Hybrid Work
Neat Introduces New Experiences for Zoom
Neat’s new Zoom devices, Neat Bar Pro, Neat Board, Neat Frame and Neat One, aim to improve hybrid meetings.
Rebekah Carter · 2 Nov 2020
Trick or Treat? Handling Work-from-Home Horror Stories on Teams & Zoom
Remote work is here to stay, so buyers need clearer Teams and Zoom conduct policies as video calls, filters and professionalism risk clients. Published on UC To
Rebekah Carter · 30 Oct 2020
Resellers Set for Second Wave of Remote Working Sales
That is according to Cobweb Managing Director, Michael Frisby , who has told UC Today that collaboration solution providers have an opportunity to extend…
Elliot Mulley-Goodbarne · 30 Oct 2020
Why Pair Centile's ISTRA Platform with Microsoft Teams?
Centile’s ISTRA and Microsoft Teams integration adds PBX, CLI presentation, call forking and voice continuity for SMBs.
Ian Taylor · 27 Oct 2020
Make the Most of Video to Keep your Team Together
Video helps remote teams stay engaged, and Published on UC Today, RingCentral shows why video conferencing matters for collaboration and belonging.
George Malim · 27 Oct 2020
Anywhere Workspaces will Trend in 2021
For years we’ve been musing about the potential future of the workspace. A few years ago, everyone was talking about the “ open office ” trend and more…
Rob Scott · 26 Oct 2020
5 Remote Collaboration Techniques to Truly Replicate the Human Touch
Remote collaboration improves when teams use digital workspaces, emojis, virtual team building and in-person meetups.
Guest Blogger · 23 Oct 2020
What Challenges Have Telcos Faced During COVID-19?
Why telcos had to boost capacity and resilience during COVID-19 as Teams, Zoom, WebEx, VoIP and UCaaS usage surged. Published on UC Today.
Ian Taylor · 23 Oct 2020
Fixed Mobile Convergence: The Basics
Imagine a world where you’re just about to leave the office and your work phone starts ringing.
Rebekah Carter · 22 Oct 2020
The Rise of the Citizen Developer and What it Means for Business
Every industry and area of business you care to mention is in a state of flux right now.
Guest Blogger · 21 Oct 2020
Why Video Conferencing Security is Paramount
In April 2020, the UK's Office for National Statistics reported that 49.2% of adults in employment were working from home as a result of the social…
George Malim · 20 Oct 2020
Gartner Magic Quadrant for Meeting Solutions 2020
Gartner’s 2020 Magic Quadrant shows why Microsoft Teams, Cisco Webex and Zoom matter as remote work shifts meetings online.
Rebekah Carter · 16 Oct 2020
Google Cloud's Latest AI, ML Updates and More
Artificial intelligence is used in loads of business scenarios. In some instances, organizations use data and machine learning to solve some of their most…
Ian Taylor · 16 Oct 2020
Workplace 2020 and Beyond
Crestron are looking at workplace change through a longer lens, building the tools and applications to enable us to work together safely and effectively — wherever we’re located
Maya Middlemiss · 16 Oct 2020
Microsoft to Train 1.5 Million to Work in UK Tech Sector
At Envision 2020, this year, a digital event, Microsoft launched a five-year campaign it says will help 1.5 million United Kingdom residents build careers…
Ian Taylor · 15 Oct 2020
Webex October Update: What’s New in Webex?
As the return to the office continues for companies worldwide, the demand for collaboration tools is still greater than ever.
Rebekah Carter · 15 Oct 2020
AudioCodes Expands Microsoft Teams Video Room Solutions
In a recent interview, Andy Elliot, VP Marketing EMEA, AudioCodes , familiarized me with the various enhancements to the company's Room Experience (RX)…
Ian Taylor · 13 Oct 2020
Comms Tools are Affecting Productivity: Here's How to Use Them Correctly
Learn how email, Slack, Microsoft Teams, Trello and Google Docs can cut distraction, reduce stress and improve productivity.
Guest Blogger · 13 Oct 2020
Top-Down Communications for a Business with Optional Return to In-Person
Despite repeated warnings from health officials about easing restrictions too soon, many states have proceeded with directives to relax social distancing…
Guest Blogger · 12 Oct 2020
Bust the “Meetings are a Waste of Time” Myth with Automated Recap
How often have we heard this, and how many times has anything truly changed? Meetings are now longer than ever before, and there are growing concerns…
Anwesha Roy · 12 Oct 2020
Snom Survey Sheds Light on COVID-19's Impact on Enterprise Comms
Snom’s survey shows COVID-19 is accelerating unified communications, softphones, desk phones and conferencing as WFH exposes audio and co
Ian Taylor · 9 Oct 2020
Google Backtracks on Meet Attendance Report Feature
Google began rolling out a new attendance report feature on Monday the 5 th of October for its G-Suite customers in Enterprise for Education.
