Hybrid Work
Lifesize Buys Kaptivo for Next-Gen Collaboration
Why it matters: Lifesize has bought Kaptivo to expand cloud collaboration, adding digital whiteboard tools for video meetings, meeting rooms and contact centres
Rebekah Carter · 1 Sept 2020
Avaya Delivers Strong Third-Quarter Results and Guidance
Why it matters: Avaya’s Q3 growth and $200m+ in subscription TCV show cloud and OneCloud momentum, with Vodafone, IBM and retailer wins. Published on UC Today.
Ian Taylor · 28 Aug 2020
What Shifting Technology Demand Tells Us About the Future of UC&C
Over the last six months, pressure to keep employees connected remotely has forced the hand of many decision makers, accelerating their investment in…
Guest Blogger · 28 Aug 2020
VanillaIP: Cloud Comms is at the Forefront, Now What?
Resellers have also seen an uptick in the adoption of cloud services, and Sinnott said these individuals fall into two categories
Ian Taylor · 27 Aug 2020
Microsoft Teams: PSTN Phone Numbers are now Masked
Microsoft Teams now masks PSTN phone numbers, improving privacy for dial-in users across PC, Mac, web, mobile and GCC.
Anwesha Roy · 27 Aug 2020
VoIPstudio on the Post-COVID Future of VoIP
Why desk phones are fading as VoIPstudio sees more softphone migration and remote work demand. Published on UC Today, with Slack and VoIP growth.
Ian Taylor · 27 Aug 2020
PepsiCo and Microsoft Join Forces for New Era
Creator of countless popular products worldwide, PepsiCo, recently announced a new agreement with Microsoft, the technology innovator.
Rebekah Carter · 21 Aug 2020
Avaya OneCloud: New and Improved Branding
Avaya's undergone a lot of internal and changes in recent years, a sign of the times - adapt or become obsolete in some cases.
Ian Taylor · 19 Aug 2020
Crestron Introduces Crestron Flex MM
Why it matters: Crestron Flex MM brings compact tabletop conferencing to hybrid work, with one-touch Zoom and Microsoft Teams, HD video and audio. Published on
Rebekah Carter · 19 Aug 2020
Workplace from Facebook Rooms vs Cisco Webex
Why it matters: choose the right collaboration tool for remote teams. Published on UC Today, Workplace from Facebook Rooms vs Cisco Webex Meetings.
Rebekah Carter · 18 Aug 2020
Google Meet Stays Ahead of Usage Demand in COVID-19
Google Meet doubled capacity and reached 100 million daily participants as COVID-19 drove demand, with SRE, data centres and canary testi
Rebekah Carter · 17 Aug 2020
Introducing the New mmhmm App
Mmhmm beta adds immersive virtual rooms, over-the-shoulder sharing and copilot presentations to video conferencing for Zoom and Teams.
Rebekah Carter · 14 Aug 2020
Slack Announces Major Security Updates
Slack adds EKM for Workflow Builder, Splunk app, Intune MAM and information barriers, giving buyers more control, visibility and compliance. Published on UC Tod
Ian Taylor · 14 Aug 2020
Zoom, One-Step Closer to Exiting China Altogether?
Why it matters: Zoom is shifting China to a partner-only model, with Bizconf, Suirui Zhumu and Systec Umeet supporting enterprise users. Published on UC Today.
Ian Taylor · 14 Aug 2020
Cisco Debuts Webex Assistant, 4K Desk Pro and More
Cisco updates Webex Assistant, 4K Desk Pro and Control Hub, giving IT better hybrid-work, contact centre and security tools. Published on UC Today.
Ian Taylor · 14 Aug 2020
European Companies Demonstrate Cloud Maturity
Mitel, the leading communications provider, recently published a new report into the state of Unified Communications as a Service in Europe.
Rebekah Carter · 13 Aug 2020
COVID-19's Fast-Tracked UK Business DX by Over Five Years
Leading CPaaS (Communications Platform as a Service) provider, Twilio, recently published the results of a survey that revealed - over one-third of UK…
Ian Taylor · 12 Aug 2020
Why The Office Will Never Be the Same Again
When it comes to remote work, the cat is out of the bag. The once “radical” work arrangement became the new normal in a matter of hours.
Guest Blogger · 11 Aug 2020
Workplace from Facebook vs Slack - Who Should You Choose?
Compare Workplace from Facebook and Slack to see which collaboration platform suits remote teams, messaging, video calls and integrations
Rebekah Carter · 11 Aug 2020
Introducing Stickers - A New Dimension to Enreach Meetings
Enreach Meetings adds Stickers and Active Speaker, boosting SMB remote meetings with WebRTC, browser access and EU data storage.
