Hybrid Work
Sendbird Introduces Powerful Messaging Features
Sendbird adds IP whitelisting, message search and threading to chat, helping workplace buyers scale secure digital collaboration. Published on UC Today.
Rebekah Carter · 8 Jan 2021
Introducing Free Smart Video Meetings from RingCentral
Leaders in the cloud communication and collaboration environment, RingCentral, recently announced the arrival of a new product in its portfolio.
Rebekah Carter · 8 Jan 2021
What can CPaaS/APIs Offer my Business?
CPaaS and APIs let buyers add IVR, SMS and video recording without new back-end build; published on UC Today, see IDC’s $17.2bn market outlook.
Rebekah Carter · 7 Jan 2021
PGi on Collaboration and Events
PGi’s legacy in virtual meetings began a long time ago, in audio conferencing - and audio remains a hugely important enabler and differentiator for online…
Maya Middlemiss · 6 Jan 2021
EPOS: Bad Audio is Bad for Business
Bad audio is costing productivity in hybrid work, and EPOS says 9 in 10 workers feel it. Published on UC Today, see why headsets and speakerphones matter.
Maya Middlemiss · 6 Jan 2021
TrueConf Delivers All-Software MCU for Room Systems
TrueConf’s software MCU scales room systems for hybrid meetings with SIP, H.323, 150 participants and 60 FPS.
Rebekah Carter · 4 Jan 2021
How can Virtual Assistants Impact my Collaboration?
Before the rise of the AI age, the term virtual assistant used to refer to online professionals responsible for helping business leaders answer emails and…
Rebekah Carter · 24 Dec 2020
Understanding the Benefits of Unified Communications in 2021
Why UC matters in hybrid work: Published on UC Today, see how Microsoft Teams, cloud, video, collaboration apps and wearables support the future of work.
Rob Scott · 21 Dec 2020
ALE Addresses Rising Security Needs for Future of Work
ALE says remote work raises phishing, ransomware and compliance risks, with secure-by-design cloud, VPNs and firewalls.
Rob Scott · 18 Dec 2020
White-label Solutions for Video Collaboration
While Microsoft Teams, Zoom, and Cisco carve up the enterprise market between them there are millions of small and medium-sized businesses who are in need…
Maya Middlemiss · 18 Dec 2020
NFON UK to Offer One-Click Call Recording Integration
NFON UK’s one-click ASC Recording Insights for Microsoft Teams helps contact centres and regulated firms meet compliance in Office 365. Published on UC Today.
Gabriel Avner · 18 Dec 2020
Video Conferencing and Phone.com
Phone.com’s iotum and Callbridge video conferencing pivot shows why white-labelled, HIPAA-compliant cloud video matters for SMEs.
Maya Middlemiss · 17 Dec 2020
Poly Uncovers Top Tech Trends for 2021
Poly says hybrid working, video, audio and UC tools will shape 2021 as prosumer demands rise and business travel fades.
Guest Blogger · 17 Dec 2020
Preparing for the Hybrid Future with EPOS
After the turbulence of 2020, it’s easy to forget that the shift to remote work was already a trend well underway prior to the global health crisis…
Maya Middlemiss · 17 Dec 2020
Intelligent Video Solutions are the Future of Collaboration
Although we might not have liked having to adopt video calls during the pandemic, as most of us moved to a remote working model, many have realised that…
Linoy Doron · 16 Dec 2020
Top UC Themes for 2021
Looking back on any trends pieces published around this time last year, we can all agree that predicting the future can be a tricky job.
Maya Middlemiss · 16 Dec 2020
UC Trends 2021 – Unified Communications Round Table
COVID-19 accelerated UC adoption as firms moved to cloud, Zoom, Microsoft Teams, Slack and Salesforce. Published on UC Today.
UC Today News · 15 Dec 2020
A Rising Star in the Rapidly Changing UC Space
Why enterprise video now matters: Qumu says hybrid work, live streaming and VOD are up to 900% higher, with secure, scalable UC on UC Today.
Joshua Felder · 15 Dec 2020
Bridging the Contact Centre Gap with Teams
Why contact centres need Teams, Five9 and CallTower to close the knowledge gap and support hybrid work. Published on UC Today.
Gabriel Avner · 15 Dec 2020
Corporate Monitoring Tools: Good or Bad?
Why Microsoft’s Productivity score apology matters: workplace monitoring, privacy, AI, data, Sentiment Analysis and compliance in UC Today.
