 Sept 2017
Tips For Setting Up Your Remote Workforce
Kirill Tatarinov, the CEO of Citrix Systems, recently spoke on Marketwatch.com about the future of the work force; saying that by 2020, 50% of the workforce will most likely be working remotely.
Guest Blogger · 7 Sept 2017
Westcon Launch ForgeServe - IP Device Provisioning & Management Suite
The ForgeServe device provisioning and life-cycle management solution will enhance the Westcon UCC practice service arm with an advanced tool kit catering to the channel and complimenting many of the market leading hardware brands already sold by Westcon.
Ian Taylor · 6 Sept 2017
NEC SL2100 Smart Communications System Review
Launching on September 4th 2017 here in the UK and the rest of Europe, the SL2100 range will take over from its predecessor, the SL1100, to provide cost-effective and intelligent communications solutions for growing SMEs.
Ian Taylor · 6 Sept 2017
Two Decades of Success - a Bright Future Awaits IP Telephony Pioneer Snom
This September the Berlin-based IP-telephony pioneer Snom celebrates its 20th anniversary. Since its founding in 1997 as a bright new tech start-up by Christian Stredicke, Snom has grown to become an international premium brand for IP desk phones, DECT phones and conferencing devices.
Ian Taylor · 6 Sept 2017
Solar Further Enhances Unified Comms Offering with TWL acquisition
Solar Communications continues to drive forward with its buy and build strategy as it announces its latest acquisition of TWL Voice and Data Limited, for an undisclosed fee.
Ian Taylor · 5 Sept 2017
Midshire to Launch Hosted PBX Solution - HostX
Office Telecommunications provider Midshire, one of the UK’s leading business telecoms specialists, is launching its own, first of a kind, hosted PBX Solution – HostX.
Ian Taylor · 1 Sept 2017
Introducing sipsynergy's New SIP Trunking Service for the UK
Leading cloud collaboration company sipsynergy are introducing their new SIP trunking service to the UK market.
Rebekah Carter · 31 Aug 2017
How Technology is Changing Business
Business Energy comparison specialist Love Energy Savings, spoke to some of the industry’s leading experts to get their thoughts on what’s next for businesses, and how they’ve embraced the tech takeover to change their operations for the better.
Ian Taylor · 24 Aug 2017
RingCentral: Time for Workers to Find Their Mojo With Team Collaboration
Sahil Rekhi, EMEA managing director at RingCentral, sounds a note of caution. For all its promise, he believes talk of team collaboration making older media like email and telephone obsolete is premature.
Ian Taylor · 24 Aug 2017
Open Mobile Chooses Virtualised IMS Core from Interop for VoLTE Roaming
Interop Technologies, a global provider of advanced communication networks and cloud-based managed services, today announced that it was selected to provide its virtualised IP Multimedia Subsystem (IMS) Core to Open Mobile.
Ian Taylor · 24 Aug 2017
Explore the Power of Connection at RingCentral’s Annual User Conference
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, will be hosting its second annual user conference, ConnectCentral 2017, taking place October 23-25 at the Westin St. Francis in San Francisco.
Ian Taylor · 23 Aug 2017
Cisco Spark Room Kit Review: Bring More Power To Your Video Meetings
With the Cisco Spark Room Kit, users are given a highly flexible and fully scalable video conferencing solution that offers a wide variety of cutting-edge features that can really help boost productivity and generate a much richer collaborative working environment when group meetings take place
Ian Taylor · 14 Aug 2017
BlueJeans Expands Management Team to Take Advantage of $40 Billion Video Opportunity
Blue Jeans Network, Inc. the company that created the cloud video market, today announced that Quentin Gallivan will join the company as CEO, and BlueJeans founder, Krish Ramakrishnan, will lead strategy and innovation as well as become BlueJeans' Executive Chairman
Ian Taylor · 10 Aug 2017
How Flexible Working & Live Video Can Help Those Affected at Waterloo
With commuters at Waterloo station facing up to 4 weeks of travel chaos due to engineering works, now is the time for businesses to follow the innovative few and invest in flexible working alternatives, to ensure their workforce does not have to rely on trains to get work done.
Ian Taylor · 9 Aug 2017
Buyers Love Flexibility, So Let’s Give it to Them
It is fairly safe to say that few businesses are still sceptical as to whether UC improves collaboration, boosts productivity or enhances customer service. The countless use-cases available prove these benefits.
Ian Taylor · 8 Aug 2017
Interop Technologies Completes Implementation of GSMA Universal Profile for RCS Cloud
Interop Technologies, a global provider of advanced communication networks and cloud-based managed services, today announced that its Rich Communications Services (RCS) Cloud fully incorporates the features outlined in the GSMA Universal Profile.
Ian Taylor · 8 Aug 2017
Bria Mobile just got even Better - CounterPath Releases update for Android and iOS
CounterPath announced it has released a new mobile version of its Bria softphone client for iOS and Android devices.