Ian Taylor · 10 Aug 2020
Workplace from Facebook Rooms vs Zoom
Workplace from Facebook Rooms vs Zoom: why workplace buyers should care about video collaboration, captions, Chat, Phone and integrations
Rebekah Carter · 10 Aug 2020
The Winners Are In: UC Awards 2020
After an incredible response to our UC Awards ceremony in 2019, we brought the experience back for another year in 2020
Rebekah Carter · 7 Aug 2020
WFH Requires Mobile Stability Powered by Cloud
WFH needs stable mobile calling: 2600Hz’s Callthru.us and cloud software link desktop, mobile, video, voicemail and fax. Published on UC Today.
Ian Taylor · 7 Aug 2020
Enterprise Connect 2020 Virtual Event Round Up
Enterprise Connect 2020 went virtual, spotlighting Cisco, Microsoft Teams, Zoom, 8x8, Fuze and CCaaS. Published on UC Today.
Ian Taylor · 6 Aug 2020
Collaboration Tool Element Wins New Software Deal
Element wins a record 500,000-seat deal for German education, as Matrix, end-to-end encryption and digital sovereignty challenge Teams an
Rebekah Carter · 4 Aug 2020
Cisco and Freeform Dynamics Explore the Modern Workplace
The evolution of the workplace has accelerated since the start of 2020. Many companies started the year with plans to gradually introduce new technologies…
Rebekah Carter · 31 Jul 2020
Discover Poly’s New Microsoft Teams Room Solutions
Poly’s high-quality endpoints combine with the ThinkSmart Computing technology from Lenovo to drive a new future for teamwork.
Rebekah Carter · 30 Jul 2020
How to Ensure Your Business Collaboration Platform is Secure
Security gaps in Microsoft Teams matter as remote work grows. Published on UC Today, this guide covers Slack, Zoom, Azure AD, guest access and app controls.
Guest Blogger · 29 Jul 2020
Microsoft Introduces New Teams and 365 Solutions at Inspire
Microsoft adds Teams, Microsoft 365 and Azure Sentinel updates to boost hybrid work, frontline support, security and collaboration.
Rebekah Carter · 27 Jul 2020
Plan.com Introduces My.Plan Business Platform
Leading provider of business communication solutions, Plan.com, recently announced the launch of My.Plan.
Rebekah Carter · 23 Jul 2020
Microsoft Introduces New Look for Teams Phones
Microsoft recently revealed an enhanced user interface for Microsoft Teams phone users.
Rebekah Carter · 22 Jul 2020
Workplace Transform - Event Round Up
Remote work is driving Workplace from Facebook’s push on video, chat and automation. Published on UC Today, the EMEA event covered Rooms, Oculus VR and more.
Ian Taylor · 21 Jul 2020
Switching to Cloud: The Importance of Endpoint Management
Endpoint management helps cloud, CCaaS and UCaaS buyers reduce breaches, enforce compliance and support remote migration, Published on UC Today.
Rebekah Carter · 17 Jul 2020
A Business Case for Leaving Your Legacy Voice System Behind
Why organisations should leave legacy PBX and Centrex behind: UCaaS cuts CapEx, boosts remote work, security and service. Published on UC Today.
Guest Blogger · 17 Jul 2020
The Future of Work in an Unpredictable Landscape
Why the pandemic changed work, virtual collaboration and digital workplaces matter for buyers. Published on UC Today with Cisco guidance.
Rob Scott · 16 Jul 2020
Virtual Backgrounds for Webex Meetings and Events
Cisco Webex Meetings adds virtual backgrounds, giving buyers blur and HD image options on desktop, iOS and Android.
Rebekah Carter · 15 Jul 2020
Introducing Dashbase: A New Remote Worker Solution
For some time now, the demand for remote work has been growing at an incredible pace.
Rebekah Carter · 15 Jul 2020
6 New Microsoft Teams Tips, Tricks, and Hacks
These Microsoft Teams tips show how Meet Now, captions, pop-out chat and channel email can improve collaboration.
Anwesha Roy · 14 Jul 2020
What is Contactless Collaboration? Look but Don’t Touch
Most of us can barely remember the last time we had an in-person meeting. Even before COVID-19 transformed the landscape, large boardroom conversations…
Rebekah Carter · 13 Jul 2020
Amazon's Honeycode No-Code App Builder, Cha-Ching
Back in 2015, Amazon competitor Microsoft released PowerApps to enable citizen developers.