Rob Scott · 14 Dec 2020
The Cost of Quality Conversation
When we’re out of each other's direct line of sight in the workplace, being able to hear one another clearly and distinctly bridges the distance, and…
Maya Middlemiss · 14 Dec 2020
JPL Telecom's Journey into Conferencing Solutions - Even Better Than Expected
JPL Telecom’s Vision Mini webcam is proving a better fit for contact centres than education, with plug-and-play, software-last 1080p conferencing for homeworkin
Linoy Doron · 11 Dec 2020
Xelion Move Training Offering Online
Why it matters: Xelion UK is moving partner training online, offering free bespoke remote sessions for channel partners using its hosted telephony platform. Pub
Elliot Mulley-Goodbarne · 9 Dec 2020
SME Employees Craving Office Environment
SME employees want hybrid working, and 8x8 says weak communication tools risk productivity and career growth. Published on UC Today.
Elliot Mulley-Goodbarne · 9 Dec 2020
Microsoft Teams Gets CarPlay Support for Calls
Microsoft Teams adds CarPlay support for calls, helping mobile workers use Siri and hands-free UCaaS while on the move.
Rebekah Carter · 9 Dec 2020
Pandemic Home and Remote Working has Driven Employee Adoption of UC&C
Pandemic remote work has boosted Fuze UC&C, NICE InContact, video and cloud collaboration as firms shift to hybrid working.
George Malim · 9 Dec 2020
Tollring Launches Analytics 365 for Microsoft Teams
Tollring’s Analytics 365 adds Microsoft Teams call recording and collaboration analytics to improve engagement, productivity and wellbein
Rob Scott · 9 Dec 2020
Shure Highlights the Importance of Audio for Meetings
Shure and Frost & Sullivan say better audio, cloud conferencing and interoperable meeting rooms are key to future-proof work.
Rebekah Carter · 8 Dec 2020
The 12 Predictions of Christmas 🎁
12 leaders predict more Microsoft Teams, Slack and RingCentral use, with unified apps, security and interoperability.
Rob Scott · 3 Dec 2020
The Future of Remote Collaboration Could Lie with VR
Why VR could ease hybrid work strain: HTC Vive research shows UK staff want less video conferencing and more immersive collaboration. Published on UC Today.
Rebekah Carter · 2 Dec 2020
Zoom’s Q3 Financial Results are Sky High
Zoom’s Q3 FY21 revenue jumped 367% as UCaaS, video conferencing and collaboration demand surged. Published on UC Today.
Rebekah Carter · 1 Dec 2020
2600Hz Staying Close - Even Through Remote Holidays
Why UC matters for remote holidays: 2600Hz uses video conferencing, whiteboarding and CallThru.us to keep culture alive. Published on UC Today.
Joshua Felder · 27 Nov 2020
Zoom Immersive Scenes vs Microsoft Teams Together Mode
Zoom Immersive Scenes and Microsoft Teams Together Mode could cut meeting fatigue and boost engagement in video conferencing. Published on UC Today.
Rebekah Carter · 26 Nov 2020
Workplace Inclusivity Means more Efficient Comms Apps
Poor home broadband is exposing inclusion gaps, so VoIPstudio says WebRTC, Zoom and Microsoft Teams need lighter comms apps.
Ian Taylor · 26 Nov 2020
Samsung No.1 Partner Programme According to B2B Director
Samsung One puts partner enablement mobile-first, helping remote and hybrid work with sales tools, training, rewards, Enterprise Edition and DeX. Published on U
Elliot Mulley-Goodbarne · 25 Nov 2020
NFON AG Reaches 500,000 Seats in Q3 2020
NFON reaches 500,000 cloud PBX seats as COVID-19 boosts work from home demand, with recurring revenue up 25%. Published on UC Today.
Gabriel Avner · 25 Nov 2020
Introducing Asana Integrations for the Enterprise
Asana, a work, and project management solution for modern teams, recently announced the arrival of new and expanded integrations with leading tools.
Rebekah Carter · 23 Nov 2020
Poor Audio Quality the Biggest Frustration for Virtual Meeting Participants
Poor audio is ending meetings early, so Shure says enterprises should invest in clearer virtual meeting experiences. Published on UC Today, it covers Microflex
George Malim · 23 Nov 2020
Holoxica Introduces Glasses-Free 3D Video Conferencing
Holoxica’s glasses-free 3D video conferencing could cut Zoom fatigue and improve body language cues. Published on UC Today, with Innovate UK and Codebase.
Rebekah Carter · 20 Nov 2020
Are 4K Webcams Work-from-Home Friendly?
Why 4K webcams may not suit work-from-home: JPL says 1080p is enough for Teams and Zoom, with bandwidth limits and UK network strain. Published on UC Today.