Rebekah Carter · 9 Oct 2020
Google G Suite Becomes Google Workspace
Google has been helping teams be more productive for over a decade now. G Suite is one of the best-known productivity platforms in the world.
Rebekah Carter · 8 Oct 2020
What to Expect from Slack Frontiers 2020
Slack Frontiers kicks off today, Slack's annual consumer conference, and there are a lot of sessions that might interest avid users of the team…
Ian Taylor · 7 Oct 2020
Slack’s Slipping Again: Slack Down for Hours
Outages are a common problem with cloud-based software solutions – but that doesn’t make them any less frustrating.
Rebekah Carter · 7 Oct 2020
Top Tips for Fixed Mobile Convergence
Fixed Mobile Convergence is a growing industry term that’s gaining more popularity by the day.
Rebekah Carter · 6 Oct 2020
Modality Systems Enables APAC Flexible Working
Modality Systems adds telephony in Microsoft Teams for Blackmores, retiring legacy systems with Anywhere365, Dynamics and omnichannel CX.
Rebekah Carter · 2 Oct 2020
The Evolution of Audio Technology in the Era of Hybrid Working
Hybrid working is driving demand for better audio as Kinly and Shure bring MXA910, MXA310 and Microflex Wireless into Zoom and Microsoft UC rooms. Published on
Gabriel Avner · 2 Oct 2020
Staying in the Loop, Without Going Loopy
Why mobile and deskless workers need interoperable UC now: cloud, on-premises and hybrid tools from Microsoft, Cisco and Spectralink. Published on UC Today.
Guest Blogger · 2 Oct 2020
Anywhere Working is Here - The Channel Partner Opportunity
UC Today's Rob Scott hosts Keith Bartlett, GoTo by LogMeIn, Director UCC Channel EMEA, Will Wood, DataSharp Integrated Communications, Head of Pre-Sales and Jared Huet, Avitor, CTO.
Rob Scott · 1 Oct 2020
No Going Back for Virtual Consultations in Healthcare
Virtual consultations are now a healthcare must-have. Published on UC Today, Modality, Microsoft Teams and NHS trusts show why telemedicine is here to stay.
Guest Blogger · 1 Oct 2020
Hybrid Work Spaces Will Provide Silver Linings to Workers and Employers
In the second of a three-part series looking at how hybrid working practices, spaces and cultures are changing the world of work forever, UC Today spoke to Poly experts to gain insights into how the workspaces will change and develop over the next few years
George Malim · 1 Oct 2020
VanillaIP on Enabling Stable IP Voice Calls On-the-Go
Why mobile-first work needs stable IP voice: Published on UC Today, VanillaIP says its SIM and One Number keep call quality, recordings and analytics intact.
Ian Taylor · 1 Oct 2020
Smarsh Enterprise Discovery Available with Microsoft One
Why it matters: Smarsh Enterprise Discovery is now co-sell ready with Microsoft One Commercial Partner, bringing e-discovery, archiving and supervision to Azure
Rebekah Carter · 30 Sept 2020
Keeping the Remote Workforce and Customers Connected
Keeping the Remote Workforce and Customers Connected: Market trends and opportunities IR Connect Event: October 19 – October 23 With world events…
Guest Blogger · 30 Sept 2020
Avaya Brings Cloud Office UCaaS to Ireland
Why it matters: Avaya Cloud Office by RingCentral is now available in Ireland, France and the Netherlands, bringing UCaaS, video and admin tools to SMEs.
Rebekah Carter · 30 Sept 2020
Promoting the new Normal Means Disruptive Software Development
Vonage sped up its software roadmap for remote work, video conferencing and cloud communications as COVID-19 drove a 232% video traffic surge. Published on UC T
Ian Taylor · 29 Sept 2020
'Around the Clock' Reachability isn't Healthy
Enreach, a provider of collaboration technology and flexible telecom services, is transforming how people control are in contact with the world using the method they prefer
Ian Taylor · 28 Sept 2020
Microsoft Strengthens Teams Compliance & Security Portfolio at Ignite
100% WFH has thrown a wrench in the works for compliance and security. With so much data (and often sensitive/confidential information) being shared via…
UC Today News · 25 Sept 2020
More Good News for Microsoft Teams Rooms Power Users
Microsoft Teams Rooms buyers get Coordinated Meetings, remote monitoring and smarter admin centre management with Surface Hub and Rooms Premium. Published on UC
Anwesha Roy · 25 Sept 2020
Find Your Zen Self Using MS Teams’ Wellbeing Updates
Microsoft Teams adds MyAnalytics wellbeing updates as WFH burnout grows, giving managers Headspace insights and work-life balance tools. Published on UC Today.