Ian Taylor · 10 Jul 2020
Commsverse 2020, What Did I Miss?
Commsverse 2020 showed why Microsoft Teams matters for remote work, with Jeff Teper, SharePoint and OneDrive, plus Power BI, BlueJeans and Yealink.
Ian Taylor · 9 Jul 2020
Slack Acquires Enterprise Directory Startup Rimeto
Slack acquires Rimeto to add enterprise directory profiles, subject-matter experts and contextual search for remote work.
Ian Taylor · 9 Jul 2020
VOSS Solutions Introduce New VOSS Phone Server
Market leader in communication tools, Voss Solutions, recently introduced the latest addition to its product collection.
Rebekah Carter · 9 Jul 2020
Three Essentials: Building a Secure, Connected Remote Workforce
Our working lives have seen an enormous transformation over the last six months. And as we know, change is rarely a reversible circumstance.
Guest Blogger · 9 Jul 2020
Making the Most of Audio-only Meetings
Video calls are now the standard in unified communications for internal and external use, and even if the video quality is poor, the cliché of a picture being worth a thousand words still holds a lot of truth — moving pictures even more so.
Maya Middlemiss · 9 Jul 2020
JioMeet Review: Smart Idea Wrapped Inside a Copycat Bottle
With the demand for video conferencing tech on the rise, there is plenty of room for another robust, multi-platform app in the market
Anwesha Roy · 8 Jul 2020
Banishing Disruptive Noise from Google Meet
Google Meet now removes background noise for G Suite Enterprise and Education, helping remote workers stay clear on web calls. Published on UC Today.
Rebekah Carter · 8 Jul 2020
Searching for a Google Meet Alternative?
Search engine giant Google is now an undeniable leader in the collab space. Since its first foray into the cloud in 2008, Google has launched a slew of…
Anwesha Roy · 6 Jul 2020
Managing the Return to Work Process
The opening up of businesses that have been closed or functioning via a significant number of employees working remotely are facing many issues surrounding their return to the office
Ian Hunter · 6 Jul 2020
Pexip vs. Zoom: Upgrade Your Meetings
It has never been more critical for companies to keep their teams connected, wherever they are.
Rebekah Carter · 5 Jul 2020
Lifesize vs RingCentral Video: Which One’s Best?
Compare Lifesize and RingCentral Video for 4K conferencing, UCaaS, security, integrations and browser meetings.
Rebekah Carter · 4 Jul 2020
How Workplace Helped Moneypenny Support Their Remote Staff
Moneypenny uses Workplace from Facebook to support remote staff, boost engagement and monitor wellbeing with bots and chats.
Gabriel Avner · 3 Jul 2020
VoIPstudio Announces New Pricing Structure
VoIPstudios' new 2K bundle now extends the use of 2,000 internal minutes at a flat rate on a per-user base. Seymour said it is a better deal all around because customers get more value for their spending
Ian Taylor · 3 Jul 2020
Converging on the Future of Work
As we enter the next phase of the ‘new normality’, users are settling down, and making longer-term commitments to their platforms
Maya Middlemiss · 3 Jul 2020
Zoom vs Lifesize: Supporting Remote Teams
Zoom and Lifesize help remote teams with HD and 4K video, security, integrations and meeting hardware.
Rebekah Carter · 2 Jul 2020
Microsoft Certifies Cisco Session Border Controls
Microsoft certifies Cisco CUBE and Session Border Controllers for Teams Direct Routing, improving interoperability for enterprise buyers. Published on UC Today.
Ian Taylor · 2 Jul 2020
UK Workers Feel More Productive at Home
Why it matters: Jabra says 56% of UK workers feel more productive at home, but only 30% have the right tools. Published on UC Today, it covers flexible working,
Rebekah Carter · 2 Jul 2020
Voice2Teams Plugin: Competitive Calls within Microsoft Teams
Evolve IP’s Voice2Teams plugin cuts Microsoft Teams Direct Routing costs and complexity, using Cisco UC One and Webex calling.
Maya Middlemiss · 2 Jul 2020
Google Meet Updates its Background Options
Google Meet is adding blur and background replacement, helping it catch up with Zoom and Microsoft Teams as G Suite users gain more control. Published on UC Tod
Rebekah Carter · 1 Jul 2020
Avaya Cloud Office is Now Available in the UK
In a live virtual press conference, Avaya have announced the commercial availability of the Avaya Cloud Office by RingCentral solution
Ian Taylor · 1 Jul 2020