Rob Scott · 8 Aug 2017
Aerohive Helps Channel Partners Grow Their Managed Services Business
Aerohive Networks, the fastest growing enterprise WiFi vendor, today announced the introduction of the industry’s broadest set of business and product capabilities
Ian Taylor · 8 Aug 2017
Fuze Review: Enterprise Collaboration in a Comprehensive UCaaS Solution
Fuze. Named a leader in Gartner's 2016 UCaaS Magic Quadrant report, Fuze very much has its sights set on the future of UC solutions and, indeed, the future of how people work. It believes firmly that communications technology is a great driver and enabler.
Ian Taylor · 4 Aug 2017
Unify Circuit Review: Tidy Teamwork Wherever You Are
Unify can consider itself one of the world's oldest & largest business telecommunications enterprises. In that long and illustrious history, it has seen plenty of changes in comms technology, and has embraced them all. Team collaboration is no exception.
Ian Taylor · 2 Aug 2017
Removing Borders: Connecting Platforms for Collaboration
As the world moves towards ever-more impressive collaborative technology, is it time to leave enterprise borders in the past?
Rebekah Carter · 1 Aug 2017
Blog Comp 2017: Fight or Flight
To stay and battle with old technologies and ways of working? Or spread your wings and soar to the cloud?
Ian Taylor · 1 Aug 2017
Cisco, Collaboration and the Continuous Workstream
For 99.99 per cent of the history of human labour, work has been location dependent. From the fields to the factories and on into the modern office, earning an honest crust has meant being in a specific place at a specific time.
Ian Taylor · 31 Jul 2017
Cloud Communications 2020: The Future of UCaaS
With cloud migration still by no means universal among UK businesses and UCaaS adoption rates growing year on year, the indications are that the pace of change will not be slowing up any time soon.
Ian Taylor · 28 Jul 2017
Changing Patterns: How Unify Sees New Work Models Driving Cloud Adoption
Unify's VP for Circuit marketing Philipp Bohn believes much of the fundamental architecture and infrastructure for the immediate future of business communications is now in place.
Ian Taylor · 26 Jul 2017
Audio Can Make Or Break Your Meeting
Workplace collaboration has experienced a radical transformation in recent years, wherein virtual meetings have become not just commonplace, but a vital part of our communications paradigm. Guest blog by Brian Brorsbøl, Director of Product Management CC&O at Sennheiser Communications.
Ian Taylor · 26 Jul 2017
Understanding Cloud Communications Security
When Cloud technology first burst onto the scene, there was one major question mark which made business users hesitant to jump straight in - security. We look at the options.
Ian Taylor · 25 Jul 2017
The Consolidation Paradox: Why Comms has to Advance to Simplify
RingCentral has worked hard on establishing strategic partnerships and has moulded its UCaaS platform RingCentral Office to offer plug-in compatibility with a wide range of business applications. We talk with Sahil Rekhi, EMEA Managing Director at RingCentral.
Ian Taylor · 24 Jul 2017
Yamaha YVC-1000MS Gets Skype for Business Certification
Yamaha announced that their USB speakerphone solution, the YVC-1000MS, recently received the Skype for Business Certification
Rebekah Carter · 21 Jul 2017
Unify Circuit Review: Harnessing the Power of WebRTC
One product making full use of WebRTC's potential is Circuit, a hosted UC and team collaboration platform developed by German UC giant Unify. Circuit's USP is that it can turn any device into a fully fledged, robust, enterprise class communications device direct from the web browser, with no apps, no downloads.
Ian Taylor · 21 Jul 2017
ALE & PGi Deliver Audio Conferencing to Maximise the UC&C Experience
ALE recently announced it is working with PGi, the world’s largest dedicated provider of collaboration solutions, to deliver HD audio conferencing for its collaborative communications platform, Rainbow.
Ian Taylor · 21 Jul 2017
Users Driving Demand: Why TelcoSwitch Believes the Cloud is a Victory for Customer Power
The phrase “the customer is always right” has been around for a long time. But what exactly does it mean? What is its relevance to how a business operates? We talk with Paul Gibbs, Sales Director of TelcoSwitch.
Ian Taylor · 20 Jul 2017
Is The End Of The Deskphone Nigh? No, Probably Not
As we move into an increasingly virtual and automated world, many people are left wondering whether desk phones will become a thing of the past.
Ian Taylor · 18 Jul 2017
RingCentral Review: Future-Ready Cloud Communications
As a pioneer first in the cloud PBX market and then UCaaS, RingCentral has always prided itself on riding the wave of technological progress. It also believes it is in exactly the right place to adapt to, meet and indeed drive forward these changes - the Cloud.
Ian Taylor · 17 Jul 2017
In Focus: The Ambitious UK Tech Entrepreneur on the Acquisition Trail
Asked why he got into telecoms, Matt Newing gives a very business-like answer - the residual income streams. Asked what he would go back and do differently, he says he would have started on the acquisition trail sooner.
Ian Taylor · 17 Jul 2017
Centile Announces Expansion in UK Unified Communications Market
Centile Telecom Applications, one of Europe’s leading European developers of unified communications solutions for operators and integrators, has announced expansion plans for the UK market.
Ian Taylor · 14 Jul 2017