Rob Scott · 20 Nov 2020
The Latest Updates to Cisco Webex
Cisco Webex adds noise removal, dark theme, mute warnings, bots, Control Hub, VDI, security and hybrid work updates.
Rebekah Carter · 19 Nov 2020
Jabra Evolve Series Achieves Microsoft Teams Certification
Jabra Evolve Series is now Microsoft Teams certified, boosting integration, call control and collaboration. Published on UC Today, plus PanaCast and Speak 750.
Rebekah Carter · 18 Nov 2020
Future-Proofing the Workplace with VanillaIP
It all starts with a discussion with your customers about their needs, according to Iain Sinnott, Sales and Marketing Director, VanillaIP
Ian Taylor · 17 Nov 2020
Trending News about Halloween, Microsoft Teams and Workplace from Facebook
Halloween trends show why Teams, Zoom and Workplace from Facebook matter for remote working, huddle rooms and sales.
Rob Scott · 16 Nov 2020
COVID: Cloud and Collab Partners Must Brace for Inconsistent Growth
Tim Mercer, CEO of Vapour Cloud told us that the feedback from his partners is that end users are hesitant to commit to new technologies whilst the…
Elliot Mulley-Goodbarne · 16 Nov 2020
Shure Launches Microflex Advance MXA710 for HQ Sound in Smaller Rooms
Shure launches the Microflex Advance MXA710 for smaller meeting rooms, with Steerable Coverage, Autofocus and IntelliMix DSP.
George Malim · 16 Nov 2020
Teams Tools Help Homeworkers Improve Health and Wellbeing
Working past the end of the workday is not a desirable outcome, as longer working hours can lead people to procrastinate more, fail to focus and ultimately become more stressed
George Malim · 13 Nov 2020
What is MR? Going Beyond VR and AR
Mixed reality is reshaping HCI and input beyond VR and AR, with Microsoft and HP Reverb G2 showing why workplace tech buyers should care.
Rebekah Carter · 12 Nov 2020
The Future of the Channel in a Microsoft Teams-Centric World
Although Coronavirus has presented companies that develop collaboration tools with various roadblocks such as outages and security concerns, our reliance on said tools shows no signs of slowing down
Ian Taylor · 11 Nov 2020
Vowel Launches Meeting Platform for Remote Teams
As meeting platforms emerge at the heart of today’s business operations, it’s never been a better time to get involved in the collaboration industry.
Rebekah Carter · 10 Nov 2020
UC Trends 2021 - UC Endpoints Round Table
As the world we live and work in continues to evolve, the tools we rely on for communication and collaboration are transforming too.
Rebekah Carter · 10 Nov 2020
Live Video Captioning for Zoom Calls with Otter.ai
Otter.ai adds live video captions for Zoom meetings and webinars, helping accessibility, ADA compliance and collaboration for remote teams.
Ian Taylor · 10 Nov 2020
UC Trends 2021 - Lars Riis Rasmussen, Senior Vice President of Global Sales, EPOS
UC Today's Rob Scott hosts Lars Riis Rasmussen, Senior Vice President of Global Sales, EPOS . Watch the full UC Trends 2021 series .
Rob Scott · 9 Nov 2020
Ideas to Consider for a Great FMC User Experience
Whether a tech-savvy partner or an end-user business new to the topic, it can be hard to get a clear grasp of exactly what all the FMC options are, and…
Guest Blogger · 9 Nov 2020
Microsoft AI-Based Noise Suppression is On the Way
Microsoft Teams AI noise suppression could cut background distractions in remote meetings, challenging Zoom and Cisco Webex.
Rebekah Carter · 9 Nov 2020
Call Compliance in the Age of COVID
It’s hard to think of any type of business that doesn’t need to be mindful of regulatory compliance.
Guest Blogger · 5 Nov 2020
The Current Crisis Demands More UC - Can We Trust it?
The office of 2019 does not look like the office of 2020, nor will it look like the office of 2021.
Guest Blogger · 4 Nov 2020
UC Trends 2021 - Collaboration Round Table
Collaboration with colleagues was always central to how we traditionally worked 'in real life', and 2020’s COVID-19 crisis has pushed collaboration to the…
Anwesha Roy · 3 Nov 2020
BT adds Zoom to Digital Workplace Solutions
BT adds Zoom to Digital Workplace Solutions, giving enterprises managed Zoom Meetings, Zoom Rooms and Zoom Phone with secure connectivity. Published on UC Today
Rebekah Carter · 3 Nov 2020
How to Do Video Conferencing Well
The lockdown joke of being asked ‘What’s your background?’ and giving a quick rundown of your professional experience instead of explaining the picture on…
George Malim · 3 Nov 2020