Anwesha Roy · 23 Sept 2020
Is Hybrid-Working the New Normal?
Hybrid working could reshape the post-COVID workplace, driving demand for Microsoft Teams, UC, CRMs and compliance software. Published on UC Today.
Guest Blogger · 22 Sept 2020
What to Expect at UCX: NOW 2020
With just a couple of weeks to go until UCX: NOW 2020, a virtual event powered by UC EXPO, we're getting ready to welcome some of the most exciting tech…
Guest Blogger · 21 Sept 2020
Professional Headset Shipments are Skyrocketing
Leading analysts, Frost & Sullivan, predict that the professional headset market will witness incredible growth thanks to the development of remote…
Rebekah Carter · 21 Sept 2020
Network Telecom Introduces NT Cloud Pro
Network Telecom, an essential component of the Enreach group, have announced an expansion to its cloud telephony portfolio.
Rebekah Carter · 16 Sept 2020
Fuze Teams Integration Combines UC and Robust Connectivity with Desktop Apps
More and more organisations are moving beyond basic, isolated usage of unified communications (UC) applications and starting to focus on how they can…
George Malim · 15 Sept 2020
Making the WFH Environment Productive, Effective and Safe
WFH is here to stay: Published on UC Today, TelcoBridges tips on ergonomic desks, Zoom, Webex, Teams, USB video cameras and DECT headsets.
Guest Blogger · 14 Sept 2020
Do Current Comms Inform the Future of Work?
Remote work has made UC, soft clients, headsets and video collaboration a lasting workplace shift. Published on UC Today, with Sangoma.
Guest Blogger · 14 Sept 2020
Microsoft Extends Discounts and Free Services to Enterprises
This week Microsoft announced a series of discounts on meeting and calling experiences in Microsoft Teams.
Ian Taylor · 11 Sept 2020
Here's What's New in Microsoft Teams in September 2020
Microsoft Teams adds Coordinated Meetings for Teams Rooms and Surface Hub, plus Microsoft Lists for Microsoft 365 GCC customers. Published on UC Today.
Ian Taylor · 9 Sept 2020
Five9 to Bring UCaaS and CCaaS Together
The 'CCaaS' and 'UCaaS' industries have seen respective booms during the novel Coronavirus. Both subsets of unified communications, the delivery models present attractive solutions for contact centers that rely on services like Microsoft Teams and Zoom
Ian Taylor · 9 Sept 2020
Zoom Gears Up for Zoomtopia 2020
Zoomtopia 2020 goes virtual on 14-15 October, giving workplace buyers first look at Zoom product updates, Eric Yuan and video conferencing innovations. Publishe
Rebekah Carter · 9 Sept 2020
StarLeaf Announces Poly Collaboration Partnership
StarLeaf, a pioneer in video conferencing and meeting solutions, recently announced a new partnership with Poly.
Rebekah Carter · 8 Sept 2020
Slack and Atlassian Tighten Ties Amid Pandemic
Slack and Atlassian deepen ties with passports, rich unfurls and new go-to-market plans, aiming to simplify Jira, Trello and Bitbucket access. Published on UC T
Ian Taylor · 8 Sept 2020
Pragma Launches New iPECS Cloud Mobile
Pragma and Tango Networks launch iPECS Cloud Mobile, adding mobile dialler and SIM access for remote users. Published on UC Today.
Rebekah Carter · 4 Sept 2020
Workplace from Facebook Adds DocuSign Integration
Workplace from Facebook adds DocuSign integration to streamline onboarding, eSignatures and compliance for HR and frontline workers.
Ian Taylor · 3 Sept 2020
Huddl.ai vs. Zoom: Which Should You Use?
Huddl.ai and Zoom compare on AI meetings, video conferencing, chat, integrations and enterprise workflows for buyers.
Rebekah Carter · 2 Sept 2020
How to Update Your Communication Endpoints for Video
Endpoints are a crucial part of the communication stack. When you’re keen to try out the latest software, with virtual backgrounds and smart assistants…
Guest Blogger · 2 Sept 2020
Dialpad Buys Highfive to Keep Workers Connected
Why it matters: Dialpad has bought Highfive to add cloud-native video conferencing and smart meeting rooms to its UC platform. Published on UC Today.
Rebekah Carter · 1 Sept 2020
Hitting Reset: Business Reimagined
Babble says remote working and hybrid models are boosting productivity and customer loyalty; Published on UC Today, the cloud-ready UC shift matters.
Guest Blogger · 1 Sept 2020